The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Consumer Complaints & Reviews in Lake Forest, California

MetroPCS / rude unprofessional and intoxicated manager

Fr
Freddy Ochoa on Oct 1, 2018

I went to a Metro PCS store in Lake Forest, CA I needed to pay my bill and cancel another phone line in my family plan and the manager (Jose) was using a rude tone. Manager Jose: If you're having a bad day then there's nothing I can do about it. I was shocked what he said to me because I...

JC Penney Company / employees

Dt
Dtlb on Aug 5, 2018

My husband and I were shopping at Jcpenny at laguna hills mall in california on 8/5/18 and as we were leaving out the door, 3 black woman walked right behind us with about 15 items each in arms that they did not pay for..the alarms went off and no one did anything.After i realized they...

Oakley / horrible and disgusting customer service experience

Da
Daawar on Jul 27, 2018

I ordered a pair of sunglasses from Oakley.com online store on July 27, 2018 (Order number: H00156141139) for 225 US dollars. I used PayPal express checkout as a mode of payment and as soon as the payment went through and I saw the order confirmation page, I realized that my shipping...

Crunch Fitness / billing

Jo
Josefina Velazquez on May 30, 2018

I went to the Lake Forest Crunch location today to see why I was being billed twice for my membership. I spoke to the manager Christina Torrez and the front desk employee and they instead of taking responsibility for miss charging me said that perhaps my daughter took my credit card...

Jerome's Furniture / customer service

Bo
Bob Olivares on May 18, 2018

Jerome's Customer Service Friday 5/11/14: I purchased a Cannery Sideboard at the Laguna Hills store. Devon, our sales associate, said it may be back ordered, but she was able to find one in stock. The delivery would take place the following day and I would be contacted via phone, email...

Southwest Airlines / passenger safety

De
Denyce Fernando on Apr 11, 2018

After departure I fell asleep. Flight was not full had the whole row. Put on my earphones and laid down when seat belt light went off. I was woken up at landing by hitting the ground. Was never woken up or approached by the flight attendant. When I complained all they did was argue that I...

Direct TV / moved my service from one house to another

De
Debbie Nixon Bourque on Nov 9, 2017

Summary of changes Previous bill current bill change Internet $40.00 $57.66 + $17.66 Monthly charges, account activity Directv $25.00 $698.57 + $673.57 Change from previous bill + $691.23 $691.23 to install new equipment... seriously Oct 17, 2017 $65.00 posted jul 29 - aug 28, 2017 online...

KIA Motors / 2017 brand new kia forte

Br
Brittany Beaudry on Oct 11, 2017

I purchased my brand new 2017 kia forte in april of this year... its now oct 11th. for the past month I have been having major break issues, screeching while I break softly, squeaking, odd banging sounds while I break and the vehicle doesnt even have 6k miles on it. Its 5 months old. There...

Del Taco / poor service, incorrectly made order, object in food

Er
Ernie Jackson on Jul 31, 2017

This happened 7/30/2017 at 1030pm in Lake Forest CA at the location on lake forest at the 5 south exit. To start it took 20 minutes to get my food. Second I get home and my double del cheese burger was nothing but patty cheese and sauce as well as ice cold and i did not order it that...

The Salvation Army USA / employees at and connected with the local office employees in lake forest, ca.

So
SOSaccountability on Apr 10, 2017

Horrible experience with luz mundo and her manager pamula (who is never at the store to be accountable for the lying, employees that work there. for one thing I would like a background check on employee luz mundo. is she even legal to work in the united states? secondly what is her...