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Unauthorized Charges Complaints

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ADT / Security --changed billing, accused me...called my insurance co and cancelled me.

Bodacious on Jul 24, 2017
April 2017: I was called in the evening accusing me of owing an amount that I knew to be incorrect.(The billing service switched me to quarterly and they wanted the whole quarterly payment now. I had been paying monthly for about four years.) I was totally taken aback by the demand and I...

Worldremit.com / Unauthorised activity

Charlotte Forest-Wilsher on Jul 24, 2017
Significant amount of money taken fraudulently from my account by WorldRemit today. They aren't able to assist me over the phone, only if I email them details about the transaction. I have no details about the transaction as I didn't make it. I told them I'm not prepared to share detail...

Early Moments / Dr. Seuss and his friends

Mary Mims on Jul 24, 2017
RE: Account Number 201791399-217 I signed up to pay for shipping and handling cost for a promotional package in the amount of 9.95, but I have never agreed to and signed up for repeated charges and monthly books delivered. I tried to contact this company by phone, to cancel the book...

Cell C / Sim Swop Price

ColinN1 on Jul 24, 2017
I recently changed phones and need to do a sim swop and when to your store at Montclair in Durban and found that the price of a sim swop for a contract sim is R143 which I had to pay, I feel this is being over priced because when I asked about about the cost to do a sim swop of a pre- paid...

Expedia / hotels.com (ref 8075826328538) Booking for one person, one night july 16th 2017

sheena murphy on Jul 24, 2017
I had a b and b booked with the above for the 16th july for one night. The agreement when I booked was that if I cancelled before 6pm the day before that there would be no charge. I cancelled at 11am on the 15th July and received an e mail back from hotels.com to say that all was in order...

Avast Software / avast unauthorised billing

john capaldo on Jul 23, 2017
Hi I was billed without authorisation on the 16/6/2107 from my Master card account for $69.99 I am therefore seeking a refund of this amount or i will authorise my bank to reverse the charge. i can hope you can remove this matter as soon as possible and I wish to express disappointment that you...

Loot Crate / unauthorized credit card charges

i want my subscription canceled like yesterday kind of fast, im tired of these charges. i never gave permission for automatic charges and no matter how many times i complain i never get a reply. i just want my account to be canceled no more of these charges! i can give u any information...

Windstream Communications / Windstream bait and switch to higher rate

mcs15112 on Jul 22, 2017
I received a flyer in the mail..lower your rate for being a good customer..I called and I was paying $ 74.00..They said my bill would be 6-7 dollars less..I get my bill $ 88.65..I call billing and they said the guy shouldn't have changed it..My plan no longer exists and I can't get my rate...

Safecart / theft of $49.99 unauthorized from my bank account.

Jim Claiborne on Jul 22, 2017
Talked to customer service person on Friday 07/21/17 when I discovered a charge of $49.99 on my bank account. She assured me that the charge would be withdrawn the same day and put me on hold and then came back on and said the charge was taken off. I again checked my account on 07/22/17...

Avast Software / Incorrect and double billing

lindapsam on Jul 22, 2017
On 7/20/17 you billed my credit card for $64.41 twice. I will not pay those charges. I did not authorize a renewal at that level and certainly not twice. Your automatic renewal cancellation does not work. You repeatedly sent me notices saying that I needed to renew and then renewed twice...

NewChic / Non postage of item but you were still happy to take my money

Elle101 on Jul 21, 2017
I wish that I had read the reviews prior to ordering from this company. Do not order from this company. Please do not. I ordered three items - they took my money straight away and then seven days later never processed the order. I went onto their livechat and was appalled by the response...

Aiding Student Relief / scam

April Richmond on Jul 21, 2017
Aiding Student Relief 600 Anton Blvd #11th Fl Costa Mesa, CA 92626. I have been trying to get a hold of this company for sometime and all the numbers I have tried are no longer in service. Yet they are still taking money out of my account every month. I feel like I have been scammed. The...

Zara.com / Zara forces me to pay missing pieces they failed to include in my order

Zong Hui Quan on Jul 21, 2017
My order #361296803 has be shipped to me with two separate shipments but with two pieces missing. I reached out to Zara through online service, but they said they didn't find any problem during the shipment. That is not a good answer. I am sure you have inventory data and can tell those...

Nouveau Restore / Unauthorized Credit card charges

Linda McGair on Jul 21, 2017
Saw an ad on Facebook which offered a free trail (14 days) for Nouveau Restore (3 products) I sent for the trial offer (May 27th) and used the product. I liked it and was trying to find the company on the internet for pricing but could not find it. On July 18th, I received another shipment of...

Celcom Axiata Berhad / Complaint

LIM ANGEL on Jul 20, 2017
Celcom Axiata BerhadSirs & Madams, Please refer to my Monthly Statement for May 2017 & June 2017 - please reverse me the charges for RM 9.00 + RM 12.00 to my Celcom Account. Please stop send me those rubbish SMS and stop disclose my particular without permission to those marketing or sales for avoiding those...

Simple Bills Corporation / Final Billing - SimpleBills

Barbara Skeen on Jul 20, 2017
SimpleBills sent a "final" invoice for utility services provided for an apartment and charged us for "estimates" for utilities for the last month of the lease. The company refused to provide documentation supporting their estimates, charged all 5 tenants 100% of the estimate instead of 20%...

Santander Consumer USA / Unauthorized Charges

Llisel Hiraldo on Jul 20, 2017
I am extremely upset with this bank. I was a customer for about 10 years before I closed my account on July 7th, 2017. I made sure to empty my account before closing it. I was made aware to cancel any occurring payments with Santander, since it would not go through the account anymore...

Brickhouse Security / GPS and charges to use it even after it didn't work..

Mike Cee on Jul 20, 2017
I have NEVER USED This service and the GPS and I was taken advantage of my age and disability check your records as to if it was ever used because I did a search and I am at fault for not reading my emails and the small print the fact that I have been charged $600.00 to date for a service...

Grab Philippines / grabpay

Ellisse on Jul 20, 2017
Grab PhilippinesI used the app yesterday on my way home, the trip is 100php but I used GC75 code so you should only deduct 25php but why did you charge me for another 100php aside from the 25php? I already removed my card on the app! This is [censor]! Don't force me to post this to all the social...

Telkom SA SOC / incorrect billing 7 months running

Dave007 on Jul 20, 2017
The worst bunch in the country I posted a review on 18 July 2017 and still no response from this incompetent bunch... Further to my review which I have again added to this review is that now for 7 months straight, I yet again get the incorrect invoice with incorrect amounts on my account...
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