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Telecommunications Complaints | Page 12

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Nuera Telecom / Long distance calling

Mustafa Pasha on Oct 19, 2016
When I signed the contract, I was offered two packages, with taxes (low cost per minute) and without other charges (higher charges upfront per minute). I opted for 2nd, high rate upfront. For this I was told from Canada to USA 1 cent and 3.4 Cent for calling my relevant country. Initially...

Telkom / Upgradation with incorrect information

Charlene Stiglingh on Oct 17, 2016
My name Charlene Stiglingh my 2 contract was suppose to expire end of November which I only pay R179 per month and get 500 mb. One of your salespeople phoned me for an upgrade and also saying ill pay R139 from now on and will receive 1GB. I was very happy to hear that untill I saw my bill...

Globe Telecom / Billing collections

rogeliodinagdagan on Oct 16, 2016
globe has customer service to call and pester you about your bill. once in a while, you may be delayed and sometimes their own accounting is behind. it don't matter. what matters is, after 255 months ( thats 21 years!) of subscription, you would think they would allow you a few month...

PLDT Home / Misleading information

Richard Jefferson Termulo on Oct 16, 2016
Dear Sir/Madam, I, along with so many, have been a very loyal customer of your company for the past years. I have time and again received great service which is one of the main reasons I go straight to one of your offices to avail once again. But to my surprise, I didn’t get what I...

Vodacom / Recent upgrade, unfair billing and poor service

Showin on Oct 15, 2016
I recently upgraded my contract with a Vodacom consultant by the name of Hilda. The contract as per our telecon was for a S7 edge, on smart m package with 1GB free data for a total amount of R699. It was not disclosed to me by the consultant that I would still need to pay a handset fee for...

Vodacom, Westwood Mall / Samsung S7

Aliesha Hariraman on Oct 14, 2016
So disappointed in both the after sales services and unprofessional manner of the Vodacom Westwood Mall store...I upgraded to the Samsung S7 on Thursday the 06.10.2016 not even 2 days later the phone froze and I could do nothing with it. I called the store and explained and they said I...

Global Tel Link / customer service

donnagirl15 on Oct 13, 2016
the are very rude they hung up on me twice they need someone who can understand English they are very unprofessional all I want is a refund of my money they will not get no more of my money they ae freaking ignorant they need some improvement as soon as possible

Vodacom / Onbevoegde mense wat nie weet wat hulle doen nie

Hantie on Oct 13, 2016
ek het 2 mnde terug opgegradeer, waarna ek vir 2 weke moes wag vir die foon, wat hulle moes aflewer, toe ek die foon kry het hulle nie di simkaart saamgestuur nie en weereens moes ek die vervlakste call centre bel met lang gesukkel elke keer, toe sou hulle die simkaart vir my stuur wat ek...

Vodacom / Fraudulent upgrade on account - still not resolved

AngeliqueS on Oct 12, 2016
I have been a loyal and supportive member of the Vodacom network for several years - to date I have have many contracts with the company and would of not thought twice of renewing my contract... until now. I was caught off gaurd on my way home one evening when a cellphone sales person...

Frontier Communications / Billing for internet

faicat on Oct 11, 2016
I returned my equipment and cancelled my service. I called and they verified they received my equipment. They sent me a zero balance bill. Then I got a new bill for 267.70. I called again. They denied receiving my equipment and denied that I called them verifying that they had received the...

Personal / Telkom adsl internet speed

Dawid Augustyn on Oct 11, 2016
I have now called and called and called Telkom, numerous times. Each time they reset a port. I pay for a 10Mbit/sec service, however i receive if i'm such 4-6Mbit/sec. I am so sick and tired of begging this company to just provide the service that I am paying for. I have a fundamental...

Flash Digital Printers / Data usage

Vinny Nyahuye on Oct 10, 2016
Account # b0127260-2 Received statement dated 03/10/2016 to the amount of r5814.53, Called in to business customer care and spoke to 2 very rude people who literally told me that they were not going to assist me and would be terminating the call without the issue resolved, My question is, how...

Telkom / Internet access issues that cannot be resolved by telkom

Cashandra Britz on Oct 8, 2016
In July 2016 I started having some internet problems where my line will drop and I will have no internet access or extremely show internet. My first reference nr was 529CRK140716. In the beginning when the line dropped, I would call the call Centre and they would what they call reset my...

Direct TV / Shady company

minimag1971 on Oct 6, 2016
I have finished 2 yr contract and decided to go to cabling, I ask to cancelled service and they were going to send me boxes to send equipment back, , and would send a finally bill after equipment was returned it was only going to be 60 dollars, , but without approval they took out 250 out...

Telkom / Business lines

Tracy-lee Edwards on Oct 5, 2016
Our firm contacted Telkom on 9 September 2016 to report faulty lines and to request Telkom to open up our lines to be able to contact Share call numbers. On the 4 October 2016 they sent a technician to our office and when he got here he couldn't even fix our problem. This is really unacceptable service.

Pakistan Telecommunication / Landline and broadband

@Saad Khan on Oct 5, 2016
Hi, This is to inform you that I booked an order for landline and broadband on 26th of August and still the services are not provided to me by PTCL. I have lodged a lot of complains at (080080800) since the booking of order and they always tell me that your issue will be resolved within 5...

Saudi Telecom Company (STC) / One time password (OTP) not receiving

Respected readers my Mobile number is 00966533690498, i have complaint with STC network, i tried to switch my One Time Password to another Network Number for that i reached to the bank Authorities and changed the STC Number to ZAIN Network, Alrajhi Authorities change my number to Zain...

Dish Network / Dish network

veeww on Oct 3, 2016
Do not use dishnetwork! a bunch of trickery and misleading involved. I had dish network service in Goergia. After I realized that $35.00 was added on to my bill I had to cancel. I was mislead when I first signed up with Dish TV. I did not know I was under contract and also did not know that...

Telkom / Billing and customer service

Telkom is a rip off! In addition to the pathetic serviceIn october 2015 we applied for a telephone and adsl line. 9 months later and still no contact or line installation from telkom. After a million enquiries we finally get our line and adsl installed in july 2016. To my understanding telkom i...

Skype / Payments made and unauthorised payments made (Legal action pending)

DeborahJC on Sep 29, 2016
I have made payments to our Skype Account which does not show the credits being applied also unauthorised payments made. Have searched all of the net and can not find a direct email, contact details for Skype, only Skype Communityl. Trying to resolve or liaise with someone. Or have no alternative to speak with Cyber Crimes Unit and Legal Action Pending.
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