Telecommunications Complaints
Vodacom — package of r175.00 per month
I was contacted by Bevin to take out a contract around the 10th January 2020. Cell number is [protected]. I agreed on the contract. He asked me which date my account should be...
Vodacom — contract
According to my contract, I am allowed to exchange my upgraded phone within 7 days should I not be happy with it. I upgraded on 14.02.2020, today I went back to the shop to...
Cell C — customer care
Good day, What is wrong with the service of Cell C and the people that is not equipped to be of assitance. I have asked a simple question, made it clear what I require and it...
Telkom SA SOC — landline
To whom it may concern I logged a complaint for a faulty line no [protected]. Two weeks ago it is impossible to speak to a human and the problem is not being resolved. I got a...
Vodacom — waiting for backup dongle for fibre router that can't be used
SR Number SR200205-120483 Abstract Vodacom Fibre, FTTH Add on Products Opened 02/05/2020 1:36:16 PM Dear Mrs. Ferreira Reference Number:SR200130-103502 OWNER...
Time Warner — loss of shows I enjoy
Well, since the very first comment I saw when I signed on to contact you was asking you to take the show I MISS off. I guess I'm out of luck. BUT I'll go ahead and ask anyway. I...
Vodacom — deals
Good day i would like to complain. we went to Vodacom Chatz N1 City in Western Cape. we saw the new Christmas deal book on the 9th December and we needed to up grade my...
Renna Mobile — internet service
Trouble Ticket No 13176 issued on Saturday 12:18 PM is still not attended to. I took a net package of 1.25GB on 30 Jan 4:49 PM back to back I got a congratulation sms of getting...
Vodacom — upgrade
Good day, I have been querying the below for two months now but with no success... I want to know why after the upgrade I am paying more than what was agreed to via the below...
Philippine Long Distance Telephone [PLDT] — no internet connection
Last February 11, 2020 I called the PLDT customer service thru 171 to report that we don't have internet connection as well as the dial tone. They gave me ticket # and assure that...
DU — cancellation and refund of money of no.[protected]
With ref to the above subject mobile number, I had landed Dubai and activated this sim on 21st Jan 2020. Your person gave this sim free at the airport. Your company had messaged...
Vodacom — cell phone contract debit order
I have requested numerous times for this company to change my debit order from the first to the last day of the month as this is when I get paid... But they have not changed it...
Telkom — cancellation of fax lines and junction line
We are a registered NPO, known as ELSCA (The EAst London Senior Citizens Association) NPO 003-667. I Colleen Petzer, was appointed as the Executive Director for this NPO since 3...
Telkom SA SOC — cancellation of fibre line
As a manager myself I always pride myself with exceptional customer service and prompt customer queries. I cancelled my line on the 28/12/2019 but I'm still being billed. Today...
Telkom — support
I phoned telkom on Monday February 10th 2020, asking them to give me an update for an issue that was reported earlier (30 Jan 2020). during the conversation I asked him to allow...
Vodacom — problems
Good Day
According to the below, Cell phone number [protected] bought the below via online and USSD.
USSD-[protected] [protected]:43:05 Modify Add - 5GB_Bonus Data...
Vodacom — fibre
My name is Prince Abraham, I applied for vodacom Fibre early December. They only managed to do installation on the 6th of January. Since installation my Fibre have never worked. I...
Mobicel — phone is freezing
Good day I bought Mobicel R6 at Markham in Springbok on the 16 of Jan 2020 10 days later the phone is freezing, showing the wrong time and keep on popping up massages saying my...
Vodacom — fraudulent case
I was contacted by vodacom account department in the beginning of April 2019 asking me to do the payment for 2x upgraded cell phones, I didn't know what was she talking about...
Vodacom — false advertising
I bought a p30 lite, thinking it uses two sim cards as stated on the manual instead I was told that vodacom does not use dual sim card phones so why order the phones if I don't...
Vodacom — unable to get a new contract
Good day I am a loyal customer of Vodacom and have a excellent credit rating score. I went to MyVodacom store in Greenstone to get a new contract for an ipad. When my detail...
Vodacom — bad service delivery
So Lets start by saying I have been with Vodacom for years and years, apart from upgrading and having to either pay in or reduce my call time to get any of the latest phones which...
Vodacom — terrible service
I wrote this review last week and Vodacom said a agent will contact me till to date no 1 has contacted me maybe I'm not a valuable customer or my query is not important. I...
American Telephone and Telegraph — advertisements
I received advertising from AT&T today, 2/10/2020, selling internet and television. There are so many abbreviations used in the terms described in this advertising for internet...
DU — reward not received
I got sms from du offer is that when I recharge 100 dhiranms than I will get 100 talk time +1536 MB for 7 days Same time I recharged my account 100 dhiranms but l I didn't...