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Public Transportation & Taxi Complaints

NJ Transit / 10 bus service

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Ashleyann Hernandez on Sep 23, 2018

There needs to be more 10 buses en route towards Journal Square in the morning. They're often packed to the front and the drivers have no choice but to keep going. When the next bus comes it's the same issue. These buses aren't large enough to hold many people. Either consider remodeling...

Target Brands / Target Truck Driver #554203

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Lynn Hess on Sep 22, 2018

Target semi truck driver dangerous road rage on CA-91 E / CA-71 N interchange on Friday, Sept 21 2018 at around 5:45 pm. My husband and I were driving a black Acura MDX and had slowed down to merge from the CA-91E to the CA-71N. The driver of the target truck referenced above honked at u...

NJ Transit / Train Service - Dover Line

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Gehalsey on Sep 21, 2018

I never submit complaints in regards to anything but NJ Transit train service is so horrendous it is causing me to write this. This summer has been disasterous for commuters on the Dover/Morristown line. Non-stop cancellations and delays for no reason. Every day it is something new. Thi...

Mega Bus / Bus arriving 2 1/12 hours late

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Charlene Newsome on Sep 21, 2018

I purchased a ticket for a bus leaving Charlotte, NC on 9/21/18 at 12:05 pm and arriving in Richmond, Va @6:25 pm. The bus text alert said the bus may be 60-90 minutes late but the but ended up being 2 1/2 hours late. After waiting I called customer service 3 times and they couldn't tell...

MTA / express bus service

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McCabe on Sep 20, 2018

This morning at about 9:15 am I was at my new stop at McClean and Fr Califano Blvd to get the SIM6. As we we were waiting for the bus to come, we noticed the sign was changed and it looked like the stop was moved! No notice, no announcement, no nothing. How could you make such a change on...

Limos.com / airport pick-up service

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Elizabeth Turnipseed on Sep 20, 2018

ON 9/9/2018 a pick-up from my home to LAX was booked and confirmed. A text message was sent to me with driver and customer service numbers. THE DRIVER NEVER ARRIVED. CUSTOMER SERVICE WOULD LEAVE ME ON HOLD AND AT 9 MINUTES THE CALL DISCONNECTED. It took 4 attempts to get a person who...

NJ Transit / rude bus driver

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Genesis Osorio on Sep 20, 2018

I have been taking the nj transit bus for about over 5 years now and throughout those years i never felt the necessity to complain. There is this bus driver that comes everyday to Allwood Park and Ride at 7:20AM and he has a friend that he always flirts with on the bus ride, so she sits in...

NJ Transit / poor bus service (74 route - paterson stop 19263)

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lasencio822 on Sep 19, 2018

This is not the first time this has happened but I am reporting it because I am super fed up with my inability to arrive to work on time to piss poor bus service. On 9/19/18 I was set to ride on the 74 bus en route to Paterson (stop 19263 on Franklin Ave. and Essex Ave. in Nutley, NJ) at...

Italo Treno / delay

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natalialira on Sep 19, 2018

I am writing to complain about a delay on the date and train specified on the subject. I am absolutely shocked that I still haven't got my refund and only an confusing email mentioning a voucher which is not what I was promised on that day. I was promised a full refund in cash. to make...

MTA / new sim express bus routes

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Cain4705 on Sep 18, 2018

The newly revised staten Island express bus routes do not save any time! On the contrary, I now get home 20 minutes later than I used to. Commuting back to Staten Island I used to have the option of taking the X11 or X12. Now if I catch the new X12, (the SIM34) there are only 4 (YES FOUR!...

Greyhound / service and timing

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Scribeholic on Sep 17, 2018

(originally written to Greyhound) The original bus that I was supposed to leave on was set to depart at 11:00 PM on 9/16/2018. Due to delays the bus did not depart until 6:50 AM from New York City (Bus number 1651) . When arriving in PA the bus driver that was assigned informed to leave our...

NJ Transit / ny train from chatham, nj to penn station

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Nancy Gallagher on Sep 17, 2018

Last evening, 9/16/2018 at 6:38, the train scheduled to arrive. did not show. There was one announcement at 6:40 with no explanation, just "train cancelled". When the next train was due at 7:38, one hour later, it was announced 8 minutes late. It arrived and we asked conductor why the...

LIRR / track for penn station bound train

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Rosalynn Alvarez on Sep 17, 2018

I am so outraged. I missed my train this morning because the track going to Penn Station is on the other side from where everyone parks. It has always been on the side where everyone parks but now they changed it and it has been so long that they still haven't corrected it. This i...

Long Island Rail Road [LIRR] / service complaint

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Rosemarie Thomas on Sep 14, 2018

I am so upset and outraged by the LIRR service. Today I barely caught the 5:23 train from Atlantic Terminal to St. Albans. Only to get to St. Albans after numerous delays due to a stalled train at East New York. On top to the train being delayed, the doors did not open at my stop. No...

KTM / complaint

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Stupid ktm on Sep 14, 2018

Stupid ktm... Deduct rm10 from my touch n go just besause waited more than30minutes.. No any announcement given about no train to bank negara from sungai buloh.. This is your [censored]ing mistakes.. Stupid ktm.. Not give proper information regarding toyour problem.. U made me waited 40minute...

MTA / staten island new express bus routes

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Lovelyb4u on Sep 14, 2018

I am so frustrated everyday with these new schedules and routes, I am waiting alot longer for a bus, used to take the x12 which is now the new sim34, this bus is always full and is coming less frequently. Worked late last night and coming home I waited over 30mins for a bus I did witne...

RTD-Boulder / treatment of the disabled and vulnerable by rtd drivers

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hemaquerennu on Sep 13, 2018

I'm not saying that all RTD drivers are bad, I've seen some wonderful acts of kindness and some really great service, but I was so mistreated that I'm never riding RTD again. I live in Boulder and I will only ride the HOP from now on because Boulder runs this bus. There is talk that they...

NJ Transit / rudeness rude

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Deserrie on Sep 13, 2018

I was on the train from new jersey to new york i had purchase a ticket and the transit guy told me and said i had to get off in the most disrespectful way. So he said i had to pay 4.00 than he said it was 4.25 because i didnt had payed it to pen station new york. So than he tells me to get...

MTA.info / sim2 express bus service; more buses needed during rush hours.

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Marina Jacobson on Sep 12, 2018

Not only you remove convinient stops, but you also reduced number of buses running dituring rush hrs. As a result bus comes to the stop super full. Today there was not enough standing space for all people. I took bus #2355, it was 6 pm at Buttery Place stop. Had to stand and bus driver wa...

Greyhound Lines / bus delay cost me another airline fare

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Zeinaitani on Sep 12, 2018

This is regarding a case that I have already opened with one of the greyhounds's customer service agents . The case # 271542 which is in the name of Ziad kablawi, bus itinerary #[protected] travelling from London, Ontario to Toronto Pearson airport . Unfortunately, the bus couldn't make it on...