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Public Transportation & Taxi Complaints

MTA Access-A-Ride Paratransit / left stranded one mile from my destination

DianaLa1De2 on Nov 13, 2018

My customer number is ID-107-8786. Today, November 13, 2018, Tuesday, I had an appointment to see my family physician, who is only a ten-minute car ride from where I live. Since I had both surgery of the heart, and a knee operation, I needed to go for a follow-up visit. Because of my...

Golden Arrow Bus Services [GABS] / lack of service

irritatedAF! on Nov 12, 2018

I know this is not the first time a complaint is written and it clearly shows nothing is being done if another complaint is written about the same issue. I am a paying customer and I feel this issue should be addressed. I travel the mitchell's plain route (rocklands). I take the after 5...

Billion Stars Express / bus delayed, delivering parcel, unexplainable stopping when all passenger fall asleep, pick up customer at custom for personal profit

Maobus on Nov 12, 2018

1. Bus didn't reach pick up point on time. 30 mins delayed. 2. Bus driver make multiple stop and each stop more than 15 mins a. First stop is within 5 mins of bus departed to deliver parcel for around 15 mins b. Second stop within 15 mins from second stop where the driver and assistant driver...

Greyhound Lines / refund

Veronica Teagues on Nov 12, 2018

I am trying to get my money back for a ticket for me and my daughter, because we were going to a funeral but they canceled the funeral after we brought our tickets, so how can we get our money back? we don't have 6 hundred dollars to throw away and I'm in my 80's I need that money.we...

1978 / ticket rip off

Natsgemini on Nov 10, 2018

I purchased round tickets from orlando to miami and back. However for some reason the dates were inter changed. Instead leaving from orlndo it shows leaving from miami. When I got to the bus station, the agent pointed this out. Its my first time traveling on a bus and with mega bus. I...

Minicabit / booked for a pick up, paid, got over 10 confirmations but driver did not pick me up

Tonicho on Nov 10, 2018

MinicabitBeware! The fact that you book on line, pay in advance and get over 10 confirmation emails and texts does not mean that you will be picked up. The long story below following my on-line booking with Minicabit on 04 Nov 2018: - 04 Nov 2018 at 08h16 - text from minicabit - booking confirmation for...

MTA / si express bus sim3 route

KaraJae on Nov 9, 2018

MTAHello. I hope you know me by now. I only write complaints here every other week due to this terrible new system that SI Transit has instituted with the express buses. Let me tell you about my experience today. It's truly a great one. I left work early to arrive at my bus stop (5th/55th) to...

707 Bus runs between Paterson and Passaic way ahead of the schedule. / bus operator is not aware of revised schedule.

Nilesh Saratkar on Nov 8, 2018

This week, couple of times, I missed the 707 bus scheduled at 7:08 am from Paulison Avenue and Peach Street intersection bus stop. This bus is very critical for me to catch certain connection from the Passaic terminal. Today I have observed that 707 Bus runs between Paterson and Passaic...

NJ Transit / bus service and customer service

Mmilke on Nov 5, 2018

Tonight the 9:00pm route 133 bus was cancelled at 8:55pm leaving 20+ passengers stranded. On top of its limited evening service (i already waited 20 min) they send someone with no info to deliver the news. When I ask for a supervisor to see why a replacement bus wasn't being sent...

Citiliner / problems with online booking from citiliner's website & no customer service

Studentbusticket on Oct 31, 2018

I've been trying three times since the past weekend to book a Citiliner bus ticket online from Paarl to Pretoria for 2018/11/26 on Citiliner's website. The process including the secure payment takes me to the point where I even put in my credit card's securecode and then it simply reroute...

Lyft / drivers that don't show and dont answer their phone!

WHOCARES999 on Oct 30, 2018

driver marvin did not show said he was there lied! called him on the phone 3 times no answer texted him nada!...tey i quicky get a robot NO SHOW CHARGE WHICH INFURIATES ME AND MAKES ME W ANT TO USE ANOTHER SERVICE! YOU'D BETTER BE AS QUICK WITH THE DRIVER DIDN'T SHOW PAGE AS YOU ARE WITH...

Grabcar Malaysia / grabcar

Adi nizam on Oct 30, 2018

Im very upset because im always using grabcar the get to work but because of it i always late for work eventhough im get out early and make the booking but the driver always coming late.. The most upset thing is the driver left me hanging while waiting for him over the time expected for...

Greyhound Lines / bus cancellation without prior notice

Ma on Oct 30, 2018

I had booked my bus ticket from Cincinnati to Pittsburgh through GREYHOUND LINES INC which involved changing bus at Columbus, Ohio. I started my journey at 2:30 AM on the morning of Oct 21, 2018. When I reached Columbus at 4:30 AM in the morning, I got to know that my bus from Columbus to...

NJ Transit / montclair 6:10 and 6:41 out of ny penn station

DeeDeeAH on Oct 29, 2018

Crazy Horrible Service. At 6:05 the 6:10 train packed to overflowing so much that wheel chair passenger could not board. Took 6:41, at Newark delayed for 50 minutes waiting for another train. Left Newark at 8:05 again packed to standing. Really?! Do we pay for this?! Will arrive at Bay...

NJ Transit / bus service

David Parker Parker on Oct 29, 2018

i was waiting for the 606 for a half hour. the bus has been at the care center for at least 40 min now. i waitied for the bus at carl light blvd and bunn drive. i walked up to catch the bus cause the app kept saying it was 2 min away. bus #5558. saw the driver talking to another driver...

Grab Pay / danger of grabpay

PC Lau on Oct 28, 2018

Don't you ever sign up for the Grab Pay. All drivers have full access to your wallet in the entirety!! In my case, i ordered the car for my mom, and my mom told him no Toll road pls & the fella said you don't need to worry. Eventually he used to the fullness while i am paying...

GrabCar / GrabTaxi / grabcar drivers takes too long and did not want receive my passenger request

emily yeo on Oct 28, 2018

In 29 october 2018, im taking grabcar to work, but why it have to wait at least 1-2 hours but not even single grabcar driver want to take my request, worse of all, i seen empty grab taxi cars in my area, and try to call it again but fail again, i seen other passengers got their request while i got none and cant go to work bcos of that. Pls help me.

NJ Transit / nj transit bus

Michael Sharkey on Oct 28, 2018

NJ TransitBus drove down a residential street during major flooding causing damage to garage and destruction of contents a5 127 W.7th Ave. 5his occurred 10/27/18 at approximately 11:30 am. This street New York Ave, is not a normal bus route. I t resulted in garage door caving in and destruction of...

Metropolitan Transportation Authority New York City, NY / cell phone usage on buses

Bob McAndrew on Oct 27, 2018

Having ridden buses for a half a century I'm filled with joyful memories, but as of late with riders talking on cell phones I no longer enjoy taking a bus. I wonder if it might be possible to ask riders to limit calls to under two minutes or to speak softly? Or possibly to use phones only...

NJ Transit / bus driver on 92 bus

patti62 on Oct 26, 2018

I boarded the 92 bus going to South Orange, in front of the Clara Maass hospital where I work, bus number 5945 at 3:10pm. I showed the driver my bus card which was for November and explained to him that I had lost October and was told I could use it on the bus. However, the driver immediately went...