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Movement & Delivery Complaints

United Parcel Service of America [UPS] / package lost

Am
Amraut on Oct 15, 2018

After 10 days still waiting for package delivery. Visit the warehouse today and I was told the package, that they receive, cannot be found. Every time, during the past 10 days that I phoned (4 time) I am told that the package is on its way and will arrive by 7pm. My conclusion they have NO...

LBC Express / delayed box

St
stephenne medrano on Oct 15, 2018

bago ako umalis ng UAE pinapick up ko na ung box ang sabi nila 45days lang eh ngayong araw 46days na until now wala pa din. ito ung booking #number ko [protected]. sana naman po maresolve niyo tong issue.hinihintay ko po talaga ung box hindi na nga ako umaalis ng bahay para lang mahintay...

Speedee Delivery / shipping

Ke
Keith Kirk on Oct 15, 2018

Was suppose to pick up a delivery on Wed and now it is Monday and it is still not picked up. Called customer service on Thur, Friday and today and was told they could not even pick it up today. If you need something shipped when arrival date is crucial I would strongly suggest going with...

Skynet Worldwide Express / goods sent back to seller because skynet tried to deliver to office address on a weekend

Ik

Skynet, My tracking no is as above Lazada LAZM9000682667]. Everything was fine until the delivery date. Skynet insist sending the package to a KLCC office on a Saturday, a NON WORKING DAY! Oct 6 2018 On Oct 10 (a weekday)they did not attempt to send it to the office address which wa...

LBC Express / parcel from lazada

Sh
Sheena Mae Sales on Oct 15, 2018

Hello. I hope you can resolve my case. I ordered phone cases from lazada and said that it will deliver between oct 4-9 2018. I kept receiving txt from lbc that my parcel was on the way for delivery, but unfortunately no delivery. Like I was waiting for 2 weeks now. What seems to be the...

LBC Express / cod

Je
jenniferjustine on Oct 14, 2018

LBC ExpressIt says in the LBC tracker that my parcel has an issue and I should get in touch with the customer care channels dated 13 Oct at 9:30 PM. But there's an update dated 13 Oct at 7:03 pm that it is ready for delivery. Please note that this is a pick-up service to LBC Robinsons Tacloban. Just...

vPost / refund of damage parcel in vpost warehouse. issue drag since april 2018 till now

Gc
gcyeong on Oct 13, 2018

Case no: CAS-2242540-D6J3T1 There are too many email corresponding with Vpost customer team. Finally Vpost agree (under Vcare insurance) to compensate USD 380.30 (Email back dated 18/8/2018) and mention they will courier banker cheque to my Malaysia address within 4 weeks. But until...

1987 / delivery

Ye
yella_goodness on Oct 12, 2018

Wasn't Happy with deliver service. Arrived almost 3 hours late and little to no communication skills. Was told the 79.99 delivery fee will be refunded back to my credit card and now they put on my loan with Conns as if I didn't pay out of pocket for delivery. Did not provide any statement...

Haulbikes / motorcycle shipping

St
Steve Carps on Oct 12, 2018

My order for shipping was billed to me and placed on August 20th. I did not receive my motorcycle until September 29th. That is a total of 41 days, more than a week overdue. Because of the extra time sitting on a truck or in your company's storage facility, the bike would not start due to...

CSX Transportation / blocked roads - stopped csx trains

Jc
JCAZ1028 on Oct 11, 2018

CSX needs to run during off peak hours - such as NOT to cause delays in morning/afternoon commuters. I have seen an influx of morning (mainly around 8am) CSX trains cause severe delays to commuters on their way to WORK. It should be their burden, not tax payers to SUFFER and have to deal...

Western Express / dangerous driving

Ca
Carl von Saltza on Oct 11, 2018

A Western Express Semi truck (Cab # 3595, trailer plate # Tennessee UT44692) was seen driving dangerously in traffic on I-295 south in Maine on October 11, 2018 around 8 am. The truck changed lanes at least twice and caused cars to swerve and brake to avoid collision. Luckily no accident...

ABX Express / rude and dont follow procedure

Gu
Gudi Guda on Oct 10, 2018

Twice they came, neither of times did they call. While malaysian high rise are poorly managed with no intercoms, bells or receptions for mail/parcel, every other courier will call when they arrive. The 3rd time they came they called but i had specifically told them that i would not be in...

USPS Tracking Phone Line (1-800-222-1811) / waiting time always 1 to 2 hours

Cy
Cyndi Di Ponti on Oct 10, 2018

My only complaint is that I am usually on hold for 1 - 2 hours waiting to speak to a representative. They should give you the option to hold on - or to leave your phone number for a call back. I work for a law firm, and after being on hold for 1 hour 45 minutes, I had to take a call, and...

Freight Quote / don't answer the phone on weekends

Ju
Justin Lui on Oct 9, 2018

I've booked several deliveries through this transport company. While the customer service is generally pretty good, it's important to be aware that their phones are usually not manned after hours or on weekends. This can be really annoying for example if you want to make last minute...

Shop & Ship / delivery addresses and profile address

Ca
Capt./ Mohamed M F on Oct 9, 2018

Dear ladies and gentlemen. No doubt about your good trusted reputation. But as shipping company for shopping on line it doesn't have to be my profile address is my shipment delivery address. Same exactly when buy from Amazon always asking about which is the delivery address. So please my...

Purolator / "guaranteed delivery" not guaranteed

Jp
jpasb on Oct 9, 2018

On Thursday October 4, 2018, our company sent 3 shipments (9 large boxes in total) to be delivered by the end of the next day. They were only going about 4 hours away so we figured that there shouldn't be any problem but opted for the guaranteed delivery just in case since the products are...

Western Express / truck driver

Hl
Hlm111 on Oct 8, 2018

Western ExpressWe were driving on 95 in Rhode island in the left lane. A truck driver changed lanes into us. We were just behind the cab, but not in his blind spot. We had to slam on the brakes and blow the horn to let him know we were there and to avoid being pushed into the guard rail. The truck driver...

Pos Malaysia Berhad / PosLaju Customer Care and Delivery Rules not Flexible

Mo
mohdhafiz1982 on Oct 6, 2018

Very bad service. Not flexible enough to handle parcel delivery especially for people who is working at offshore location (Oil & Gas Platform) even though already been contacted, not able to keep the parcel until the recipient comes back from offshore. Offshore folks working minimum on 2...

DTDC Express / Service issue

Ro
rohan kakitha on Oct 6, 2018

Consignment no hd4123864, date of sending 1st oct'18, dtdc speed delivery took 8 days to receive. The courier boy neither baked the receiver not sender, threw it at security counter of apartment without entering in the security parcel register and left without notice or acknowledgement...

LBC Express / Air cargo

Fr
From uae with anger on Oct 6, 2018

LBC ExpressI let them open the package for checking since it is for air cargo. But when they repacked it, they didnt fix it. Chocolates were placed at the bottom so it leaked and the heavy things was placed above the chocolats. So what do you expect to happen with chocolates? I was really...