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Jewelry & Watches Complaints

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Ashley Jewels / No delivery

Bobbilliam on Apr 23, 2017
I ordered products from this website in November and now it is April and I have not received my products that I paid for. Each time I email them I get the same generated response that the products will be re-shipped. Absolute farce, where are my products and why have you taken my money...

Michael Hill / Appalling customer service

Cameron Wolfenden Ftk on Apr 22, 2017
I wish to complain about the incredibly poor customer service I have received during the process of having my engagement ring resized. On Friday 27 January, my partner proposed to me, which was a very special moment for us. Unfortunately, the ring was much too big, and so I took it back to...

Gems Shopping Network / A ring purchase

Linda Kanter on Apr 22, 2017
I have been looking for a green tourmaline ring for quite awhile. I was excited to see one at a price that I could afford. It had a center stone and a little larger than accent diamonds surrounding the center stone. I asked the representative on the phone how the ring looked. I also asked her...

Wish / History Files

SandraFincher on Apr 21, 2017
I have some files that are not in my History File and I really need them to be. I have some from March 29, 30, 31 - 2017. I need them in my History File so I can report what is going on with each file. 1 record - 58d43aa01f8a6f5003b0c327 2 record - 58dc5b8790e5797fb4dc16c2 3 record -...

Stauer / emerald and opal necklace

Caroline Grayson on Apr 21, 2017
The photo of the item that I purchased was beautiful, showing a pale green color. When it arrived a few days ago I was horrified that the emerald stones appear to be almost black. A color I can't use. I have purchase several items before from Stauer and this is the first time that I have...

www.badassjewelry.com / Cheap quality

Den4a on Apr 20, 2017
I am absolutely disgusted with BadassJewelry and would not recommend them to anyone. I bought a ring from their website and it was said that it was made of silver, but quality was a total garbage! I contacted their customer service and they said that I have to ship it back at my own expense. They...

Diamonds International / di - overpriced and unfortunately overpaid for jewelry set; ripped off.

mom23bs on Apr 19, 2017
We purchased two pieces in St. Thomas at DI and then three matching pieces at St. Maarten DI in March 2017. Immediately upon returning home, took jewelry to local appraiser as we have with other purchases in the past. We were devastated to find the items grossly under the value of what we...

Diamonds International / diamond ring

jscott1969 on Apr 18, 2017
My wife and I purchased a 1.11 carat diamond and a setting for $17, 000 on Monday April 10th, 2017. Today, April 18th, 2017, we noticed that one of the diamond stones on the band has already fallen out. Extremely disappointed with the quality of workmanship and now I am dreading the horrid...

Bulgari / bvlgari watch

J Mathew on Apr 17, 2017
BulgariI had purchased a Bvlgari Octo (model no. BG041S) from Johnson & Co., New Delhi couple of years ago. Since the watch strap is made of leather (black colour), I have been very particular that I don't wear it in the humid tropical weather at all. A few months ago, while I was at a dinner in...

Wish / earrings I have not received on the 12th of april at 2:19pm as what my order history says

BBoy148657 on Apr 15, 2017
My order history's says that the earrings that I have ordered March 24 this year says they have arrived April 12 at 2:19pm, but I never received them . Why is that ? This is ridiculous . First time I have had this problem and I ain't too happy about it !! My tracking code #LW056346250CN ...

Breitling / Avenger 2 seawolf

Ahmadhaj on Apr 14, 2017
To whom it may concern, Im emailing your esteemed company to complain and report a recent very disappointing issue. I have purchased a Breitling time piece from your boutique in riyadh, saudi arabia, shortly after the purchase was made 2 weeks to be exact, as i was walking out the door...

Lobby Shinkle / victor

libby shinkle on Apr 14, 2017
Lobby ShinkleA person posted a negative review of me because I would not cut the price email of.a watch in half...I never agreed yo meet with him. He aaid.i never showed up...I was rude when all I said was : No its only been worn twice. ..He said my price was.infair...He clicked every complaint button...

Breitling / A13356 full service.

Limorn on Apr 14, 2017
Liars, Estimate that is far from reality I don't recommend to anyone to deal with them, Their supervisor is super mean (Margaret) Not helpful, and simply not professional, For example, She said they can't touch my bezel since it has aftermarket diamonds (even that I told them before I...

Diamonds International / unethical behavior, sold me "chocolate" diamond that is not what told it was.

jeanne a shell on Apr 13, 2017
3/29/2017, was sold diamond ring 4g84901-03880, stated to be light brown color. agent knew what I wanted to hear and that was what I was told, ring is obviously clear in color. felt I was rushed, being a cruise customer. have lost trust in company, will never buy from DI again, or...

Aliexpress / 22mm stainless steel mesh band

Samuel Bron on Apr 13, 2017
AliexpressI am client il109165825, order #81444155786755. I received a watch band of low quality: it just opens by itself and the watch slides off my hand. I want full refund for it. I bought the watch band 22mm stainless steel mesh from time-corridors and paid $13 for it. After wearing the watch band...

Diamonds International / Diamond ring

Buckeyemama on Apr 12, 2017
Do not spend your money here! Last June I purchased a new setting for my 15 year old engagement ring at Diamonds International in the Bahamas. A couple weeks ago (9 months later) I noticed my center stone was loose and barley being held together with prongs. Thankfully I noticed before the...

Solidswiss IS the name of the company. www.Solidswiss.cd / Rolex stainless steel yachtmaster copy.

Screwed by SolidSwiss on Apr 10, 2017
Ordered and pd for March 2 by bank wire. Says 2-1/2-3 weeks. Now is 5 weeks. NO response to NUMBEROUS emails and phone messages. I am contacting the FBI and US Customs to file formal complaints. Note: I have filed a complaint with the Denver, Colorado office of the FBI. wire...

Jeulia / Quality/returns

Denise Debsie on Apr 7, 2017
The ring arrived quickly, but was very poor quality. I immediately followed the instructions for returning the ring. It took them over 30 days and multiple emails before they gave me the address to return this item. Then they said since it was over 30 days, they wouldn't accept the ring...

Jeulia / Return product

Norma Fritzsche on Apr 7, 2017
I purchased a ring set and wanted to return it, as I wasn't happy with the look. I contacted customer service and they responded immediately. Once they knew what I wanted, the return emails were a long time in coming. This has been going on for over a month and the issue still hasn't been...

Tophatter / Fake ring

Denny on Apr 7, 2017
I won a ring on Tophatter and was very excited about that. In the description it was said that ring was made from real silver that all stones were real, but when I received it I was shocked. That was a just a cheap ring, made from junk and it did not look like picture. I contacted Tophatter and...
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