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Jewelry & Watches Complaints

ThingsRemembered.com, Las Vegas, Meadows Mall / where's my refund?

Kb
K Bester on Sep 18, 2018

I purchased something and was told to pick it up the following day. That should have been the first thing she said when she helped me, and Icould have walked out then. i need a refund because I was unable to come back the next day. I called the store after four days and told them I have...

JC Penney Company / jewelry

Ma
Mariahbaby16 on Sep 18, 2018

JC Penney CompanySo I went into the store about a week ago now remind you I DROVE 60 miles because I got a call from a friend sayin that a bracelet and ring was 85-100$ that the sign there in the glass "LOCKED" cage said and then when I looked at it, it said way higher price then that so they said they...

eBay / product from mxtsky in china... of course

Jt
jtinaz on Sep 18, 2018

Item being sold is a an aquamarine gemstone, 925 sterling silver ring. Sent email to vendor inquiring whether the gemstone is real and if the ring is stamped 925. Recieved msg back stating that it is "not real 925". Never answered concerning whether the gemstone was real or not. Replied...

Saks Off 5Th / order [protected]

Jo
JohnJedSkelton on Sep 17, 2018

The Order was a Filson watch The watch was trashed and missing two additional watch bands The people in Central America are non responsive I want a replacement Filson Gift Watch Set but I have to pay 420 dollars to do so.Saksofffifth please send the two watch bands someone robbed out of my order. Date of Order [protected]/02/2018 Thanks John Jed Skelton

Jomashop / service

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Raphael Sher on Sep 17, 2018

I ordered end of July 2018 two Tissot mens watchs. Today is 17 September 2018, and i still have not received them. When i email Jomashop, im told its on its way. I live in South Africa, and items from another company in the USA has already arrived and that order was placed weeks after my...

Oops! There was a problem, processing your credit card please check your billing address and try again. / entering card information before ordering item.

Ki
Kimber13 on Sep 16, 2018

Oops! There was a problem, processing your credit card please check your billing address and try again.I made sure address and card information was correct many times, i even changed Ave to Avenue also, but i keep getting this pop-up. I also edited the image so no personal information is visible. The following is the pop-up. "Oops! Their was a problem processing your credit card, please check your billing address and try again". Please contact soon.

Jewelry Television (JTV) / getting my money back for a returned necklace I didn't want after I sent a payment of 63.98

Av
avio on Sep 16, 2018

i ordered a neckless which was sent to me 06/02/18 then i made a payment that was credited to my then acct number [protected]. it was credited for63.98 as well they credited the acct for119.99 which was on original invoice for pacage subtotal then jtv switched accts to synchroney with...

Soulfeel / a necklace

Mo
Mohammed Kamara on Sep 14, 2018

I bought the necklace on the 11 of this month. Before completing my order, I was told that the item was gonna be received in 5 to 8 days. But to my utmost surprise, the item wasn't even been ship yet. And it has been 4 days since I bought it. I just want to know what's going on cus thi...

Swarovski.com / bracelet

20
2018Socials on Sep 14, 2018

Bracelet tarnished within a year. Sent out for repair - after two months was told it could not be repaired, attributed to wear and tear. I waited years to buy a Swarvoski product. I had no idea the workmanship and quality was so poor, or that the company's customer service was so...

Cartier / product delivery

An
Angelika Brnada on Sep 14, 2018

Dear Sir/Madam, I am writing to express my dissatisfaction with the process of attempt of procurement of Cartier tank solo watch, communication and adherence to the delivery deadline as well as customer care. I will try to explain as short as possible "my story". After looking for watch a...

Joshua James Jewellery / Joshua James Ventures / a nomination charm

Ka
Katiexoxoxo99 on Sep 13, 2018

I made an order with you on the 6/09/18. My order was a Classic Rose Gold Sister Plate Charm. I also paid for next delivery but have still not received this item which has caused problems for me as it was supposed to be a gift for someone's birthday. I have received an email from you on...

JudaicaWebStore.com / $-hundreds in merchandise still missing a month later

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Dohv on Sep 13, 2018

JudaicaWebStore.comI'm sorry I hadn't seen these reviews before spending several hundred dollars at Judaicawebstore.com. I'm yet ANOTHER customer who ordered product (pictured) and am still waiting to receive it, one month later (and counting.) I've been in constant communication with Shoshana in Customer...

Wish.com / two rings purchased from wish

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Maryam Muhammad on Sep 12, 2018

Wish.comI had two rings, one Antique style, and one Exquisite Womens, did not arrive and I have been blocked from my account or was signed out of my account. I cannot find the tracking either. My account disappeared for the second time. I was missing merchandize. A few weeks later I was able to...

Helzberg Diamonds Shops / customer service

Ci
Cindy Suther on Sep 12, 2018

I need a new lifetime inspection card sent to me however I was told since our wedding rings were purchased in 1986 (in Iowa) your record do not go back that far so there is no proof we purchased the rings there?? What is the point of offering a life time guarantee if you don't keep track...

Kmart Stores / jewelry services

Br
B Rose Roman on Sep 12, 2018

I was at kmart aguadilla and I need it help but right now this lady on cash register keep talking on the phone so rude and I wait and wait and she never ask me if I need it help, I will never ever visit kmart again. Its ridiculous the amount of time that I waited for this lady to help me...

Malabar Gold & Diamonds / diamond uncut ring

Hu
huda123 on Sep 12, 2018

Malabar Gold & DiamondsDear Sir / MAdam I purchased an uncut diamond from Malabar Gold & Diamonds, Qatar, Lulu Hypermarket branch two months back. The main stone and a small diamond stone came off the ring and when complained to the Jewellery, they are not willing to replace the stone free of cost. Kindly take...

American Swiss / lay-by

Nj
Njabulo Hlongwa on Sep 12, 2018

Hi i had a lay-by for 6 months with American Swiss. First installment was due on the first on January 2018 and last payment was supposed to be in June 2018. I won't lie i was late but was making payments for all the months. When i went in August 2018 to pay the last payment which was R688...

Kendra Scott / jewelry

Ro
Roni624 on Sep 9, 2018

I'm disappointed in Kendra Scott. I take very good care of my jewelry but it seems like my Kendra Scott loses its coloring. The silver fades to a tarnish color. It's says that you should wear perfumes or lotions with your jewelry. So basically you're saying your product is cheap and will...

Sams Club / diamond bridal ring

Ch
charles flowers on Sep 9, 2018

I bought my wife a bridal ring more than 3 weeks ago the person who sold the ring could not find the certificate of authenticity! She told me that she would call me when it came in! I have yet to receive a call! How long does it take to get a simple document! If I can't get one I expect a...

Tophatter / delivery time from yanwen, china

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Sheryl Lee Banks on Sep 9, 2018

I have several items I ordered that are coming from Yanwen, China. One in particular I ordered on 8/18, it was shipped 8/19 and tracking shows it arrived at destination country on 8/23. Nothing else after that. 17 days later still no other tracking. What is happing now, why does it take so...