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Jewelry & Watches Complaints

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aloeforu / customer services at aypearl

Sandra Simpraga on Jun 24, 2017
Hello, We've been your custome for 6 years now and really enjoy your site and previous custome service. However in the last 2 years you do not have girl name Selina any more representing you but the person name David. We ordered out product like we do every year and fallowed the instructions from...

Wish.com / No Confirmation of order received

Wendy Foiret on Jun 22, 2017
Hello Yesterday 21/06/2017 11.06am) I placed an order for two rings and a watch. The money was debited off off my Bank account immediately( R148.97) but I have not received a mail confirming my order and now I have no record of this. What do I do? my Email is orders@jeeves.co.za. I have...

Creation Watches / Watch

Tumbledry on Jun 22, 2017
Purchased June 2017 Dear readers I purchased a limited edition watch from Creation Watches. They advertised that the watch will be shipped in original packaging but it was not. I live in Germany and the advertising reads, and I quote "Neu mit Etikett: Neuer unbenutzter und nicht getragener...

FingerHut / Bad customer service

Terri Cottingham on Jun 21, 2017
I ordered several pieces from Fingerhut .after realizing I ordered the wrong color necklace and ring set I called them to change the color . when I called customer service they told me that I could not change my order...Note I had just made this order an hour earlier and it was on back...

Zale Jewelers / Zales.com / Wedding trio

Arazis B. Llorens on Jun 21, 2017
Zale Jewelers / Zales.comI Arazis Llorens went to Strongsville mall zales store to returned my rings and I was told thatvI had to call customer service since I don't have the original receipt, I called and I was told that it was up to the manager if they wanted to print it out or exchange it for something else...

Brave New Look / Nametag holder

Carl08 on Jun 20, 2017
Ordered a keychain for a girlfriend for becoming a Physical Therapist. I wanted to get her something as a graduation gift, and ordered it 6 whole weeks before she graduated. The website says 2-4 weeks until your item ships. I thought, okay... 4 weeks, 1 week transit. 5 weeks total. Nope!...

jewelryenterprises / Pandora products

Alison690a on Jun 20, 2017
Hi do not use this site - you think you are purchasing from the USA and it is China! The emails imply it is from the USA. It is only when I contacted them again as I had not received my second order - sadly not seeing the first order as I had sent it as a present to my friend. I then...

Tophatter / line auctions

mariejones123 on Jun 20, 2017
Tophatter and Ruby Tophatter are 2 totally separate sites. You must register for each, separately. I have been wondering why the jewelry auctions on Ruby Tophatter have many new bidders and discovered Tophatter is running the very same auctions for jewelry that are being bid on in Ruby...

Malaysia Airlines / things has been stolen from luggage

Sarumadhi Manickam on Jun 19, 2017
Malaysia AirlinesI am as below traveled from Malaysia to Ho Chi Minh City in MH758 (Malaysia Airlines) on 5th June 2017 evening. I lost my jewelries from my luggage bag no (EYCL0232835490). All my jewelries were taken except for 1 earring left in the box and was packed back nicely. Total items lost are 1...

Cartier / watch

Elin1353 on Jun 18, 2017
I have bought a Cartier watch almost 2.5 years ago from Sydney Cartier boutique. The model is Balon de blue. This watch started to gain time since the first month. the amount it was gaining is unacceptable. I took it to the shop for 4 times. They told me it's normal. it gets magnetized, but...

Danbury Mint / MBI / danbury mint I love you always ring

Claire Areyzaga on Jun 17, 2017
My boyfriend purchased this ring in January hoping for a Valentine's Day gift. The ring was back ordered until May! Fortunately he did get it in March. The ring is very cheap looking compared to the ad photo. Within 1 month the plating on the band began chipping. Now 3 months later the...

Fossil Group / customer service and warranty

pastmac on Jun 16, 2017
In July of 2016 I purchased a JR1491 watch from the Fossil store in Florence, Italy. Less than a month later the watch began to not keep time so I went back into the store. They said they needed to replace the battery as a first attempt to resolve the issue. So they took it back to the...

The Diamond Store / order number #47744

Cfcoustol on Jun 16, 2017
My husband bought me my engagement ring from here. The ring is very poorly set and I've had numerous problems with it. I have lost several diamonds and on all occasions have sent it back to the store to be repaired. Previously I sent it back after being repaired as it came back to me...

TrueFacet / rolex yatchmaster / ian & rachel concierge

Ranim on Jun 14, 2017
TrueFacetI placed an order for a yatchmaster Rolex, on Friday. They charged my credit card on Monday and after the fact, they emailed me for authentication. After I have provided them with all my ids and credit card, they canceled my order and when I called they said it was flagged as fraud. If it...

Wish.com / jewelry marked as sterling or 925

laidbackaz1 on Jun 14, 2017
Jewelry received so far is either copper or brass with silver plating. I want to cancel all orders as I can not sell something to a customer that is marked one thing and is not the real thing. We are a reputable company with a great reputation. I'm glad we tested the jewelry before putting...

Diamonds International / beware of these crooks!

Gary M. Miller on Jun 14, 2017
We stopped in to look at a diamond for my wife and all was going fine so far. Then we got the high pressure pitch to buy a bracelet and then earrings then a watch. In total we spent $20, 000 which was okay until I got home. I was planning to return the watch to the New York store. The...

Monday Ms Guangzhou Mi Fan Jewelry Co., Ltd / false advertisement scam

A Ali on Jun 13, 2017
Monday Ms Guangzhou Mi Fan Jewelry Co., Ltdi have been scammed by Monday Ms Guangzhou Mi Fan Jewelry Co., Ltd. email address mifan@gzmifan.com i want to ship good back and return the merchandise but i am not willing to pay $90 for shipping out of my pocket since the product was a false advertise to me i was never told the size of...

Swarovski / "rose gold" ring

Bonolo on Jun 13, 2017
SwarovskiHi, I've been doing walk ins and calling and i'm receiving no help. My rose gold ring has lost its color, it started shortly after the purchase 24/12/2015. I've been complaining about it and all the Cresta branch can say is "there's nothing they can do", i honestly don't think that's great...

Wish.com / I am complaining about a smart watch I ordered almost 2 months ago

Robert549367 on Jun 12, 2017
Between may, 18th and may, 23rd I ordered a smart watch from wish and to this do it still has not come in. I am honestly get upset because I have been waiting for more the expected wait time. This should not be happening like this I will not be ordering from you guys no more and I would...

Bradford Exchange / miracles blossom ring

Rlowery426 on Jun 12, 2017
Bradford ExchangeMy name is Rebecca Tarmon, I saw a Ad for the "Miracles blossom Ring". I fell in LOVE with that ring instantly! My Dear husband wanted me to have this for my Birthday. He is sick an won't be with me much longer. I have called twice and spoke to Customer Service, I was told they were...
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