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Jewelry & Watches Complaints

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Delivery Service / Delivery service

Weng rodrigi on Mar 23, 2018
Delivery ServiceBakit po gnun wala pdin pa po yung item ko, nung in update KO sa tracking ship, out for delivery sya kahapon pero wala pdin.pakiayos nman po yung sistema ng service ng pagdedeliber kung kinakailangan maghire tyo ng maraming delivery boy gawin po ntin pra mgkaroon po tyo ng magandang delivery service pra lhat po ng customer mging satisfied at masya.

Tophatter / jewelry

robin schilling on Mar 23, 2018
i never received my item that i ordered and i would like my refund of 9.00 and i can be reached at 517 759 8474...thank you...and i would like this addressed as soon as possible!!! thank you...for being a first time buyer i think its pretty sad that it came to this...i definately will not...

LBC Express / delay ang deliver at basa ang item

Rachel Magno Almendrala on Mar 23, 2018
LBC ExpressKahapon ko pa hinihintay ideliver tpos nung check ko sabi not responded daw ako meaning wala daw tao sa bahay which is not true kasi mghapon kong hinintay yunkasi may deadline ako ng deliver.. So I have decided na tumawag nalang at try na ako nalang mag pick up nung item ko... Then nung...

Timepieces Legacy / I have been waiting for about one month since I placed an order and have had no response from this company

duxneedslaxgik on Mar 22, 2018
I am on disability pension and do not have a lot of money. I ordered in good faith from this company and I have not received ant response from them. every time I try to get a hold of them I am directed to different sites. I would either like my money back or the product I ordered. I would...

Swarovski / order number 12801696445 & 12801696060

Elizabeth Harrison on Mar 22, 2018
Good morning, I ordered two items from you for a 10 year anniversary at work - order number 12801696060 and 12801096445, I paid for express delivery on the bracelet and left the other to standard. I required the item for Monday the 19th to present to the person. After many e-mails and...

Kays Jeweler / customer service

Lorlee on Mar 21, 2018
I just wanted to advise My husband and I spend a lot of money in Kays and always refer and talk highly of your store. We were in there this weekend to purchase 2 wedding bands. They were having a bridal sale and so the first ring we purchased for my daughter we received a sale discount. We...

Diamonds International / poor quality jewelry and the company does not stand behind their products.

Lisa19681 on Mar 21, 2018
On a Disney Cruise I visited the St. Kitts Diamond International store and proceeded to buy over $2000 in jewelry .based on the recommendation of Disney's Diamond and gemstone consultant. Within six months of purchase all items are broken and due to poor design quality can not be repaired...

Shopee / my order was cancelled even if I already paid for it

beadel on Mar 21, 2018
ShopeeI ordered something from @beautyfashionworld.ph and it said that I needed to pay by March 6, 2018 for it not to be cancelled. So I paid by that day and I even have a picture of the receipt. But then the next day, Shopee notified me that my order was cancelled. The amount I paid was quite...

Soufeel Jewellery / necklace

Ranisha Allen on Mar 20, 2018
I ordered a necklace 2 months ago and I still have not received it !!! I'm very upset and I want my money back NOW ! Order # 3010787824 my phone number is(979) 635-0385. Email: ranisharochelle@icloud.com I want my refund NOW ! I have been waiting too long. And I have been calling everyday...

Dog Pawty / "free bracelet" just pay shipping..

dietz1933 on Mar 20, 2018
I thought this was legit so I sent for the bracelet. I got an email saying I had missed the deadline for this offer. There was no deadline mentioned in the post. They charged me $6.99 for shipping (There was nothing shipped) I did get a $7.00 credit which was to be used at their store...

Wish.com / the 27 jewelry items I ordered which were advertised as "925 sterling silve, nowhere did it say the items were silver plated.

christine goodworth on Mar 19, 2018
My name is Christine Goodworth, 352-428-6517, 8321 Belmont Road, Spring Hill, FL 34606 Every item I ordered as 925 sterling silver, was in fact, plated. Nowhere in the description did it say plated. This is very deceiving and misleading. Wish is outright lying to their customers. In the USA...

Monogramhub / spaced letter name necklace

Diana Lockhart Rowland on Mar 16, 2018
I tried to redeem this item with redemption code gpspaclbjgnrph3 from Groupon. As per the instructions there was no "promotions & gift certificate" field. 2nd problem. I tried to redeem 5577BN5C5 & in the S/H field it was more than the 8.99 listed when I purchased the voucher. Also It...

DaiBo {SGJ-YD} / mulberry heart keyrings

Pauline Chapman on Mar 16, 2018
DaiBo {SGJ-YD}I ordered 2 Mulberry Heart keyrings from this website believing it to be a real site - I paid £57 by credit card and received 2 keyrings which are absolute junk and I hadn't ordered there is no invoice detail with the order and no means of contacting the seller- no response from seller DaiBo...

American Swiss / ring

NadiaS on Mar 15, 2018
I am absolutely disappointed in the service I am receiving from American Swiss at the Greenstone Mall. I left my ring for resizing about 4 weeks ago, I have been to the store 4 times now only to be told it has not yet arrived should arrive within the next few days that was 4 weeks ago, I...

Awok.com / missing item in my package

Abduhh on Mar 15, 2018
Awok.comI received a package from awok.com by smsa shipping company, a package containing note8 galaxy phone and gold plated rose necklace. I didn't receive the necklace, the package was bad packaging, opend with hands clearly, becouse it was bad packaging no tapes or anything. I contact smsa...

Stauer / necklace

Lehansj on Mar 14, 2018
I have purchased a number of items from stauer and have been happy with my purchase However, recently I purchased the helenite necklace. I wore it twice and then the chain discolored. I polished it with a jewelry cloth and it did not improve the condition. I called to ask for a replacement and...

Malabar Gold & Diamonds / poor service and unprofessional staff

Rohan Nair on Mar 14, 2018
Malabar Gold & DiamondsI went to Malabar Gold, in Lulu Mall along with my wife (who is physically challenged as of now due to an accident) and my daughter on 10.0318 evening. We were kept waiting in the counter for quite some time in attended though there was no rush in the Store. When a salesman came without...

Lucan Lorenzo / I haven't received yet my ordered products.

RD. Py on Mar 13, 2018
Hi, My name is Roldan and kindly coordinate with me regarding products I ordered which I didn't receive yet until now. I ordered them November of 2017. Kindly email me at roldanmpanganiban@gmail.com to settle this issue. Yanwen tracking number of my consignment is 66283198556 and Lucan...

I Love Jewelry Auctions / product was damaged

Valgray on Mar 13, 2018
I ordered two Monogram Emma Pearl Necklace-Silver. Order# 987703. The clasp was missing and the monogram piece was place on the wrong side of the Necklace. My first order was perfect, no compliant. I would like a replacement, called to talk with customer service and no one was available...

TAG Heuer / unethical behaviour

TAG HeuerDear TAG Heuer, I purchased a Tag Heuer watch two years ago. The crown of the watch has always given me problems, as it regularly came lose throughout the past years, irrespective of how much I tighten it it would eventually come loose. At that point I thought unnecessary sending the watch...

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