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Jewelry & Watches Complaints

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Rado Watch / Rado Diastar watch, reference 01.152.0748.3.070, serial number 11370462

Adrian Sullivan on Sep 21, 2017
My wife purchased the above product as a 50th birthday gift to me in July 2012, and I actually received it from her and began wearing it in April 2013. I am very disappointed in the quality of the product, which I expected to last a lifetime with minimal maintenance. However not only ha...

Cash Crusaders / Cheated out of my gold chain

Jaycp on Sep 21, 2017
So Times are tough and i went to put in a Gold watch and a Gold Chain in by Cash Crusaders Durbarnville for buy back. It expired last week Monday. I phoned the store and said to them i cant make it however i will be back in cape town on the 20th the evening. The gentle men told no problem...

Perfect Watches / cartier replica watch

Samuel Evenstein on Sep 19, 2017
I send a cartier watch back to perfectwatches due to its not working well. They stated that i send the watch back. They received it. Usps. I kept all of the emails from them. The replica watch, which i paid $675 . They told me to get another watch from them cause they dont issue...

Invicta / CS doesn't answer

Ben Colgate on Sep 19, 2017
At first, everything went well. I placed an order, was immediately charged and got a confirmation. Great. The delivery was fast as well. Nothing to worry about, right? No. They sent me a wrong product. I tried to contact their customer serviŅe but had no luck. They didn't answer my email and...

Homebello / They steal money

Philip Edwards on Sep 19, 2017
I'm happy I didn't provide them my CC information because I usually use paypal for making payments. Why? Because I'm sure they would rob me. I purchased an extremely expensive Fancy Link Bracelet, set up the exact date for receiving it and ... it never arrived. I started panicking. Their...

Swarovski / enlace set crywhite/rhs 5197607 faulty item

Rose Shaw on Sep 18, 2017
I purchased this product on the 17/7/17 for special occasions. This jewellery set was worn once and the crystal fell out of the setting on the 2/9/17. As I was going on holiday out of the country on the 4/9/17 therefore I was unable to return to the store where I purchased this jewellery set...

Gemologica / Buyers beware

Hanna Kemppainen on Sep 18, 2017
I bought Polished Textured Trapezoid Shaped Hinged Hoop Earrings In 14K Yellow Gold, item # Q8171. Really liked this one. I ordered and paid an extra fee for a fast delivery. When I got the earrings, they looked like crap from a thrift shop. I wear only real jewelry and would be embarrassed to...

Jeulia / I am so disappointed

Matt G on Sep 18, 2017
I am not one who likes to wait for a long time, so after I placed my order I chose an express delivery to get my parcel fast. Unfortunately, the item I got was broken. I called their customer service and found out what to do to send the item back and to get refunded. They agreed to replace...

Janet Heathcote-Hacker / fossil watch

Jan Hacker on Sep 18, 2017
In january this year my husband bought me a fossil watch for my birthday. About two month's later it stopped. My husband took it to the shop where he'd purchased it (The watch movement, durban, south africa) and the battery was replaced. Two month's later the watch stopped again. We took...

Skagen / Broken Skagen watch glass.

Narci on Sep 20, 2017
SkagenOn 13 December 2015 I bought a Skagen watch from my country. Last month, when I put it in my hand, I noticed the glass is broken I found the crystal glass from my Skagen watch broken without being hit or aggressed. I send it in service and they want to pay the repair (the glass can not be...

Diamonds International / tanzanite bracelet

Teresa Hare on Sep 16, 2017
I went into the Diamonds International store in Juneau, Alaska on September 7, 2017. I was on a Holland America Cruise. I have purchased jewelry from DI for 20 years and never had a problem. I went into store to buy Tanzanite earrings. I was shown everything but earrings. Sales person wa...

Zale Jewelers / Zales.com / 2ct diamond bracelet 10k white gold

Shirley Sison Cayago on Sep 14, 2017
I hosted a Baby Shower at my house on May 20, 2017 with approximately 150 visitors.The last time I was wearing my bracelet was on the 19th of May, I placed it on my jewelry box the night before the party starts.Our visitors are various random people ages from 4y/o to 70's(friends and...

American Swiss / knob earrings

Gskb on Sep 14, 2017
Helow American swiss... I would like to give you feed back of what i bought at your branch Airport Junction Gaborone Botswana...i bought a lovely wedding ring a few weeks back using my husband' account..as its a norm i had to acctivate the account by buying something first, so i decided to...

Brave New Look / never received item

Cathy Helsley on Sep 13, 2017
Originally ordered item in July and charged to my credit card then. They sent me a USPS tracking number which was never updated or left their facility. I contacted them they said USPS must have lost it, they would replace free of charge plus not charge me shipping(which I do not know how...

LBC Express / products not received yet.

Princejustinephilips on Sep 13, 2017
I have an item that I did not recieved yet (Ref#71001374119555), I was expecting to recieved it last week but I was not able to get it because, I was not able to pick up the phone it was silent, I didnt know lbc delivery man already calling, so I just request it to be redeliver by monday...

Wish.com / earring, necklace, watches

Levette Anne Harris on Sep 12, 2017
I placed two orders for 12 items with wish.com on 8/29/17. Monies were withdrawn from my banking institution on 8/30/17. I received one item (1 watch) on 9/6/17. I tried calling this company over the last three days, and still can not reach anyone. I wrote to this company's customer...

Brilliance / too slow

Chris Kiyaseh on Sep 12, 2017
I'm not the one who leaves complaints often. But their company made me do this, sorry. They are quick in charging money, once you placed an order you can say goodbye to the money. But when you don't like something and it comes to returns and a refund, they are super slow. I was waiting for...

GearBubble / 3 necklaces

Christine Bidwell on Sep 11, 2017
I've ordered 2 necklaces for my daughters and 1for my son and I have not recieved them I'm wondering when they will arrive it's been ages one was for my daughters birthday and that was the 3rd of September and I've ordered them well before then I would like to know what's happening...

Malabar Gold & Diamonds / diamond exchange

Arun Das on Sep 11, 2017
I purchased Dimond ring from Malabar Gold and Diamonds, Qatar on 9th September 2017. At the time of purchase, sales man told that we can exchange the ornaments at any of their branch in India within 15 days without paying a single rupee for the same weight. So I bought the diamond ring a...

PurseValley / watch

Kenlred on Sep 10, 2017
I ordered a watch, paid for expedited shipping, insurance and of course the watch. It arrived broken, so I contacted them for a replacement (pictures included). Their response was we will give yo 30% off your next order! Well, there will be no future orders! When I stated that I purchased...
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