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Jewelry & Watches Complaints

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Anthropologie / Lariat necklace

Debbie Kitchen on Apr 25, 2017
AnthropologieI purchased this item under 1 month ago and despite contacting Anthropologie twice through their online contact service, to let them know it had broken on first wearing, I have not received any response from them. A tassle fell off on first wearing then the lump of gold covered stone fell...

Jeulia / Terrible customer service!

Madcat394 on Apr 24, 2017
Fell inn loveeeee with a ring. However when I recieved it the stone was huge so I attempted to call their offices for at least a week, no answer. Finally someone answered on facebook of all places. They agreed to an exchange at no cost to me, which really made the situation so much better...

Jeulia / customer service / return

Cendre on Apr 24, 2017
Order placed for a bride set and a ring for my future husband, we've decided to order them as we found in love with the design. We've read everything and we clearly knew what we were ordering, rings set in silver with created white sapphire. I want a to a jewl shop in order to obtain the size...

American Swiss / unethical behaviour

Peta Anne on Apr 24, 2017
On the 21 April 2017 Ashleigh Potteries took her 21st bracelet that I had given her as a present in January to have a link taken out at the Brooklyn Mall American Swiss. They would let her know when to fetch it and if it was not fetched in time then they would send the bracelet back?! To...

Trendsgal.com / Undelivered item

onesmus on Apr 23, 2017
I ordered an item more than a month ago and am yet to receive it. Emails to them on 4/4/17 initially said "shipping date: march 20, 2017 05:50:45, estimated delivery time: 15-30 business days", and now they stretch delivery to 2 months??? What a scam business this!! If not extending...

Ashley Jewels / No delivery

Bobbilliam on Apr 23, 2017
I ordered products from this website in November and now it is April and I have not received my products that I paid for. Each time I email them I get the same generated response that the products will be re-shipped. Absolute farce, where are my products and why have you taken my money...

Michael Hill / Appalling customer service

Cameron Wolfenden Ftk on Apr 22, 2017
I wish to complain about the incredibly poor customer service I have received during the process of having my engagement ring resized. On Friday 27 January, my partner proposed to me, which was a very special moment for us. Unfortunately, the ring was much too big, and so I took it back to...

Gems Shopping Network / A ring purchase

Linda Kanter on Apr 22, 2017
I have been looking for a green tourmaline ring for quite awhile. I was excited to see one at a price that I could afford. It had a center stone and a little larger than accent diamonds surrounding the center stone. I asked the representative on the phone how the ring looked. I also asked her...

Jeulia / Poor customer service and deceiving poor quality products

Laurie Anne King on Apr 21, 2017
JeuliaStay away... Checkout is dangerously fast, correspondence with customer service is poor and their refund policy is a hassle - not hassle free! Returning a product from Australia to California is cost prohibitive if it's coming off the purchase price. That's understandable had my request to...

Wish / history files

SandraFincher on Apr 21, 2017
I have some files that are not in my History File and I really need them to be. I have some from March 29, 30, 31 - 2017. I need them in my History File so I can report what is going on with each file. 1 record - 58d43aa01f8a6f5003b0c327 2 record - 58dc5b8790e5797fb4dc16c2 3 record -...

Stauer / emerald and opal necklace

Caroline Grayson on Apr 21, 2017
The photo of the item that I purchased was beautiful, showing a pale green color. When it arrived a few days ago I was horrified that the emerald stones appear to be almost black. A color I can't use. I have purchase several items before from Stauer and this is the first time that I have...

www.badassjewelry.com / Cheap quality

Den4a on Apr 20, 2017
I am absolutely disgusted with BadassJewelry and would not recommend them to anyone. I bought a ring from their website and it was said that it was made of silver, but quality was a total garbage! I contacted their customer service and they said that I have to ship it back at my own expense. They...

Diamonds International / di - overpriced and unfortunately overpaid for jewelry set; ripped off.

mom23bs on Apr 19, 2017
We purchased two pieces in St. Thomas at DI and then three matching pieces at St. Maarten DI in March 2017. Immediately upon returning home, took jewelry to local appraiser as we have with other purchases in the past. We were devastated to find the items grossly under the value of what we...

Diamonds International / diamond ring

jscott1969 on Apr 18, 2017
My wife and I purchased a 1.11 carat diamond and a setting for $17, 000 on Monday April 10th, 2017. Today, April 18th, 2017, we noticed that one of the diamond stones on the band has already fallen out. Extremely disappointed with the quality of workmanship and now I am dreading the horrid...

Bulgari / bvlgari watch

J Mathew on Apr 17, 2017
BulgariI had purchased a Bvlgari Octo (model no. BG041S) from Johnson & Co., New Delhi couple of years ago. Since the watch strap is made of leather (black colour), I have been very particular that I don't wear it in the humid tropical weather at all. A few months ago, while I was at a dinner in...

Wish / earrings I have not received on the 12th of april at 2:19pm as what my order history says

BBoy148657 on Apr 15, 2017
My order history's says that the earrings that I have ordered March 24 this year says they have arrived April 12 at 2:19pm, but I never received them . Why is that ? This is ridiculous . First time I have had this problem and I ain't too happy about it !! My tracking code #LW056346250CN ...

Breitling / Avenger 2 seawolf

Ahmadhaj on Apr 14, 2017
To whom it may concern, Im emailing your esteemed company to complain and report a recent very disappointing issue. I have purchased a Breitling time piece from your boutique in riyadh, saudi arabia, shortly after the purchase was made 2 weeks to be exact, as i was walking out the door...

Lobby Shinkle / victor

libby shinkle on Apr 14, 2017
Lobby ShinkleA person posted a negative review of me because I would not cut the price email of.a watch in half...I never agreed yo meet with him. He aaid.i never showed up...I was rude when all I said was : No its only been worn twice. ..He said my price was.infair...He clicked every complaint button...

Breitling / A13356 full service.

Limorn on Apr 14, 2017
Liars, Estimate that is far from reality I don't recommend to anyone to deal with them, Their supervisor is super mean (Margaret) Not helpful, and simply not professional, For example, She said they can't touch my bezel since it has aftermarket diamonds (even that I told them before I...

Diamonds International / unethical behavior, sold me "chocolate" diamond that is not what told it was.

jeanne a shell on Apr 13, 2017
3/29/2017, was sold diamond ring 4g84901-03880, stated to be light brown color. agent knew what I wanted to hear and that was what I was told, ring is obviously clear in color. felt I was rushed, being a cruise customer. have lost trust in company, will never buy from DI again, or...
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