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Hotels, By Most Complaints | Page 7

Casa Con Buena Vista / dirty hotel accommodation

Ka
Katie Jones1 on Apr 29, 2016

Casa Con Buena VistaI booked this hotel with the owner janet johnson, I later discovered some awful reviews online regarding this hotel and the owners, I also spoke to a proir guest of the johnsons, the reviews state that the place is filthy, {toilets and bathrooms}, it is miles from anywhere, {although the...

Mata Rocks Resort / Unethical business practice

Yo
yourworstheadache on Nov 11, 2016

Our Mata Rocks Resort Ambergris Caye reservation began Saturday Sept. 3, and was to end Sunday Sept 11. On Sunday Sept 4 my husband and I were in the San Pedro emergency room, as I was being casted for a broken left patellar (knee cap) sustained on the "black ice" of the concrete...

Clamonic Guest House / Guest house booking

Ch
Chandika Kapalika on Jan 28, 2017

Electricity goes off in the vicinity and no backup generator. Window only opens onto inside hallway, no way to get air. With no AC the room is suffocating. Please see photos attached. Cannot consider this room to be habitable since when electricity goes out at night there is no way to...

Comfort Inn, Kissimmee Florida / hospitality

Ki
Kinjalp on Dec 24, 2017

Hello, I am putting a complaint to the front desk manager Lillian. I wanted to do my laundry, so I was pointed to second floor. I went there and waited 20 mins outside of door because door was locked. I called 2 Times to front desk, but after 3rd time. I spoke with manager and the way she...

Signature Hotel Kuala Lumpur/Malaysia / charges, declared as deposit

Ba
Baeg on Jan 8, 2018

I booked 2 rooms at the Signature Hotel in Kuala Lumpur through Agoda (Ref Agoda ID_#_[protected], Agoda ID_#_[protected]. The hotel asked for a deposit of RM 10 per night, however this deposit wasn't refunded. So it is a charge. What for is this charge and why do they declare it as deposit...

University Park Hotel / University Park Hotel @ MIT Cancellation Policy

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My wife was in an automobile accident and in intensive care. I called the University Park Hotel @ MIT hotel 9 days in advance to cancel the reservation. I was informed that the reservation could not be cancelled and that the credit card had already been billed. Consumers should be aware of the...

Princess Royale Hotel - Ocean City, MD / Stink and filth!

This place is about the WORST Place to stay, Stunk like dirty rotting cigarettes and when we could no longer stand the Filth and stink, we tried to check out. The front desk clerk charged our credit card for the next two days irregardless of the STINK AND FILTH, bad, bad, bad DO NOT STAY...

Fairmont Hotel - San Jose / Hotel bill was wrong twice!

Va

I booked a two (2) night stay at this hotel as a surprize for my husband who just returned from Malaysia. Upon check in I was charged twice for over $800.00 + $50.00 for a parking fee. The next day I couldn't use my debit card, I was "over my limit". I called my bank and was told...

Fairmont Hotels - Quebec, Canada / Unscrupulous managers performing unethical probably illegal activities!

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I used my visa card to purchase a recent moose hunting trip at Fairmont's canadian location, Kenauk. I have been hunting Kenauk for 12yrs. I hunt with a group that includes my father, cousin and friends usually at least 8 people. The trip costs me $3000.00 for a 6 day hunt. I was paid...

Seaside Inn Bed & Breakfast - Seaside, Oregon / They ripped us off and won't give us our money back?!

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We are respectable people, I'm a Marketing Manager for a web design company in Portland Oregon, my sister is a lawyer in Newport Beach California and our mother owns her own pre-school in Beaverton Oregon. We are clean, friendly people who travel a lot - yet just wanted a quite...

Clarion Hotel and Conference Center / The hotel is cheap!

Va

I have worked at this hotel for nearly 2 yrs. And no real improvements have been made since I started. The owners are very cheap and hate to pay for Linen, bedspreads or cosmetic repairs. They have Mold, Spiders and Mice. This is of no real concern to them. If they can do a patch up job or...

Saint Gregory Hotel / Please don't stay at this hotel its gross!

Va

While the St. Gregory appears to be a luxury hotel on the outside the suites, at least the one we stayed in had a serious problem. BEDBUGS. We informed the desk staff to no avail. We've written a letter to the general manager Jay Haddock (sent via email, mail, and fax) and as of thi...

Courtyard San Jose Cupertino / Charges and penalties

Va

I was charged a $250.00 charge to the credit card I gave at check-in for incidentals. This debit consisted of a $250.00 “smoking” charge: a penalty which the Marriott hotel imposes for smoking tobacco in a “non-smoking” designated guest room. I wrote to the manager...

Fantasy Inn / Poor customer treatment!

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Attached is an e-mail conversation between myself and the hotel owner. Most of the details are below so I won't repeat them here. After I sent the last reply he called me. Basically he wanted to know why it was not good enough that he was offering a free stay at the hotel. I explained...

Travel Inn Motel - Monroe, Michigan / Filthy rooms, heating problems, poor management!

We stayed at this motel a few weeks ago on our way home from the south. The reception area looked very nice and seemed well heated. The charge was $80+ for a room. We rented a room and when we got to the room there was no heat. The man said to give it a few hours and it would get warm. ...

Flora Springs Hotel / Absolute worst vacation of our lives

Just about a year ago my best friend and I stayed at the Flora Springs Hotel. We each had separate rooms, and the rooms really were beautiful, however it still became the absolute worst vacation of our lives. There were several minor problems like sporadic room service, and terrible...

Breeze Hotel - Chennai / Keep off this place

HOTEL COMPLAINT My name is Grazia Paoleri. I work in India for the Italian Non Governmental Organization CIAI, in partnership with several Indian NGOs. I’m in India specifically for the relief and rehabilitation Tsunami project. Periodically the colleagues come to India in order to...

Mayan Palace Riviera Maya / Dishonest time share tactics

Do not be fooled by the tour agents hired by the Mayan Palace to sell their time shares. They are dishonest and will cheat you. We were stopped on June 28th by Jesus from Tourist Advisory as we were getting off our American Airlines flight to Cozumel. Jesus pretended to be our tour...

The Mariner Motel - Seaside Oregon / Scam Artists!

I made 1 reservation for2 rooms,I was told if canceled they would only charge a $15 cancellation fee,but NO! They charged me $30! They said it was $15 for each room. I ONLY MADE ONE RESERVATION! THEREFORE THERE'S ONLY ONE CANCELLATION FEE!DAMN THIEVES! DO NOT STAY AT: THE MARINER MOTEL, SEASIDE OREGON!

Riverview Lodge, Hood River OR / Drops reservations, then charges your card!

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In early June I made a reservation for Saturday, August 4, 2007. As the date approached, I wanted to confirm my reservation. I contacted Riverview Lodge and asked for confirmation of my reservation. I spoke to a man who has a very heavy East Indian or Middle Eastern accent, and was told...