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Hotels Complaints | Page 9

Undivided Soldier Support LLC / hotel manager - karen lugo (refused to give id #)

Sh
Dec 29, 2017

Undivided Soldier Support LLCSo today I went down to pay rent. Let me state that we have had zero problems with this hotel before this morning; but this morning was so horrible I had to file a complaint. I rented a non-smoking room because I am pregnant, and my fiancé is a smoker. When I was paying rent the manager came...

Le Royal / weekly work schedule

Da
Dec 28, 2017

The employees working at this hotel are only given 1 single day off per week while in the 21st century all companies abroad (in the hospitality field or not) give their employees a weekly shift rotation system, for instance, it could be 3/3 (3 working days of 10 or 12 hours a day and then...

Comfort Inn, Kissimmee Florida / hospitality

Ki
Dec 24, 2017

Hello, I am putting a complaint to the front desk manager Lillian. I wanted to do my laundry, so I was pointed to second floor. I went there and waited 20 mins outside of door because door was locked. I called 2 Times to front desk, but after 3rd time. I spoke with manager and the way she...

Chesterfield Hotel & Suites / hotel

Na
Dec 22, 2017

Hi, there, I am Li, Nadia, Xiao, from Canada. I booked Chesterfield hotel from Hotwire in Nov. 9, 2017, and paid the hotel fee and resort fees to Hotwire. My itinerary number is [protected]. In Dec. 2, 2017 when i checked in i was asked to pay resort fees again and pay $100 deposit(they...

TFG Online Sales / why do you have an online sales site if it does not work

Er
Dec 21, 2017

Good day I live in a small town called Middelburg in the Eastern Cape and our closest TFG store is Totalsports...all other TFG stores are in P.E, a 5 hour drive from me. For the last 3 weeks i have been trying to do an online purchase on your Sportscene and Archive sites but to no avail...

Woodspring Suites Round Rock TX / dirty room/unprofessional general manager

Ha
Dec 14, 2017

So I checked into a dirty room. Some sort of substance stained in the walks. Same substance smeared on the nightstand & in the drawer. Floor not vacuumed & cockroach remnants on the window sill & kitchen counter. Bathroom has old toothpaste & other stuff on the walls & the bathtub ...

Comfort Inn and Suites Riverwalk/Alamo / customer service

De
Dec 12, 2017

I visit San Antonio a few times a year and one of the hotels I opt for is Comfort Inn and Suites located on Live Oak. I have been content up until this point. I am not impressed with a new employee that is working the front desk. She seemed sweet. On my second visit back I noticed she kept...

Pinar pansiyon / unethical behaviour

Ra
Dec 10, 2017

2092.654.763 i have complained many times by mail, sent photo's, which have been ignored. All the information is with you. Will someone have the decency to deal with this professionally?? i am entitled to be given my money back, i have taken legal advice and will be taking this to court...

Industrias BM de Mexico sa de CV / lost personal belongings

Ti
Dec 10, 2017

Dear Sirs, during my last stay from 12/2 until 12/7 I left a scarf in the wardrobe of the room 228 at La quinta hotel in Juarez (near to the US consulate). I phoned to the Hotel the same day about this item and they told me they would have asked to their personnel. My colleague that is still...

Welcome guesthouse Edinborg / scam

Dec 9, 2017

The people from this horrible place own us money. They offered us refund which we never received. I booked 2 nights for me and my husband and we barely made it through the 1st one. Our room was infected with mold or fungus and it smelled so bad! We kept the windows open at 4 degree...

Hoyer & Associates, Inc. / automated phone calls

Us
Dec 8, 2017

Recently, (past several months at least) our firm is receiving regular calls that show local phone numbers on the caller ID. [protected] is the number that shows up on the ID. When we answer, believing it's a local customer or client, we receive an automated voice message about a resort...

Quality Inn - Downtown Memphis - Choice Hotels / dangerous condition in parking lot - damaged guest vehicle

Cq
Dec 6, 2017

Quality Inn - Downtown Memphis - Choice HotelsMy 19 year old son was a guest of your hotel November 10 - 12, 2017. He parked his vehicle in your guest parking and his bumper became caught on a sharp piece of rebar protruding from the ground 6 inches behind the curb, more than 7 inches vertical. A guest could easily become impaled upon...

Comfort Inn Airport - 1321 E 78th St Bloomington, MN / comfort inn

Je
Dec 6, 2017

Comfort Inn Airport - 1321 E 78th St Bloomington, MN Sunday December 3rd, 2017. I thought Comfort Inn was suppose to be a decent hotel chain. Maybe the chain overall is, but this hotel is not one of them. First they had us booked on the fourth floor, when we specifically asked for 1st...

The One Boutique Hotel / hotel

Ro
Dec 6, 2017

On Sunday December 3, I had a reservation at the one boutique hotel in Queens New York. During my stay I got my feminine cycle. I noticed this Monday morning because there was a spot of blood on the bed. Feeling embarrassed I shed the linens off the bed and placed them behind the door...

Phil Martnez Drafting SVC (Philip Martinez/ Principal) / services

Pm
Dec 5, 2017

On December 3, I registered for a room at Motel 6 in Lakewood, Colorado. Actually this was an extension to my stay with them, my 3rd night to be exact. I booked the extension online and immediately went to the front desk to confirm my booking, which was confirmed and them traqns action...

Woodspring Suites Houston Northwest Houston / I feel threatened and afraid to leave my room.

Pa
Dec 2, 2017

Woodspring Suites Houston Northwest HoustonW/o am being harassed today by Jerome, I asked the tall guy earlier why was he so rude to me and he started telling me, I'm not rude I said never mind I'll just contact cooperate and he screamed at me as if he was going to jump over the counter and said go ahead in a very loud and...

Hilton / lack of management, rude employee

Lo
Nov 29, 2017

Sept 14-15, 2017. Checked in, front desk employee was very nice. Left for a function and returned at midnight. There were approximately 50 or so people partying in the lobby. Very loud, all hotel facilities were closed so they continued to party in the lobby. People were coming in off the...

Sheraton Hotel Roissy Airport France / breakfast and service

Ma
Nov 25, 2017

I came back from vacation in NYC with my wife on wed. nov 22 at 9am, landing in Roissy Charles de Gaulle Airport France, we had 5 hours to wait for our train back home. As i am traveling a lot and saw a lot of hotels around the world, but never tried Sheraton, this i thought was the...

Inn of Chicago, 162 E Ohio St, Chicago, IL 60611 / fraud

He
Nov 21, 2017

I booked in this hotel for November 12, 2017 from Budapest, Hungary. Unfortunately, no e-mail confirmation came. Before my trip I wrote them to request the confirmation of booking. Reply was I had not any. (Not that they bothered to reply, I had booking.com contact them as well as a friend...

House On The Beach / accommodation m

Ca
Nov 17, 2017

House On The BeachIn July we booked a holiday for December 2017 (so less than 6 months before visiting) Before paying the $800 deposit we asked the owner more than once what the penalties would be if we had to cancel as we were taking a chance on dates we booked. He continued to avoid giving us a set amount...

His Place Germany / his place germany scam

Ja
Nov 14, 2017

His Place GermanyFrom October of 2013 I was strung along with every excuse in the book by His Place Germany, and then some, for the reasons my money was not returned. I finally had a belly full of excuses, so I decided that I would try and find other's that had dealings with His Place in Germany. I found 6...

Miguel Contreras / Debora Contreras / royal kona resort

Mi
Nov 10, 2017

Miguel Contreras / Debora ContrerasMembership number: 9-[protected] We stayed at one of Diamond Resorts affiliate resorts. We paid 7150 points for an ocean view hotel room. Great five star location, one star facility. We are totally disappointed with the condition the resort is in. Crumbling sea walls, rotted wood beams and...

Guest House (Co. No.514534320) / accommodation / hospitality

No
Nov 8, 2017

Guest House (Co. No.514534320)We booked a room in the Peer Guest House via Booking .com from 07/11/2017 until 11/11/2017 for our Tel-Aviv-staying. We checked in on 7 November 2017, around 8 pm and realised that the room is in the below condition: - the entrance door opens by bumping into one of the beds - the shower i...

May Kwan / service shortfall

Ma
Nov 7, 2017

- Purchase a Samsung TV (Invoice no#[protected]) on 18 Oct 2017 - [protected] - Did not provide me the redemption form (I went all the way to Westway Building and they insisted not to let me to redeem the cash because I do not have the redemption form) - Sebastian Ee said I can get the...

Comfort Inns & Suites / room / poor customer service

Mi
Nov 6, 2017

Comfort Inns & SuitesMy husband & I reserved a room for our Anniversary at the Comfort Inn & Suites in Roswell, GA from 10/19-10/22/17. We arrived at 1am and were given a room on the 2nd floor. We had to enter from outside, through the parking lot side door because the elevators were out . We drug our luggage...

Ozone Private Rooms and Hostel / unable to access key for room

Lu
Nov 2, 2017

I arrived on 10/20/17 around 11:30pm to Ozone Private Rooms and Hostel. When I tried to access the keys for the room that I had booked I was not able to, so I called the number that they posted on the door for assistance and when I explained the situation I was told that they could not...

Day Inn / room

Pe
Oct 23, 2017

Day InnWe stayed two nights at days inn in bridgeport west virginia.. We booked online and choose to pay at hotel! Well when we arrived it was charged to account with out verification of card and it charges my debit card twice. When I asked about it clerk really that's what we do but don't worry...

BWS Caloundra CBX Bottle Shop / discrimination

Su
Oct 22, 2017

Hello 22/10/2017 approx. 5.30pm, BWS 12 Bulcock St, Caloundra served by the Manager Nigel. I was in the store, when I went to the counter with my $6 Clean Skin Chardonnay. I requested that Nigel price match Dan Murphy's on this product. A whole $1. Well there was another customer at...

Efficiency lodge kennesaw ga / everything...

Ly
Oct 20, 2017

Bed bugs. Black mold was there 2 weeks and it was a nightmare.. The maintenance guy said he didn't know much about electrical and they had him working on the fuse box! He even showed my husband where wires were taped together. . The management was awful cursing in the parking lot at...

Cordial Hotel & Resort Pelagone Gavorrano / I have been hugely overcharged by the hotel.

Fr
Oct 20, 2017

I was booked at the Cordial hotel Pelagone for 17, 18 and 19 october. I was charged 1000€ in advance for double room, golf and meals. 14 October my wife had an acute asthma crises difficulties breathing. The 15 October the doctor treating her forbade her to travel for 15 days. I informed the...

Fabhotel Amrit Residency / roomstay

De
Oct 20, 2017

I booked two rooms via Booking.com (Booking ID: YGLCXB & UUTWVL) for 07-08 October, 2017 at Fab Hotel Amrit Residency in Indore. Despite the (fake, apparently) reviews I came across, I was horrified to see the stained bed sheets, faulty hand faucet, inadequate service and indifferent...

The D Hotel Las Vegas / dumb security department

An
Oct 17, 2017

D Hotel is unequivocally wrong! Approximately 12 noon on 10/17/2017, I was stopped by two security guards because I was carrying three shopping bags. I guess I looked conspicuous. John was the person that approached me. He was medium height, average built, gray and dark hair, white, late...

ThistleDown House / hotel

Er
Oct 15, 2017

ThistleDown House 3910 Capilano Road, North Vancouver, Vancouver (BC), Canada House with a six rooms that discriminate against children and are operating adding extra charges on whatever they want. If you are disable, is you are senior, if you are black the people from this hotel will send...

Parkerton Inn, Cape Carteret, NC 28584 / hotel rate change upon arrival

Je
Oct 13, 2017

I made a reservation through Priceline.com for the Parkerton Inn in Cape Carteret, NC for Oct 9 through 13, 4 nights. I was taking my two dogs with me and saw on the website their could be a charge for Pets. I have stayed in other hotels where the charge is minimal with a refundable...

Fosshotel Vatnajokull / refusal to return the booking money while a natural catastrophe prevented us from staying, at the hotel; also unethical behaviour

Na
Oct 13, 2017

We booked our long awaited trip around Iceland's Ring Road back in June 2017 and we booked two rooms in Fosshotel Vatnajokull in Hofn through Expedia for October 3rd and 4th, 2017. Unfortunately, there was a glacier outburst on the Ring Road, Road Number 1, which completely wiped out the...

AlSol Luxury Village / bed bugs

Sh
Oct 10, 2017

AlSol Luxury VillageMy family & I visited AlSol Luxury Village at the end of July 2017. We rented a 3 bedroom unit for a week. We visited this resort in the past so we weren't worried about any issues since that past experience was good. We were wrong. This trip was riddled with problems. Some of the minor...

Tryp By Wyndam / no refund policy

Aw
Oct 9, 2017

I booked a room with Trip in atlantic city for august 29, 2017-aug 29, 2017.When I arrived I was asked how many guest would be in my room I told them 2 but we would have visitors because of a birthday gathering. I was told this wouldn't be permitted and if they found more than 2 guest in...

Hotel Rivoli Amritsar / I am complaining about taking extra charge while saying there is no room available.

Su
Oct 2, 2017

I have booked the Hotel Revoli Amritsar about two and half months back for two nights i.e. 30.9.2017 & 01.10.2017. I had confirmation number from Booking.Com [protected] and Pin No. 7736. As I have been informed by the Booking.Com that my booking is confirmed but when I had reached at Hotel...

Andris Feldmanis / general service

Er
Sep 29, 2017

Hello, I'm very dissapointed about my staying at Embassy Suites, Niagara Falls September 27- September 29, booking No [protected]. I can 't even find normal words about my staying here.. Electricity missed for the whole two days at the whole hotel, therefore we can't normally sleep because of...

Linda view hotel Israel / booking.com/ booking in linda view hotel made through this website

Eu
Sep 28, 2017

Hi, my complain is about a hotel I booked in Tiberias Israel called "Linda View" with a great view to Tiberias water, when I and my wife arrived at the address provided for Linda View to our shock we arrived at a private property under full renovation with no doors and we spoke to the...