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Hotels Complaints | Page 8

Residence Inn (To all Hotels) / payment upon checkout

To
Apr 2, 2018

Dear any Hotel, It would be nice if you inform the guest that their Card will be charged for the full amount of the room, even if you payed the full amount in cash upon checkout. Yes, this money is supposed to go back in within 24 hours given that there were no damages and the room wa...

Chase Customer Service And Policies. / chase customer service and policies.

La
Mar 30, 2018

This complaint is about chase bank and how you handled a situation. I'm sorry, but even though this is past a timeline, it's your fault and I had to let it go because I honestly felt like you were causing me to have a heart attack or panic attack! You aren't worth it! On 9/19/2017, my...

Smoky Shadows Hotel / theft

Ro
Mar 26, 2018

We have stayed at this hotel many times over the past 3-4 yrs and this time when we stayed from 3/17/18 until 8/23/18 we had a apple smart watch come up missing from our room on 3/21/18 and we informed management of loss and they seemed unconcerned at all informed me that his staff had...

Longview Super 8 / hotel

Su
Mar 25, 2018

Longview Super 8Stayed at a super 8 in Longview TX, this place should be condemned. Very dirty, very noisy and needs to be torn down and rebuilt. This is a disgrace to the super 8 name. I have pictures of the damaged room as well as a receipt for the outrageous amount they charge to stay in a crack house...

Chaitanya Bar & Restaurant / freezer complaint

Ch
Mar 21, 2018

HI SIr/madam, This from chaitanya restaurant&bar at kphb rd no 01, we are using your company budwiser frize is not working. All ready so many times complaint, you exe Mr chandu. many times call you no response plz check once our bar budwiser slae. your sales manager is no responce. request to...

The Hotel Croydon / hotel stay

Me
Mar 21, 2018

The Hotel CroydonOur hotel stay was terrible. You advertise a 4 star hotel on your site that was disgusting. This is our vacation and it has not felt like one. Let me start with the room. We are at The Croydon hotel in Miami Beach. They gave us a room that had a shower that flooded all over the bathroom. I...

Hotwire Folio Number 5974311868 / hotel leonardo berlin mitte

Bi
Mar 19, 2018

Hotwire Folio Number 5974311868I selected a 4.5 Star hotel from Hotwire. This is not a 4.5 Star hotel. It's clean and nice. I have an efficiency room in a hotel with below avarage hallways and dining. It's nice enough. Maybe 3 stars. Maybe. Trim little narrow single bed with foam mattress and no bedskirts or trim...

Daddy O / hotel did not meet up to website images and amenities

Er
Mar 19, 2018

Daddy OI booked a stay at Daddy O Hotel in Miami through your website. on march 3, 2018 Confirmation # [protected]. I would like to request a refund in my hotel stay. The hotel overall is very worn, despite the site saying they are remodeled. It has a very musty moldy smell throughout...

Ballantrae Hotel, Edinburgh / hotel room

An
Mar 17, 2018

On 16th March 2018 - Ballantrae Hotel, 8 York Place, Edinburgh booked through Booking.com at a cost of £85 The hotel advertised wifi and television - there was neither working. On arrival the toilet had been urinated in and not flushed. After the first flush The toilet cistern kept...

Extended Stay Welsh Road / housekeeping.. front desk

Yo
Mar 12, 2018

Extended Stay Welsh RoadI have been staying at this location for four weeks now not once did a house keeper come.. Yesterday I called front desk & asked kelly could I schedule house keeping services told her not once did any housekeeper come by once a week she said sure 1st thing in am. She said they start at 9am...

Zen Hostel Kuala Namu / room is not a room

Ch
Mar 11, 2018

I booked a "double studio".in English, a studio is a place where people work or study. I understood it to be a double room and so did another guest. To my surprise, it was a pair of bunks in a dorm, which does not make any sense. Another guest made the same "mistake" the same day. I wa...

Rui Hotels / quality and service of rooms

Ta
Mar 7, 2018

Rui HotelsWithout prudence - arrived at the clubhotel RUi FUnana destination Sal /Santa Maria 23 feb 2018. my wife and I were given room number 9014, on entering the room would could spell damp and dust, my wife as asthma so important to be in a clean room, dust free. We immediately complained to...

Rhamada Inn - Cortland NY / discrimination

Li
Mar 6, 2018

I have rented rooms at the ramada and red roof many times and never had any problems. I am also a platinum member. I went to rent a room for 4 nights and the lady at the front desk looked at me and says, my boss said we can't rent to you anymore. I asked her why and she said it had...

Vibes Hostel, Joaquin Pinto Y 6 De Diciembre, Quito / owner misconduct

Ja
Mar 3, 2018

Vibes Hostel, Joaquin Pinto Y 6 De Diciembre, QuitoMyself and four other friends checked into Vibes Hostel on Friday, March 2nd for a one night stay. The morning of March 3rd, around 7:00 AM, Santiago Delgado, the owner of Vibes hostel, entered into Room 5, where myself and 2 other girl friends of mine were sleeping. My friend was awakened...

Esplanade Hotel / unsuccessful cancellation

Le
Mar 3, 2018

I have been trying to contact the owners/manager of the Esplanade Hotel in Weymouth for the last six months about this matter without success and even travelled 250 miles last weekend to speak with them in person, but found the hotel boarded up and closed. I have Leukaemia, and the week...

Rui / bedbugs

De
Mar 2, 2018

RuiOn Mon, Feb 26, 2018 at 7:33 PM, Debra Finney wrote: #1Our trip started with a 2 and a half hour delay because we had to stop in Windsor to fuel after leaving Toronto. We find out that is because our plane had to carry luggage from another Sunning plane that didn't have room and we were over...

Best Western - Kiva Inn Fort Collins, CO / hotel/motel

Sb
Mar 2, 2018

Unbelievable treatment of a paying customer. I should have known better when I made my reservation and the girl had me repeat my credit card three times. I arrived at the property at 9:30 pm and was tired and ready to go to bed. When I arrived at the front desk the girl was handing...

Elaf Meshal Al Salam Hotel / problem with payments

Hu
Feb 27, 2018

Elaf Meshal Al Salam HotelGreetings, I had a problem with one of the reservation I made through your website (Hotwire.com). Here are the details of the booking: Hotel name: Elaf Meshal Al Salam. Itinerary #[protected] Confirmation RZ-[protected] (Room 1) RZ-[protected] (Room 2) Location: Medina, Saudi Arabia...

Hideaway at Royalton, Negril Jamaica / vacation from hell

Ba
Feb 25, 2018

This was the worst vacation and most expensive. Day 1 we travelled on a small bus that you could barely move on an hour and a half from Airport to resort. We checked in and were given the wrong room. We had ordered a king bed and got 2 queens. They told us we couldn't change rooms until...

RUI Merengie Puerto Plata / service

Bo
Feb 25, 2018

My husband and i just returned from dominica on the 23rd..we were ery dissappointed..we thought a rui was a great choice..not this vacation ..when we arrived at our resort we were welcomed told which way to go to our room..followed a long road..no signs visible ..parts of the hotel were...

D'Wina Villa Kuta / dilapidated villa, poor air conditioning, lots of bugs and mosquitoes

Je
Feb 24, 2018

D'Wina Villa KutaA dilapidated villa. We will never stay there again. Giving false advertisement to people. AC's aren't working properly. Even message this villa 3 days before check in to make sure everything is working properly when we arrive coz I read about the bad reviews and wants to give...

Ameristar Casino Hotel, Vicksburg, MS / ameristar casino hotel, vicksburg, ms

Ta
Feb 20, 2018

I stayed at the Ameristar hotel from Friday, February 16 to February 18, 2018. My bank card was attempted an additional fee of $250 immediately after I left. My bank contacted me of suspicious activity and as soon as I hung up the phone with my bank, the front desk worker at the time...

Daphne Nichols / my kitchen table

Da
Feb 18, 2018

I bought a new table less then a year ago, I called the manager is Dawson Creek BC, he didn't even ask my name he didn't give me the time of day he said " it's made in China good luck! My table bubbled from a dinner plate that wasn't hot! I spent over $7000 and I am very very disappointed!...

Malate Pensionne / hotel

Sc
Feb 18, 2018

Malate PensionneOur 7 liters mineral water that we bought 2 days prior was poisoned while we were out, me and my wife felt very ill and I vomited after drinking the bottled water. When we woke up in the morning in our last day, we felt very hangover and dizzy. When we got to the airport, I realize that...

The Ritz-Carlton / quality of service

Av
Feb 9, 2018

Dear Friends: So let me tell you a story, My wife Miriam when she turned 50 decided to do her Executive MBA, while studying very hard every day she cam a cross during her courses and study the Hyatt Regency way of Customer Service and Care, since then her dream was to spend a long weekend ...

Al Nokhba Royal Inn Hotel / complaint regarding the payment

Mo
Feb 5, 2018

Al Nokhba Royal Inn HotelI booked a hotel by name AL Nokhba Royal In at Madina;KSA ;for 1 day but they took the payment twice by swiping the credit card...later they said it was done by mistake and they will return the money back but it's almost more than 6 months, till now I didn't receive my money inspite of...

Hilton Fort Lauderdale Beach Resort / housekeeping

Ju
Feb 3, 2018

They stopped cleaning our room and stopped bringing any towels! We had to put a huge pile of kitchen trash outside the door. We asked them to clean our room and they litetally said no that they were cleaning for new guests only. Yes this is a Hilton!! I asked the front desk to send up...

Tampa Bay Extended Stay, Largo FL / how to get money back from hotels ripping people off

Fl
Jan 29, 2018

They owe me $153 and refused to pay. They just took extra money off my debit card for a hotel stay. This is grand larceny. A complaint has been filed with the police, however, I have not received any money back. Where else can I post complaints and how do I get the money. I know several...

Chamba Valley Exotic Hotel (Mika Hotels Lusaka) / services

Ma
Jan 29, 2018

The stay in their lodges was the worst I have ever experienced in Lusaka. The bathroom windows in room 118 is clear and everyone can see from outside. The door of shower is very difficult to enter. Not clean overall. Food service and room service is very high, same price as food almost...

[email protected] Construction / bed bugs.. roaches.. incomplete rooms

Hu
Jan 26, 2018

We have been staying at motel 6 off of central city blvd.in galveston tx for months due to hurricane harvey.. I am asking u pleasenot to disclose our names because this is the only motel 6 closest to us that will allow our little dog.. We lost our home and truck in the storm so now we are...

AmericInn in Prairie du Chien Wisconsin / sink unusable/clogged & general manager chris meyer

Gr
Jan 22, 2018

AmericInn in Prairie du Chien WisconsinI made reservations on 12/14/2017 for a stay on 1/20/2018. I specifically asked for a 1st floor room with double queen beds as there would be 4 adults staying that night. When we got to the hotel to check in I was told if I wanted to stay on the first floor I would need to pay an...

Santa Fe B & B / shipping

Cr
Jan 17, 2018

I ordered products from Lazada to Siargao Island (Dapa) Online it showed items delivered to Dapa but not to my resort. Went to LBC office was referred to 2Go, which the LBC office stated was where the packages were kept that I ordered. At the 2Go office they had a huge number of boxes and...

Beau Rivage, Biloxi Ms / food and pets

Pu
Jan 13, 2018

Stayed at above location from 1/8- 1/11/2018. The buffet on Weds. evening was disgusting, food looked like it had been sitting out for some time, corn on the cob was wilted and I was told by beef carver that if I wanted an end cut it would be the chunks she had cut up and would put them on...

Hotel Park / hotel booking

As
Jan 11, 2018

As attached with the mail, pls find the booking confirmation acknowledgement which I have received from your end. With this confirmation I have visited the hotel in morning to check in at around 5 am after travelling long 6 hours bus journey from jharkhand. On 15 th, dec morning, when I...

Signature Hotel Kuala Lumpur/Malaysia / charges, declared as deposit

Ba
Jan 8, 2018

I booked 2 rooms at the Signature Hotel in Kuala Lumpur through Agoda (Ref Agoda ID_#_[protected], Agoda ID_#_[protected]. The hotel asked for a deposit of RM 10 per night, however this deposit wasn't refunded. So it is a charge. What for is this charge and why do they declare it as deposit...

American Soy Scents / fraudulent representation and theft by fraud

Th
Jan 7, 2018

Wife called [protected] @ 5:35PM on 12/1/17. She thought she was calling the Super 8 in Indianola, IA. Man stated, "we are no longer a Super 8. We are now a Quality Inn". She stated ok and needed to reserve a room for 3 adults with 2 beds and handicapped accessible. Rep confirmed and took...

Mar From KSA / friendi simcard blocked!

We
Jan 6, 2018

Mar From KSAcan you please unblock my sim card this is my number +966 57 327 3396.. so disappointed I've been using the sim for a few days and it suddenly got blocked hopefully you'll take action on this one im a new user that's why i don't know about this activation system.. please...

Hilton Garden Inn Oakdale / hotel stay

Va
Jan 5, 2018

I have stayed at this property numerous times without issues; however, this time my stay was not up to par. The first night I stayed I was put in a room that had loud, unpleasant perfume smell. I asked the front desk person to switch my room because the smell was giving me a headache...

Kenzi Menara / rip off and poor services

Jo
Jan 5, 2018

Kenzi MenaraA highly disappointing experience. Hotel to avoid at any costs!!! First and foremost, lack of clarity on the website (mobile version does not work properly...) at booking made us wrongly book for 1 adult. While it could have been easily managed at reception, management forced us to take an...

Hotel Royce KL / misleading

Ro
Dec 31, 2017

ATTN: Manager In Charge of Hotel Royce. Dear Sir/Mdm, I am writing in to ask for a full refund for our booking. Firstly, pictures from Agoda.com and the Hotel in real life does not tally. It is of your management's full responsibility to update recent pictures of the Hotel or else it...