Hotels Complaints | Page 6

Cantaloupe Levels / hotel cantaloupe levels

Sep 17, 2018

Cantaloupe LevelsHi I booked cantaloupe Levels for my honeymoon trip from 12th September to 14th September 2018. I went to the hotel at around 7.00 pm on 12th September with my wife. When we went someone from the hotel told that hotel is closed for renovations and they have arranged another hotel of their...

America’s Best Western Inn / water damage/son fell in the water and hit his head/bugs in drawers

Sep 15, 2018

America’s Best Western InnWe stayed at this hotel. Woke up and took a bath with my kids. We drained the water and it flooded the whole bathroom outside of the bathroom out to the front door and into the room with the bed. My son tripped in the water and hit his head. As well as trash in drawers and bugs that...

Baymont by Wyndham Clarksville Northeast / not 2.5 star

Sep 14, 2018

Baymont by Wyndham Clarksville NortheastI booked thru priceline express deals 2.5 star. This place barely makes a 1. There is no way it is on the same level as courtyard, holiday inn or La Quinta. The room smelled of mildew, stains on the bed despite being a non smoking room. The shower and tub are dirty and old. The bedding...

Riu Buena Vista / hotel is not your typical riu

Sep 13, 2018

Hi, I am so disappointed by this riu hotel and you should be ashamed to class it as a riu hotel. Over the past few years myself and my partner have stayed in a few riu hotels (I didn't get my riu class card until too late after our 2nd hotel so it won't show on my account). We stayed the...

Homestead Motel and Cottages / homestead motel and cottages, bucksport road, ellsworth, me

Sep 12, 2018

Homestead Motel and CottagesMy sister booked the Homestead Motel & Cottages in Ellsworth, ME via We were travelling to Nova Scotia and Arcadia National Park 8/26 - 9/3. We were unable to book an Airbnb in Ellsworth for a group of 10 for two nights during the Labor Day Weekend (9/1 - 9/3). So a group of 4...

Pension Prague City / pension prague city

Sep 11, 2018

Around 6 months ago (winter 2018) I booked a room at this hotel & paid with the debit card in advance. When arrived, the Administration of the Hotel said that I have to prove that the payment was made by me, for that I have to show my card. Unfortunately, several months ago I changed the...

Rosspark Hotel / security

Sep 10, 2018

Rosspark HotelMyself, a friend and my son had been to a glorious wedding in The Wool Mill and were booked into the nearby Rosspark Hotel. The wedding had been a good-natured affair and we were extremely positive, looking forward to a good night's sleep. I would like to say before I begin that I am a...

Hawthorn Suites / wages and hostile work environment

Sep 09, 2018

This company is scammers. And doing illegal things as well as mistreating the employees. They illegally go and change the employees time so they won't get paid overtime. I was terminated for threatening to file a complaint about my pay. And a hostile environment. They called the police on...

Pension Siddiqi / room

Sep 07, 2018

Dear recipient, I and my wife reserved a double room (room number 1 in our confirmation) through your website in Pension Siddiqi (Munich, Germany). When we arrived there for check in, they told that our double rooms are full and you can go to a multiple room(with 8 beds! room number 115 in the...

Candlewood Suites Topeka KS / this hotel is run by inefficient and inexperienced management.

Sep 07, 2018

The rooms on 3rd floor are infested with fleas and there is nothing being done about this problem. When a hotel permits pets, it is common sense to have a regular professional maintenance plan for extermination and prevention of fleas and other pet issues that could arise. Bed bugs were...

GLAD Mapo / double charged

Sep 06, 2018

TLDR: Tried saving a few bucks using budget hotel site Agoda, eventually lost $580 to a double charge from hotel GLAD Mapo. During a long-term trip in Asia, I repeatedly booked hotels using the third-party hotel booking site Agoda. After a dozen successful credit card transactions and hotel...

Ifigenia Hotel In Paralia Katerinis, Greece / unethical behaviour and money taken

Sep 05, 2018

Dear Sir/Madam, My name is Ion Stoenescu Florentina. I made a reservation at hotel Ifigenia in Paralia Katerinis, Greece for September, 3rd - 5th. We stayed there only one night because the camera was dirty, the towels dirty, the bath dirty, ugly smell. I paid the entire amount, 61 euro...

Ocean Drive Beach & Golf Resort / rude/unethical behavior of front office staff; unacceptable accommondations

Sep 05, 2018

I wish to file a complaint about the treatment we received. First, The hotel is guilty of "false advertising". The Name is Ocean Drive Beach & "Golf Resort" (there is no golf course attached to the hotel. We came with the intent to play a little golf, but to no avail. There is no Ocean...

Marjac Suites / hotel with no service

Sep 04, 2018

Marjac SuitesI arrived at the hotel and stayed from august 27thru september 1st 2018.The first room i was checked into smelled like cat urine.They moved me too another room.Which was dirty.Had no window shade on the bedroom window.The two tv"s did not work for the first two days i was there.The safe in...

Cascades Hotel / overall stay... lack of appropriate staffing levels and poor management and communication

Sep 04, 2018

To whom it may concern I have been advised to forward this complaint to the email address provided. I have had the most disappointing experience this last weekend 31/08/2018 to 02/09/2018. I have been staying at the Cascades (as well as numerous other resorts and hotels in the Sun...

Budget Hotel Tourist Inn / credit card wrongfully charged

Sep 03, 2018

I stayed in Budget Hotel Tourist Inn in Amsterdam in January 2017 but on July 5th 2018 I was charged €253 for a "Hotel on - Amsterdam" according to my credit card statements. I have read many recent complaints about very similar occurrences (even specifically with Amsterdam hotel...

Eastbourne Majestic Hotel / holiday to eastbourne

Sep 03, 2018

ref. R462468.. Eastbourne Majestic Hotel. Was a very poor. hotel from the start. No Porter service. Lots of steps up to hotel.. I am disabled.. Meals and meal times horrendous. meals are a set times with tickets.. Wo betide you if u go down to restaurant 6 mins early. even though empty...

Best Western Plus Suites Downtown Calgary / front desk reservations

Sep 02, 2018

I called the bestwestern plus suites downtown calgary. The first girl I talked to at about 830 PM on September 1st was amazing she told me I could receive my cp rail discount as well as my bestwestern rewards gold member upgrade. I had to talk to my boyfriend before booking and when I...

Sheraton Keystone Crossing Indianapolis / $250 deep cleaning fee

Aug 31, 2018

The hotel we stayed in was very clean and well kept. We stayed on 8/24/18. My husband being a smoker would go all the way down to the main level and out the front to smoke left of the entrance. Being polite he did not throw his cigarette butt on the ground. Instead he brought it up and...

Comfort Inn / Plainfield Indiana / service of no email of confirmation or confirmation #

Aug 30, 2018

After arriving to the Comfort Inn in Plainfield, Indiana, tired and weary from our trip on August 17th we arrived and found out that our reservation was not confirmed and we were not given a confirmation #. We were charged for a night that we didn't stay on the 15th. We always look...

Hotel Punta Chiarito Resort / rude staff and failure to provide basics like an iron

Aug 30, 2018

Hi I have just travelled all the way from the UK with a suitcase of clothing creased to the hilt that needs ironing so I asked the lady at reception for an iron. She said they do not provide this. I could not quite believe what I was hearing so thought I had misheard her so requested it...

Le Darial Dordogne France / holiday letting

Aug 30, 2018

The property is ideally situated for visiting popular places around. Outside area fine and owners friendly. Property needs lots of attention. Pool alarm not working properly, upstairs shower not working, washer not working. Downstairs bedroom double doors to outside locked but an absolute...

New Crescent Citadel Off Old Airport Road / [booking id : [protected]] the room is in a pathetic condition and they didn't accept agoda booking

Aug 28, 2018

Hi Team, With deep regret, am writing this complaint. I have always used agoda when it comes to family or my friends for booking rooms. The hotel manager charged me more than what was printed in the slip after booking confirmation id [protected]. [rs. 1500 is amount asked, but he asked me...

Ibis Paris Gare du Nord / price difference

Aug 28, 2018

Ibis Paris Gare du NordMy booking reference GPZLFPQX. Attached screenshot was taken at the booking confirmation payment page. After keying in all the payment details required, I clicked on 'submit' button. Was surprised the transaction did not go through. Immediately, I repeated the whole procedure again and...

3510 Old Annapolis Rd Laurel, MD 20724 United States / cockroach in room #158 mon aug 27,2018

Aug 27, 2018

3510 Old Annapolis Rd Laurel, MD 20724 United StatesHealthy young 1/2 inch cockroach on the headboard of the bed was the first thing I saw when I entered the room moments ago. Smashed it with Motel6 welcome card. None of the other motels/hotels I've stayed in within the town of Laurel MD has had this problem. I stay at the Knights Inn...

Ramada Olivie Nazareth / hotel service

Aug 27, 2018

Ramada Olivie NazarethTo whom it may concern: Hello, my name is Aimee Silva and I recently stayed as a guest at one of your hotels. Myself plus a group of 102 other persons stayed at the Ramada Olivie' Nazareth from Saturday August 24th through Monday August 27th, 2018. My father is a Pastor of a Christian...

Pueblo Bonito Golf and Spa Resort / pueblo bonito preferred passport membership

Aug 24, 2018

I also purchased a membership that entitled me to 30 weeks with a super discounts off price and included discounts off the all inclusive. I went to redeem these magical discounts and was told they are only for the online purchases, like wine and other resorts. Total scam and I will never...

Alliance Reservations / no change policy

Aug 21, 2018

I made a reservation at Days Inn in Torrington CT through Alliance Reservation and 20 minutes later realized I had input the wrong dates. I immediately contacted them and requested a date correction. They qoted the no changing policy but tried to contact Days Inn. Below is the response I... / overcharged for a room by skoosh

Aug 20, 2018

Skoosh.comWhen I went to their website they quoted $825 for the non-refundable and they billed my credit card for $1053.41 for an non-refundable reservation, an over charge of $228.41. When I contacted them they told me it was because I wanted too long to make my selections and the price changed. I...

Sunwing Trip / hotel staff that ruined our whole trip

Aug 19, 2018

My name is andy powroznik, the one that was on a vacation with sharon forsberg, ref. # [protected]. I'm the one that held her hand and took her to the washrooms for the rest of our nightmare trip!! I am very insulted in the offer you came up with!! The cost of the hotel!? And a document for...

Norwood Inn and Suites, Chaska, MN / room reservations

Aug 18, 2018

I booked a room for 7 consecutive weekends at Norwood Inn and Suites in Chaska, MN. Reservations were made July 9th through Expedia and covered the following dates: Aug. 18, Aug. 25, Sept. 1 & 2, Sept. 8, Sept. 15, Sept. 22, and Sept. 28, 29 & 30. On July 10 a friend contacted me to warn me...

S2J Groups / hotel and agoda through trivago

Aug 17, 2018

Hi team I, Jai Solanki, would like to your notice an unfortunate incident which occurred due to your hotel mistake. On 14th August, 2018, I booked rooms in your hotel. My booking I'd is. [protected].After making the booking I reached your hotel for my stay. However the manager of that hotel...

Quality Inn, 1935 Cleveland Rd W, Sandusky, OH / stolen luggage from hotel room

Aug 14, 2018

I was at Quality Inn in Sandusky, Oh for a family reunion, in room 107 sharing with my niece Toya Henderson, I am her 70 year old Aunt Deborah Scott. I woke up on Sunday, Aug 12th to find my bag with belongings missing, I informed the front desk, they said they'd make police report, heard...

IberoStar RoseHall Suites Montego Bay / hotel accommodations were terrible

Aug 13, 2018

I travel to Montego Bay on July 11, 2018 for a family reunion. I traveled with my disabled mother the matriarch of the family and my 4 year old. The room looked good upon arrival. I requested more lotions and floor towels the first night, so my mom would not slip while in the bathroom, it...

Moslow Time Square Hotel / noise complaint as well as food not up to standard

Aug 13, 2018

Me and a lady friend was book in at room 1708 on the 17th floor for women day 9 of Aug'18 opposite our room number was a suite room that was partying till morning hours load music and at least 15 people in the room. We could not sleep in our room of the noise only after 3 o'clock the...

Redroof North Pointe Dr Durham NC / cleanliness of room and front desk employee

Aug 10, 2018

Ww checked in to the redroof inn durham nc north pointe drive when we entered the room there was one towel 1 washcloth no soap or amenities had to go to the front desk for an extra towel wash cloth front desk clerk 3rd shift tonight had an horrible attitude aid it no mind came back to the...

Onya Hospitality LLC / unauthorized credit card charges

Aug 10, 2018

Before checking out at midnight, June 5, 2018 we totally cleaned the room and took out the trash. We did not receive a receipt because the person at the desk was too busy on their cell phone and told us they would e-mail the receipt. The next day I checked my credit card balance to see if...

Hotel Astri Neos Marmaras Halkidiki Greece / unreal hotel pictures on, payment not recieved

Aug 06, 2018

We made reservation before our vacation via with no refund, 2 nights stay: payed all money. But when we saw the photos at other web sites(like trip advisor) we had doubt and called hotel in 24 hours to ask if the photos of the rooms and the beach are belong to hotel. They said...

Hotwire/booking 321-3325063 / hotel the room chaweng / hotel is definitely closed!

Aug 05, 2018

Hotwire/booking 321-3325063Hello, Its now ther 3rd time I'm writing to your service, without response !!! May 3 2018, I have booked for an hotel on your website. I booked The Room Chaweng from 23 to 30/07/2018. Du to a mistake, we arrived on 24/07 on Koh Samui, but the Room Chaweng Hotel was definitely closed...

Trivago / Alpha Rooms / hotel booking

Aug 03, 2018

I searched for hotels in jasper, Alberta. Canafa. 22nd september for one night. When I searched the econo lodge jasper came up so I booked it. When I had the confirmation it was for jasper. Alabama use. I paid £59 and rang alpha rooms straight away but they will not refund me. I am so upset...