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Hotels Complaints | Page 6

America Best Inns & Suites / awful customer service/deplorable room conditions

An
Jul 22, 2018

Upon arrive, after check in, the toliet was not working correctly. The toilet would not flush properly. It required manually removing the toliet lid, sticking your hand into the tank, and lifting the chain to flush the waste down the toliet. This was a major inconvenience and unsanitary...

Four Points Downtown Seattle / unethical behaviour

Ki
Jul 21, 2018

SPG member #[protected] - Kim Lazarus Reservation #[protected] 15 July- 17 July 2018 - Booked on behalf of Bill & Melinda Gate foundation - CWT Seattle Reservation #[protected] 18 July - 19 July 2018 - Booked on line for personal account - K Lazarus Sent numerous E Mails to hotel ( Reservation...

Watch Complaint / purchase

Ca
Jul 18, 2018

Watch ComplaintHi I have just brought my second breitling watch I have the navitimer which I love and now brought the colt chronometer, I purchase this just over a week ago for 4K, but when I picked it up I noticed the corners were dangerously sharp but neitherless I thought this would be ok, we arrived...

Amanuel Kibrom / hotel booking fee

Am
Jul 17, 2018

Last week I booked a hotel in Edmonton, canada. I used a Canadian visa to book my hotel, but I was charged in US currency. No where is my receipt does it say I am being charged in US dollar. If I had booked directly from the hotel, I would saved more than 33% on the exchange saving alone...

Best Western Paris CDG / unauthorized credit card charges

Pa
Jul 15, 2018

21/06/2018 I book for a room at Best Western Pars CDG, I received on the 21/06/2018 an email from Zaoui Najim saying that my credit card is refused and that my booking cannot be confirmed. I told him that I have been going to best western lot of time and that I'm surprised of this message...

Hotelscombined affiliate is a Fake Program Cheater, Scam / hotelscombined affiliate

Aa
Jul 15, 2018

Hotelscombined affiliate program is Fake. Once you reached your threshold amount of 100$ they will deactivate your account. they are number 1 Cheater. After deactivating My Account, shameless staff asking me to promote more. Wasting their Affiliate Partner Money & Time. Worst Service. Better to...

warner leisure hotel bembridge i.o.w. / hotel housekeeping.

Pe
Jul 15, 2018

break 090718 to 130718 bkg ref [protected]. we booked a signature room at bembridge coast hotel, on arrival we were told our room was ready for us. when entering the room we found that it obviously had not been cleaned properly since being vacated by the previous occupiers as we found the...

Embassy Suites in Buckhead on Peachtree / my stay, check-in, & [protected]@ embassy suites buckhead in atlanta

Er
Jul 12, 2018

My family & I arrived Tuesday July [protected]@ the Buckhead Atlanta Embassy Suites. Our reservation was for a 2 Bedroom/ 2Bathroom Suite with microwave & refrigerator, Living room area. (1st room was supposed to be a King size bed/ 2nd room was supposed to be two queen size double bed...

Roadway Inn, South Bend, IN room today / disgusting room conditions

Ex
Jul 11, 2018

Today I checked into your Roadway Inn at 52624 Indiana St, South Bend, IN. It was the main st disgusting place Ihave ever been at. These are the conditions I encountered. First, the room key I was given didn't work. I looked inside and it looked like someone was staying in that room. I...

Day’s suites and inn / Services

Ca
Jul 11, 2018

Customer service was awful. The non smoking rooms smell like smoke as soon as you open the door. After the 3rd rooms check finally. I ask for a room on the first floor. Said non was available. I visited in my daughter ‘s room. And two was available. Housekeeper smoke while cleaning in the...

Bellevue Berlin / hotel lies

Sa
Jul 10, 2018

Bellevue BerlinMy wife and I have booked well in advance a double room with bellevue hotel berlin first with hotels that made a mess of it then with booking.com as we liked the layout of the rooms as we view them on line (pics attached for your attention) and we called the hotel two weeks in advance to...

Red Roof 1214 Corporate Sylvania, Ohio / service

Be
Jul 5, 2018

July 5, 2018 I have stayed at this Red Roof for many years. It used to be a nice place to stay. This is the worst I have ever seen it. The floor is dirty. Dead bugs on the floor. Two television remotes in the room and neither one works. I complained to the front desk and he said they would...

Rui Bamboo / food & service

Av
Jul 4, 2018

Stayed between 15/6/18 - 29/6/18 I write with reference to our recent stay at Riu Bambu, which we have several issues about. This was our second stay at Riu Bambu and have also stayed at several Riu hotels in Mexico and have always had an amazing experience and brilliant holiday, and we're...

Hathaway Inn, Panama City, FL / poor customer service ethics, unwilling to refund guests they inconvenience

St
Jul 3, 2018

Stayed here on the night of 27 April 2018. Initial check-in was fine as was the person running the desk, but he made a simple computer error where I was registered into the wrong room which led to a couple walking in on me while I was asleep in the early morning hours. That by itself...

Skyland Hotel Bristol, TN / service, stay filthy

La
Jul 3, 2018

Skyland Hotel Bristol, TNWe have all our money that we had through the skyland hotel. We couldn't afford to stay anywhere else because it was all the money we had. No one has listened to our complaints of having to stay with a shower that didn't work a tub that was filthy, no working phone, bedding...

Best Western Page Arizona / reservations

Ro
Jul 2, 2018

Was not familiar with area and called this motel and they told me they were near the north rim of grand canyon which I planned to go to next day. On the way from las vegas found a bw 70 miles closer and called to see about canceling and the manager would not allow which caused me to drive...

Aashirwad Hotel Kota / hotel

Pr
Jun 29, 2018

Aashirwad Hotel KotaWe were not given the room at the hotel aashirwad kota on 29 July night. However we had previously booked deluxe family room there and even got the confirmation through booking.com . We made a special request about our stay timing and a got a reply at the registered mail in positive. When...

Sibiya Casino and Entertainment Kingdom (Sun International) / bar and restaurant in the sun lounge - manager responsible-mr mduduzine ntuli

Gi
Jun 26, 2018

Ordered and paid for a meal which consisted of 2 slices of toasted cheese and a portion of fresh chips. The meal arrived with the chips brown and hard, sent it back requesting for chips lightly done with extra spice. I asked for 2 slices of plain tomatoe and the chef told the waiter that...

Maxim And Resort Hotel/Benefit / reception

Kv
Jun 26, 2018

Dear genting, Ive been staying here and experienced myself with my wife here for more than a month. Im a platinum card holder [protected] mr. Ong. To be honest, sometimes when im out of cash and genting point and I request for extend my room and I need sometime to solve it, what I have to...

Point Plaza Hotel Newport News VA / conditions of the hotel room

Sb
Jun 25, 2018

I get to the hotel and they only had one person at the desk checking in customers, answerimg the phone and dealing with customers that had already checked in complaints. It took her 40 minutes to get 3 people before me checked in. On my way to the room you could see how filthy the exterior...

2619 Lee Hwy, Troutville, VA 24175, USA, Troutville, VA, 24175 / entering room be for checkout

Ca
Jun 24, 2018

Hello I am a female that has rented a room at the Troutville Virginia location I am here because my truck has broke down and Motel 6 is one of my favorite places to get a room my room has been entered about 3 to 4 times by a man and I do not feel at any type of time comfortable with that...

Hotel Silver Lake Los Angeles / hotel stay

Tj
Jun 23, 2018

Conf # [protected] This was a very bad experience! The hotels is in a very scary location and the rooms do not look like the pics! I asked for bleach to clean the room myself and they did not have bleach!!! I had to rent two roll away beds because the sofa had had a VERY large brown stain...

Aartswood Guest House / discount hotel room

Me
Jun 22, 2018

Aartswood Guest HouseThe room was not accurately described on the web listing with it having no photos to show it, that it had a bathroom but on the floor above and in addition to that the room was insanitary and was not suitable for two customers to sleep in. My boyfriend had gone to a lot of effort to book...

Residence a la Pinede St Tropez / residence a la pinede st tropez

Ro
Jun 22, 2018

We have been staying a week at the Pinede at St Tropez. We have been made to feel very uncomfortable by the Directeur General Olivier Raveyre. We came on holiday but we also need to work but he has limited our internet to 2mbps yet another hotel we went to has 85mbps. We asked if we could...

Knights Inn / service was horrible

Mo
Jun 20, 2018

I booked a hotel threw [protected]@booking .com, they did ok, but when I got to the hotel they did not have any information, we went early to let them know we had arrived. We went back they did not have the room ready. the beds did not have any mattesspads on them very uncomfortable. The...

Best Western Biarritz / poor housekeeping room 309

Pa
Jun 20, 2018

Best Western BiarritzWe arrived on Sunday 17/06/18. There was no coffee in the room and the cups were dirty. I went down to reception for coffee and clean cups. On Monday I had to ask for coffee and creamer again and I pointed out that there were cobwebs above the bed. On Tuesday there was no coffee and...

Coconut Mallory Marina and Resort / room conditions

Sa
Jun 18, 2018

Coconut Mallory Marina and ResortWe booked through booking.com for this property to arrive June 15, 2018 friday and depart on June 17th, 2018 sunday. Once we arrived and were given the room keys for the condominium when we went inside the a/c was not working. The entire unit had a very bad smell and floors and furniture...

Wyndham Super 8 S Zuni St in Denver / unethical behavior

Cr
Jun 17, 2018

They promised breakfast on the weekends until 10AM. I walked into the dining area at 9:55 to toast a piece of bread, however, the entire room was cleaned from any food at all except for dirty dishes on the tables and toaster equipment out in place. I asked two workers for a piece of bread...

Capsule Hotel New Seiminyak / theft

Br
Jun 17, 2018

June 17th, 2018 my brown Birkenstock shoes were stolen from the hostel. I woke up and my friend and I went to start our day and they were missing. I went to the front desk and explained. pretty much only got sorry as a response. One staff member did say that a different girl on the 3rd...

Staybridge Suites Atlanta Perimeter / dispute charge closed

Ha
Jun 12, 2018

On 9/30 my partner and I checked into the Staybridge Suites of ATL Perimeter Center. We were so excited since we were long distance couple. On 10/1 we noticed strange charge was put to the credit card: Hotel has charged $500 for smoking cigarette inside the room. We drove 2 hours to speak...

Wingate Calgary Airport / front desk service

St
Jun 12, 2018

Prior to booking a room we enquired re a shuttle service to and from airport. (this is a prerequisite otherwise we would have booked elsewhere) my wife asked whether she needed to book the shuttle back to airport the following day she was told that was not necessary While in the shuttle on...

Best Western Empire Élysées Paris / racial slur by best western staff

Do
Jun 11, 2018

Dear bw group, Hello! I had booked my stay from may 20 to may 25, 2018 and paid in advance at hotel best western empire élysées, 3 rue de montenotte, pincode - 75017, paris, france (phone: 33-01-[protected]). I was very much aware of the online booking conditions of the hotel and that it wa...

Monal Resorts Mount Abbot, Uttarakhand, India / service

Pa
Jun 11, 2018

Me and my family went to spend some days in the midst of nature. But all our expectations were shattered . The room was not at all clean, cobwebs were seen every where. There were scorpion's with Lots of insects in the room . Food was not good. We were overcharged, details about per person...

Quinta Avenida Hotel / bad service

He
Jun 10, 2018

Hello, I had reserved a room in this hotel from June 4 to June 11th. The first day of our stay there was a lot of things wrong with the room. There was a lot of humidity, the bed was hard and uncomfortable, the fan that is located in the room was shaking when its on and as soon as you turn...

La Quita Inn / Redding, CA / hotel management/charge fee

Cr
Jun 10, 2018

I would like to file a formal complaint against the management staff at the because staff took funds from both my bank accounts without my authorization totaling over 500.00 dollars when me and my wife had reservations for two nights on 06/09/18 check out being 06/11/18 for an amount of...

The Ritz-Carlton / complaint about our ritz carlton booking, confirmation number [protected]

Dr
Jun 10, 2018

Dear Sir or Madam, I write to bring to your attention an unpleasant problem around my holiday booking at the Ritz-Carlton Residences in Waikiki Beach, HI. On 21 May 2018 (NZ ST) I made a booking (Confirmation Number [protected]) for a ‘One Bedroom Grand Ocean View Suite' for 10 nights (8 July to...

Aerotel Transit Hotel Singapore / reserved room in hotel was replaced by swimming pool and jacuzzi 3 hour access

Ch
Jun 10, 2018

On the 22nd of May 2018 I booked a single room for my husband in the Aerotel Hotel which was advertised on Expedia. The room was pictured and was very small but I went through and made the choices related to it and the booking was completed and the email confirmation sent to my husband...

Hotel Breakers / room

To
Jun 9, 2018

I stayed at hotel Breakers June 5th and 6th this week and I would like to complain. There was a giant bed bug in our one bed and it was very disgusting. We have it on video. We did get a new room but I would like a free room or something. That's just honesty disgusting. I almost threw up...

Riu Guanacaste Costa Rica / electrical and water leak in bathroom on wedding day

Al
Jun 8, 2018

I recently was married at the Riu Guanacaste in Costa Rica. On June 2nd to be exact. We had 30 friends and family stay at the resort for varying times (3 days- 2 weeks). After having told the wedding coordinator my father recently passed away from cancer I felt reassured that she would...

Extended Stay Bensalem PA / the smell, dirty carpets, non friendly I would not want to call this a hotel maybe housing for the less fortunate

Jo
Jun 8, 2018

I was given false information of your establishment. I was paying for a clean, pleasant getaway and what I received was the opposite. I am a transplant recipient and I can not stay in a place that will cause my body harm. The smell what you first walk in was unpleasant not to mention the...