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Hotels Complaints | Page 3

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Days Inn Myrtle Beach Grand-- strand / Hotel Room was nasty and infested with a major leak and lots of mold and bugs

Mz
Oct 22, 2019

Days Inn Myrtle Beach Grand-- strandon 10/19/2019 @ 11:48 pm i checked in to room 204 with my partner and 4 children the sheets were dirty, the kitchen was infested with bugs dead and alive all under the sink and around the stove and in the bath room. there was a major leak in the kitchen during a Tropical storm. i called to...

Westin Hotel, Tampa Florida / reservations

Fr
Oct 16, 2019

I have continued to submit my request for the FMEA rate to the Westin Hotel in Florida. I have received conflicting responses from different locations (Sinapore, Tampa etc). I have contacted FMEA (Florida Music Educators Association) sponsoring the convention and they urged me to continue...

Wynnum Roundabout / extremely aggressive and disrespectful service

Me
Oct 15, 2019

My son was picking up a bottle of red wine for me this evening, he provided his drivers license and the person was both arrogant and aggressive stating he didn't look like his photo. Which is rubbish. Matt rang the store after he got home as he was really upset as he had done the right...

Deja Vu Fashions / deposit

Sh
Oct 14, 2019

while staying here for two three months l never received mail even tho l did an change of address same day l moved in was not aware of 2 day notice in order 2 get deposit back refrigerator kept going out cable tv was off more than on when its on no audio l cleaned this place top 2 bottom 2...

CCI Hotel Allrez / charges to my account

Sm
Oct 11, 2019

I was charged $94 for this Hotel in Texas and I live in Louisiana. Never heard of it and they won't issue a refund because this fraudulent place claims to have some mysterious documentation disputing my claim. This has me wanting to close my account because anyone can apparently...

The Cliffs Motel / rooms were unfit to stay in

Ma
Sep 29, 2019

I booked four rooms at the cliffs motel, two were unfit to stay in. I have photos, there was mildew in three bathrooms, the air conditioners were dirty, dusty and smelt when turned on, one shower had no seal so flooded the bathroom and the carpet, one room the carpet around the fridge wa...

MGM / Luxor Hotel / luxor management, housekeeping, bell desk

To
Sep 18, 2019

MGM / Luxor HotelTo Whom It May Concern: We were guests at the Luxor, arriving Friday, September 13 and staying in Suite 5324. Within 10 minutes of us getting our room, around 4 pm, we noticed issues with the toilet in which when flushed it pushed the contents out towards us rather than be sucked into the...

CCI*Reservations / hotel bookings

Ro
Sep 18, 2019

How CCI*Reservations is allowed to stay in business, I'll never know. The phone number I used to talk to a customer service agent was: 1.855.956.2201. What happened in my particular case was that off of the Google listing of applicable websites, I clicked on the Best Western Meridian website...

Beks Club dba Nurzada Duishekeeva dba Nurbek Duishekeev dba Magnelli Castillo Duran Duishekeev / complaint

Ta
Sep 01, 2019

Beks Club dba Nurzada Duishekeeva dba Nurbek Duishekeev dba Magnelli Castillo Duran DuishekeevMiami-Dade Code Enforcement is shutting down the Bek's Club Miami location. Nurbek Duishekeev, Magnelli Castillo Duran Duishekeev and Nurzada Duishekeeva own Bek's Club. Magnelli is Nurbek's wife. Nurzada is Nurbek's sister. Bek's Club has over 30 people living in...

Dailypod Service Suite / cleanliness and service

Ng
Aug 17, 2019

Dailypod Service SuiteI am writing to express my strong dissatisfaction with Dailypod Service Suite, Kota Kinabalu which I unfortunately chose to spend my holidays. I booked the room for 3 days 2 night which is from 13 August until 15 August through Agoda.. I check in on 13 August afternoon..Hotel rooms are...

Cabana Bay Beach Resort in Universal Studios / resort stay july [protected]

Yv
Aug 15, 2019

Im a travel agent which and i went on the above dates to stay at this property and i was a little disappointed with the services in the resort as follows: 1- Check in when i got to do my check in the line was really long and you only had two check in agents at the time which was around...

CCI Hotel Reservations / fraudulent charges on credit card

Ke
Aug 01, 2019

I have never dealt with this company or made any hotel reservations. July 30 this company charged my card $365. I called the bank immediately and got my money back but had to cancel my card due to Identity Theft. This company is a huge scam and has made my life miserable now having to call...

HotelReservations.com / gulf coast inn reservation april 26 2019

Pe
Jul 31, 2019

Never refunded any amount after cancellation . Totally mislead policy on refund. Never again☠️ I have been dealing with my banks Visa card for 90 days and they are still attempting to resolve dispute .I contacted hotel general manger who actually confirmed I was due a refund based on hotel...

CCI Hotel Reservations / charges to my credit card

Wi
Jul 30, 2019

On July 16 2019 I made reservations through you for Las Vegas. Checking in on July 16 checking out on July 18. I was quote $35.00 per night for each room. Had to give me 2 rooms as there were no rooms with 2 queen beds available. They asked me for my information, so the room was booked in...

Prinsengracht Hotel Amsterdam / hotel reservations

Pa
Jul 29, 2019

DON'T STAY AT Prinsengracht Hotel AMSTERDAM I made a reservation at Prinsengracht Hotel in Amsterdam for the middle of September. then my niece got a hold of my cell phone and accidently cancelled my reservation. I contacted Prinsengracht Hotel and told the manager what had happened and I...

Hotel Mystay Hamamatsucho, Tokyo / room checked-in not as reserved but paid higher and request refund

El
Jul 24, 2019

My booking no. : [protected] Reserved by : SHUM, Po Luen On 15 June 2019, through Hotel.com website, I reserved one superior queen non-smoking room in Hotel Mystay Hamamatsucho from 19 to 22 July for 3 nights due to I was expecting more spacious room this time, so I paid total sum of...

CCI Hotel Reservation / fraud

Sh
Jul 24, 2019

I booked with La Quinta Inn and this company charged me 2 times for 1 reservation. I called the hotel and they had 1 reservation and this company had 2 reservation hence the double charge. CCI Hotel Reservation blamed La Quinta Inn and said they will not give us reimbursement back and when...

Acropolis Hotel / hotel room

Ka
Jul 21, 2019

Acropolis HotelDate of stay July [protected] Dripping ceiling air conditioning moldy air conditioner mold on carpets, dirty bathroom, room had heavy cat urine smell as well as mold smell Beds were dirty and dusty. Balcony window was dirty drapes were dusty microwave was dirty Refrigerator didn't work no...

Hampton Inn & Suites Menomonie WI / the abusive treatment of employees

Cy
Jul 18, 2019

On July 16, 2019. I informed Mr Rodolosi that I was quitting my job due to conflict of interest between my daughter and myself. When dropping off my uniforms he was rude and mean to me. He banned me from the property told me I was dead to him and then proceeded to tell another employee...

Heritage Inn San Diego / quality of hotel

72
Jul 09, 2019

I booked a one day stay using Priceline, trusting they would never put me in harms way, but I was mistaken beyond comprehension. The hotel was in a super bad location and the hotel was horribly dirty and unkept. It smelled moldy, carpet dirty, tub old, dirty and with scratches, paint...

Century Hotel Kuching / poorly-maintained hotel facility and unsatisfactory customer service

Me
Jul 04, 2019

Century Hotel KuchingBooking ID: [protected] Date: 4 July 2019 I asked for a non-smoking room but landed in a room filled with smoke smell. Requested for a replacement, they moved my son and I to a supposedly better room. Unfortunately, it's just another room with less smoke smell. The whole place is run down and...

Fairmont Empress, Victoria / very poor management. lack of competence of staff with a medical emergency.

El
Jun 22, 2019

I was staying in your beautiful hotel in Victoria for 2 days ( 24 and 25 of May ). On the 25th the employee of hotel (who made the bed ) moved my luggage ( but he did not put it on luggage rack) and table too close to my bed . There was almost no space to walk. I woke up in the middle of...

CCI. Hotel Reservation / I made with them is not recognized by hotel.

Ro
Jun 20, 2019

On April 4, 2019, I made a hotel reservation at the HYATT REGENCY Reston, Va for July 1-5, 2019. I My Citi credit card was immediately charged $606.70 for the hotel and $12.99 for CCI's service charge. I called the hotel on June 26, 2019 and found they had no reservation under my name...

Pacific Inn / aka Fountana Hotel Group / injury

Ma
Jun 18, 2019

in July I went to a Medical Conference hosted by Vitality Medical Centres of U.S.A. head office Atlanta out of the Pacific Inn on King George Hwy . Surrey, B.C. and a subsidary of Fountana Hotel Group in Richmond B.C. In July the conference was hosted by Dr. Chris of Vitality Medical Centre and...

Julie McCann / no pool during most of stay

Ju
Jun 15, 2019

I recently stayed 1st june to 6th at mgm grand and also for a second room 3rd june to 6th before going to the mirage for the rest of holiday. Reason I specifically chose mgm grand first was for the pool facilities because it was my son's 21st and he couldn't drink or gamble for...

Suburban Extended Stay Hotel / card being charged without my permission

Am
Jun 12, 2019

My boyfriend reserved this room at this hotel we've been here a total of about 5 months. We initially were paying almost $400 a week. Of course that's allot of money so lately we've been paying for a couple days and paying by the night. They only fully clean the room on Mondays other than...

Ocean Palace Hotel in Jeju, South Korea / complaint

Tr
Jun 11, 2019

Ocean Palace Hotel in Jeju, South KoreaHotel posting deceiving photos on line. Hotel looks totally different than picture. On booking.com it looks sparkling clean. But it was dirty and dusty and the city view was awful as well. When we walked in to the room, it was a nightmare, feared to sleep on their mattress bed and to use...

Sheraton Tuscon / housekeeping

Ch
May 23, 2019

I stayed at the sheraton tucson room 422 for 3 nights may 20, 21 and 22 and although the hotel is lovely I have never ever been so disappointed in a sheraton until now. I had to call to get my room cleaned after the 2nd night. All they did was leave towels the first night and did...

La Quinta Airport Blvd by Houston Hobby Airport / front desk receptionist

Jr
May 22, 2019

La Quinta Airport Blvd by Houston Hobby AirportSo we fly into Houston Hobby on May 22, 2019 and call the La Quinta for a shuttle pickup. When we arrive at the lobby of the hotel after the pickup to check in, the lady working the front desk, tells us that the shuttle will take us wherever we want to go as long as we are at the lobby by...

Baltimore Plaza Inner Harbor / no working safe and only one set of towels for the two of us

So
May 22, 2019

The room safe did not have working batteries. We were told someone would come to fix it. After a 20 min wait we were told it was not fixable and we could leave even though our rooms were prepaid through hotels.com. My husband went and bought what was needed and fixed the safe. I recommend...

Doubletree Farmers Branch Texas / missing iphone

Ch
May 20, 2019

I checked out yesterday and realized I left my new iPhone xs max in my room and immediately returned within 10 minutes and was told by front desk clerk that she would have housekeeping check I asked to return to the room and she told me I would have to wait until housekeeping called back...

All Seasons Hotel / internet and fees

In
May 20, 2019

I am making a complaint about the internet and a another $10.00 fee that I am charged on a weekly basis on top of an internet fee I have to pay as well which the front desk cant explain why an additional fee is being charged on top of the weekly payment I pay on a weekly basis there wasn't...

Yoel Oshri / dirty room

Ze
May 19, 2019

Yoel OshriGot to the room and removed the blanket from the bed just to find that the bed sheets were dirty and were not changed by the room service. Called the office and the receptionist told me that the owner asked him to give me a refund and that I should check out. The time was 10:25 pm. I am...

Knights Inn / room of roaches refused to refund money

Bb
May 18, 2019

Knights InnGerman roaches the smaller ones as soon as I opened the door and big ones running everywhere. I was told they run in when the door is opened. The must not use a company to exterminate I'm attaching a pic of the roaches. They did nothing even when I took this large thing to them. I was told...

Duomo House Pisa / hotel/hostel/bnb

Rr
May 08, 2019

Changing decisions after done the reservation and didn't answer emails/phone/whats'up. Terrible and a complete waste! Avoid at all costs!! They are not honest. We have booked a room on our way from Milano to Pisa on 24/04/2019. The request about coming 30 min later then the recommended...

Hotel Alga Tucepi Croati / they not only changed my room but the hotel one day before arrival!

Se
May 06, 2019

Can you send me contact for complaining? Mu family snd I made reservstion in april in Hotel Alga Tucepi from 1.may to 3. May- three rooms. On 30. 4. They sended email that they didn't finish room reconstraction snd that we are transferred to hotel Afrodits Tucepi. When we came we...

Pornpilin Riverside Resort / service and facilities

Su
May 05, 2019

The refrigerator is out of order even when 5 hour past the water is still at the room temperature. When ask the hotel sent someone and he cannot fix. He said that I have to for he did not know when. The guy was in the front office also said he cannot do anything and I told him lies. The air...