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Hotels Complaints | Page 12

Best Western Empire Élysées Paris / racial slur by best western staff

Docpk on Jun 11, 2018

Dear bw group, Hello! I had booked my stay from may 20 to may 25, 2018 and paid in advance at hotel best western empire élysées, 3 rue de montenotte, pincode - 75017, paris, france (phone: 33-01-[protected]). I was very much aware of the online booking conditions of the hotel and that it wa...

Marriott Burbank Airport Hotel / quality of overall stay/ parking

alejandra Negrete on Jun 11, 2018

stay at hotel 6/9/2018-6/10/2018 Its extremely disappointing that I even have to do this because I've always enjoyed my stays with these hotels. The way I was approached from the moment I stepped in was just awful. The front desk was too busy with their personal conversation to even...

Monal Resorts Mount Abbot, Uttarakhand, India / service

Partha Sarathi Banerjee on Jun 11, 2018

Me and my family went to spend some days in the midst of nature. But all our expectations were shattered . The room was not at all clean, cobwebs were seen every where. There were scorpion's with Lots of insects in the room . Food was not good. We were overcharged, details about per person...

Quinta Avenida Hotel / bad service

Helen Graciela on Jun 10, 2018

Hello, I had reserved a room in this hotel from June 4 to June 11th. The first day of our stay there was a lot of things wrong with the room. There was a lot of humidity, the bed was hard and uncomfortable, the fan that is located in the room was shaking when its on and as soon as you turn...

La Quita Inn / Redding, CA / hotel management/charge fee

craiglg on Jun 10, 2018

I would like to file a formal complaint against the management staff at the because staff took funds from both my bank accounts without my authorization totaling over 500.00 dollars when me and my wife had reservations for two nights on 06/09/18 check out being 06/11/18 for an amount of...

The Ritz-Carlton / complaint about our ritz carlton booking, confirmation number [protected]

Dr Dietmar Muck on Jun 10, 2018

Dear Sir or Madam, I write to bring to your attention an unpleasant problem around my holiday booking at the Ritz-Carlton Residences in Waikiki Beach, HI. On 21 May 2018 (NZ ST) I made a booking (Confirmation Number [protected]) for a ‘One Bedroom Grand Ocean View Suite' for 10 nights (8 July to...

Aerotel Transit Hotel Singapore / reserved room in hotel was replaced by swimming pool and jacuzzi 3 hour access

Christine Smith on Jun 10, 2018

On the 22nd of May 2018 I booked a single room for my husband in the Aerotel Hotel which was advertised on Expedia. The room was pictured and was very small but I went through and made the choices related to it and the booking was completed and the email confirmation sent to my husband...

Hotel Breakers / room

Tomás Weremeychik on Jun 9, 2018

I stayed at hotel Breakers June 5th and 6th this week and I would like to complain. There was a giant bed bug in our one bed and it was very disgusting. We have it on video. We did get a new room but I would like a free room or something. That's just honesty disgusting. I almost threw up...

Riu Guanacaste Costa Rica / electrical and water leak in bathroom on wedding day

AlisonBergmann on Jun 8, 2018

I recently was married at the Riu Guanacaste in Costa Rica. On June 2nd to be exact. We had 30 friends and family stay at the resort for varying times (3 days- 2 weeks). After having told the wedding coordinator my father recently passed away from cancer I felt reassured that she would...

Extended Stay Bensalem PA / the smell, dirty carpets, non friendly I would not want to call this a hotel maybe housing for the less fortunate

Joan Brandon on Jun 8, 2018

I was given false information of your establishment. I was paying for a clean, pleasant getaway and what I received was the opposite. I am a transplant recipient and I can not stay in a place that will cause my body harm. The smell what you first walk in was unpleasant not to mention the...

Your Reservation Geniuses / your merge with wyndham — why make it so complicated / difficult???

CICI444 on Jun 8, 2018

I called to make a reservation using my points and cash and one of your genius reps on the phone said I had to merge my laquinta account and wyndham for 6, 000= points, I have 4, 759 points from wyndham and 2, 000 something for laq, how the heck do I do this??? I want to stay at a laquinta...

5592 Clairemont Mesa Blvd 92117 Motel 6 North / sonia

××××××× on Jun 7, 2018

I pray Sonia a housekeeper finds love in her heart towards customer's or at least works in a professional manner. Sonia tells me in Spanish my Son is FEO which means ugly in English & calls me a VIEJA which means old women in English. Im a regular hard working customer who is 30 years old...

RIU Palace Antilles, JE Irausquin Blvd 77 Palm Beach, Aruba, NA, Palm Beach, Aruba / theft of $500.00 and credit card from locked safe in room.

Sandra Johnson on Jun 6, 2018

My trip to the RIU resort was well planned with nine other women to celebrate our 70th birthday together. We made reservations for rooms and asked for two double beds for each room. We know that the resort doesn't guarantee us this request, but upon arrival, three of the five room...

Ameristar Casino in BlackHawk / customer service, in blackhawk, colorado

Runa Thordarson on Jun 3, 2018

Our family has been coming to Blackhawk, Colorado, for many years. We booked a reservation through for this hotel on the 16th of May. We were flying in to Denver, from Cozumel, Mexico, and wanted to spend the night there and gamble before coming home to Steamboat Springs, Colorado... and Hotel Residence Ponte Bianco / hotel booking was false advertising

James Richard on Jun 3, 2018 and Hotel Residence Ponte BiancoI booked a hotel room on at Hotel Residence Ponte Bianco and did not receive what was advertised or what I paid for. The room smells like someone spilled a bottle of cheap aftershave in here, it is literally impossible to breathe. That might be because of the cigarette burns on...

The Ritz-Carlton / no response from we care of marriott/ritz carlton hotel chain

Bernhard Steiner on Jun 3, 2018

We have booked a stay and golf package in Half Moon Bay, reservation number [protected], Bernhard Steiner, and have requested golf tee times to be arranged via the wecare link. I sent the request on May 21st, 2018 and was told a case number [protected] had been created. But have not heard back. On...

Marriott Marquis Marina San Diego / reservation web page

Roland Gassler on Jun 2, 2018

Marriott Marquis Marina San Diego reservation web site is very misleading. On the first page they provide a section to show the days you want to stay, the number of rooms and guests plus any discount to apply. Once that is filled in there's a box that indicates "view rates". Another page...

Studio 6 Anaheim / found a syring in toilet paper roll in bathroom

Rhonda hesla on May 31, 2018

Studio 6 AnaheimMy girls 12 & 14 and myself just checked in walking to the room I used to the restroom and why I went to grab some toilet paper I found a syringe inside of the toilet paper roll sticking out. I'm very upset that my children had to see this a syringe in the bathroom it's very sad sick as I...

Mola Hotel Galata / hotel manager threatened me to take my comments back

Riasat Ali on May 31, 2018

I stayed in Mola hotel Galata Istanbul turkey after my stay I commented about their robbery the manger is now posing to be the owner of the hotel and threatening me to take my remarks back other wise they will put me in prison. I can share the screen talk of the hotel manager. He told me...

The Commodore on the beach in Galveston, TX / hotel safety & cleanliness

jeannedavid on May 30, 2018

This hotel is very unclean. Floors & carpet are really gross. The bathroom was not clean. When we arrived there was hair on the floor and wall. The air conditioner was set on 50 degrees and still did not cool the room. The elevator is a complete hazard. It barely runs and creaks as it...