Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Hotels Complaints

Sort by: Date | Popularity

Sheraton / Starwood / Mis-information

Aaron Hunter on Feb 23, 2018
Sheraton / StarwoodMy wife and friends are going to the Cowtown Marithon in Fort Worth, TX today. The website showed that the shuttle was running from the Sheraton to the race. I called to make sure what time the shuttle was going to run and they said it was not. It was out of their 2 mile radius. I told...

InTown Suites / management

Shunteria on Feb 23, 2018
I am being harassed by management because I refuse to have room service. So she conduct a property check. She came in my room then accused me of having more people in my room. Then when I confront her about her actions and I wanted to speak with corporate about the issue at first she...

Motel 6 / downtown palm springs motel room 217 - bed bugs

tiedemann on Feb 22, 2018
Motel 6I recently had to book a room for a 2 night stay at your Motel 6 located in downtown Palm Springs (Feb 16th - 18th) due to no other availability in the area for my 2 night stay. I called to let them know I was going to be checking in late as I was going straight to my son's baseball game and...

Rogers / cell phone scam calls

confidential444444 on Feb 22, 2018
They have called a few times. Robocaller that does not answer to prompts. A local number (area code 613) shows as the caller but when I return the call the person denies having called me. It has happened 3 or 4 times and each time the call return number is different. I find it disturbing...

RIU Hotels & Resorts / riu panama - terrible service/representation of the brand

Christinabentley on Feb 21, 2018
Good afternoon, We recently returned from our first trip to Panama. Given we have stayed at Riu resorts in the past, we were confident that our stay would be exemplary, as with past experiences. Unfortunately, our experience was the exact opposite. Issues commenced from the moment we...

Days Inn / the room in cherokee

Clunceford on Feb 20, 2018
We arrived at 4am looking for a room, was told 250 t fees and taxes..asked if we stated 2 nite since it w as 4am could we get 1st nite cheaper, was told 110.then we had to change room then it would be 250 plus the 110..got into non smoking room obviously not..heater barley worked no hot...

Baymont Inn & Suites / general manager

VanessaMarie on Feb 20, 2018
I'm complaining about your general manager at the Baymont Inn and suites in Le Mars, Iowa. I'm an employee there and I would to complain about Jay Chardaraui because I got to do two tests for training on front desk, I didn't get the proper training and was put on front desk before I knew...

Priceline.com / error on priceline.com booked 2 expensive rooms and cannot cancel one

epage4@hotmail.com on Feb 20, 2018
My daughter, who is a student, booked a room in Brampton, Ontario. Next day charged for 2 rooms, only needed one. Expensive charges on my credit card, I learned 2 rooms were booked. I tried to cancel the next day, saying an error was made. One room only was needed. Could not cancel it. Fine...

Ameristar Casino Hotel, Vicksburg, MS / ameristar casino hotel, vicksburg, ms

Tay2018 on Feb 20, 2018
I stayed at the Ameristar hotel from Friday, February 16 to February 18, 2018. My bank card was attempted an additional fee of $250 immediately after I left. My bank contacted me of suspicious activity and as soon as I hung up the phone with my bank, the front desk worker at the time...

Booking.com / 50% - 175% charges hidden in the t&cs, 9 screens down from the main price given

DavidFle on Feb 20, 2018
Hello all, I recently tried to book a hotel room for the night, at Booking.com (see below link), around 11am on the 20/02/2018. https://www.booking.com/hotel/gb/guest-house-ellipse.en-gb.html Hidden in the fine print on this page is a £20 'service' charge, and an entrance charge of £0-£50...

Motel 6 / front desk

DinaRaph on Feb 20, 2018
Good day On February 19, 2018, I made a reservation with a credit card at motel 6 in Lakewood, CO for my boyfriend who is in town for job interviews. Upon arrival, he was denied access to the room at check in. The reasoning was because "his ID was expired." I believe he was racially profiled by...

Super 8 Worldwide / overnight stay at super 8, bismarck north dakota

dianafromidaho on Feb 19, 2018
The room my family stayed in was unacceptable (2/16/18). The first bad sign was the lamp didn't work. But it only got worse. My husband went into the bathroom to take a shower after a long day of travel. The t.p roll was used. The tissue box was almost empty (obviously used...gro...

Booking.com / cancellation of my booking 1910161360

Andrew Elburn on Feb 19, 2018
I made a booking in July for the Townhouse Hotel in Miami. I was unaware that my credit card had been the victim of attempted fraud and blocked for online activity. My booking was accepted and I looked forward to a stay at this lovely hotel where I had stayed before. A while late I was sent...

Motel 6 / front desk night! ady

Stephanie Perez on Feb 18, 2018
On Feb 17 2018 my husband my self and our son were evicted from Motel 6 in Winter Park Florida all because my husband asked the lady Dolores Princeton for some towels. Any time housekeeping comes by they never bring you back anything you ask for and you're left either with nothing or...

Days Inn / cleanliness

Willard DeRouen Jr on Feb 18, 2018
Days Innwhen we checked into the room their was a towel located on the floor that had not been picked up by the individuals who have to clean the room.  The toilet did not flush!  The curtains were not covering the window and were hanging down.  Also there was no towel rack on the wall.  And some...

Daphne Nichols / my kitchen table

DaphneNichols on Feb 18, 2018
I bought a new table less then a year ago, I called the manager is Dawson Creek BC, he didn't even ask my name he didn't give me the time of day he said " it's made in China good luck! My table bubbled from a dinner plate that wasn't hot! I spent over $7000 and I am very very disappointed!...

RIU Hotels & Resorts / riu hotel time square

Mayhew lisa on Feb 18, 2018
We checked in to your hotel on 15th feb 2018 we were told there was no breakfast no drinks and anything tobdo with food and drinks were unavailable. This continued for the time we were here till 18th feb 2018. When we came to check out we were charged for a service you didn't provide $40 for...

Motel 6 / dog theft by motel

Kbingo2010 on Feb 18, 2018
Motel 6While visiting sylmar california my dog was stolen. The motel staff were involved. They refused to let us view survellience tapes to possibly find our dog. They laughed in our face. They told us to get an attorney or the police to get a subpeona to see what happend to our dog. My life wa...

Malate Pensionne / hotel

Scuba traveller on Feb 18, 2018
Malate PensionneOur 7 liters mineral water that we bought 2 days prior was poisoned while we were out, me and my wife felt very ill and I vomited after drinking the bottled water. When we woke up in the morning in our last day, we felt very hangover and dizzy. When we got to the airport, I realize that...

Sunwing Travel Group / sunwing vacation package

Juany1921 on Feb 16, 2018
My spouse and I booked a Sunwing vacation package from February 7 to the 12th 2018 to Punta Cana in the Dominican. Our resort was Vista Sol Puta Cana. We arrived at the resport around 11 pm. After checking in and putting our belongings in our room we went to the snack bar to have something...
Contact Us

Reply to