Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Hotels Complaints

Sort by: Date | Popularity

Protea Hotel Rustenburg / Service and overall experience

K Briggs on Feb 25, 2017
Checked in Thursday 23rd, after booking a week prior via bookings.com Did not have our booked room available, had given it to other guests. Moved to another room, where reported tv not working. Next day moved to another room. Linen on bedding ripped/torn. Requested room to be serviced before...

Priceline.com / Hotels

nomorepriceline2 on Feb 24, 2017
Priceline.comI took an express deal for a 2.5 star hotel in Pigeon Forge. I was placed in a room that is about to be torn down. Keycards don't work, rooms are dated and worn. The stars on other websites are much lower! The fire alarms either beep or have to be disabled. The rooms all open directly to...

Red Roof Inn / Poor Service and lack of caring and loyalty toward me. TOTAL GREED!!!

1Burger1 on Feb 24, 2017
I have been a loyal patron to R. R. I. since 2008. I've spent thousands and have actually gone out of my way to stay there even when I did not have my dogs with me for the reason that they are loyal to me... UNTIL NOW! I sold my home in Arizona and drove across country to South Carolina...

Motel 6 / very bad place

nancyvigil on Feb 23, 2017
i stay on 02/16/2017 check in and check out on 02/192017 very bad services my door key didnt work i went to the office 5 times running like crazy back and fordward bc the keys were not activate then finally i got in it was a lot noise the staff in the daytime were just crazy screaming in...

Priceline.com / reservation 139-489-822-71

mmccrery on Feb 23, 2017
Re: reservation # 139-489-822-71 Date: 2/223/2017 I trusted Priceline to fulfill their contractual obligation to provide me with a 2.5 star or above hotel when booking a non-refundable reservation. However, after being notified of what hotel was chosen for me, I researched the reviews and...

Hotels.com / Room was not available upon arrival

Donnardr on Feb 23, 2017
I booked a king room at the Asbury Hotel in Asbury Park, NJ for the night of 2/18/17. Shortly before arriving, I was informed that the room was not available and all they had available was a room with 2 double beds. The hotel blamed it on hotels.com. Since it was too late to try and find...

Sunwing, Hotel Colonial, Cayo Coco, Cuba / Personal injury - info package sent to sunwing and received feb 1, 2017

fsilveira on Feb 22, 2017
Package was send to Sunwing and received by Sunwing on Feb. 1, 2017 signed by Sam K. (copies of such from Post Office availabe). Package included letter, USB with photos and videos of grave injury caused to my father due to Hotel Colonial's neglience. Requested Sunwing to file formal...

AlphaRooms / Bad business

Esius on Feb 22, 2017
I booked a hotel stay through AlphaRooms. Unfortunately I had to cancel my entire trip because I had a very difficult situation in my family. I cancelled my flight with no problem (my flight was booked via airline) and after that I contacted AlphaRooms, explained the situation and asked...

Motel 6 / Guest certificate

keisha massey on Feb 21, 2017
made a complaint last year and received a guest certificate for 1 free night even though I stayed 2 nights, so I took my guest certificate with me over the weekend to try to book a room 1st place motel 6 in Bossier City Louisiana, they refused to accept my guest certificate, so I drove to...

Mark Richards of Executive Plaza NYC / Mark Richards of executive plaza nyc

user1639681 on Feb 21, 2017
Please avoid staying at the Executive Plaza at 150 West 51st Street, New York NY 10019 or you might run into the arch-rapist and child sex predator Mark Richards who apparently is the building manager. This meth-addicted ####-wit will literally meet and greet you at the door and sexually...

Hotwire.com / Hotel room

issar on Feb 19, 2017
Hotwire is a scam they sold me a five star rated room but in reality it could be considered bearly a three star rated. I did file a complaint in their site and tried calling several times with no solution whatsoever, i did send along images of the horrible conditions but never got an...

Days Inn / Bad customer service/filthy room

Pam Trudnak Dixon on Feb 18, 2017
On January 20, 2017 my husband and I reserved a room in the Days Inn, on Broward Blvd, Fort Lauderdale, Florida for the day before our cruise. This reservation was made 5 months ahead of time. We had high hopes for this vacation and had no clue that it would start out in a disgusting room...

Wyndham Visa Rewards Program / Hotels never available when using rewards

Haytom on Feb 18, 2017
Several attempts to use rewards for hotel rooms has been unsuccessful. It's a scam earn points you can never use, plenty of rooms if your paying cash. Inn is full when using points/rewards. If your looking for a rewards program don't look here. On line attempt to use points locks you out...

Riu Hotels & Resorts / Hotel staff and management

Brittney Hoyt on Feb 18, 2017
Riu Hotels & ResortsRiu Bachata Management, My name is Brittney Hoyt and I am an extremely dissatisfied customer writing to you. My boyfriend Percy (Jonathan) Jones and I are Canadians from Winnipeg Manitoba. To escape the cold weather in Winnipeg we decided to book a trip to Puerto Plata, Dominican Republic...

Wyndham / Very unprofessional when comes to customer service. Quite rude and embarrassing toward guest.

christie sweat on Feb 18, 2017
The manager is very rude. My friend had came out and ate breakfast. She thought it was free because like the other Wyndam hotels it was free breakfast. He told me when I came back inside from smoking that she owed 5.00 for breakfast. Watched my every move until I gave him 10.00 fir ny...

Hotwire / Howard johnson hotel in atlanta

Atulka on Feb 17, 2017
HotwireDisgusting place!! I'm on my honeymoon, we have a flight from Atlanta airport, so that's the reason why I picked that hotel. First time, I used Hotwire.com and I will never do it again . First of all it's horrible place, dirty and smells really bad.i called Hotwire and basically they said...

Marriott International / Marriott rewards

Carmel Sanders on Feb 16, 2017
I booked a stay at the SAN Juan, PR hotel a couple o months ago. I had 50, 000 points and purchased another 50, 000. I only needed 120, 000 for this stay. When I booked, the rooms were $300.00 per night and today when I called to pay for the third night, they wanted $477.00 for the 3rd...

Hotwire / Trip insurance

patricia palmer on Feb 15, 2017
I booked a hotel room on 2/14 for a hotel stay 2/21 and 2/22. I found out today that even though I purchased trip insurance, I cannot cancel and get a refund for very specific reasons, and the Hotwire website DOES NOT list exactly those specific reasons. So I spent $10.39 for nothing. Customer...

Allegiant Travel Company / Allegiant Air / Customer service

june2285 on Feb 15, 2017
I had reserved my reservation through online. There was an error made where the flight got booked for February instead of March. I missed the booked flight. I contacted customer service via phone and had someone who helped me rebook my flight and let me credit my money, although they could...

Marcia Redmond / Rooms

Marcia Redmond on Feb 15, 2017
Checked in was given a room when to room and the 2 queen beds were not made went back to office they apologise and gave us another room went to room and took stuff into room then found someones clothes on stand several items went back to office and got another room that was OK but during...
Contact Us


Bailout Or Bust?
Bailout Or Bust?
more videos More Videos

Reply to