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Hotels Complaints

Super 8 Worldwide / unauthorized charges on my card

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Happy holidays on Dec 10, 2018

Homeless with an infant I checked into the super 8, I have only a part time job. I booked the room for 2 nights on line. When I arrived the fee was 20 dollars more a night then quoted on line. But I had no other choice. From November 20- December 9, I have paid well over 1, 200.00$. Had to...

Motel 6 / Theft

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ej robinson on Dec 10, 2018

During my one (supposed to be 2) month stay at the motel 6 in marble falls tx., i discovered the manager had been pocketing some of my cash payments (not the staff)! this lady caused disturbances for me toward the end of my stay, due in part to my investigating the shortages and debating...

Americas Best Value Inn & Suites / will not return my $ 50.00deposit

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Shaina006 on Dec 10, 2018

I am currently recieving homeless assistance through lake county i stayed here at americas best value in clearlake ca, my 3 year old spilled her juice on the sheet and the floor towels were dirty and for that i am bieng told i will not recieve my 50 $ deposit back.that 50 $ deposit has to...

Homeaway / sp1726.6 aco 3950 oakville avenue, kissimmee, fl

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Gonosen2 on Dec 10, 2018

HomeawayI booked this property back in September. Today, 17 days before we are supposed to arrive I get an alert that the owner canceled my booking. We have flights booked and this was a celebration for my sons 30th birthday. My mom passed away in April and we booked this vavation because it i...

Agoda Company / hotel tang dynasty kota kinabalu

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Reashnaa Logan on Dec 9, 2018

We booked our stay on the hotel mentioned above from the 7th till the 10th of December. The water heater never worked and the lady at the housekeeping told us in the morning of the 8th that she will get the maintenance team to get it done. The maintenance team never came until that night...

Outrigger Hotels and Resorts Maui Eldorado / I did not get the accommodation I requested and other furniture appliance issues

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Gaile Lacy on Dec 9, 2018

Outrigger Hotels and Resorts Maui EldoradoArrived Nov 7/18 11:55 pm to Nov 21/18 to Kaanapali Maui Eldorado, Lahaina, HI Condo D-106 Folio No. 39281, Conf. No. 99268 I requested a wheelchair accessible condo. with 2 beds. When first deciding on date for vacation we chose Nov 5 to arrive. My travel agent was told if we went Nov 7 we...

Woodsprings Suites / roach infested room

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SandTal on Dec 7, 2018

Woodsprings SuitesI'd been staying at the Woodspring Suites in Tyler, TX for about 3 1/2 months. My last visit, the end of November, I was put in a roach infested room. I was told no other rooms were available and it was too late to go anywhere else, I had driven 5 hours, and the room was paid for. I wa...

Booking.com / charged double

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Andrew Ssssssssss on Dec 7, 2018

Booking.com arranged for me to stay at Hotel Dandy in Faro Portugal and pay on arrival 40 Euro for two nights when i checked my bank statement they had also taken 60 Euro for the booking two days even before i arrived at the moment they are giving me a run around with every excuse not to...

Agoda Company / no refund for closed hotel

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Fasri Syafi on Dec 7, 2018

I booked and paid for 2 rooms at Jaidee Bamboo Huts, Chiang Mail and Agoda confirmed my booking (ID [protected]). On arrival (20 September 2018), I found the hotel closed for renovation and no one was around, thus my friend and me were left stranded. Agoda was informed on the same day via...

Hilton Grand Vacations / fee

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Andy Martin on Dec 6, 2018

I made a reservation at a Hilton Hotel and was transferred unwittingly to an operator at Hilton Grand Vacations. Before I knew it I had been conned into paying $349 down (50%) on a HGV trip to Hawaii. A few weeks later I discovered I could not go but they refused to pay my money back. Here...

AchieveCard / my return

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Sherwood Thompson on Dec 6, 2018

I got a hotel room in Maggie valley nc. Ramada in by Wyndham, 203.57 is not back on my card yet and i need to pay a bill and it has been a couple of days since November 30th 2018 and i have other bills to pay and i would like to know when its gonna be back on my card i have people thhat...

hotelquickly.com / booking id [protected]

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Santosh Baheti on Dec 6, 2018

hotelquickly.comI have booked 2 rooms at hotel grand bella, pattaya for 3 days (16th to 19th november 2018) with hotelquickly.com bearing booking id [protected] on 07/09/2018 and paid for the same inr 15836/- through credit card. When I reached hotel for check-in on 16th november, I was shocked with that my...

Red Roof Inns / motel stay

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Tamaramaser on Dec 6, 2018

First off I have been trying repeatedly for a week now, to get any one to address this issue and I have been ignored. I am so disappointed in this place. My family and I stayed at the hotel room 132 on 11/24/2018 and to make a long story short, because I have written many times already and...

Getaroom / warning: excessive booking fees

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AngryAnne on Dec 5, 2018

This company charges exorbitant service fees. Do not use this company they are rip-off artists! They can charge whatever fees they choose to charge and cover their ass in the small print. What are Tax Recovery Charges & Service Fees? This charge includes the estimated amount we pay the hotel...

Booking.com / request for refund

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adina1010 on Dec 5, 2018

on the 03/12/18, I booked a apartment "Linton Apartments" it said non-refundable so I made sure to read thoroughly everything to make sure I was 100% sure with booking it. I read everything NOWHERE did I see it written how a "£300-500 CASH" deposit was expected for the night that I would be...

Four Points Hotels by Sheraton / poor response to bed bugs

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scardin on Dec 5, 2018

Four Points Hotels by SheratonI stayed at the the Four Points By Sheraton on 01/01/2018 - 01/02-2018, room 307. I had a sleepless night of constant bed bug bites. My two children also stayed in the room with me. When it got overbearing, I sought to put toothpaste on the bites to soothe the pain and laid towles on the...

Econo Lodge and ReservationCounter.com / hotel reservation refund

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Donna Perez on Dec 6, 2018

We made an reservation through reservation counter for 13 nights at econo lodge at 5665 cypress gardens blvd winter haven FL 33884 for the dates November 25th 2018 through December 8th 2018 upon arrival the desk clerk informed us that we could not stay at the rate we prepaid for and said...

Booking.com / Hotel room did not match their website no fresh flowers

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Denise Walker on Dec 5, 2018

The condition of the room did not look anything like the pics that were on the website. Old furniture, unfinished patching and painting inside the bathroom. Outside patio furniture was weathered. No flowers at all at the dining table, living room table, outside patio, inside the bedroom...

Booking.com / condition of room

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Denise Walker on Dec 4, 2018

The condition of the room did not look anything like the pics that were on the website. Old furniture, unfinished patching and painting inside the bathroom. Outside patio furniture was weathered. No flowers at all at the dining table, living room table, outside patio, inside the bedroom...

Agoda Company / hotel booking

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Joanie Pritchard on Dec 4, 2018

Agoda CompanyExcessive amount taken from our bank account for booking with South Arts District 236 Dallas Texas. Booking ID [protected] last 4 numbers of card ending 9731. Have been in touch via email with customer service and supplied information requested however still no resolution. Very annoyed! We...