Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Hotels Complaints

Sort by: Date | Popularity

Booking.com / Cancellation of Booking

Ga
Garima_Sinha on Apr 29, 2017
I booked 'Mystic Valley Resort' located in Igatpuri for 3 rooms through booking.com website on April 12, 2017 for April 29 to May 1. I get a confirmation mail with booking confirmation mail with id:1862258332 and PIN code: 1131. On Apr 29, 2017 I land at the property travelling from...

Hotwire / Hotel they booked for me

Ch
Christy meek on Apr 29, 2017
I booked a Hotel through their site knowing that the reservation would be nonrefundable I also assumed that I would get what I paid for . Upon completing the confirmation they notified me of the hotel they selected for me I went to other third-party sites like trip advisor to look at...

Motel 6 / Service/cleanliness/ price

Cg
Cghart on Apr 29, 2017
Went to Motel 6 had sign up for certain price but refused to give me the price shown I asked why said because I said I had aarp and aaa refused to accept. I had retail app coupon refused. Had to pay in cash. Room was nasty dirty and people hanging out around building no working telephone. Worst hotel ever!! Will never stay in one of your hotels again

Holiday Innoakbrook,chicago / rude staff, flood in room ,GM A.Wallace did nothing to solve problems.

Ce
cedric brown on Apr 28, 2017
booked a room for 4/26/17-5/10/17, hotel staff very unhelpful every question i asked. on the 27th there was a flood in bathroom sink (nothing to do with me, I was out of the room all day, )the water was turned off, and I stayed in the room overnight. The next morning management had a...

Priceline.com / They made a mistake

Ki
Kitsky on Apr 28, 2017
I was disappointed with my experience with Priceline. They made a mistake in my reservation and I had issues with the hotel. I tried to get at least a partial refund, but these guys refused and said that was impossible. Because of their mistake I had so much trouble and they refused to take...

Givon / Booked 22nd april, and cancelled after minutes, why charged?

No
noemi givon on Apr 28, 2017
Your booking has been successfully cancelled for € 85 Dear...Givon, We can confirm that your reservation at Lagoon and Sea View has been cancelled. You don’t need to take further action, but if you have any queries for the property, their contact details are: +393492168717. Lagoon and Sea...

Booking.com / hotel reservation for august 20, 2017 @ #1204782921

De
debra townsend on Apr 27, 2017
Dear booking.com I have received cancellation from booking.com, but not from the hotel. I am a very current member of aarp and I don't like where this type of booking is going. I have every intention of getting my money back!. The web site is miss-leading and I photo shot all of the instructions. I...

Reservations.com / unauthorized credit card charges

Ji
jimmid on Apr 27, 2017
I thought I was booking directly with the motel. After entering information and before hitting submit I noticed the 14.99 booking fee so I backed out of the page. Never hitting submit. I never received a confirmation either. Seconds later I get an alert from my credit card co. that 180.53...

Choice Hotels / choice privilege card

Pe
Penny Bartlett on Apr 27, 2017
My husband and I stayed at Rochester, MN hotel for 30 days. I was advised by hotel management that I would get 1 night free for every 2 nights I paid. Well they lied. I got 2, 290 points, It takes 8, 000 to 20, 000 points to stay 1 night. I have complained 4 times, but all I got was 2, 290...

Choice Hotels - Econo Lodge / denied room w/reservation in hand and booking agent online

Mp
MPatrice on Apr 27, 2017
I was denied my room even though I had my email confirmation from Priceline. Original date was for 04-20-17 amended for 04-21-17 for arrival dates. Prior to me coming i called hotel to see if i could change the date because of me driving alone after the event i was attending. I wa...

PetSmart / petsmart pet hotel

Bp
Bpalmer78 on Apr 26, 2017
PetSmartRecently I took my dog to PetSmart pethotel while I was out of town for roughly 5 days from April 13, 2017 to April 17, 2017. I received a call from the pet hotel manager asking me if my dog had larger testicles than usual? I advised that I have never noticed anything unusual. The pethotel...

Grand Memories Varadero, Cuba / Hotel holiday

Me
mesto55 on Apr 26, 2017
First off I must say that I am impressed with your staff on your airlines. The plane ride was great in both directions. Now here comes the complaint Our party of 3 went to this resort from April 18 to the 25th inclusive. Upon arrival at check in the staff was inadequate to handle the large...

Hotels.com / Wrong booking and hotels.com wont correct it. Its their mistake

Ke
Ken Delano on Apr 26, 2017
As a business traveler, I use Hotels.com frequently. I had trip scheduled for May 1-3, 2017 in Pa. When i tried to book a trip for one night for a family member who came to town on May 15, Hotels.com screwed up and booked it for the week im already booked for. Hotels.com and the Hotel...

Hotels.com / Reservation to a closed hotel!

Oz
Ozlem_yvz on Apr 26, 2017
I had made a reservation on hotels.com ( Reservation number : 135840872911 ) to Nirvana Lagoon Villas and Suites Hotel. Me and my boyfriend arranged flight tickets and travelled from Istanbul to Antalya or this vacation. When we arrived at hotel, security of hotel told us that hotel is not...

La Quinta Inns & Suites / Room stay

Fa
Faith S on Apr 25, 2017
I called the location I was traveling to on 04/21/17 Friday at 8 a.m. to verify that, twelfth and other parties would be near each other and was told we were all set. Upon arrival to the hotel I was checked in and sent to a dirty room, then moved down stairs to a different room where I wa...

Wyndham Hotel Super 8 Motel / Super 8 hotel in las cruces nm on la posada lane.

Cy
Cynthia421 on Apr 25, 2017
Friday night 4/21/1977, my sister and her husband invited me and my fiance to have dinner and drinks for my 40th birthday. We went with my sister amanda gonzales, who had made a reservation online, so she could check in. At that time, (knowing that we were going to have drinks) we decide...

Sunwing Travel Group / food poisoning incident at the iberostal paraiso del mar all-inclusive in playa del carmen mexico

Ka
Kathryn Oppio on Apr 25, 2017
My husband and I arrived at the Iberostar on February 20th, 2017. This was not my first choice all-inclusive, but because we wanted to visit our two best friends and travelling buddies, we booked through the same travel agency (Valente Travel Windsor) as they did to be with them on their...

Booking.com / I was booking for 5 nights for a triple deluxe room including breakfast in hotel

Mo
Moshe Vidal on Apr 25, 2017
Urgent urgent urgent I was booking in hotel leonardo royal berlin alexsandrplaz a triple delux room including bteakfast for 5 nights 25.4.17 - 30.4.17. The guests in this room are : me, my wife and my 12 years grandauther. I was surpised to realize that the shawer and the bathroom of the room...

Sunwing Travel Group / royalton riviera maya

Mi
Mike z33 on Apr 25, 2017
I recently stayed at the Royalton Riviera Maya I purchased luxury Suite Ocean View Terrace jacuzzi Diamond Club let me start by saying the resort itself is a beautiful property what's your customer service and Butler Service was one of the worst I've ever had I've traveled all over the...

Booking.com / online booking mismanagement

Th
thomas sarosy on Apr 25, 2017
Thomas sarosy #1637.775.221 pin code:6822 Complaint: doubletree suites by hilton philadelphia west My booking for april 22 one night at double tree hilton west philadelphia was mishandled. on line I signed/clicked for a 2 room suite w/ 2 beds and a sofa bed for max capacity 5 people non...
Contact Us

Videos

Door-to-Door Sales Scams
Door-to-Door Sales Scams
more videos More Videos
bdomains.com
     

Reply to

Send