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Hotels Complaints

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Wood spings suites / Customer service

shakeita mccoy on Apr 25, 2018

My family and I checked in Easter weekend at the chamblee Tucker loaction in Atlanta Georgia. Kimberly at the front desk was very helpful. On Saturday morning, my husband was shaving, I heard a loud noise and saw that he was on the bathroom floor. As he was shaving the pipe attached to the...

Agoda Company / Booked a room that wasnt even available , unethical unproffesional behaviour rude staff.

Accountkillerrrrrrrr on Apr 25, 2018

ID:211298047 On the 31st March - 2nd April 2018 I booked 2 bedrooms at the HILTON HYDE PARK, which cost me £417.02p. When I arrived to the hotel after travelling 5 hours we went to check in then to be told they don't have our booking details, no rooms, and no reserved rooms under my name...

Woodsprings Suites / services not received and theft of property.

Mindy riley on Apr 24, 2018

I was a guest in your location of 8808 W. Black Canyon HWY. I had been there for over 2 months at this point was never late paying for my room and caused no sort of problem there. We had a party for a friends birthday just about 4 people. The next morning they did room inspections and told... / cancellation

Angry AF Mom on Apr 24, 2018

My son, who is in the Air Force, left today, 4/24/18, to go to his first duty station. He was told he would need to get a hotel room, as his flight to Germany wasnt leaving until late 4/25/18. He booked the room through around noon on 4/24. He checked into the Military desk at...

Sunwing Travel Group / not given room type we paid for

Ryan Kurnell on Apr 24, 2018

I booked last october for an ocean view junior suite room and was given a non suite regular room facing bushes. We did pay a lot more for this room type. Also sunwing did not mention anywhere that locals use the resort Saturday and Sunday. There must have been over 100 young locals using...

RIU Hotels & Resorts / hotel, service, and stay

Dana923 on Apr 24, 2018

Afternoon, My husband and I stayed at RIU Montego Bay April 12-19 and although this has been our number one option for our anniversary every year I am sad to say we will not be returning next year or probably ever. We went to check in and waited some time and finally got up there and to...

Dubai Rodha Beach Resort / rodha beach resort dubai

Ali solaimani on Apr 24, 2018

Booking number. 212341771 Our guests were waiting for 06 hrs to get their room in Dubai 05 star beach resort which called Rodha beach resort. They have reached the hotel by 09.30 am.. the receptionist asked for extra money if they want to have the room earlier... despite availability of the...

Motel 6 / I needed my sheets changed because of a urine accident by my husband.

Heather Kelch on Apr 24, 2018

I bagged the soiled sheets and took them to the front desk. My husband has a medical condition and some urine leaked from his bag onto the bed sheets. Not to embarass him, I told the front desk worker that I spilled something on the sheets. I requested another set of sheets, preferablu...

Agoda Company / ycs hotel support

Nuwaan Kirinde on Apr 24, 2018

Dear sir/madam We are in web development, web site creating and property management company, we have registered and handling more than 120 (hundred and twenty hotels) in, agoda sri lanka team is given good support to handling property, problem salve and property activation before 2017...

Agoda Company / revise receipt for booking number 265084141

Varinporn on Apr 24, 2018

Since I cancelled booking before check in date 1 week and the hotel find for cancellation only 1 night. I'd like to get the new reciept from Agoda but unforyunately Agoda can't issue it because of agency from China haven't got reply e-mail from hotel. The problem is this issue and the...

Days Inn Toronto East Lakeview / dirty hotel

micowilson on Apr 23, 2018

Days Inn Toronto East LakeviewI checked in to the Days Inn Toronto East Lakeview late at night on April 17/18 after a four hour drive. The staff at the desk checked me in quickly and I was given my room key. The hotel had a stale cigarette smell and the carpet in the elevator was stained. Upon entering my room I...

Red Roof Inns / reception experience

Edward DeYoung on Apr 23, 2018

We arrived around 6-pm. The receptionist seemed very flustered. She was rude to person before me. Said "Power was out in his room, so, either accept the room or go somewhere else!". She then checked us in, and provided a key-card for room 108. When I opened the door of the room, I wa...

RIU Hotels & Resorts / expedia reimbursement refusal representing riu palace

CE Walker on Apr 23, 2018

RIU Hotels & ResortsRUI I am writing to your for assistance in my reimbursement matter with Expedia. Case No. E-19905116. They told me that (you) RUI refuse to pay. This is Wrong. Please Help Me. We need our money back. Please read my April 23, 2018 response letter below to Expedia. I am trying unsuccessfully to...

Travelocity / contact

Mark A Swift on Apr 23, 2018

My name is Mark A Swift and I stayed American Best Inn, 12001 N I35 service Rd. On the April 6, 2018, the motel charged me for $54.43 That night and I checked out on the 7th, 10.00am and here's where the problem begins travelocity charged me for the 7th and the 8th $64.21, which I wa...

Hotwire / itinerary number 7344090582386; confirmation # 3975198

Teresa Newcomb Bleakley on Apr 23, 2018

I made a reservation for 2 nights stay at The Pear Tree Persione in Cambridge for April 18-20, 2018. I believe this was an advertised Hot Rate and my receipt showed the reservation confirmed. My family and I showed up at The Pear Tree Persione on April 18, 2018. We were early for typical...

3 Royal Waterfront Suites 3 Royal Avenue, RI 02889 Warwick, USA / hotel / b&b

Frank Mc Carthy on Apr 23, 2018

Royal waterfront Suites.Warwick.RI Accepted my booking for 1 night 12th April 18 Got a taxi to premises, looked unattended, knocked on door several times this was a b out 5 pm rang contact phone number, answering machine only, left message to call me back, no contact from premises ever Left...

Hilton Garden Inn / clothing

Cameron Newell on Apr 22, 2018

Me and my wife stayed at Hilton Garden Inn in Sugar Land! Wonderful stay everyone was great! The issue is we got all the way home and realized we left all our hanging clothes in our room. We called to have them sent to us and they had vanished from the closet they were in. The room wa...

Best Western International / hotel room

Mike D Rogers on Apr 22, 2018

My family stayed in this hotel on April 13, 2018 in room 130. The room smelled terrible, and we found many hairs on the bed sheets, and hairs on the bathroom floor. Also, the bathroom door would not close. When we asked for another room we were told there weren't any available. Then I had...

Super 8 Worldwide / cleanliness, maintenance

Casebozz on Apr 22, 2018

Super 8 WorldwideConfirmation # 482-500724 Arrival 4/17/2018 one night Room stayed in. 319 Chattanooga, TN 20 Birmingham road This place is disgusting. From the halls, walls, vents, rooms. Omg! It needs serious attention Holes in doors carpets filthy, gaps in wall to outside by air conditioner. Bugs stuck to... / hotel reservation 1720733103

Rachel Bruerton on Apr 22, 2018

booking.comRachel Bruerton 16 Alameda Gardens Tettenhall Wolverhampton WV6 9EX Mob 07885 409 478 23 April 2018 Private and Confidential Dear Madam / Sir My refund for booking 1720733103 Further to my call with you on Sunday 22 April, I am still dissatisfied...


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