The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In
Sort by: Date | Popularity

Hotels Complaints

Agoda Company / no rooms were provided against confirmed hotel booking even though payment was made through online.

Aj
Ajay Chattopadhyay on Oct 22, 2018

My booking at Lake View Resort was refused by Management of Lake View Resort stating no rooms are available. Our booking confirmation ID: [protected]. Period for booking: 19th Oct. to 20th Oct, 2018 Amount paid Rs. 3, 110.91. Sir, My booking at Lake View Resort was refused by Management of...

Agoda Company / confirmed booking cancelled by hotel authority even though payment was made online at the time of booking.

Aj
Ajay Chattopadhyay on Oct 22, 2018

My booking at Lake View Resort was refused by Management of Lake View Resort stating no rooms are available. Our booking confirmation ID: [protected]. Period for booking: 19th Oct. to 20th Oct, 2018 Amount paid Rs. 3, 110.91. My booking at Lake View Resort was refused by Management of Lake...

Motel 6 Ogden Riverdale Utah / no hot water

An
Anthony Diaz2424 on Oct 21, 2018

I have been here in this hotel for over a month on business. For over a week there has been no hot water. There is something wrong with the boiler a gentleman said at the front desk. (He said he was the manager) I should not have to pay full price if there is no basic hot water! The...

Embassy Suites / promotion not being honoured-50 dollars casino voucher

Vd
Vdgrate on Oct 21, 2018

Embassy SuitesThe resident manager named Nauman (he didn't want to give his last name) did not want to grant us the 50 dollars the online promo we signed up for when we book our stay for the 21st and 22nd of October. The promo specifically stated that I would get an extra $25 if I book on those days. I...

Embassy Suites / reservation made for high school reunion

Vg
V. Gregory on Oct 21, 2018

On September 22, 2018, I made a reservation to stay at your hotel for my 40 year high school reunion for Mater Dei High School. I live about 30 minutes away but since I had a friend traveling from the UK, I thought it would nice to be at the same hotel where she and her husband would be...

Days Inn Springfield, Del Co, PA / the room

Ha
happysinger5041 on Oct 21, 2018

I stayed at the Days Inn Springfield on Baltimore Pike, Springfield, PA, for 2 nights Thursday, October 18 and Friday, October 19th to attend a high school reunion. It was dreadful !! The air filters were clogged with grime. It was enough to make me SICK!! I took them out, went to the...

Days Inn, Schultz Road, Erie PA / hotel room disgusting

Lo
Lola Daly on Oct 21, 2018

Days Inn, Schultz Road, Erie PAOn Friday, October 19, 2018 we stayed overnight at the Days Inn on Schultz Road, Erie, PA. Our room was definitely not clean at all. There were cob webs in several different places. The bath mat when lifted up was moldy, we could not even shower because of this. When we looked behind the...

Motel 6 / horrible customer service absolutely

Jo
John Raffaele on Oct 21, 2018

My family and I are going through a difficult time and we've been homeless for a few months. I wish you guys had a type of reward program because we've spent literally thousands on our local motel 6 in brooklawn nj and also hundreds just recommending you to people we meet during thi...

Motel 6 / service & room conditions

Hi
Hidalgo18324 on Oct 21, 2018

We arrived at the motel on October 19th 2018 at 1717 hours. Conf No: 1221ACN535 & Conf No: 5 & Conf No: 121ACN533 & there were 3 other rooms that our family and friends stood in. We all have the same complaint the room smell of marijuana smoke, the bathrooms were not in clean condition...

Booking.com / trying to correct a date error

He
Herbert Meier on Oct 21, 2018

Trying to correct an error: - I wanted to make a booking for the same night on [protected] in Buffalo. - Inexplicably and erroneously the app made the booking for [protected]. - I noticed the error immediately and contacted the hotel's call center by phone. - I hoped to simply be allowed to stay...

Booking.com / charge for hotel I did not stay at

Sa
Sarah de Mas on Oct 21, 2018

I have been charged £22.98 for a hotel when I have never heard of that hotel and doubt if it even exists. I was in Portugal at the time, not Amsterdam! Details of the charge below: Debit card ending: 4233 Transaction date: 10OCT18 Organisation: HOTEL ON - Other info: BOOKING.COM...

Garden Grove / racial discrimination

Sc
Scottydoggy on Oct 21, 2018

Im the only white guy working in public areas at garden grove great wolf lodge and every day when it is very busy they always put me by myself and have no help while all the Latinos work together easily while i bust my ass doing work for 2 people instead of 1 they always tell me that the...

Baymont Inn & Suites / just about everything.

Al
Alanna Moore on Oct 20, 2018

First of all, Baymont corp should be ashamed of themselves for allowing sachimanagement to run this hotel into the ground. I'll sum it up. Analog TV, although it says Direct TV with very little channels; A/C my husband had to take cover off to adjust temp because of broken control knob...

National Coach Holidays / hotel & break

Br
Bryan Stubbs on Oct 20, 2018

My Wife & I, booked a 3 day break to Liverpool to see the Terracotta army, Only to be dropped off in Berry for 3 hrs & then taken to a hotel in Manchester 35 miles away The Brittania Country House Manchester . When given the room only to find it was very small but also unclean, wrapper ...

La Quinta Inns & Suites / continental breakfast

Ma
Mary gregg on Oct 20, 2018

Aug.31 st. Stayed in columbus ms. For my sisters memorial service. Everything was great.room, customer service.on sat.morning .there was very little food.hot food was cold.there was a lot people there. Oct.18th. We stayed in tuscaloosa al.at the new la qunita inn.for wedding anniversary and...

Motel 6 / refund, cancellation

La
lasherman89 on Oct 20, 2018

yes I had a room reserved last night in greenwood village, co and my train was delayed due to bad weather, since I was in the mountains I had no service to call and let the front desk know my situation. as soon as I got in town this morning I went by the hotel to see if I could just get an...

Hostelworld Complaint / nomad cardiff hostel

St
StephB617 on Oct 20, 2018

I have had an appalling experience with this hostel. After staying 2 nights with a lumpy mattress with a dip in the middle I now have a sore back. I made the hostel aware of this at the time of my stay but they did nothing to action it. After 2 weeks of chasing up my complaint they are now...

Fairfield Inn and Suites / service

Na
Nancy C. Stewart on Oct 20, 2018

Last week I submitted a formal complaint regarding the air conditioning being broken in our room at the Fairfield Inn, 475 E. Margaret Dr., Terre Haute, IN 47802. At this time I wish to say that the manager and assist manager are working to resolve this issue in a positive way. If we should...

Motel 6 / hospitality

Ka
KaliB on Oct 19, 2018

I stayed at the Motel 6 at 616 33rd Ave SW Cedar Rapids IA. I was in town to visit some family and just needed somewhere to lay my head for a couple nights. The morning after my first night I was awaken out my sleep my the head lady in charge (I'm assuming). She was telling me I need to...

Lee Garden Inn / lack of beds

Ma
MAHMOOD Hassan on Oct 18, 2018

Lee Garden InnI booked a room in Lee garden inn for myself my wife and 16 year old daughter when we reached the hotel we got room 1103 which had 1 bed in it for 3 of us I went down to reception who never helped me instead I was to contact agoda we persevered during our stay from 2nd Oct to the 12th Oct...