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The D Hotel Las Vegas / dumb security department

anonymous1954 on Oct 17, 2017
D Hotel is unequivocally wrong! Approximately 12 noon on 10/17/2017, I was stopped by two security guards because I was carrying three shopping bags. I guess I looked conspicuous. John was the person that approached me. He was medium height, average built, gray and dark hair, white, late...

Hotwire / hotel reservation already paid for

Karen Fries on Oct 17, 2017
To Whom It May Concern, I am extremely unhappy with my current situation and the fact that I am unable to speak to anyone at Hotwire regarding my situation as told to me per Gem Sunday 10-15. I paid $401 on July 22 through Pay pal and they in turn paid hotwire for a reservation for a...

Agoda Company / wrong hotel name/ details given

moodyc on Oct 17, 2017
I arrived at the Mercure hotel in Manchester, as per my confirmation email instructions, only to discover that my booking had been moved to a different hotel without my knowledge! I was split from my party and forced to stay alone in a different hotel as the Mercure hotel was now fully...

Orbitz / refund/inconvenience

Sami.b0212 on Oct 17, 2017
Was told we would be compensated for the total of our room $65 and some change. Was also told they would cover another night for free from orbitz as well as the coupon for the inconvenience. As we had to deal with two separate issues at hotel between 1am for first issue and around 3am for...

Days Inn / customer service

Kori El on Oct 16, 2017
I called into Days Inn Madison Heights on 10/16/17 and spoke to a front desk employee named “kayp” supposedly. He was very rude when I asked about a promotion that was supposed to be going on! He told me I had the wrong number & have a nice day. No further info on where to call. He even...

Motel 6 / nightmare!!

Jls462 on Oct 16, 2017
My boyfriend and I encountered the worst possible place to stay! We arrived at the motel for check-in. The room was booked through Booking.com. the front desk person was tending to guests checking in, paying with a credit card. When it was our turn to check in, paying with a card, he told...

Days Inn / double charging then adding another charge!!

14crystal74 on Oct 16, 2017
I stayed at Days Inn Ruthers Glen Va. when I checked out on my way home I checked my account and I was doubled charged. I talked to 3 different people at that Days Inn. It was confirmed I was double charged. I had to wait several days to be credited. The VERY day my account was credited...

Motel 6 / cleanliness and check in procedure

paul mitschele on Oct 16, 2017
I checked into motel 6 in Albert lea Minnesota on 10/14/17 at 6:00 PM. First off the key card was placed in a much used envelope. I went to the room to find dirt in the tub, not enough to complain about. So far so good. I then checked the sheets on the bed and found that Papa bear had been...

Choice Hotels / Bed Bugs

Bob Earnest on Oct 16, 2017
Choice HotelsThe Date of my stay: 10/11/17 I checked into your Comfort Suites property located at 7619 Thorndike Road, Greensboro, NC 27409 on the 11th of October. The first room I was given was 422 - upon entering I could see it was not ready for occupancy. The room had an odor, bed was unmade and the TV...

Sun International / cabanas, sun city, 13-15 october 2017

Artemis Taylor on Oct 16, 2017
Dear Sir/Madam, My husband and I checked into the Cabanas on Friday, 13 October 2017, only to find out that there was some kind of triathlon taking place right outside our room (room #2335) on both the Saturday and the Sunday. To our disbelief we were woken up at 5am on both mornings due to all...

Motel 6 Woodland CA / rude and mean front desk clerk mexican lady

pier39tours@gmail.com on Oct 16, 2017
I wanted to check in early in my room. I made a reservation two people one and one night. I called ahead. First said nothing available and check-in would be at three O'Clock. I staid OK. Then Marchia called me saying there was something available downstairs. I confirmed with her and said I...

Booking.com / hotel booking

Maneeja on Oct 15, 2017
First i booked my hotel through booking.com to Verlain hotel in paris and i already paid for accommodation upfront. On the day of arrival we check in and around 11 pm our family friends came and took us for 2 days i told the reception on front that i am leaving the keys can you clean the...

Days Inn / everything

Klbarrett74 on Oct 15, 2017
Days inn hillsborough nj. Cigarette holes in bedding. Ripped and stained curtains. Sticky spills not cleaned up on tables. Hair in bathtub... We didnt even bother to use it! Carpets not vacuumed. This is room 116. Forgot my sons photo yearbook. Called right away and turned around. When I...

WoodSprings Suites / management and owners

Redacted on Oct 15, 2017
WoodSprings SuitesBUYER BEWARE!!! When I asked to have my AC-DC fixed, I was ignored for 2 weeks. When I asked to have the non working range looked at, they quit cleaning my room. The manager, Ashley, was going in my room during the day, sorting through my belongings, then leave me notes about the smoking...

ThistleDown House / hotel

Eric Pierre on Oct 15, 2017
ThistleDown House 3910 Capilano Road, North Vancouver, Vancouver (BC), Canada House with a six rooms that discriminate against children and are operating adding extra charges on whatever they want. If you are disable, is you are senior, if you are black the people from this hotel will send...

RIU Hotels & Resorts / charging for a holiday that riu cancelled

David a W on Oct 15, 2017
I've just had £2000 charged to my credit card for a holiday at the Riu Vista Mar later this month that Riu cancelled because the Vista Mar was not refurbished in time. I've told Riu back in July that the alternative was no good and again last week and they have still charged me for the full...

Getaroom.com / company hijacked hotel website - scam artists

CcFsd on Oct 13, 2017
Booked a room I thought directly with hotel website and received a receipt from GetARoom.com to my surprise. Cancelled reservations in order to go through hotel and then saw GetARoom was going to charge me $407 dollars...mind you the reservation and cancellation happened within 27 minute...

Parkerton Inn, Cape Carteret, NC 28584 / hotel rate change upon arrival

Jerry Lee Kidd on Oct 13, 2017
I made a reservation through Priceline.com for the Parkerton Inn in Cape Carteret, NC for Oct 9 through 13, 4 nights. I was taking my two dogs with me and saw on the website their could be a charge for Pets. I have stayed in other hotels where the charge is minimal with a refundable...

Days Inn / hostile dirty hotel

Lexie Montoya on Oct 13, 2017
I booked a room in Andrews, TX October 13, 2017. The night before I called to check if I could check in any earlier because I was coming in at 5am. First off when I called I said I had a question he replied with, "What do you want?" Very rude I ignored it. I then told him when I would be...

Days Inn / unauthorized card charges

eaj1962 on Oct 13, 2017
I was charged for 152.00 on my master Card without being called about it. In July I stayed at the hotel and apparently a reservation was made. I no longer travel to BC for health reasons and did not realize that there was a room booked for september. I think proper customer service from...
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