Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Hotels Complaints

Sort by: Date | Popularity

Days Inn / In Trinidad, CO

Kotalou75 on Dec 11, 2017
I arrived to the hotel around 730 pm mountain time. I tried to check in, the OWNER kept saying I HAD to take the non smoking room. When I told her this was not my mess up but theirs and I wanted my smoking room, she repeated herself. I had gotten my other half attention to come inside...

Days Inn / Hotel Quality

Mlcc on Dec 11, 2017
Days InnOn 11/10/17, I drove with family to Champaign Urbana from Chicago to attend U of I football game. Arrived early evening to find a near empty parking lot and a run down establishment. I was led to believe this Inn was sold out both Fri and Sat nights. With children asleep, I decided to go...

Priceline.com / re: references #15071-1800264

Laura murry on Dec 11, 2017
Priceline.comI booked a room at travel lodge in Colorado Springs Colorado on Ore Mill Road. I was charged a smoking fee of $150.00 and I nor my friend smokes! I tried to talk to the manager Stephanie she was rude and didn't want to listen to what I had to say. She said she would have me removed if I...

IberoStar / shameful service at iberostar bavaro suites, punta cana

LTokarz on Dec 11, 2017
My husband and I stayed at the Iberostar Bavaro Punta Cana last week with 8 other people and on top of many minor issues that came up from the minute we arrived to the resort, it unfortunately ended horribly when my husband became violently sick in the lobby. We were all (10 of us) waiting...

Elvoline / criminal operation

William Cross on Dec 10, 2017
Absolute crooks. Booked Travelodge Inn & Suites in Kissimmee, FL on 12-8-2017 they deducted the money from my account. They then sent me to a page stating they did not actually have that room. Called their customer support number, was told that there was only a single person working there...

Red Roof Inns / hotel room and front desk staff

CRBBunch on Dec 10, 2017
Red Roof InnsOn Friday, October 8, 2017 my husband and I went to Indianapolis to attend the Caveliers vs. the Pacers. We made reservations at the Red Roof in at 2631 S. Lynhurst. When we got to our room (333) we discovered the room was nothing like advertised on your website. One of the ladies said...

Booking.com / overcharged

Bob EDwards on Dec 10, 2017
We book an all inclusive vacation with a balcony and ocean view. When we arrived at hotel we got a 4 story walk up with no balcony. Then when we asked to get moved to another room they give us a ground floor room with a view of a tree with [censor] and toilet paper on the floor. When we...

Pinar pansiyon / unethical behaviour

RaymondGParker on Dec 10, 2017
2092.654.763 i have complained many times by mail, sent photo's, which have been ignored. All the information is with you. Will someone have the decency to deal with this professionally?? i am entitled to be given my money back, i have taken legal advice and will be taking this to court...

Industrias BM de Mexico sa de CV / lost personal belongings

Tiziano on Dec 10, 2017
Dear Sirs, during my last stay from 12/2 until 12/7 I left a scarf in the wardrobe of the room 228 at La quinta hotel in Juarez (near to the US consulate). I phoned to the Hotel the same day about this item and they told me they would have asked to their personnel. My colleague that is still...

Du / they deactivated my sim without information

I have purchased New DU SIM from Kalidiya Mall DU counter in Sep 2017 and submitted my ID once i got my Emirates ID and later in DEC 2017 my SIM suddenly stopped working. When i went to DU counter in Kalidiya the person was very Rude and said its a tourist SIM and gets deactivated after 3...

Hotels.com / hotels.com customer service

Jenna Buchanan on Dec 9, 2017
My name is Jenna Buchanan. I have been a devoted customer with Hotels.com for several years now. After the third issue with this company where it has become unbearable, it's time to finally speak out. I travel all of the of the time for my work being a Department of Transportation employee...

Americas Best Value Inn / hotel room and accommodations

doccookie68 on Dec 9, 2017
I stayed at the hotel in Odessa Texas from Saturday the 2nd until Saturday the 9th of December 2017 I never had hot water in the shower we called the complain about it they said they fixed it it still didn't get fixed so we took wash cloth baths out of the sink all week there were bugs in...

Sheraton / Starwood / food poisoning, discrimination, false advertising

Svetlana Gatash on Dec 9, 2017
Rude stuff! Mean supervisor! Broken door... Stinky shower sewer, water leaking from the broken shower all over the room corridor... Room was never cleaned properly! They never smile to you unless you speak spanish. We were treated like [censor] every step of the way! I couldn't wait to...

Welcome guesthouse Edinborg / scam

The people from this horrible place own us money. They offered us refund which we never received. I booked 2 nights for me and my husband and we barely made it through the 1st one. Our room was infected with mold or fungus and it smelled so bad! We kept the windows open at 4 degree...

Souq.com / order was sony portable bluetooth speaker deliver fake chinese brand speaker ridiculous.

om tamang on Dec 9, 2017
Souq.comI have orde 4 sony portable speaker in twice 29 nov 30th nov 2 /2 each day estimated delivery time was 6-8 dec first order 7-9 second one between this delivery days i have got hard time from them which is very strange costumer service which is dealing with costumer it is not acceptable...

Best Western / a lots of bugs in the room and bath in bestwestern amazon hotel

JulieZ on Dec 9, 2017
Best WesternMe and my daughter checked in the best western hotel Amazon in Athen, Greece on November 21, 2017. That night we came back late, and had shower, next day in the morning, when we got in bathroom, we found lots of life bugs on the floor, especially underneath of bath tub towel, my daughter...

Red Roof Inns / first non working tv then no power

Debbie Gill on Dec 9, 2017
I am currently staying at the Red Roof Inn in Cartersville, GA at 20 Highway 20 Spur Carters, GA 30121. When we checked in we received a smaller room than what I had booked it took 30 minutes before we were able to get moved into correct room then the TV was not working and the lady at...

WoodSprings Suites / supervisor at woodsprings hotel in chattanooga tennessee

Andrea Heinricy on Dec 8, 2017
The lady that supervisors in Chattanooga was a complete [censor] to me her daughter is younger and she works at the desk and she told me there's no pet fee or they never charge pet fees so she didn't ever charge me for my two cats well when I started to leave I had my stuff...

RIU Hotels & Resorts / rnt2fm9j fenton

Kelly Ward on Dec 8, 2017
I work for TUI UK and I am part of the Riu partner club. I booked a 1 night stay for my parents at Riu palace Mexico as they were in port for the day off a cruise and as they have stayed at this hotel before I thought it would be a lovely idea. This was to celebrate my father's retirement...

Hoyer & Associates, Inc. / automated phone calls

User1512767141 on Dec 8, 2017
Recently, (past several months at least) our firm is receiving regular calls that show local phone numbers on the caller ID. (541) 466-4506 is the number that shows up on the ID. When we answer, believing it's a local customer or client, we receive an automated voice message about a resort...
Contact Us

Reply to