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Hotels Complaints

Magnuson inn / about the boss jay

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Jeanna watson on Aug 16, 2018

Us as housekeepers do what we have to do here and all he can think about is money he want fix anything we have bed bugs some of our rooms smell like dog pee and he still tell us to clean them but the smell is so sickly to were you just throw up every time and all of us housekeepers been...

Days Inn Moncton New Brunswick / overbooking, overcharging, and safety issues.

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April Solomon on Aug 15, 2018

Days Inn Moncton New BrunswickOn June 26th 2018 I called the number to Days Inn Moncton that was advertised on the website while looking at the availability of the rooms on the computer. I booked the Kids Themed Hockey Suite, it was only available for Monday August 13 and Tuesday August 14 so as I'm booking the room...

Holiday Inn Club Vacations(Orange Lake Resorts ) Smoky Mountains / customer service/scamming representatives to buy timeshare

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Kristen T. Loudermilk on Aug 15, 2018

I attended the resort on a "promotional deal" of a four nights stay for 199$ with promise of attending one of their presentations and refund of the supposed money for the stay, which was described to me as a friendly presentation about the company for two hours which turned into a high...

Super 8 Worldwide / contacting manager/ refund

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sward1 on Aug 15, 2018

I recently stayed at the Super 8 Address: 3216 Churchland Blvd, Chesapeake, VA 23321. I booked the reservation on 8/03/2018 late at night and for check out the next day however that was accidental and I meant to book it for 08/04/2018 and for check out the next day. I did not realize the...

Red Roof Inns / on august 11 I watched the night audit steal

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Shelly Nugent on Aug 15, 2018

I was waiting on the night audit so I could get some fresh towels but instead I'm watching her stuffing an envelope down her pants.When I asked for towels she caught an attitude and told me they don't have any and she's to busy.For a worker to just steal is very unprofessional.I asked to...

Booking.com / did not get a credit back from a confirmed email

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DeniseYLC on Aug 15, 2018

I received an email from booking.com on April 9th 2019 telling me that they have started processing a $190.68 CAD cash reward back from the hotel that i stayed at. it says it will take 2-30 days and that they will let me know when the procesing is finished. (see email below) It is now 4...

La Quinta Inns & Suites / room condition

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RaylinKennedy on Aug 15, 2018

Checked in to the Clute/ Lake Jackson Texas location and immediately met with stained carpeting, bedspreads, cracks in the walls, flickering lights with bugs in the fixtures. Worst of all, Roaches! Do Not waste your time or money. We were offered a different room on the other side of the...

Holiday Inn / overall experience

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Aaliyah and Kayla on Aug 15, 2018

My mom, daughters and I rented a hotel room with you all on September 4th. We went to Sesame Place during the day and planned our check in to be around 5pm. My daughter is autistic, therefore we knew we would not last long at the park. My daughter loves anything with water, however the...

Expedia / the inn at mazatlan

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Luz Barron on Aug 15, 2018

Reserved 2 nights through Expedia paid in advanced, hotel in extremely poor condition, was assigned a decrepit, rancid, sewer bad odor room. Nothing compare with the pictures and description advertised online. After seeing room, I immediately cancelled upon on arrival and was charged 50%...

Booking.com / accommodation booked

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Noel O Donovan on Aug 15, 2018

Fw: Vihara Residence (1014.018.228) Noel O Donovan 1014018228@my.booking.com; Good morning this is my fourteenth and final email. Over a 5 week period, I have corresponded with Allen Y, Andrew, Clara, and Bethlehem K. This torturous process led to the most recent email from yourselves which...

Motel 6 / bed bugs and ticks

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CarltonCClarke on Aug 14, 2018

Motel 6On August 4th -August 6th i rented a room from Motel6 in Bingminton NY. I am sorry to say it had bedbugs and ticks. All over the room in the bed an in the pillows of the room 257 second floor. I have rented from Motel 6 before in the past in Pennsylvania and it was clean an well organized...

Best Western Bolton London / hotel

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D.Mc on Aug 14, 2018

am traveling for work with my 2 children and was denied accomadations based on my reservation only accommodating 2 people. The hotel could not accommodate me when I requested a larger room and refused to give me my money back. I was told that the hotel was compared to the Hyatt, which, I...

Americas Best Value Inn & Suites / hotel reservation

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jwall879 on Aug 14, 2018

Itinerary #7373504633021 reservation for Joshua Wallace at 2512 W Lincolnway, Cheyenne WY. Was told they received the reservation email, but it didn't 'integrate' into their system, and there were no more rooms with our needs left. Offered us two separate rooms, but without any discount or...

Residence Inn/Marriott / check out/

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Kathy Lockhart on Aug 14, 2018

So they take a credit card and hold for "incidentals". No Incidentals are used but they still charge for them. THis charge is not shown on your bill. It is only shown on my bank statement. How can this even be legal? My check out bill is $155.33 but the withdrawal from my checking i...

Motel 6 / customer service and stay

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Sunshine375 on Aug 14, 2018

I was guest August 12th 2018. I paid for two nights. Checked in at 12:47 am. The first room had a non working toilet. I notified the front desk and they switched me rooms later that afternoon. I moved my belongings to the next room and turned the air on and left. CAme back 3 hours later...

Super 8 by Wyndham hagerstown MD / the hotel

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Milisa924 on Aug 14, 2018

I booked a room in this hotel for 2 nights. We could not bring ourselves to stay there. It was gross. It smelled awful. No air conditioning in the hallways. The doors didn't all work. It was poorly lit. We could smell smoke and marijuana even though we were in a non smoking room. There...

Super 8 Worldwide / hotel was in a state of disrepair

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David S. Murphy on Aug 14, 2018

My family stayed in this hotel in Hamburg, NY after a long drive from CT. We arrived to a hotel with a very noticeable cigarette smoke smell in the lobby and throughout the stairwells and hallways. This smell carried over into our non-smoking room. The telephone did not work. The shower tub...

Motel 6 / service, conveniences, cleanliness

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Patricia Condo on Aug 14, 2018

Cocoa Beach March 31-April 2, 1918 My friend and I stayed in Room 162 for two nights. Registering was disturbing because after waiting in line, I was told that I needed the license of my roommate. That meant I had to go find my friend and then get in back of the line. There was no sign...

Budget Suites of America / resident of north rancho location - no repair service at all

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Dennis Mathisen on Aug 14, 2018

Was promised TV would be removed last week but am told by Assistant Manager that she did not approve so I would have to move. My sister of whom I am her caregiver is extremely ill with Congestive Heart Failure. Moving is not an option! She is extremely rude!!! Also, I have been calling in...

La Quinta Inns & Suites / pool and hot tub

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Jessicawoods on Aug 14, 2018

La Quinta Inns & SuitesAs soon as we got here I took my kids swimming my daughter is a blonde and we swam in the pool for a bit before we moved to the hot tub and not long after her hair turned bluish green I ask the front desk about the chemicals in the pool and they checked them . I noticed the next day the...