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Health & Beauty Complaints

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Oder No-8383916 / Not receiving the RMA number for returning goods.

Le
ley49 on Mar 26, 2017
I have sent emails but still waiting, after 2 weeks, to get a reply of some kind. Finally found an address in UK so have returned the goods to Milton Keyes. Very bad customer service. I live in Western Australia. Have also advised my bank to reject anymore money to this company. I tried to...

Hydra Skin Sciences / Allegro & Brio

Su
susanstank on Mar 25, 2017
An identical complaint has been submitted and I am having the identical problem. Free sample ordered, plus I pay S&S; 14 days later they are billing me for the product I did not order offering a refund LESS $20 which is how they make their money from the complaintants. This is fraud and...

sketchers/shoes / worn out shoes within three months

Sh
Shobhna Bansal on Mar 25, 2017
sketchers/shoesHello sir I have bought a pair of sketchers from "REGAL SHOES JODHPUR"on 13/1/2017.It had been only 3 months and my shoes are worn out.I have spent 5000 Rs/- and within 3 months I am finding that my shoes are damaged.I need a immediate replacement as this is not expected and acceptable from...

Dermstore.com / Payment and Checkout process

Ab
Abdulla Alromaihi on Mar 25, 2017
I just placed an order through dermstore.com after receiving a promo code. They're one of the few online retailers that carry EltaMD products of which I LOVE! As soon as I placed my order I was bombarded with an invasive popup asking me to add Klorane Dry shampoo to my cart for a special...

Shoppers Drug Mart / Customer service

Ki
Kim Thornton on Mar 24, 2017
I went to the burlington shoppers yesterday and was going to purchase over 50.00 worth of beauty products and asked the clerk when 20x the points was? The clerk said tomorrow meaning today. I asked her to hold my items. I came in today to purchase but the points are sat not today I wanted the...

Revlon / Revlon transforming effects matte top coat #790

An
Angela Crase on Mar 24, 2017
Hello customer service rep. I am sorry to complain, as I've never had trouble with any Revlon products before. I purchased the mate top coat about a week ago. I was so happy to find it, as matte products are trendy now, and sell quickly. When I applied the matte top coat over my polish, it...

GoodLife Fitness / Disrespected and discriminated

Ir
irischan on Mar 23, 2017
Hi there, I would like to report the horrible quality of customer service I received today at Goodlife's Markville Mall location around 9:30-10am. I had forgotten to bring my towel to the gym this morning, so I went to counter and asked for one. I thought this was a simple proce...

L'Core Paris / Customer service

Do
DoctorCindy on Mar 23, 2017
I was told by customer service with L'core Paris that I could not cancel my order when I complained to the sales person within 1 hour of trying the product in the store that I had an allergic reaction. I was not in possession of the product and despite my attempts at cancellation the...

Sally Beauty / Bad customer service

Ka
Katievanpelt2 on Mar 22, 2017
I always go to the same Sally Beauty Supply on Mill Plain in Vancouver, WA. I have always received the best customer service, always friendly, and helpful in a nonjudgmental way. Until today! I walk into the store get "greeted" by a girl slumped over the counter and the girl was sitting in...

Supercuts / Color application

Pa
Patricia G Parker on Mar 21, 2017
3/20 went into Supercuts to get a retouch of my color, had been there on 2/21/17 and the color was fine. Katia put the color on and I noticed it was getting very dark and remarked that to her, she said not to worry. After she shampooed the color off, the color was no where the same as when...

Folica, Inc. / Their phones don't work and they don't respond to emails

Do
DonnaLudwig on Mar 21, 2017
I ordered a flat iron and received a confirmation, but never received it. When I call it goes into a recording about winning a cruise and other stuff. They don't respond to e-mails either. When I click on their site it has a page that comes stating "excuse us while we slip into something...

Sally Beauty / Cashiers

Ch
CherylQ on Mar 20, 2017
I made a hair dye purchase on my debit card. I swiped my card, entered my pin and the card machine said approved. The girl behind the counter claimed the system had a glitch and it didn't process. She told me to get my product I would have to swipe my card again. She said if it duplicated...

Hydra Skin Sciences / was to be a free trial

So
soozwords2u on Mar 20, 2017
I requested the Allegro only and did not agree to the 2 Brio products. I received all 3 and was charged shipping for all 3. I tried to cancel because I haven't noticed a difference while using and was given an extension to do so. I called back again today to cancel and was given RMA# told...

Shoppers Drug Mart / Rudeness of the manager

Ov
Overall on Mar 20, 2017
Around 1:15pm, I went to the Shoppers Drug Mart in Tecumseh Mall to buy an item which was advertised last Thursday's flyers. I could not find the item, so I asked for help. The customer assistant, came and said they did not have the items. I told her that I am surprised that you would...

Hydra Skin Sciences / Very bad rash on my neck and face

Je
jennieorth on Mar 20, 2017
I called the phone number provided on their terms and conditions statement, to inform the gentlemen of what has taken place after my use of their products, he gave me 30 days to return the products that i paid for, with the notion that i would be charged half price, ill be damned if i will...

L'Oreal / l'oreal® paris revitalift® volume filler® daily re-volumizing moisturizer

Ch
Chantal M on Mar 19, 2017
L'OrealI bought this today for $25 at Walgreens. I got it home, excited to try it. Opened it up and this is what I got to see, half the jar was empty! As you can see it's bare all the way to the bottom. For $25 I expect it to be full! Super bummed out. I would like to revive a full jar please a...

VisionPros / Contacts

Ja
Janisss on Mar 17, 2017
I have ordered many contacts from VisionPros and usually everything was fine, most of the time I was pretty satisfied with their product. But my last order arrived incomplete and one pair of contacts was missing. I contacted VisionPros and explained what happened and they said that they need...

Dollar General / Customer service

No
nofear39 on Mar 16, 2017
while shopping at the dollar general at 1544 freeway drive reidsville, nc on 3/16/17 at around 9 am. everything went smoothly until checkout. I was using coupons that i had cut out of the paper as well as a digital coupon for 30 dollars off and 80 dollar purchase. While attempting to use...

Clarisonic.com / Clarisonic is not a good company

Va
Valentine on Mar 16, 2017
I bought my first Clarisonic Mia and it broke very soon. I contacted Clarisonic customer service right away and they offered me a replacement. It arrived few weeks later and looked the same as the first one. It was poorly made and soon it also broke. I asked for a refund, but they refused and...

iHerb / Please go somewhere else

Ka
Kamijoo33 on Mar 16, 2017
I received an incorrect order so I sent it back. They offered me a replacement but I refused and decided that refund was better. They agreed pretty fast. I want to mention that I had to pay for the return shipping because they refused to give me a return label. Later iHerb contacted me and...
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