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Health & Beauty Complaints

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Ulta / Customer service

Og
Ogdog on Sep 22, 2017
I made a purchase on September 11 and did not receive my 50% off on my two face shadow insurance. And when I came back to Florida I noticed that I was charged the full amount and called they told me that the receipt said September 10. I called my told me and made the payment on the 11th...

Sephora / will never buy from Sephora

Ja
Jasmine Boothby on Sep 22, 2017
Sephora is a terrible place for shopping. Their excuses for canceling my orders are ridiculous. Why would you do it time after time? I'm so disappointed. I have no time to go shopping, so I order online. I adore Sephora, but their unprofessional attitude drives me away and makes me want to...

LBC Express / shopee item

Un
Unknown 089 on Sep 21, 2017
Napakawalang-kwentang services. Umordee ako sa shopee then lbc yung magdedelivee. Ang tagal kong hinintay na madeliver yung item lagpas 2 weeks walang dumating then malalaman ko na lang bumalik na pala sa seller yung item. Di daw malocate address. Full address na yun with number di pa rin...

Massage Envy / me membership

Ma
Margaret Roeder on Sep 21, 2017
My concern is the ME Membership and the extreme lack of forthcoming when a Massage Envy employee asks a customer if they would like to join the massage “Membership” and get discounts on monthly massages. This being done immediately after having just stripped down for a massage in a room...

Gold's Gym / billing

Je
JessicaG23 on Sep 21, 2017
The gold’s in my city recently closed and informed us that we would all be reimbursed for our membership if we signed up for first and last month. They promised to reimburse middle of September and that has come and gone. I am still missing $94 from the 3 memberships that I had on my account...

Bath & Body Works Direct / hand soaps

An
Angimarie on Sep 21, 2017
Bath & Body Works DirectI received a package of 6 hand soaps I had ordered today. I was disappointed to open it and see that one of the bottles wasn't sealed properly and had leaked out all over the box and other products. About 1/4 of the bottle had leaked out so I was left with a soapy mess on everything else...

YMCA of Bonner Springs, Kansas / heated small exercise pool

Su
Susan Lutsch on Sep 21, 2017
After Summer was over, we had to wait 2 weeks for the smaller heated pool to be ready. After waiting, we skipped into pool area to be greeted by a green pool and a clear pool. We all questioned the lifeguards who reassured us that it would be clear the next day. Two days later, it wa...

VXV Studio / attitude

Su
Susan Sue Matlawa on Sep 21, 2017
Yesterday I went to clicks Lakeside Mall to buy cosmetic as usual but guess what I ended up almost got slapped by a security guard who did not want us to test perfumes and then as we were asking were is the person who works in this department so she can explain to us the guy started...

Astro / frustrated

Lh
Lhc8 on Sep 21, 2017
I have called on 18 sep, regarding my Astro view keep pop up the issue (S1) (S2) and the customer service feedback is the Astro card problem, and will send the new Astro card to my home address, it will take 3 working days. However, I call on 21 sep ask for the status, other operator said...

Vanity Planet / very poor service

Pa
Pamela Lambert on Sep 20, 2017
Please, stay away from them. They are unreliable and delivery of orders takes them forever. I ordered several items in July, they never arrived. I doubt they have been shipped actually. The website shows an error when I try to check the order status. Same bad words can be said about their...

Shoppers Drug Mart / assistant manager - essex shopper drug mart - extremely hurtful and rude staff

He
Heather Roung-DaSilva on Sep 19, 2017
Very disappointed with the poor customer service received today at the Essex Shoppers drug mart! To say that we were treated RUDE would be putting it mildly! I have never experienced such a large amount of disrespect and humiliation from a employee before in my LIFE!!! She was sooo RUDE...

Kaiser Permanente / nurse behavior

Co
ConcernedCustomer85 on Sep 19, 2017
This is just a general complaint of how nurses are representing themselves in the public eye that work for Kaiser. The Kaiser brand is associated with a particular nurse and I think it is unprofessional to publicly conduct or display yourself in a certain way. It reflects poorly on the...

Lincare / cpap patient

El
elizabethsfavorite on Sep 19, 2017
The transition from Home Health Depot has been kind of agonizing. I don't think you were properly staffed to handle the influx of patients! I have had to rebuild my whole chart:( I don't think this is Lincare's fault and hopefully 'Julie' in the Lafayette office has me on the right track...

EyeCandy's / very bad customer service

Ka
Kathryn Burge on Sep 19, 2017
My eye contacts never arrived. I ordered them in May. When I realised they will never be delivered I called their customer service and asked to resolve this issue. They confessed it was their fault and cancelled my order. With no refund. It's been 4 months and every week you feed me with...

310Nutrition / A ripoff company

Ka
Katherine Mosso on Sep 19, 2017
So disappointed after dealing with them. This is a total scam. I bought from them in the beginning of May. It's already September and my order still hasn't arrived. I paid money for that, so how about a refund? I wish I could reach them via phone. Or email. Or postal mail. Anything. No. It'...

Lancome / lancome visionnaire

Ri
Rintu George on Sep 19, 2017
LancomeThis is absolutely not about Lancome .This is the shocking realisation that in india we are using expired products which has expired 3 -4 years back. I love your products and now i love it even more for the glow all these expired lancome products gave me. Seriously I would love to use...

Maybelline / maybelline gel eyeliner

Wi
WingQueen on Sep 19, 2017
I decided to try out maybellines copper eyeliner gel and immediately after putting it on my eyes started to get this terrible stinging feeling along with a burning sensation that felt like my eyes were on fire. After about an hour of bearing through it I couldn't handle the pain anymore so...

Sephora / customer service

La
Laurie1234 on Sep 18, 2017
Hello, I was in one of your sephora stores today in Pembroke Pines and went to redeem my birthday gift which was from August 26th. I have not had a chance to go in person and redeem it and than we had he hurricane as well. I spoke with Niomi at the counter and she told me I only had August to...

Target Brands / philips bikini perfect shaver

Li
Lisalyn on Sep 18, 2017
Target BrandsI was really disgusted on what I found inside the Philips bikini perfect advanced shaver I bought last saturday in Garden Grove Target last september 16, 2017 . I saw a lot of shaving cream inside the microshaver that I have never even used yet which only means that someone already used...

Kroger / kroger incontinence pads

Ba
Barbara Livingston on Sep 18, 2017
Through the years I have watched extraordinary name brands be replaced by Kroger inferior copies, sneaking them in until they are obliterated from the shelves. I am now having to go elsewhere to get the medium size Poise Pads. In desperation I actually purchased the Kroger brand and when I...
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