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Furniture Complaints

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Rent-A-Center / sectional I rented

Joseph K Wilson on Sep 22, 2017
Hi my name is Joe I rented a sectional today from your Liberty Rent-A-Center in Ohio so while I fell asleep on it and I woke up in my arm had a big welt on it I got one of my side and one by my armpit and they're itching like crazy its 2:49 in the morning so I start looking over to the...

Rochester Furniture / cambridge chair

Phumzile Msibi on Sep 21, 2017
I am so disappointed at the service that was given to me and my husband by Rochester in Southgate. We bought a set of chairs and told the guy that we will be moving to a new place and we paid for the chairs in cash and left them with them, which they agreed, after two months they phoned...

Plumbs / disaster

Stefanie Bartsch on Sep 21, 2017
I'm so disappointed with your service! The most terrible service I have ever experienced. My order arrived 2 months after I placed it! That's simply unbelievable! What I got was completely different. It definitely was not worth of waiting for so long. The quality was poor. But the worst part...

Winner Furniture / furniture sales

LTGold on Sep 20, 2017
Winner Furniture I have never left a negative review for a business before, but Winner Furniture did everything within its power to be my first and only. I had the unfortunate experience of trying to purchase a couch from the Dixie Highway location. Over a two month period, I dealt with...

Home Depot / rug

Tammy Freilich on Sep 19, 2017
In February of 2017 we purchased 2 10 X 12 tan woven rugs. Over the past few months we noticed them fading and getting some mold. I took them back to the Lady Lake Florida store yesterday. Upon arrival I was met by a very unfriendly customer service lady. She asked for a receipt as expected. I...

Leon's Furniture / oversold items but took money right away

house00m on Sep 19, 2017
Ordered couch and loveseat on Sept 1, 2017. The availability date was one week from order date so perfect right? WRONG! My credit card was charged immediately and it is now three weeks later with no couches. Apparently they oversold the couches and don't have stock and do'nt know when stock...

Furniture7 / Unauthorized credit card charges

Elke Lahrsen on Sep 20, 2017
Wanted to cancel my membership with Furniture7 but I was told that can't be done. Then I asked to be refunded for the amounts of $84.01 and $14.00 but again I was informed by customer service that they give no refunds..I then sent an email to Yamima Y the credit specialist agent for the...

Rooms To Go / veneto "leather" couch

Josh F. on Sep 19, 2017
Rooms To GoI am on my third couch from Rooms to Go because of the poor quality. The "top grain leather" is wears through in less than 8 weeks in the seat. This is actually my third couch from Rooms to Go because of the same issue. Obviously they are not using "top grain leather" but either bonded...

Costco Wholesale Corporation / item #431391 60" lifetime tables and cart combo

Tracey Winger on Sep 19, 2017
I ordered this product in July 26th, 2017 along with another cart. I am still waiting to get the table and cart combo. In the meantime I have received 4 carts and no tables. I have had the total ($3, 966.28)put on my card twice on and off all summer. I have been calling weekly since August. I...

Pottery Barn / Williams-Sonoma / shattered glass top dining table

MSu on Sep 19, 2017
Pottery Barn / Williams-SonomaDear Sir / Madam, We wrote to your Aus customer service email and am surprised and incredibly disappointed by a total lack of response, on what we would assume would be viewed as a serious, dangerous fault in your products? We would appreciate at a minimum a full refund as we no longer have...

American Furniture Warehouse / sofa / chair and a half

American Furniture WarehouseWe bought sofa and chair and a half in 2010. It's completely peeled all over and has sunk so far down we have boards under couch for support. This is worst furniture that we have ever bought. Right now remodeling house so keeping. Otherwise would have places to curb years ago. It'...

UltraShield / pet insurance on furniture

Meagandoupett on Sep 18, 2017
Do NOT buy the Ultra Shield insurance package. It's a SCAM! They won't cover damage that is more than 20 dollars. They offer pet insurance on your furniture but fail to tell you it doesn't cover any rips, tares, punctures or stains from animals (so basically they offer pet insurance that...

The Brick Warehouse / the worst customer service ever!

Maria Alejandra Faria on Sep 18, 2017
This company is irresponsable. The Brick on Douglas St Victoria BC. They have a delivery day established in my contract, I organized everything for that day to receive the merchandise, and they just said that the sales person made a mistake, so the delivery is set up for a month later!...

Pottery Barn / Williams-Sonoma / delivery of pottery barn kids bunk bed

123test123 on Sep 18, 2017
Pottery Barn / Williams-SonomaOrder #: 072446243552. I had a bunkbed (Catalina Bunk Bed, Simply White - Item #: 9309217) delivered on Friday (9/15). The installation was unsuccessful despite paying $99.00 for shipping and processing. One of the bolt sets (bolt + nut) necessary for properly installing the bed wa...

Montage Furniture Services / unscrupulous practice

Tanya Roberts on Sep 18, 2017
DO NOT purchase a warranty that bears the name Montage name. They do not give you the policy until AFTER you purchase. This policy states that you must submit your claim within 5 DAYS of the incident. They also do not cover peeling and flaking of bonded leather because that MUST be a...

Inland / leather hair on

Kanpur on Sep 18, 2017
InlandMs. Tara vyas M/s majisa timber art Address :- 176/4 dipti nagar sangriya fanta, jodhpur rajasthan (Tin.) 08042618900 Be aware from this above company. The lady named ms. Tara vyas. She buy leather hairon jersey on credit to make furniture. She ask leather manufacturers to send hairon...

Structube / customer service, deplorable! unethical behaviour

Susan Pereira on Sep 18, 2017
My terrible experience was with the Granville Store Manager. Rude beyond belief and a liar to cover his butt. Basically to make a long story short I was inquiring about the quality of their furniture: Sofa, Arm Chair, Love Seat frame within soft furniture. Is it wood or particle board? The...

Bath & Body Works Direct / wallflower liquid

Heatherb83107 on Sep 17, 2017
Bath & Body Works DirectI purchased 2 wallflower plug in yesterday at the spartanburg sc location. I came home and laid the product on my kitchen table, n thinking anything about I left to continue m day. When When return home i noticed liquid all over my table, my $2, 500 farm table! The top was not secured and...

The Brick Warehouse / aldo marble kitchen table

Christina Rego on Sep 17, 2017
The Brick WarehouseHello, I purchased this table amongst other things in June 2017. I had my third table delivered to me today which was damaged again. I advised that I do not want to be inconvenienced a 4th time to have another attempt at delivering me a table. I was advised that the only reimbursement I could...

Bob's Discount Furniture / furious and disappointed

Marco Deraney on Sep 16, 2017
In early August I came into your Nesconset store and ordered two full sized kids beds with the dresser/mirror set. Plus a sectional and a fire place. Spent over 7K there. Trip 1) one dresser was damaged and they also forget to bring two cup holder inserts. Trip 2) dresser was damaged...
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