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Furniture Complaints

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ClockWay / Gift Theory / Howard Miller Nicea Grandfather Clock

Da
Dawnl1074 on Feb 19, 2018
Who doesn't take customer service calls after 4:00 PM Pacific time? I waited 7 days to have this Grandfather clock delivered (even though I had "expedited" delivery service ordered the clock on 2/12/18 finally delivered 2/19/18). I never received a DVD to set up the clock and...

Leon's Furniture / Delivery service

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Oellen on Feb 19, 2018
Delivery guy refuses to help move the headboard downstairs to the basement. Extremely argumentative n unwilling to help or try which leads to the customer feeling helpless because of their laziness to try. As a big company as Leon's is being in business for so many years, I would've expected much...

Rent-A-Center / Dining Room Table And Chairs

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Auleshia on Feb 19, 2018
I have been a customer of RAC for a year and my mate has dealt with them for a few years. We went into the store in October of 2017, looking for a dinette set and asked, when are they going to have, another manager special. We was told by a few salesmen, that they are having a 50% off sale...

The Brick Warehouse / lack of communication/ part not delivered

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Sanjay Sharma1 on Feb 19, 2018
Sale invoice no :0116858FBUK On January 16, 2018 we purchased 3020.84 dollars worth of products from Markham Brick center. We bought two sofa and love seat which was delivered on Jan 29th, 2018.It is Feb 18th and one item is still not delivered so we had to cancel this one. After that we...

Tepperman's / Damaged furniture

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Dano663 on Feb 19, 2018
My wife and I purchased a new bedroom set on 01/14/2018. At the time we were remodeling our bedroom as we had just bought this home recently. When it was delivered on 01/25/2018 we were not ready to have it set up in the bedroom so it was placed in an adjacent room. As it was being...

Letgo / ads being deleted for no reason

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Santino1972 on Feb 18, 2018
I posted a add blue faberge egg Then posted a green faberge egg 2adds différent because of color and design Why is one deleted and how are they alike Now I have a 3tiers table dunkin phyfe A awhile back I posted a glass top dunkin Phyfe table There defently not same yet my new posting i...

Rooms To Go / black sectional with chaise

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notanotherpurchase on Feb 18, 2018
I purchased this sectional less than 5 years ago. During the past year this sectional has began to flake and peel. It is so bad now, that there's pieces of the so called leather/pleather material all over the house and carpet. I have never seen any furniture to do this. This furniture wa...

Art Van Furniture / westland location

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Tattedgurl on Feb 18, 2018
On 1/28/2018 I placed an order for a recliner that was in the clearance section. You would think an item in the clearance section would be available right then since it is marked down. Well I had to order it, was told they have some in stock & it would be in by mid February (the 18th to be...

Bob's Discount Furniture / leather couch/chase

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CynMar on Feb 17, 2018
Bob's Discount FurnitureCouch is pealing and falling apart!!! Although years old this is not wear/tear and can not be fixed! A huge disappointment! It's defective! I have no pets! It looks horrible! It's embarrassing to guests at my home me! What are my options besides throwing it away! The pealing is all over...

American Furniture Warehouse [AFW] / bed set

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Jessica 598 on Feb 17, 2018
I bought this bed set in the end of March 2017. When I moved I noticed they had used a stripped-out leg on my dresser and screwed it in so it wouldn't move. I also noticed my bed was making some noise. When I moved into my new house in October I set up my bed and it has gotten increasingly...

Bob's Discount Furniture / replacement of damaged dining room chair

Ma
Mad gal on Feb 17, 2018
i purchased a dining room set with six chairs. One of the chair legs was damaged on delivery was discovered to later. I had purchased the goof protection and called for replacement and was told that since it was damaged when delivered it was not covered under the plan and i had to contact...

Harvey Norman / poor customer service

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Bree Jago on Feb 17, 2018
Purchased a 3 piece lounge suite over 2 years ago, when it arrived it was damaged and required replacing - this took approximately 6 months as it had to come from overseas even though when we initially purchased this suite we did so believing it was Australian made as the ticket stated...

Wayfair / Amsterdam Dining Table

Wa
Wayfair on Feb 15, 2018
Order #2690881635 Purchased the above in December 2017. Product arrived January 23, 2018. When delivered, the box of legs for the table had damages to the legs and the caps for the legs. I contacted customer service for replacement, the order was placed but the due date came and went. I've...

Furniture Row / 720-207-3872

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Jiyeon Han on Feb 15, 2018
January 25th, on Saturday I bought the bed, and told me to pick up on Monday was not properly, not a pickup OK stuff free delivery was supposed to give a decided set up only a fraction went over things not DAO so I called again and asked to wait, but there was no contact line I'm sorry to...

Houzz / Rita Silver Rep: Terrible demeanor.

Va
Vanessa3 on Feb 15, 2018
Contacted our business for information, but was very rude and short tempered when attempting to explain how our business and design process works. She finished the call with, "well then the customer just isn't going to buy this piece." I thanked her and wished her a great day...

Home Choice / 2 cupboards purchased

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Saliyan on Feb 15, 2018
Home ChoiceI purchased 2 wardrobes for my kids and they installed it all was well until we started packing our clothes in it. The doors where the clothes hang do not close and the draws are getting stuck the under part about a week old broke off the shelf also broke off yet there's only clothes in...

Ashley Furniture Homestore / store manager and customer service

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Amanda Trautt on Feb 14, 2018
We purchased a bedroom set from the Ashley Furniture Homestore in Shiloh, IL on Greenmount Rd on 1/19/18, which upon delivery on 2/1/18, was damaged. We schedule a time for Ashley to come out and exchange the damaged footboard, and were given a 3 hour time window on Saturday (2/10/18). No...

Bradlows Furniture / broken table

Ma
Majane Malebo on Feb 14, 2018
Hi I bought a dinning room suite around May 2017 at their branch in Jabulani mall and the one leg was unstable we complained and they came and fixed at my house and after awhile it did the same thing again in December 2017 they came and picked it up took it for about 2 weeks but they...

Rent-A-Center / service agent joseph and service agent hey zeus in linden new jersey store

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Ronique chiu on Feb 13, 2018
I asked the company was it okay that I pay my bedroom set on friday the agent joseph replied yes it was okay...in linden new jersey... He would make a note of it in the computer system... From friday on and now here it is wednesday i've been getting a phone call every day of harassing me...

Joshua Doore - Russells / billing

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Jayd91 on Feb 13, 2018
I have paid up my account in December 2017. I went to the store, stood in front of the cashier, she handed me the phone and told me to inquire the amount to settle and close my account. The amount was given and I paid it in full. I did it at the store because their online services and...
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