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Furniture Complaints

Pei Wei Asian Diner / cleanliness/maintenance

DrKen711 on Jun 21, 2018

Pei Wei Asian DinerI eat here often, prefer to eat outdoors, but the outdoor patio tables are almost never clean. Not from previous customers, but just dirt and black grime. Umbrellas are all broken and torn. Even when the store is not busy, tables are dirty. It appears to be a greasy dirt/grime that is hard...

Regency Furniture / couch

GED_fredericksburg on Jun 21, 2018

My mother has tried to deal with Regency for 4 months after finding a hole in a brand new couch. I understand the corporate policy of: you have 72 hours to report a problem and the furniture will be replaced. I get that. But she is 80. And it did take 3 weeks. But she reported it. Then it...

Houzz / order: 1467-5911-5040-9546 mykonos grande swivel bar stool, aruba, 30" bar height

Franw on Jun 21, 2018

i'm extremely upset about my orders through you. I purchased through Houzz a large order of chairs (6) . They were $399 each so not cheap. The warranty states that if it rusts within 5 yrs they will be replaced, it's only been 4yrs. . Apparently, the company is not reachable for whatever...

AcceptanceNow / customer service

Rihauna Brown on Jun 20, 2018

I purchased a washer and dryer set and a dining table from Nebraska furniture through acceptance now.. the price was around 2, 500 for everything. I made my payments on time for over a year paid the full amount called the company to ask what was left since it had been over a year and I...

Jackson Furniture Industries / Catnapper / couch and 2 recliners in bonded leather catnapper brand

Donna Anderson on Jun 19, 2018

Bonded leather couch and 2 recliners catnapper brand purchased at wayne furniture in monticello ky 42633 by joshua anderson in december 2015. The leather is peeling and the seams are unraveling. It started peeling and coming apart in about 2years. We paid close to 2000 dollars and expected...

Art Van Furniture / recliner chairs and sofa purchased 11/27/16

DeborahG64 on Jun 19, 2018

Art Van Furniture2 Recliners (sku#300218511- Kennedy II design)- We specifically chose Lazy Boy Recliners because we have other Lazy Boy furniture with which we are completely satisfied. I had a customer service representative come to our home to evaluate the fabric quality due to pilling of the fabric on...

Aaron’s / bedroom furniture

TaylorSinclair on Jun 19, 2018

In April, Aaron's charged my debit card twice and then lied about the second charge. Come June, when I called to pay, they tell me they don't have April's payment and since it's june I'm now two months behind. I went in the store in May and paid in cash and was never told about April'...

SCS / carpet

Peter 17 on Jun 18, 2018

SCS were very happy to take our money (over £2200) but very quick to deny any responsibility for the problems caused by their carpet fitters, who were unable to install the carpet properly first time to the point that SCS have had to send out a new fitter to reinstall the living room carpet...

RIU Hotels & Resorts / sunbed issue

Hello Sunshine on Jun 18, 2018

RIU Hotels & ResortsKelly / 20 May 2018/ Tui Holidays / Ref: 5462596/Riu Nautilus / Torremolinos Good afternoon, I had an accident at the above hotel on the 25 th of may before flying home. I was walking from the pool area to the reception, and someone had pulled there sunbed out into the walkway, as I turned...

Better Homes and Gardens / couch cover purchased at walmart

Ellen Wanat on Jun 17, 2018

I purchased the pet cover wet protection for my NEW couch. My son returned from the military with a kitten and dog. This was my main reason for the purchase of this product. Lets just say that the 40.00 for the couch cover and the 570.00 for the new couch didn't make it a week. I am so...

Macy's / couch delivery

user1854652 on Jun 17, 2018

Ordered a new couch for my new apartment and was so pleased when bought it over the phone. The lady (viola) was very kind and professional. Unfortunately I can't say the same about the delivery. I was waiting for about 1 hour for the delivery to arrive when I had to run out for batteries (I am new...

Bob's Discount Furniture Store / delivery on bedroom furniture

Linda Austin on Jun 16, 2018

Received notice that bedroom set ordered in freehold store approx 3weeks ago would be delivered on saturday june 16 2018 between the hours of 8 am and 12 noon. Furniture never showed - it was mia... So I contacted their delivery dept at 1 800 569 1284 to find out what happened. After being...

Ashley Furniture Homestore / product and warranty

Anna Garden on Jun 16, 2018

I purchased a living room set from Ashley Furniture on April 21, 2017. The furniture was delivered on May 30, 2017. It is one year and two weeks later and the side of the couch buckled completely. I purchased an extended warranty which I was told would cover anything at all that happens to...

Barkolounger / power recliner

gorj on Jun 16, 2018

BarkoloungerI purchased this recliner a little over two years ago from a local dealer in Clarksville, AR. It was sold to me as a microfiber lounger. For about the last three months the surface of the fabric is pealing off. I contacted my local dealer and tells me it is not microfiber but bonded...

Swans Food Delivery / food

Tonya S S on Jun 16, 2018

This is the worst business that I have dealt with in a long time. I remember when I was young and lived way out in the county and having swans ice cream and what a great treat. I live in a small town that a truck is here 2 days a week and can not get my order for 2 + weeks. 3 customer...

Harvey Norman / 3 piece electric lounge suite

Chan123 on Jun 15, 2018

Purchased a lounge suite paid a deposit with the remaining balance on finance. We were informed it would be a 12 week wait max, we recieved a call saying it had arrived and needed to sign paperwork, after 45 min in store we were told we needed to increase our finance limit on the card, we...

RC Willey Home Furnishings / horrible customer service and follow up

Rjsehm2018 on Jun 15, 2018

Hello, I recently closed escrow on a home and I immediately made my way to the new Delta Shores RC Willy's Store in Elk Grove Ca. I purchased a number of items including a very expensive bedroom set. I paid to have the items delivered. The first item was a TV console. The first item came...

Lane Furniture / recliner chair

gorj on Jun 15, 2018

Lane FurnitureI purchased a Lane recliner chair from a local Lane Furniture dealer in Clarksville, AR about 2 years ago. Now the upholstery is pealing off all over the chair. The local dealer had no interest in helping me because the upholstery is only warranted for one year. I have owned many pieces of...

Rooms To Go / furniture

Elizabeth Rimbeck-Stranz on Jun 15, 2018

Purchased over $4000 of furniture from Rooms To Go in October 2015 bought protection on furniture and was told that only covers the fabric, however our loveseat to out set has wood popping out of the bottom of the fabric and I do not have small children that would jump or ruin it. I take...

1StopBedrooms / same complaints as everyone else. wish I would have seen this board before I bought from them.

Klongb on Jun 15, 2018

Damaged bedroom furniture dresser, damaged head and footboard and damaged second bedroom furniture. Sent pictures of damage as they requested which they supposed received. Their return email states they would contact in 72 hours but they never did. I have been chasing after them since May...