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Furniture Complaints

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Rooms To Go / Poor Quality Products

La
Laura Brooks on Feb 27, 2017
I was asked on Twitter by @Roomstogo to fill out this complaint form: I purchased the Highland Park Pearl 5 Pc Counter Height Dining Room set and within the first year I noticed the set was not holding up and looks horrible. With normal daily use the material on the seats, especially the bench...

Living Spaces / Delivery and Assembly of Product

Li
Linda Bejar on Feb 27, 2017
Living SpacesHello on Friday, February 24th, 2017 I purchased a Full Size bed for my daughter and was told it could be delivered the following day between 6 pm and midnight. I agreed and paid the delivery charge. When the Driver's arrived at 10:40 pm they started assembling the bed and found the slat...

Ashley Furniture / Terrible Customer Service

St
Starsky999 on Feb 27, 2017
We went last week to Ashley furniture in Santa Ana, Costa Rica to buy a sofa, bed for my daughter and a dining room table and chairs. Dining room table was the last one in showroom. Gentleman said call back tomorrow and I'll see if we can sell it. To have to call back seemed dumb enough...

Leon's / I am complaining about the delivery service

Ma
Maralit on Feb 26, 2017
Hi, I am Alma Maralit of 630 apt 302 vesta drive, Toronto. I have items delivered last February 25 2017. The delivery guys called me 1 hr before the delivery and asked me that we should put our elevator in service, i told them that we dont have that kind of service in our elevator and i...

EasyHome / Easy home accounts manager

As
Ashley Dawn Brun on Feb 25, 2017
EasyHomeTo whom this may concern, I have recently had a very unpleasant experience with your Miramichi accounts manager Robin Ellis-Jesso. She has threatend me via facebook over an unpayed account of mine that i have with them, yes they have tried to contact me but i was not home at the times of...

Plato Auctions and Appraisals / Auctioned personal things of ours and refuses to answer phone

Su
Susan Branham on Feb 25, 2017
Don Plato of Plato Auctions and Appraisals took our valuable things said he would auction them. He never would answer our calls except once to say he didn't sell and refused to give the things back to our family when he did say he never sold them. These were valuable things and very...

ScS / Customer services

Do
Donna Mackinnon on Feb 25, 2017
ScS My new suite was delivered to my property on Friday 19th. The delivery team were able to place the chair and 2 seat/ blue tooth unit into the designated room but were not able to do this for the three seater. My partner was unable to contact me as I teach and then went straight to the...

Zibby / Harassment, refusing to refund a double charge, fraud, lies, unethical behaviors

Ma
Mar Cer on Feb 24, 2017
Professional rip-off artists!!! Even though the contract had stated there was no interest if paid off in 90 days, zibby kept sending me text messages that I owed the full amount of the extended contract, after I paid the loan off before the 90 days were up. I got so sick of their texts and...

ScS / Sofa and chair complaint

He
Helenall on Feb 24, 2017
Order made for sofa and chair on 3/1/17 with delivery scheduled for week commencing 27/2/17. Now I am advised that delivery is going to be the week after and this is not acceptable. I have been without anything to sit on for several weeks while waiting for delivery. I have been checking on...

Ethan Allen / Urgent! Wrong size of bed frame ordered by your designer, chips on furnitures during delivery

Se
Setiadi on Feb 24, 2017
Ethan AllenCustomer #: 1457920089 Date of incident: Feb 23, 2017 Location: Ethan Allen, Dublin Design consultant: Alexis Cassell We ordered 5 different kinds of merchandise on Dec 23, 2016. Alexis Cassell came to our house and did all kind of measurement for our bedroom because we wanted to change our old...

Leon's Furniture Coldbrook Nova Scotia / Canton power recliner

Bo
Bob385 on Feb 23, 2017
I called Leon's Coldbrook Nova Scotia location regarding a recliner that was on sale for $599.00 and asked when the sale was ending because I wanted to purchase the chair. We had bought a coffee table a couple of weeks ago from them and I seen the chair at that time. On Monday afternoon by...

Houzz / Charges

Ha
Haniyu on Feb 23, 2017
I received my order in a timely manner and was pretty satisfied with my purchase. About one or two weeks later I got billed by Houzz and they charged me without my permission. I contacted their customer care service and they said that they'll contact me back later with further instruction...

Overstock.com / Incorrect items shipped and bed assembly ridiculously difficult

Jo
Jon Fisher on Feb 23, 2017
Date: 2/10-2/22/17 Client Number: #187091094 (order) I ordered a bed from Overstock.com almost 3 weeks ago. They promised the bed would arrive 5 days later, which I thought was reasonable. UPS then stated they lost the bed (how do you LOSE a bed?!) and then Overstock said they would...

United Parcel Service [UPS] / Driver backing into and damaging my for iron settee

Ki
United Parcel Service [UPS]I had a package delivered to my house yesterday Feb.21, 2017. Kimberly Rademacher-Heuer 24229 Marge Court Hermosa South Dakota. Tracking number. 1Z 306 AY1 02 1158 6318. The problem I have is she the driver for what ever reason backed into my rot iron settee damaging it when I approached...

CitiFinancial / Branch manager being very rude and not nice at all.

Ir
Irene Sparks on Feb 22, 2017
I recently called to try to get my account caught up. I have been in the hospital for 2 months and was real sick prior to the hospital stay. She very rudely went on to tell me I wasn't who I said I was even after I verified all the info she needed. Saying that I didn't sound like a 70 year...

Sprint Delivery Richmond, VA / Bad delivery service!!!

Ta
tamiamz on Feb 21, 2017
Ordered a curio cabinet through Wayfair, Sprint delivery called to schedule delivery told they serviced my area daily since they are out of Richmond, VA. Set up date of 14 th of Feb. With four hour window 12-4pm not delivered no call nothing. I had to call them rescheduled again same thing...

Valu City / Poor customer service for my repair needs

Ma
MadeToFish on Feb 21, 2017
2-21-17 - my phone number is 937-766-4591. I'm upset with the poor customer service I received from each person I spoke with at the Beavercreek, OH Valu City store. My situation: I was given today as the pick-up day for my couch to be repaired. I was given the time when they would come...

1Stop Bedrooms / Sectional sofa purchase

Da
David Dawson 0401 on Feb 21, 2017
First - The good. The pricing for my sectional was around 70% of what I found it for in stores. Exactly the same stuff with what appears to be exactly the same warranty. The furniture, once received, is in good condition and everything appears to work as advertised. The Bad - I ordered my...

www.mbwfurniture.com / MBWFurniture is not a reputable company!

Vi
Vikuss on Feb 21, 2017
MBWFurniture is not a reputable company and they are not to be trusted. I ordered a table from them and I was extremely disappointed with the poor quality of my order and when I contacted MBWFurniture and asked for a refund. I did not give up and called them every day until they finally agreed. I...

Mebelkart / Money not refunded

Gu
Gurumayum Sapni on Feb 21, 2017
I ordered a book case from Mebelkart Order #1003113530 and it was supposed to be delivered by 20th June 2016. but I haven't received till today (21-02-2017). They had cancelled the order on 26th July 2016. I had emailed them more than 4-5 times. Initially they responded to my mails later they...
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