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Furniture Complaints

Rent-A-Center / Furniture and service

MsJMW8806 on Oct 20, 2018

I was attempting to purchase a bedroom set through your 6 months same as cash offer. In less than that time I've had to have my set repaired 2-3 times. Not due to misuse, the bed frame literally will not fit 2 adults without breaking down. After this last time, when the RAC employee got to...

Living Spaces Furniture / Rude and obnoxious service

Eldridge749 on Oct 20, 2018

Friday, 10/19/2018, 11 a.m. my wife and I along with our granddaughter ( second daughters child) met our daughter and her husband at the Huntington Beach store as they were shopping for a new coach. Our granddaughter is 15 months old and toddles about, needless to say it was a challenge to...

Mathis Brothers Furniture / Franklin 5 pc dining 4 bar stools, tall bench

Yolanda Roberts on Oct 20, 2018

Mathis Brothers FurnitureWe purchased our dining room set on 11/4/17. As we approach our 1 year warranty, I would like to resolve this issue as soon as possible. A few days ago sitting on the tall bench model # WIN - DFDT45524 the piece of long wood at the bottom that one would be used to rest feet suddenly broke!...

Leon's Furniture / Bedroom set

AshleyF79 on Oct 20, 2018

Leon's FurnitureI purchased a bedroom set a month ago from Leon's. The footboard was damaged so it was replaced. Today the 4th footboard was replaced and it is still damaged. I spoke With the magnager (apparently) yesterday and told her I wanted to return the whole Set which said she would only give me a...

Aaron's / Ordering

Michael Koch on Oct 20, 2018

I place an order at the beginning of the month over the phone with corporate number it takes about a few days for me to get ahold of somebody to find out that they've been overwhelmed so I wouldn't get anything until the next month anyway even though you're supposed to get a month free and...

Southern Motion / Sofa and Recliner

Pee'd customer on Oct 20, 2018

We purchased a Southern Motion power sofa and power recliner from Stacy's Furniture delivered in February of 2017 with the 5-year Premium 1 Guardian protection plan. We have had electrical problems from the date of delivery with the recliner. Now we are having problems with the sofa and...

The Brick / Delivery policies

I am having to do this for the second time, which makes me even more pissed than before. A chair was delivered to our home this afternoon from the St. Catharines store. The men carried it in, sat it down, and left it to us to remove the plastic covering and unpack corrugated cardboard which...

Craigslist / flagging abuse

Gail Cataldi on Oct 19, 2018

Craigslist[protected] = This is my second time posting these tables and the second time its been flagged. Their is nothing prohibited in my ad. Who is doing the flagging and why? How can I stopped my ad being flagged? This posting has been flagged for removal. [?] BEAUTIFUL ART DECO STYLE LARGE ROUND...

Lastman's Bad Boy Superstore / Missing a lamp table that I PAID!!!

Kc mae Chulyao on Oct 19, 2018

We ordered a bedroom set that comes with 2 lamp table mirror and a drawer it all came except for ONE LAMP TABLE!!! I called so many times they told me they will call me back and they never did I keep on calling them but they always put me on hold right away so rude I email them they never...

leons Barrie / Inability to provide answers to product delivery or availability, quality and BS

GLG550 on Oct 19, 2018

leons BarrieI recently order 23, 000 worth of new furniture, for the last three weeks every Saturday I get part of the order. In my new living room, all three tables (2 end tables and coffee table) need to be replaced due to poor quality control. Two armchairs on the dining room set need to be...

Tim Hortons / Flavourless Food

RitaGarofalo on Oct 19, 2018

hello Today I went to the Tim Hortons at Argentia and Winston Churchill (gas station) and ordered an English Muffin with bacon and egg. It was not tasty at all, I make better at home. I paid $ 7.10 for a breakfast meal that all I enjoyed was my Iced Coffee that was delicious. Not good...

Bob's Discount Furniture / China furniture majestic hutch

Kaityta322 on Oct 19, 2018

I bought a China in bob furniture back in August I have the bottom piece the hutch was in back order I was supposed to get it in September everytime I called the day was pushed back finally I got a deliver date which was sept 29 I waited and waited no one show up then I got another deliver...

La-Z-Boy / still have not received my couch after 13 weeks of waiting

April Savard on Oct 19, 2018

I purchased a lay z boy sectional, on July 18, 2018. I bought it at our local authorized dealer, Alger's Furniture NOrth Bay ONtario Canada. I was told 6-12 weeks for delivery. I went in after 6 weeks and was told rudely to not come back for a minimum of another 2 weeks. I waited another 6...

VarageSale / admin on a power high

Holly Middleton on Oct 18, 2018

So, there's an admin in Southern Ontario, who goes by the name of LeeAnn, (but funny enough, she has NO FB presence or any other platform presence, ) and admins for 95% of the communities, has either failed the police academy and gets her jollies this way, or she's just insane. She won't...

IKEA / replacement drawer

Thomas AA on Oct 18, 2018

I have been trying to get a replacement drawer for my chest dresser for about one month. Every time I call IKEA's customer service, they are never able to give me a precise status on the shipping and progress on the case. Also, when connected to the local store from where my item will be...

Bradford Exchange / pomeranian accent lamp

tonya0930 on Oct 18, 2018

So I ordered thePomeranian lamp back in the middle of September and they had said it would be shipped I never received it and quite honestly had forgotten about it then on October 17th they took another 38.49 out of my account and the only reason I noticed it is because my bank account wa...

Pottery Barn / Williams-Sonoma / furniture delivery

Angela LT on Oct 18, 2018

I have been a trade customer for several years, never had a problem until August, 13 when I placed a custom order for a headboard. Estimated delivery date at the time of the order was between Sept.17-24. Another month goes by without any news where the item is located. After several phone...

Wayfair / latrelle clacker sofa

Brianna latimer on Oct 18, 2018

My husband and i placed an order on the 28th of september on the promise thst the order wouod arrive on the 3rd of october only to find out upon payment of product that the order was pushed back for delivery until three weeks later and now today we have just received our order on the 18th...

Leon's Furniture / company does not deliver on promise

Andrew McKenzie on Oct 18, 2018

We moved to Bridgewater, NS at the end of July 2018 and chose to purchase a couple of couches that were in the sales flyer at Leon's (SKU23017010 CIARA SOFA). When we arrived on the second day of the sale (August 5, 2018)we were advised that they never got any stock of the couches we...

Structube / customer service system

ladydd on Oct 18, 2018

StructubeI am never the type of person who is willing to spend time on writing complaints. BUT Structube has been so bad that I have to let everyone know. I bought 13 items online, and when they came, 5 HAD AN ISSUE. Can you imagine??? 1) One ceramic vase - wooden part is broken. 2) One vase - they...