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Furniture Complaints

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Rochester Furniture / delayed delivery - still outstanding

Dave Le Mottee on Apr 25, 2017
My name is D Le Mottee I purchased lounge furniture including new corner couch, tables and TV unit. I requested delivery be held back so that I could remove my existing furniture first. That was no problem. On 8 April I paid the remaining balance and requested delivery. I was told it would take...

Leon's / claim about delivery and service

eunhye lim on Apr 24, 2017
Mr or Ms, Hello I'm Jungsoo Woo who bought few furnitures at your comany at  March 9/2017. And I waited the furniture 4-6 weeks, you promised the time, and passed the time. But I didn't get any phone call about why delay  delivery from your company. So I called the store at April 20, and...

American Freight / $398 7 piece set/okc

Neschell77 on Apr 23, 2017
American FreightMy first time ever goin to this furniture store, was a disappointment. First of all False Advertisement there are no $398 sets at the store, maybe $498. Things got worse I then looked at one sofa for $498 not a set one couch. The manager then tells the sales rep the have no more couche...

Z Gallerie / product not delivered/ order took 12 weeks not 6-8 weeks

Cyndi Burns on Apr 22, 2017
I thought Z gallery was a High End store and while the furniture looks high end the entire process after the bed was ordered is anything but High end. I ordered the bed Jan. 10th and was told the bed would be in in 6-8 weeks. It even states this on the zgallerie's website. I asked if it...

Sofa Italia / late delivery, no service after repeated calls, rude behaviour, damn care attitude

Big V on Apr 22, 2017
Sofa ItaliaI booked an L-shaped sofa-cum-bed in an exhibition in Goregaon, Mumbai on 29 May 2016 from Sofa Italia's stall. There were a lot of exhibitors but I needed my sofa in a hurry as we were going out of town. Sofa Italia's Rohit (9967136354, 7045110208) promised us that he would deliver it in...

Leon's / queen bed

Shikha Khan on Apr 22, 2017
Leon's Hi my name is Md Nurul Kader . Cell- 6474678601 ( how you find my profile ). I bought a bed frame couple of days back and yesterday 21st April I have recieved my package . Just to let you know the bed we saw in floor after set up we found its too high even our head touching roof and we...

Living Spaces / Sofa sleeper damaged my hardwood floor

Squon1 on Apr 21, 2017
we went to use the bed in the sofa and we were not able to put it back in. We noticed the arm of the bed was not attached. I purchased the insurance package and contacted them. They requested pictures and I noticed the broken arm had scratched my floors. I sent pictures of the arm and...

Rooms To Go / Polyester couches

Nancyhb on Apr 21, 2017
A year ago we bought a set of polyester material. We asked the sale person if that material it won't pill by the time, she told us the will never happen. We have the guaranty and now they're making us pay the delivery plus the guarantee for the new couches the we are getting. My husband...

Bob's Discount Furniture / Delivery

Chubbyfowl on Apr 20, 2017
I purchased a couch and 2 chairs. They delivered within a week, awesome. My 19 year old was home when delivered. Upon arriving home, I noticed the arm was pulled away from one if the chairs. I immediately called customer service, told them i wanted both chairs replaced. They were quite...

The Brick / couch and 2 chairs

Pascal Lefebvre on Apr 20, 2017
Poor quality of furniture and poor material. It squeaks every time we sit. One cushion is riped and the material is all making not keeping up its original texture. This only after a few months of use. Been waiting for the brick to fix for 4 months now and called several time time the same...

Hudson's Furniture / Delivery

Patt on Apr 20, 2017
We ordered chairs from Hudson's Furniture and also asked for home delivery. I must say that was the worst experience in my life! Anyway, when delivery guy arrived he damaged one of the chairs and that happened right in front of all our family. But he was acting like nothing actually happened...

Dreams/ Worst Company/ Cheats / Wardrobe - please don't buy

Sidyy on Apr 19, 2017
Please dont buy from dreams we purchased a wardrobe for £1500 extra-large berkley and we are now stuck with it. As I have not been provided the items as promised by the sales advisor at the point of sale 1) lights/led lights on the top of the cupboard with comes standard and fitted as shown in...

Letgo / my items

letgogal on Apr 19, 2017
Why are my items showing as being in santa clara, ca??? Im in phoenix, arizona... And there's no one to contact on the site, nor an email... Geez, how can I sell my items if they are supposedly in another state??? And there is no way to edit my pictures once they are on there, help me out here... Not happy... Just got on here, and already disappointed.

Pottery Barn / Williams-Sonoma / customer service

harefr02 on Apr 18, 2017
I really don't know where to start, so I'll begin from the beginning. I have loved the couches that this company produces for several years. I always told myself I'd own one some day. Now I have made the purchase! Exciting right? I thought so too as when I went to the store at the Crabtree...

Aaron's / customer service

KDN97 on Apr 18, 2017
I have had been a customer for 18 months and I have made a complaint before, as I was having some financial issues waiting for EI, and the Employee had made contact with my sister, which she then told her I was behind and how much, This was back at the beginning of the year, and they...

Montage Furniture Services / warranty not upheld

shaylajwb on Apr 17, 2017
I am writing to request a plan refund. My husband and I purchased a sectional couch from Ashly Furniture in Fairfield, CA. Like most major purchases, we bought the warranty associated with the furniture. We have done a diligent job keeping our couch in really good condition. Late last...

Canadian Tire / poor customer service experience

kreesta on Apr 17, 2017
Today is April 17th, 2017 and I visited one Canadian Tire store (my home location in Welland, Ontario, Canada). I was in search of a conversation set item # 88-0765X that is on sale in your current flyer from 1699.99 down to 1449.99. I asked the customer service rep. if I could see the...

Rooms To Go / return policy

Steve 22 on Apr 17, 2017
I Purchased a couch and recliner. The recliner is too large for the room and I checked with the store regarding any options that we may have. The total cost of the pair was almost $3, 200 delivered. They offered to take the chair back and give us a store credit. The chair was $574.28 and...

Conn's / My sofa and loveseat I am trying to replace

Becky Pickering on Apr 17, 2017
Conn's PLEASE pull up my account - Rebecca Pickering, 2626 Kimberly Drive, Garland, TX 75040 Phone: 214-505-3422 I have been waiting on a repair for quite sometime. I was advised at the end of March the replacements were no longer available and was told to go to the store at my convenience and choose...

Lorne ,Donalda Allison / 2 reclining loveseats

Lorne Allison on Apr 15, 2017
The backs are lose .One arm is falling apart. Not made very well for the price.Had a guy come out to look at them that was back in February. The brick in Calgary keeps saying the will call on a Friday .Friday never comes.We have gone down to the store and each time we are told something...
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