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Furniture Complaints

Rooms To Go / bedroom furniture set

Sa
sagaribay on Dec 10, 2018

I bought this beautiful set in October and I received partial furniture in November 24, 2018 the dresser was broken. They tried again December 1, 2018 to delivery guys broke the dresser by scratching and ripping my kitchen floor and leaving scratch marks through my house. What kind of...

Leons / poor service late delivery

An
Andrewfountain on Dec 10, 2018

We had purchased a sectional what is set to be delivered in six weeks which would be December 11 on December 9 I phoned the store to make sure it would be in on time to find out that it will not be in till the end of January possibly at the earliest after spending the amount of money I did...

Raymour & Flanigan Furniture / in store experience - employee

Kr
Krissy** on Dec 9, 2018

December 1, 2018 I visited the Raymour & Flanigan Gateway Center and had the worst store experience ever. Upon walking into the store a sales associate asked, if both me and my sister needed help and we replied " no we are just looking", thank you. We were shopping around for two possible...

EasyHome / insurance on purchases

Ju
Judyluven on Dec 8, 2018

My complaint comes from how the insurance works on purchases at an Easy Home store. I hade been making payments on a living room set consisting of a love seat, chair and couch. I only had one last payment to make when we had a house fire that claimed everything. We had insurance on the...

Exclusive Furniture / bedding accessories

Ju
JuneHouston on Dec 8, 2018

I purchased $2500 worth of furniture and forgot my queen bed protector pig. I went back 4 days later to retrieve before my furniture was to be delivered. I called the same day of purchase when I got home. I was promised my item would be put behind the receptionist desk and waiting for me...

Dot Haussamer / quality of lounge suite

Ha
Haussamer on Dec 8, 2018

Good day I am very disappointed, bought a lounge suite September 2017 in cash with Bradlows in mossel bay, the 3 seater recliner arm rest broke before, they came to fetch, fixed it, now the same seat is much lower then the others, I demand a whole new set with full guarantee other wise I...

A. Share & Sons Limited (ScSFurniture) Company number: 323778 / unprofessional, rude, discriminating, uncommitted, wrong information

Dr
Dr.Chandio on Dec 8, 2018

The sofa was ordered on 07/10/2018 and the total price including the delivery charges were paid through debit card. The staff dealing at the time was Jim, staff ID:35803. He verbally promised that the sofa will be delivered by the 15th -16th November 2018 on the receipt it was estimated a...

TheBay.com / Hudson's Bay Company [HBC] / edmonton londonderry mall staff

Ab
Abby Toews on Dec 7, 2018

Friday December 7, around 6:30pm 2nd floor After my husband got off work, we decided to head to the Hudson's bay to couch shop. My husband and I were sitting on a couch with our Starbucks, as he was price matching the couch on his phone. Franca, came over to tell us we couldn't sit on a...

Lastman's Bad Boy Superstore / delivery of reclining sofa (product #103093) (sale # w435206)

Ke
Ken Fujimoto on Dec 7, 2018

Lastman's Bad Boy SuperstoreHello there, My name is Ken and today December 7, 2018 at 10:15am I received my the delivery for my very first purchase of furniture at my home. As its the holiday season and Christmas is fast approaching the new addition of my sofa to my newly renovated home was very exciting...

Makro Online / mak1088497

He
Henco1 on Dec 7, 2018

Hi. I would like to regester a complaint. I did a online order the 28th November with 7 to 10 workings days delivery. Its chairs that we needed for our christmas dinner. Its been days, not working. But decided to phone makro since i have not heard anything. Only to be told no stock. Thus even...

Rochester Furniture / Pepkor Trading / beds

He
HeywoodAmbs on Dec 6, 2018

Rochester Furniture / Pepkor TradingAbsolutely shocking customer service and product. Bought a new bed frame in April, after 6 weeks the bases support collapsed sent photos complained nobody ever responded now the bed is completely broken. I demand a new bed with better support 😡😡😡😡😡😡😡😡😡😡😡😡😡 I phoned repeatedly reported it on...

Structube / products and customers service

Si
Siang on Dec 6, 2018

StructubeWe order 3 beds and a sectional sofa.when the order arrived, we start to assembly it .King bed slat broke once we place a mattress . Sectional sofa hook doesn't lock to each of the pieces, everytime sit on it the hook got loose . Called and e mail so many times to customer services, rude and...

La-Z-Boy / lazy boy recliner latching device allows recliner to slip down when going back in it.

Ji
Jim Hoffman on Dec 6, 2018

We purchased 2 recliners from your Kalamazoo Lazy Boy store in 2015, and 1 in 2017. Both recliners are now having the same slipping issue with the plastic holders under the chair. I called your customer service dept. today and was told the handling fee for them was 12.99 each to be paid by...

Nebraska Furniture Mart / manwa uxw5233hm l-2 eh-pwr lth recl lvst

Su
sunrises on Dec 6, 2018

Nebraska Furniture MartWe received this recliner on 2/7/18, On October around the 3rd of that month we submitted claim number 979376. The foot rest support came apart from the loveseat. A service man was called out on 10/12, and the part was ordered on 10/17 with the part being in from 4-6 weeks. It is now 7...

Pottery Barn / non delivery of sofa

Ju
juliehort on Dec 6, 2018

I ordered a sofa in Aug from Pottery Barn and I still have not received it. I have called many many times to find out where the couch is but to no avail. Next step is to go to court and sue over delivery period issues. ' The order number is [protected] The item is a Townsend rolled arm...

Raymour Flanigan New 14th St Union Square Store / living room set

De
Delores McClain Ouattara on Dec 5, 2018

Purchase American Leather set that I can not get up or down on it due to it sits on the floor. I also did not know that it did not have high back support, nor does it have high arm rails. Despite having handicapped equipment I still need a couch that I can sit down on and get it. I explaind...

Bradlows Furniture / settlement account

Aj
Ajay1306 on Dec 5, 2018

We settled our account in September this year, in full paid an amount of - +R20000, we expected this to be a good thing, only to find our that the count is paid off at Bradlows but reflecting as an unpaid account from September on Experian, we then we to the phoenix branch, and they were...

Best Buy / customer service damaged products

Pl
plk61 on Dec 5, 2018

We purchased a KitchenAide Refrigerator $3800 and a KitchenAide Dishwasher $900 from Best Buy in Alexandria, VA. It was delivered in September 2018. After installation we noticed a defective leg and the doors were uneven which prevented the interior drawer to close. We called for a service...

Structube / structube delivery and refund, unethical behavior, terrible customer service

Sh
shelbybr on Dec 5, 2018

I placed an order with Structube in store on Nov 10th. I paid for 4 items totaling almost $1500. Two of the four items were to be delivered to my condo within two weeks. After 2 weeks and hearing nothing, I called the store. They informed me that one of the items i ordered was not in...

Leon's Furniture / online purchase for a tv

Da
David Yoon on Dec 5, 2018

I will never buy online from leons. You should not either! Go to best buy or walmart. I purchased a 58"samsung tv that was on black friday / cyber monday deal for $699. The purchase date was november 26th, and I bought it online at leons. Ca. (at the same day, the same model was on sale...