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E-Shopping Complaints | Page 7

AliExpress / a product I never received

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Tear on Dec 4, 2018

AliExpressI ordered 2 sofa covers and waited along time to get them. Finally I saw on the Israeli post office that they had arrived to Beit shemesh post office not specifying which one. I mentioned this to them and they kept on asking me to go to the post office. However due to many Jewish holiday...

Vanessa LeFebvre of Lord & Taylor / a simple return? it was like an episode from the twilight zone but not funny because it was real!

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Katrina Lane on Dec 4, 2018

What a nightmare! I purchased 3 Essential Cashmere Crewneck Sweaters only to realize I needed to return them as the prices kept dropping. I went to the Oak Brook, IL location and they have signs taped on all the entrance doors saying that are NOT accepting returns! This store is closing...

Wish.com / wish took my money and won't answer my emails

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FaithHL on Dec 4, 2018

I placed an order from south africa on wish for more then 300 dollars, I oaid and they asekd for bank statements, I have send them through 7 bank statements, and told me my order was refunded on the 4th of december on the 5th of December they deducted my acount for the money after they...

Target.com / terrible telephone customer support for online orders

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Ernesto Camelot on Dec 4, 2018

The in-store experience at Target is always excellent, but Heaven help you if you ever need assistance with on order placed online! Target's telephone customer service for online orders is absolutely pathetic! You will wait on the phone FOREVER to reach a live voice, only to find out that...

Wish.com / I was trying to order vape. have to quit smoking and need new equipment

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Pamela Minen on Dec 4, 2018

Was told I wasn't me many I had different password.was all done.got a message problems with my acc.l lost my legs 6 years ago.I don't get out much.I'm supposed to get a coppy of bank statement and photo it.I over drew money that day.others one thing I need to put on hold till January.the full...

Restaurant.com / deals beyond meals

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Nicole Longmore Koseoglu on Dec 4, 2018

On October 10 I ordered 3 Fragrance.net certificates to meet their minimum. However when I tried to redeem on Fragrance I got an error stating the cert # was invalid. I called Restaurant.com who told me the certs were valid & that I should call Fragrance.net. They suggested that I redeem...

OnTrac / delivery - package thrown out passenger window

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Bpollak on Dec 4, 2018

An amazon box (6 pounds, 15x12x11 box) was one of many packages I was expecting today. I left my gate open, so it wouldn't be left on the street. I watched as the white truck or small van pulled into my driveway, and was ready to go and meet the driver when I saw the package ejected from...

Sunbeam Products / jcs customer service

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S2018 on Dec 4, 2018

I placed an order on Sunbeam.ca on Nov 24 2018, since then I have not heard anything back about shipping my order. I was expecting to receive this by today to give as a birthday gift. I'm definitely not happy with your service and lack of communication. I tried several times to contact you...

MetroDeal Holdings / metrodeal voucher expired

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sunjom7070 on Dec 4, 2018

I bought a total of 3 vouchers (two different transaction) on Dec 3, valid from Dec 4 - Dec 29, was given the date of Dec 4 as payment deadline. I made my payment on Dec 3 (1:46:44 pm), and I received a confirmation email from Dragonpay and Metrodeal that my purchases was successful. But...

Wayfair / renwick wool red indoor/outdoor area rug

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Anna Seth on Dec 4, 2018

I am a return rugs reseller. The red rug that I got was listed as this name and the retail price matches the one on wayfair. Now, wayfair usually changes the name of the rug, but even the manufacturer's name. There's usually a whole "About" section of a manufacturer that seems made up...

GearBest / item not delivered

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DutchAdams on Dec 4, 2018

I ordered a mobile phone on the 9th November, which was sent out by gearbest. On receipt of the item in my country, the delivery company had lost the item. The delivery company admit they have lost the item and simply ask gearbest to raise a claim. I cannot deal with the delivery company...

Souq.com / delivery of tv

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Leah Harkin on Dec 4, 2018

I ordered a TV from Souq 3 weeks ago. It said that the tv was delivered 10 days ago but it has not been. This is a 43 inch tv which i purchased from the black Friday sale. The customer service team have been awful and no help in following up with the delivery driver. They have not even...

Aramex International / shipment not received and useless customer service center

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Mofeed Omar on Dec 4, 2018

Really I am disappointed from the service provided at whole level. Finally after try calling 100 times the customer service # linked. I've asked many employee to provide me an email for any decision maker in your entity with no any response. any way, my order from VIPbrands shipment #...

Lasership / lie about refused shipment

Ja
James Constantino on Dec 3, 2018

Was supposed to get package today. Home all day. They never showed up. When I tracked package it said delivery attempted but customer refused. They even listed the time they showed up. nobody refused because nobody showed up to deliver. These guys are the worst shippers ever. They don't even...

FashionNova / shipping and refunds

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Olohime Umakhihe on Dec 3, 2018

On the 21st of November, I made 3 orders with Fashion Nova. All orders went through and were confirmed. Two days later, I received two emails explaining that two of my orders were cancelled by the company because the items I had ordered were out of stock. Not one item, or two, but everything...

Kohl's Department Stores / kohls.com

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Erica23 on Dec 3, 2018

I ordered the fitbit ace on Nov 19, 2018. Received an email stating my order had been shipped. Days later trying to track the shipment and could never get it to pull up. Contacted FedEx on November 30, 2018 to see why I had not received my order and could not track it and was informed...

Craigslist / craigslist repeatedly removing my posts

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rustnstuff on Dec 3, 2018

craigslist has removed so many of my ads posted under Tucson, AZ antiques that I have given up counting, ( FOR NO OBVIOUS REASON ). I have gone to the help dept to no avail. At this point I am REALLY, REALLY pissed, I get no help, I tried calling the help phone numbers only to get a damned...

Amazon.com / prime orders not being delivered within the time promised.

On several occasions, orders through Amazon Prime have not been delivered within the stated time frame. The most recent occurrence was yesterday. One of the reasons I'm a Prime member is to take advantage of the delivery times indicated by Amazon. I contacted Amazon and they provided no...

Souq.com / delivery

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Basma El Mahmoud on Dec 3, 2018

My delivery was delayed 9 days from the delivery date Firstly, The delay has not only caused inconvenience, it has caused a great loss of money and clients due to my inability to commit to a deadline which was due souq's incompetence and disrespect towards the client needs. I would like to...

Easy Spirit / abysmal customer service, bait and switch pricing

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MGG123 on Dec 3, 2018

Started the checkout flow just before midnight, and was shown one price. Filled in payment info and completed the order and suddenly was charged double with zero warning. I understand how this could happen since the order went through at 12:01 am. If the sale ended, fine, but there should...