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Clothing, Shoes & Acc Complaints

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Zulily / ananda's collection White scoop-neck dress

Wendi Henry on Apr 29, 2017
The item said one size Plus but the item is not a plus item I wear 2X and I thought I was getting something that will fit but it does not fit I've had a couple of experiences recently with ordering from your company and the sizes are not right I think you need to be specific in your...

Brave New Look / Canadian roots leggings

Catismad on Apr 29, 2017
Have been trying to exchange these for 7 weeks. Just had a call with customer service where we were told TWICE that my hips are too bIg for the product. EXTREMELY rude CSR. I actually have very small hips. Am a size four. My issue is the material is of a lower quality that I am used to...

Purple Haze Clothing Company / cloths are made from rags

shazzaUK on Apr 29, 2017
bought a top and skirt online got it 2 months late they were made terribly and i could not wear either when i got on to them no refund and no apology hard enough to get money to buy things for special occasions but 2 months late and no refund beware they are fraudsters do not use them...

FansEdge / Order never received

SKSKSksk on Apr 29, 2017
I ordered $500+ worth of goods from Fans Edge. Two weeks later I get an email saying they were issuing a refund as my order was returned. I never received it! Their customer service is THE WORST. Lazy and disinterested chat where they wasted one hour telling me I never receivers that email...

Fairy Season / Service and quality

Pinger12 on Apr 29, 2017
What a scam. Quality of material isn't what is in the pictures. Order not processed properly, I ordered late November, assuming I wouldn't get for Christmas but possibly in the new year...it's now 5 months and after numerous emails and they finally 'sending' a replacement order...I...

Victoria's Secret / Exchanges

Unsatisfied customer on Apr 29, 2017
While on vacation I stopped in a local store and purchase $250 worth of product the worker measured me and handed me a bra to try on once I agreed that it was nice she filled my bag with beautiful set I purchase them now that I am home from vacation she gave me all the wrong size bras I am...

Fashion Nova / I haven't received my order

Tyrone Turne on Apr 29, 2017
I place an order a week ago made the payment I was waiting on the confirmation of my order but nothing I started sending emails calling but still don't have any response from them I want my money back I spent $385 Address is 3242 Peachtree rd ne unit307 Atlanta ga 30305 my phone number i...

FashionNova / My order has been flagged as fraud

Honey Nicerio on Apr 28, 2017
FashionNovaOrder#5103331 #5102856 My email address: honeynice023@gmail.com What happened to my order? Why its on hold or flagged as fraud? I received an email from you fraud department. I'm calling your number but no one answers. I ordered twice the first one is the nude dress (going down dress) and...

Rotita.com / 2 dresses one tank suit and bottoms

Theresa A Giannette on Apr 28, 2017
Rotita.comHello customer service: All 3 items don't fit I would like to return all items. I have the bag with labels on it. 1 blue dress, 1 Burgundy dress and one tankini set floral two piece. How do I ship to you? By mail, Fed Ex? Do I use the labels on the bag? I would like a refund...

Dillard's / Mens Roundtree and York Gold Label dress shirts

Craig Hopton on Apr 28, 2017
For over the past 4 months alone I have purchased more than 10-12 Gold Label dress shirts and at least 10 trousers. Prior to that i had purchased 5-6 Gold Label dress shirts at the Chesterfield location. I am very familiar with the product and I like the fit and style of the shirt. Earlier...

Stein Mart / Plus size clothing

Helen M Brown on Apr 28, 2017
To whom it may concern I am very dissatisfied with the amount of plus size clothing you carry in your stores. I received your store catalog in the mail today. Upon looking thru it I couldn't believe you had several pages of women's clothing advertised and only 2 small pages of plus size...

Ecco Shoes / Soles of new shoes are gummy, sticky, and disintegrate!

Georgia Dixon on Apr 28, 2017
Ecco ShoesShoes were purchased as new several months ago thru a reseller on Ebay. Earlier today I started to wear them and they are a mess as you can see from the photos. I have purchased many ECCO shoes in the past and have never encountered this problem. Although certainly manufactured by ECCO...

Annco, Inc. / The Loft website

Antonia M Taylor on Apr 28, 2017
I get emails from The Loft everyday. Whenever I click on the email to access the website, I get a blank page or, I go to the website to browse and click on an item that I'm interested in and again get a blank page. So, either I can't access the website or I can't access an item and...

Wish / Service

iceman222 on Apr 28, 2017
I have not received my order from Wish.com around a month ago. I have the information if you could help. It is just very difficult to contact anyone directly from this company and I paid for this item. It was supposed to be mailed at my address 1362 South 1550 East Provo, Utah 84606 United...

Steve Madden / DONDDI-M sandal, ECENTRIC-Q sneaker,

Sabrina Silveira on Apr 28, 2017
I have been a long time buyer of steve madden products, especially footwear and my recent experiences with the quality has left me extremely disappointed and regretful of my purchases. I bought the DONDDI-M sandal last month for a vacation and after wearing them ONE time the leather of the...

Aldo / Return/exchange service

Doral88 on Apr 28, 2017
AldoOn 4th of February, 2017 I bought a pair of boots in Aldo (item: 23-05-01-Gerrade) for € 93, 98. On 24th of FebruaryI had to return the item, once that after a few uses the boot was completely damaged (photos attached) and I exchanged for the same model (the salesperson told me that it wouldn't...

Farfetch.com / Scam to get credit card info.

Pennro on Apr 28, 2017
I ordered an item, got the cookie cutter/template email confirmation saying that within 48 hours, I'd get an email confirmation from the merchant with updates. Never got that second email. A week goes by. Still no email... and no product. But they had charged my credit card?? I call...

Mr Price Group / MRP / Exchange

DanelH on Apr 28, 2017
I bought a pair of jeans in Lakeside mall Jhb Easter weekend. When I got home I saw the zipper of the jeans was broken. I want to exchange it at my Mr Price in Kathu Northern Cape but the service of a employee Justin was unacceptable. He told me to take the pair of jeans back to where I...

Rotita.com / RETURN/RETUND - ORDER NO: W1704012302389679

Jane Sterrett on Apr 28, 2017
I ordered 4 swimming suits on 04/01/2017 in the size that should have fit based on their charts. $93.92 cost of suits was billed immediately to my credit card. I got the swimming suits on 04/14/2017. All are to small. I've tried to submit a return ticket within the 30 DAY EASY RETURN...

Fairy Season / Poor quality, wrong size and the most terrible support

Janka on Apr 28, 2017
I have ordered 3 pieces of clothing from Fairy Season and was very disappointed with quality. Items looked nothing like I expected and one dress did not fit. My order was completely messed up so I contacted Fairy Season and asked for a refund. They asked me to send pictures and even after...
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