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Books Complaints | Page 2

Credit One Bank / gross mishandling and denial of valid dispute

ALight on Jan 7, 2019

Credit One Bank received a comprehensive and detailed letter from me stating why I wanted a refund. The points are valid and true. I requested a purchase refund of $720 to cover 90 books I pre-purchased with excitement and anticipation of a really great product. What I, and 21 other...

Thrift Books Global / incomplete order/false advertising

IER1 on Jan 6, 2019

I have made two orders to thriftbooks and both orders advertised a book plus a good quality CD. Both orders had no CD with it, just the book. They were both language books so it was very important to have the CD. On one order, customer service responded by asking me a question: what do...

All You Can Books / what account?

Sherry Hayman on Jan 6, 2019

All You Can BooksI was billed through PayPal for this monthly subscription and I've tried every email I have but have to account to cancel?? Now I've been on hold for over 30 minutes with their 24 hour /7day a week contact number! Ugh. Not an ideal way to spend a Sunday. Now i can't submit a complaint le...

SVK*Disney Books 5968 CT / unauthorized credit card charges

Judith HURST on Jan 6, 2019

My acct was hacked, disney stuff ordered, cr card used without permission. Did not order anything from these people. Money removed from my acct not enough funds to cover charge got hit with bounce check fee. I want my money and check fees returned to my acct. Now!!! I'm retired and on...

GrooveBook / how to unsubscribe to ur app

Shannon Taylor Withrow on Jan 5, 2019

I want to unsubscribe off of hroovebook so yell need to take my information off of ur app. I can't find a way to contact you it shouldnt be this hard to unsubscribe to this app it wont let me take my card information off of it r nothing I haven't even received a book from ya'll yet so it...

Bottom Line Books / receiving books not ordered/payment requested

Miss Led Enough on Jan 5, 2019

Received book not ordered which was sent back. They want check made out to: BottomLineBooks (no spacing between words). Checked and there is no business called 'BottomLineBooks'. Their website to make a payment is I typed just '' and it...

Xulon Press / royalties not received

Kristin Baker on Jan 5, 2019

I am the co-author of the book Carrying Divine: My Rwanda Genocide Survivor story. (Kristin Ponce' Baker). My friend Henriette Nyirarukundu Ngenga, the heroine of the book, just contacted me to tell me she has not received any royalty payments in over two years but has been traveling and...

HGTV / invoice

Nina johnston on Jan 4, 2019

I continue receiving invoices for hgtv subscription that I have requested numerous times to cancel. I only paid for a 1 yr subscription and then requested a cancellation. The magazines continue to come and I do not accept them. I have put this in writing with each invoice. I refuse to pay...

The Book Depository / purchasing a book

Victor Sukhanov on Jan 3, 2019

I am trying to buy a copy of Mein Kampf. I reside in The United States of America in California and my transaction will not go through from your end, I've called my bank provider and every thing from my end is good, I don't know why the Book Depository keeps declining my purchase. I've...

Barnes & Noble Booksellers / I did a mistake in my order and try to cancel the same day-not possible. once ordered its locked in.

Ela Mierzecka-Pain on Jan 3, 2019

[protected] -order number Postage and tax charged when on the website it was promoted 'postage free'. It turned out that free postage was only for US customers. I did see the charge on the final invoice but I pressed the wrong button and then I tried to cancel the order. No way. Once it...

Barnes & Noble Booksellers / membership renewal

Balsam on Jan 2, 2019

I am a long time member (#[protected]). I received a renewal notice on Dec 21, 1918 and I have used the automatic renewal feature with my credit card and this year I edited the credit card to a new card and received an email confirming the change. When I went in to purchase some items on...

Agoda Company / booking id [protected]

Selina Tan on Dec 31, 2018

Agoda CompanyDear Sirs I had made two bookings on 29December with KSL Hotel & Resort as per the attached booking respectively unfortunately when we arrived the hotel, they could accept 1 booking from us which was ID [protected]. I had no choice but to leave my children and the helper temporary first and...

Telkom SA SOC / airtime

Jonathan332 on Dec 30, 2018

My airtime got deducted from me, I had R7 in my account and bought R20 airtime thus increasing my balance to R27, I bought a nice bundle for R8.25 and a few minutes later I am being told my balance is lower than R5, how is this possible wasn't I suppose to be remaining with R18.75? I need...

Gala Hotels / gala hotel received my money but no reservation

LadyMuchen on Dec 30, 2018

Its look like a nightmare in the end of the year which all hotel already fullybooked and when you do the check in then hotel said your reservation was cancelled by galahotels on 19th december 2018 I try to call for almost 7 hours noone pick up looks like the customer service fake. Email also no...

Royalton White Sands Jamaica / everything

AbdelKrim on Dec 29, 2018

first of all we are still here in the royalton and we are very dissapointed its our honeymoon, and when we came 3 days ago they made us wait 5hr in the lobby then they gave us a room with workers view instead of pool view it is what we paid for, 4800$ cad for a week in this hotel no...

VIP Readers Service / vip readers

Sarah Deckard on Dec 28, 2018

So when I first moved into my new house I got a call from VIP readers. They try to get me to do this and They told me I can try it out and if I want to cancel it I could. I told them no several times and this being my first time out on my own I said ok. I forgot about them because It took...

Georgia Power Company / cutting our lights off - error on georgia power


On 12/26 we woke up to our lights being cut off around 9:30AM- I contact GP to find out why and it was an error on their part. When I contact GP it had to be around 10:15AM. It is currently 2:17PM and we still have NO lights due to GP error. I have called and spoke with a customer service... / formal complaint

Mohammed Shukri on Dec 24, 2018

To whom may concern, I writing to make a formal compliant against Kiwi airline. My compliant is that you failed to refund me my cancelled flight ticked ref: 8002509. Which still I have not receive my refund £853. Can you now please fully refund me my money and compensate me for street...

Shopee / did not receive the item when "return to sender" has already been retriggered

iamestee on Dec 23, 2018

Shopee12/19 the item on my acct has been marked "return to sender" but as of the moment, said item did not reach my doorstep.No feedback receive from your CS despite of many emails I've sent instead, they are mentioning an old but already resolved issue.I don't think those CS of yours deserve to work on your team, they're too lazy to investigate and help!

LBC Maasin City, Southern Leyte / unethical staff of lbc

Ruel Arot on Dec 23, 2018

Please be inform that I want to complain the three (3) of your staff assigned in your area of operation, who were on duty last January 27, 2018, namely; Maricar Suban with ID number 101652, designated as Customer Associate, Wendel Bactul with ID number 101504, designated as Delivery...