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Airlines Complaints | Page 7

Air India / baggage damaged

Aldwin Ragoonath on Jan 8, 2019

To Whom it May Concern: Greetings. I filed a complaint by email but I have not received compensation. DBR HYDAI22058 We took a Air India flight from Delhi to Hyderabad on the 23/Nov/18. My wife's bag was damaged beyond repair. I reported it to a Air India agent in Hyderabad. I was authorized to...

Aeromexico / request refund of tickets / medical reasons

Steven Koch on Jan 8, 2019

AeromexicoTo whom it may concern: I Steven Koch had to change our (Araceli and Steven Koch;December 24 2018 flight to December 26 2018. The reason being my wife fell and broke her ribs. We were informed that we had to buy new tickets, but could get our monies back if /when we filed a refund/complaint. So...

Pegasus Airlines / baggage damaged


Pegasus AirlinesI flew from Vienna, Austria, (January 7th, 2019) to Tirana, Albania. With a connection in Istanbul, Turkey. When I was picking up my luggage in the end of the curse, I found out that one of the wheels were broken. Not only this, also, I realised that whoever broke it, tried to fix it with...

Air India / call center

puneetanandus on Jan 8, 2019

Air IndiaHi: I would like to bring your notice to the chaos I had to go through today and how I was treated by your call center staff who will not care for a customer. I had booked a ticket for my wife from make my trip. E ticket number : 098-[protected], PNR number: J27HT. this was a round trip...

Saudia / Saudi Arabian Airlines / Saudia Airlines / booked ticket/schedule change flight

Mirza adnan on Jan 8, 2019

Hi i am still waiting for my help i booked ticket 29/03/2019 with my famly coming back 27/04/2019 lahore to london! RUH stary over is 15 hors now i ask then can you plz give me Alternate flight they say i cant help you you can refund yoir money!i booked 2 manth ago now is fare is going...

Singapore Airlines / booked flight not received

Christine Spicer on Jan 8, 2019

I purchased seven flights with Singapore Airlines, with some flights transferred to code share with other airlines by SA. Within these bookings I was unable to board one of the flights due to the booking not being recognised, though I had ticket confirmation from SA. The flight was departing NZ...

Lufthansa German Airlines / poor security service

Page Salenger on Jan 8, 2019

My daughter left tel aviv for munich on flight #321 1/8/19. When she arrived in munich, she had to pass through security for a connecting flight to the us. She asked if she could pass through with an empty water bottle, and was told yes. When her bag passed through the machine and someone...

Air India / air india officials

Chetna mahajan on Jan 8, 2019

Complaint no.- 1092306 Flight no. - ai 9622 (bhatinda to delhi) Date - 07-01-2019 Pan no. - aadcm5146r Booked date - 18-12-2018 Booked id - nf72697155055901 Total cost - rs.15247.00 Name - chetna mahajan I had a flight from jammu to delhi (connecting flight) which was from *jammu to...

Oman Air / check in - staff rudeness in business class counter

Maielayan on Jan 8, 2019

Dear customer service /Oman air, Hope this email finds you well, Im sending this email sharing the bad experience and officially raising complaint against unprofissional treatment, disrespect and rudeness from your ground staff who was supervising the business class check in at Queen Alia...

Airports Company South Africa / passport control or tambo international

Julie De Jongh on Jan 8, 2019

My unaccompanied minor daughter arrived in Johannesburg this morning 08.01.2019 and the official refused her entry as she had lost her birth certificate. He refused to speak to me the parent of the minor and threatend not to let her into the country despite her being a resident. She wa...

Jetstar Airways / worst customer service

Eric Voon on Jan 7, 2019

I had a carry-on baggage that I with me on every other flight and including the flight I took to Melbourne from Perth. There wasnt a problem until I reached the boarding gate in Adelaide airport, going to Perth. I was told my luggage was too big and when I checked in my other luggage's the...

Cleartrip / air ticket cancellation and refund matters

Jobykt on Jan 7, 2019

Myself and family had booked a return flight from Abudhabi to kochi with first departure on 24 Dec 2018 and second leg, the return on 10 jan 2019.We did travel on the first leg of the eturn journey changed. We have subsequently cancelled the return journey by contacting the customer...

Malaysia Airlines / customer service

Vindya Lakmali on Jan 7, 2019

I, my daughter and my husband were returning to home Sydney after a vacation in KL. We told the officials who was at the checking to give us seats together because of the toddler. And he said he would and we checked with him repeatedly he said he did as we requested., but to find out that...

WestJet Airlines / bumped from direct flight december 11 which we booked last march

Ed unhappy on Jan 7, 2019

Last March we booked a direct return flight from Maui to Calgary Dec 11th. We were bumped off the flight (after being led to believe the flight was cancelled) and re-booked on an overnight flight through Vancouver with a 7 hour layover. After returning home by changing to a direct flight a...

Jetstar Airways / baggage check in crew

Jonesy1987 on Jan 7, 2019

To whom it may concern, Mobin who was checking in bags for flight jq234 from chch on 8/1/19 has upset me deeply and as a result I will refuse to fly with jetstar again and will happily tell everyone to do the same. The first I saw of him - he was arguing with a couple about weight of a bag...

Starbucks / service

Michael Marrazzo on Jan 7, 2019

December 29 2018/ 0648 am/ inside San Diego international airport/ 30021 Olivia. Service was horrible, especially after a 45 minute wait. After my wife placed her order and after an additional 15 minute wait, her order never came out. We had to ask constantly for her order and even after...

Southwest Airlines / baggage handling

rspreng on Jan 7, 2019

We departed Sunday afternoon, January 6, 2019, from SFO to DIA on Flight #4243. The flight was slightly delayed due to an extremely full plane and inclement weather. The issue was the way baggage was handled due to these two situations. Some of our luggage was transported on another...

FlySafair / Safair Operations / my flight

Ilse81 on Jan 7, 2019

Good day. I booked a flight on 3 Desember 2018 frm Port Elizabeth to OR Tambo (FA237) for 8:40. I booked a seat and pay extra to sit at the window. All of the seats wherr mest up. Someone else took my seat. Why did I pay then for a pre-booked seat. When I complained nothing was done. Im...

Jetstar Airways / i'm complaining about your staff

belinda godber on Jan 7, 2019

I was supposed to board the plane from Sydney to Melbourne at 2 o clock witch was rebooked because my original flight at 8 o'clock was canceled. train was running late 20 minutes so I book in online and for some reason it only book a boarding pass for my return flight witch is a week from...

Changi Airport Group / typing error on boarding pass but still can smoothly entry

AppleGreedRed on Jan 7, 2019

Changi Airport GroupThis accident happen during our family trip to Korea, by vietnam air trasit from Singapore - Ho Chi Minh - Korea, during check in in Vietnam air counter 2, Vietnam air service counter man issue us 12 boarding pass from Singapore to Ho Chi Minh and Ho Chi Minh to Korea, how ever our family...