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Airlines Complaints | Page 3

Jetabroad / unaware of transit visa requirements for hong kong.

Kushman on Dec 14, 2018

Hi, I got to the Sydney airport for my flight to Nigeria en route Hongkong only to realize that I need a transit visa for Hongkong. I was not aware of this requirement and I tried to contact your office to find a way out but it appears you don't work Saturdays. I will contact on...

Flighthub / refund

rohina on Dec 14, 2018

I am very very upset with way flight hub and its associates have tried to steal money from me.. lieing to me that refund of my taxes and 2 return flights were credited by air-transit as per policy and air-transit the refund is credited but FLIGHT HUB REFUSES to give it to me. very very...

Oman Air / delayed flight

m imtiaz on Dec 14, 2018

Hi my name is Mohammed Imtiaz appointed attorney for my brother Khalid Mahmood who was delayed for over 24 hours at Manchester Airport U.K due to mechanicical fault with plane. This also cut short his Hajj tour by a one day. the dates of travel 14.08.2018 and returned on 05.09.2018. I have...

DRS Travel / egypt marsa alam

Daniella knight on Dec 14, 2018

DRS TravelI booked a trip to Cairo to see pyramids, in the UK and I have been messed around by company, when I changed my booking, the company have been on contact with me and have constantly changing my date. They have not updated my app as to when I am taking this trip so now the trip is expired...

Kuwait Airways / baggage not received after reaching the destination

Mini Sanchai on Dec 14, 2018

I Mini Sanchai travelled with my daughter from New York, (John F Kennedy Intl) to Thiruvananthapuram, via Kuwait airlines KU 118 and KU 331 on 11 December 2018 but on reaching Thiruvananthapuram i did not find my baggage which contains 4 bags (2 big bags & 2 small bags). Due to which I...

Etihad Airways / triple charge during online check-in and seat reservation

Mario Vermander on Dec 14, 2018

Etihad AirwaysDear, While trying to check-in passenger Beatrijs Schoutteten on-line for the Etihad flight from DMM to Brussels on Thursday evening 13/12 (booking ref. W64YWO ) was our credit credit card charged 3 times? At 13:25 on 12/12/18, the credit card was charged a first time for 170 SAR for...

Cebu Pacific Air / request copy of boarding pass

Jainor Timothy Garcia on Dec 13, 2018

Good day Sir/Maam! I would like to request for a copy of my boarding pass for my flight from Tawi-Tawi to Zamboanga, and Zamboanga to Manila last 31 October 2018, or any proof from your office that I boarded for the said flights. This will be used for the reimbursement of the airfare and other...

Aeromexico / flight cancellation on aeromexico behalf.

william vazquez on Dec 13, 2018

To whom it may concern. I am completely frustrated because my daughters return flight from Guadalajara to NY has been cancel by Aeromexico supposedly due to the fact that my daughter did not show up to her transfer flight when in fact she did but she was miss informed by the gate representatives at...

Pos Laju / eh888190272my

charveyf on Dec 13, 2018

Hi, I've attached the consignment number above. Item was delivered to the Bangsar post office for delivery to Kota Kinabalu. Up to day there is no update on the item which normally will only take 2-3 days to reach me. I have reported the issue to your call center to make a report as well...

Allegiant Travel Company / Allegiant Air / policy change on emotional support animals in flight and rude personal.

Mary Oberst on Dec 13, 2018

My itinery number 7PDL6G on Dec 10th. I left Owensboro, Ky the Friday before 7th. I got to the airport 1.5hr before the flight. I had an emotional support animal that came from Owensboro to Orlando. So, on my way back I was rudely told that the documentation I had was NO LONGER enough and...

Caribbean Airlines / flight day change


Hello you all. in December 3rd I booked a flight ticket with your company, I needed to flight to GEO from HAV on January 29th 2019. I got the ticket for that day as I thought in flight BW477 HAV - POS and BW483 POS - GEO, record locator LNP465. For many reasons I had to change my date...

GoToGate / unethical behaviour ks7rg2

Collin Camp on Dec 13, 2018

GoToGateKS7RG2 Hello. I asked you to re-schedule the return flight. You charged me 144 Euros. At the same time you were offering the same flight online (AirEuropa, Frankfurt -Oporto 10:50 hrs, 18th December) for 75.99 Euros. You have just sent me an email, in response to my request for a refund...

eDreams / payment error

Pradeep2748 on Dec 13, 2018

I tried to book multi city flight Tokyo - Bangkok- Bangalore-Tokyo for two people yesterday night(Dec 13). Total cost of the tickets was 123000 yen. There was error while payment, amount of 91000 yen got deducted from my credit card account and due to that ticket is not issued. I don't have... / flight details provided wrong; false commitment

Kailash nath on Dec 13, 2018

Kiwi.comI m traveliing from edinburgh to amritsar. Which has three stop. All the flight are from same terminal. Abd in ticket it is mentioned I dnt require visa. Now the airport authority is telling without transit visa I cant travel. I called up kiwi team and mailed tgem the screen shot to of my...

GoToGate / my booking

Swair on Dec 13, 2018

Dears I have done a booking yesterday, for two passengers to istanbul on turkish airline (zainab almualem and Abdulla aman), Trip is from 6th till 16th of January. As per below message, amount was deducted (Thank you for using your card XXXX2240 for GBP 625.080 at ETRAVELI.COM UK on 12-Dec 7:39 PM...

Dubai Airports / Dubai International Airport / wheelchair access for senior citizen

Anindita Nag on Dec 12, 2018

This is for the Airport authority who handles wheel chair assistance for senior people and the disabled. My mom, a 66 year old woman recently traveled from New Jersey to Kolkata via Dubai and she had the most dreadful experience at the Dubai airport. She had a wheelchair access mentioned...

Flighthub / cancelling a flight

Vincent Neal on Dec 12, 2018

On December 9th, we attempted to make reservations to Sao Paulo Brazil for a international bible convention. We secured two seats with LATAM and attempted get an additional seat for our 26 year old daughter who was paying for her ticket separately. There were no more seats available so we...

NetFlorist / flowers

MMN1 on Dec 12, 2018

To whom it may concern! I have sent numerous emails and tried several times to call a number that is clearly not working! I cannot even begin to express my disappointment, anger and frustration towards net florist!! Even after several disappointments in the past I was silly enough to...

iJustine YouTube channel / apple product giveaway

Alexis Zee on Dec 12, 2018

I subscribe to a tech youtube channel iJustine... A month ago Justine made a video on unboxing all the colours of the iPhone XR and during the video announce there will be a giveaway of all the phones. The condition of the giveaway was to like /subscribe and make a comment on her video and do...

American Airlines / mileage use policy

Kevin LMac on Dec 11, 2018

American Airlines should be ashamed that it makes its most loyal customers scrape by to earn what is rightfully theirs—a fitting way to utilize hard-earned miles. God forbid you've lost uour rlite status which is unfairly catered to the rich or corporate spenders. In my case I was waitlisted...