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Byblos Hospitality Group
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Byblos Hospitality Group
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www.bybloshospitality.com
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Byblos Hospitality Group complaints 4

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5:44 am EST
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Byblos Hospitality Group Breach of contract

They are not following what is in the contract for their employees, like for the working VISA. They should be the one to shoulder it for the OFW from the Philippines but they are deducting it on the first months salary of their employees. They make their employees work for 12-16 hours per day but they dont pay their overtime even though in the contract it says that overtime after 8 hours should be paid by the company. They dont give the time card to the employees so that theres no evidence that they worked overtime without pay. They dont give the last pay of some of their employees and cancels the contract without any definite reason or explanation. Very bad company

Desired outcome: Investigation request for filipino workers wages

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5:35 pm EDT

Byblos Hospitality Group Third grade employees

My complaint is against the third level robber working in Byblos hospitality.
His name is Lloyd Dsouza he was a cheat and robber of his area. He was also reported for theft in the place he was born and raised Sahar village.
Equally third grade level is his mother she is a cheat and robber just like him. They have robbed and earned money through lot of false means
The most rotten of them is his sister Rachel a born and raised [censored]. She has dirty habit of surrounding self with guys and inciting or encouraging them against others. She goes around gathering information about other. She has robbed many people from her office. What she and her mother is doing is like a form of prostitutions.
They go around gathering other people gossip to blackmail or use them for their profit.
Lloyd sister Rachel is such a [censored] she has 13, 14 year old guys on her call. She uses them to get information about other people to use and harass others for their personal need.
Kick out dirty Lloyd Dsouza and his third grade family from your office. His sister Rachel the rascal [censored] has married a hindu going around saying she is unmarried. To make others like her and her prostitute mom.

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6:11 am EDT
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Byblos Hospitality Group staff abuse

They keep the passport of their employees and whenever the employees ask to get their passport for whatever purpose like vacation they ask [protected] aed as a deposit for them to be sure that we will come back. They are threaten of us not coming back to work on their company again cause they know for the fact that they dont treat their employees good especially Asians. I experienced it myself when i asked for a vacation they did allow me yes yet the night before my flight they just dont wanna give my passport unless i deposit 5000dirhams. No other option that was left for me so i called the police and they terminated me without giving my last salary. They are so racist!

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Katieminami
Manila, PH
Jan 10, 2023 1:06 am EST
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You will pay for your working VISA even though they should pay it in the contract. They dont pay overtime but they make you work for 12-16 hours per day. Management is cruel to employees They did not give me my last pay. They cancel the contract without definite reason or explanation Cant use guest elevator

Is Byblos Hospitality Group legit?

Our verdict: Complaints Board's thorough examination reveals Byblos Hospitality Group as a legitimate entity with notable strengths. Despite a 25% resolution rate on customer complaints, which invites a closer look, Byblos Hospitality Group stands out for its commitment to quality and security. Clients considering Byblos Hospitality Group should delve into its customer service record to gauge compatibility with their expectations.

Byblos Hospitality Group earns 94% level of Trustworthiness

Perfect Trust Endorsement: Byblos Hospitality Group achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Byblos Hospitality Group. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for bybloshospitality.com can be seen as a positive aspect for Byblos Hospitality Group as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Byblos Hospitality Group's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Bybloshospitality.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bybloshospitality.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Bybloshospitality.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bybloshospitality.com may offer a niche product or service that is only of interest to a smaller audience.
  • Byblos Hospitality Group protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
  • We conducted a search on social media and found several negative reviews related to Byblos Hospitality Group. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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5:24 am EDT
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Byblos Hospitality Group Staff Abuse

Byblos Hotel are bullying and mis-treating staff for a long time and I want to stop this once and for all. When staff work for the Group they are not treated properly and when they resign they are threatened with bans (Even when out of contract) and there Gratuities are generally stopped. They Bully mostly asian staff as they know they are scared to defend themselves. Anybody that has had this abuse please add to this and we can stop this for good.

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Jon Despres
, AE
Aug 25, 2014 4:33 am EDT

Hi, we have had the same problems. My name is Jon and I recently married a Philippine National who worked at the Crown and Lion, Byblos Hotel called Loisa. After coming back from our Honeymoon they demanded Loisa's passport before she started work. I then attended a meeting with a Mr. Khan who insisted she hand over her passport or resign. During the meeting he kept leaning over the table saying give me your passport in a menacing manner to which I stepped in. He tried to bully us dramatically by even bringing in 4 of his managers who didn't get involved - I think they were there for intimidation but they shut up. This racisim and bullying will stop, I sympathise with everyone. Loisa (my wife) has resigned, she even recorded the 12 minute meeting on her phone which she is perfectly allowed to do by law. Now we have the bullying on tape! We are now in the process of complaining to the Freezone Authority, Interior Ministry, Immigration, and I'm also now in contact with the international Labour Organisation that governs all countries labour rights and policies agreed with them internationally. http://www.ilo.org/employment/lang--en/index.htm / also view this to know your rights: http://www.visauae.in/2013/11/holding-passport-in-uae.html - I urge anyone to contact me if they are experiencing the same problems of bullying, slavery and withholding passports. I will keep this in confidence but I will be able to help. I am going to make sure this practice, this organisation and this Mr. Khan is reported to every single regulating and licensing body and dealt with. Please contact me on: [protected], you probably already know my wife Loisa and me Jon.

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Lauren Ann
, AE
Dec 08, 2019 11:08 am EST
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Hi Jon Despres, I was reading this article as I have my sister who just recently employed last November 28 2019 and she was experiencing mal treatment and abuse from time hours. She was hired from Philippines through Employment Agency in the Philippines wherein cannot be contacted anymore when she arrived Dubai. After one day, the company requested them to report on duty at 1:00 PM for the orientation where they sign a separate contract from the company with all T&Cs of which mostly unacceptable (where they have a signed copy) and another contract at 6:00 PM (which the company didn't provide a copy) - maybe this is their tactic the employees waited 5 hours to get them tired and just simply sign for a second without reviewing it so they can go home... PLS PLS we need your assistance and how I can you to discuss further...My sister just recently deliver a child on September and I am concerned on her health as they required to work on duty for 15 hrs with no day off for 2 months...

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Johanna Thompson
, US
Jun 11, 2014 12:35 am EDT

Even you finished 2 years, they will still ask for 3000 or 5000 AED; for the penalty.
If you refused to pay; they will create problem against you
i hope somebody can help the staffs working hard under Byblos Hospitality
no service charge
no medical insurance
Management doesn't care about the staffs dying to do their duties or responsibilities.
They just care about the money

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C
czai
, PH
Jun 10, 2014 6:32 am EDT
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I was one of the staff and I was bullied too. I resigned due to arising issues that the company doesn't give graduity to employees and at the same time im not comfortable working there anymore. I paid five thousand dirhams for breach of contract, done all my clearance. I was banned for 1 year too. The company did not release my passport and the HR named Mr. Naim said he cant make it to Sharjah airport. He said I wont be able to fly back home because my visa is in Dubai and they wont cancel it in Sharjah. I get all hysterical and went to the agency where I bought my ticket only to find out it was a bluff. Worst is when I called back he just laugh at me and cut the line. What he did is very inhuman. To Mr. Naim, HR in Byblos hospitality I hope this will help so you'll get worst than what you did. To Mr. David Glennon, thank you for the effort, care, and especially courage.

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Tani@
, AE
Jun 06, 2014 7:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I was working 10 month in the moment when I gave my resignation letter. I paid 5000 aed and worked 1 more month notice period. And now this company still keep my passport and my salary. Even more, I cannot go home cause it is war in Ukraine now, I told them but they put for me block, like I run away... I try to meet up with owner of this hospitality but he don't want speak with me...

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Tani@
, AE
Jun 05, 2014 7:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

All
true. This is what they did for me.

Overview of Byblos Hospitality Group complaint handling

Byblos Hospitality Group reviews first appeared on Complaints Board on Jun 5, 2014. The latest review Breach of contract was posted on Feb 11, 2023. The latest complaint staff abuse was resolved on Jun 08, 2014. Byblos Hospitality Group has an average consumer rating of 2 stars from 4 reviews. Byblos Hospitality Group has resolved 1 complaints.
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    Al Mina Rd, Dubai, United Arab Emirates
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