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Buyily / Buyilee
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Buyily / Buyilee
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1.0 5 Reviews

Buyily / Buyilee Complaints Summary

0 Resolved
5 Unresolved
Our verdict: Engaging with Buyily / Buyilee at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Buyily / Buyilee reviews & complaints 5

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Newest Buyily / Buyilee reviews & complaints

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J
10:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Buyily / Buyilee Bras

I ordered bras from buyily (adastra) may 2, 2020. I have still not received my order and it is now august 15, 2020. I emailed the company but was given a tracking method. I disputed the transaction through paypal but they were somehow able to provide tracking info showing I received the order but I never did. I am out if $41.60 for nothing. Do not buy from buyily or adastra associated companies. When I did an internet search the first page that came up was complaints about not receiving orders from this company. Buyer beware. I will never order from facebook ads again either.

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K
8:18 am EDT

Buyily / Buyilee Paid for a bra on 04-02-2020, never received it two months later.

I ordered/paid for a bra on 04-02-2020, still have not received it two months later. It was a wrap around bra to help back support.
I'm going to contact BBB.
I would like.my order or my money returned.
I will NEVER BUY FROM THIS JUNK COMPANY EVER AGAIN!

ONCE AGAIN, I WANT MY MONEY BACK OR THE ITEM I ORDERED, AND I WANT IT SOON.

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3:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Buyily / Buyilee leggings didn’t arrive

1-Order #HC68322 summary:
Anti-Cellulite Compression Energy Seamless Leggings × 1
black / M
$29.95
Discount (TG3NQ)
$-14.97
Subtotal
$14.98
Shipping
$5.95
Total: $20.93 USD.

2-Order #HC68319 summary:
Anti-Cellulite Compression Energy Seamless Leggings × 3
black / M
$89.85
$71.88
Anti-Cellulite Compression Energy Seamless Leggings × 1
pink / M
$29.95
$23.96
Subtotal
$95.84
Shipping
$5.95
Total: $101.79 USD

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2:14 pm EST

Buyily / Buyilee bra

[protected]@buyily.com
Failed email address
This is a fraudulent Company. Their product was NOTHING like it was advertised. they are impossible to get in touch with. They do not follow their return/refund policy. They have the bra I sent back and the money.
They appear to have many names. Buylily.net, Buylee, Buyily and I see all types of review now that people have the same problem as me.
I order a 2XL bra and got set a tiny bra that would maybe fit a 12 year old.
They are a rip off and need to be shut down.
DO NOT BUY FROM THEM

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10:56 pm EST

Buyily / Buyilee four magic zip comfort bras

This all started back in mid September 2018. Some of bras sent were wrong size ordered. The one that was correct size did not fit either and quality of product was inferior, zippers did not zip! I contacted company by email for address to return the bras in question and get a refund, had already been charged to my AMEX card. A good deal of correspondence back and forth only asked for more information, and photo of package they came to me in and photo of the bras themselves. I provided all of this, still kept asking for more information, same that had been provided several times previously. Very frustrating. My option finally was they were trying to wear me out and give up. I did that on Nov. 29, 2018 and wrote them an e-mail telling them that I was very disappointed in their company and was giving up on my complaint and asking for action. I also stated I would report them to some agency so that none others would get sucked into purchasing from this bogus firm. I feel I was dur a refund of $56.75 which I never received.

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KathiK
, US
Sep 21, 2019 8:47 am EDT

On Friday 8/23/19 (9:30am EDT) I placed an order with Buyily for 2 of their "Front Closure Extra-Elastic Breathable Bra". I ordered 2 based on their advertisement stating a 20% discount on the purchase of 2. When I received the "order confirmed" message I IMMEDIATELY responded "Where's my 20% discount for ordering "2 or more"? I HATE companies that pull this crap! It's dishonest & if you can't honor YOUR OWN DISCOUNT then CANCEL this order! >:( " which they totally ignored. Mon 8/26 I again emailed asking "You haven't responded to the question I sent on Friday, August 23rd. Again, where's my 20% discount for ordering "2 or more"? I HATE companies that pull this crap! It's dishonest & if you can't honor YOUR OWN DISCOUNT then CANCEL this order! >:( " . On Wed 8/28 they responded telling me that "unfortunately" they're "unable" to apply the 20% discount but "we are happy to offer a 15% discount from the original purchase price if you decide not to proceed with the cancellation." I responded immediately stating I will NOT accept their counter offer & to CANCEL the order immediately & issue a full refund. When they didn't respond I sent an email on Sun 9/1 asking "Where is the notification acknowledging my cancellation of this order & your issuance of a full refund in the amount of $51.85? More evidence of extremely poor "customer service" that unwary potential customers need to be warned about!" Then this fraudulent company Buyily has the nerve to send me an email message on Mon 9/2 stating "Your order is on the way". EXCUSE ME?! I POINT BLANK CANCELLED THIS ORDER ON WED 8/28 DUE TO THEIR FAILURE TO HONOR THEIR ADVERTISED 20% DISCOUNT! No one should EVER trust Buyily, also known as Adastra Network S.A. de C. V. ! They engage in shady, sleight of hand/word, & wear you down tactics! They are NOT a reputable company!

P
P
Pissed off in los angeles
, US
Sep 18, 2019 9:39 pm EDT

I am having the same problem. I bought a bra for a 2x. It was their largest size . The bra and cups were so so small a 32 b would have difficulty fitting into this bra. I was offered 15% of my purchase to keep the bra. HELLO, what about the fact that it is unusable to me don’t they get🤬🤬🤬🤬🤬🤬🤬this place of business is a scam. Buyer beware

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