- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
waitress yelled 3 times
My husband stop for breakfast and went up to the counter and was looking over the menu. The waitress actually yelled at him can i help you, my husband didn't answer right away because he was looking over the menu and she yelled it for the 3 rd time. He ask her if she could not yell and just wait until he could decided what to order. She coment back that i have asked you 3 times what you wanted. My husband said fine i don't want anything. She told him he didn't have to act that way. He called up to the manager so she or he would talk to this person about the way she treated the people. The manager remark was what do you want me to do about it. My husband said at least talk to this person and they told him there was no need to talk to them, they weren't going to fire them either. All he wanted was some time and some better service. I feel you need to be aware of this because this is not the first time the service here has been bad. I have worked in retail and you never treat your customers like that.
overcharge!
I get breakfast biscuits 3-5 days a week at our local 24 hour BK. This morning the manager on duty wasn't the regular one (may have been the store manager). I ordered my usual, and when she gave me my total it was double what I usually pay. I told her this and she responded that the ones I usually get are just sausage biscuits (not the egg & cheese ones I usually get). I told her how often I ordered and that 75 cents was what I was always charged. She walked off, not even saying anything. After a few minutes, she comes back and charges me $3 and change (the correct price). She tells me again about the price and the eggs, but gave them to me anyway.
So, I am traveling down the road to work, and decide to eat one. I open it up, and bite into it, and it is so stale that it is hard as a rock. The vindictive woman must have looked around for stale ones or even worse dug them out of the trash. There is no way that anyone could possibly call this a mistake. Clearly it was done because I challenged her. I don't know if it was psychosomatic, but I had a bit of a stomachache all morning.
Incidentally, my wife has had problems with his same woman before and prices. There was a special in the drive through. The woman over-charged and when my wife called her on it, she argued with her after my wife pointed out sign in the dining room area advertising the same price. The woman gave her the correct price, but screwed up the order, on purpose I imagine. My wife called into the BK main hotline and registered a complaint, but it didn't make any difference since this woman is still working there.
I am going in circles and no one gives a crap because the king is too powerful. I don't know if I am commenting on myself or someone or someting else. I can't find the right site to complain.
The blacks that run store #0654 are overcharging costomers for there meals. Don't know if it is just white people they are overcharging or if they are just that stupid or have a beef with white people but I ordered a double chees burger meal medium at $5.59 and was charged $6.37 plus tax for a total of 6.75.
oct.20.2008 at 17:18. Ticket # 78.
I will never go back to that rip off store.
I was recently went to a BK in Louisville, Ky. the Dixie Highway Location... when I placed my order like I had done in the past several times before. I get the same thing almost everytime. This time the total was different. I ask why my total amount was so much, the manager said they were charging for small waters now. In the past I usually get my meal and 2 small waters at no charge to go. This time she wanted to charge. 41 cents each. I ask why so much... I would have given a dime or maybe even a quarter... I know they have to pay for the cups sometimes. But I thought this was a little excessive, so I ask why. The manager said it was a new store policy.So I have a question... is this a scam or what... is this store manager trying to make up some loss's? I sure don't think it's fair to charge such an excessive fee. If there trying to loose my business... they've succeeded at this store anyway. I planned on reporting them to the management of BK, but guess what... they have no complaints dept. that I can find on their website and no email address that I can send them a complaint to either.. Is this deliberate on there part. I don't think they give a damn anyway but they should know whats going on at this store anyway. So if anyone has the address for the complaints dept or wants to forward this to them... I'd appreciate it.
I was grossly overcharged at a Burger King on Matlock Road in Arlington, TX. And then treated rudely just like you were. Is this the new Burger King policy for loyal customers who patronize frequently? I know one thing's for sure: I WILL NOT BE BACK, AND I AM TELLING FRIENDS AND FAMILY TO AVOID THEM. There are PLENTY of other fine places to go. I was treated like royalty at a local competitor recently. I don't have to go to BK, AND I WON'T.
how disgusting!
I am not a complainer, but this year I have gotten nothing but saturated sandwiches with mayo or catsup. I travel the state of Florida all year long and like to stop at Burger King, but very discouraged I am. I do realize I am usually a drive thru, if I do not need to use the restroom, but why such sloopy sandwiches. I, as a rule order whoppers w/ cheese...
Read full review of Burger King and 9 commentsorderered vegetrarina burger at manchester airport, but served with chicker burger
I was waiting at the Manchester Airport on 13th June 2006 around 18:40 hours for my return flight to Bangkok by Emirates Airlines (via Dubai). I ordered an Vegetarian Burger at Burger King and was given a Burger (by cashier Tegan Walker transaction # 5088). On eating it one time, the burger appeared to be something different, so I thought that may be I am tired that is why am not able to taste it properly. But after eating the second bite, I started feeling that it is something abnormal and not like a vegetarian burger. On enquiry to the cashier, he said he had given me a vegetarian burger only. Then after a lot of my insisting to check it he called somebody from inside and when he saw the burger, he accepted that it was not a vegetarian burger but a chicken burger.
This has created a lot of problems for me. I am an Hindu having never eaten any non-veg in my life. This has broken my religious belief and had created a lot of problems in my family.
Why does Burger King advertise for providing vegetarian burgers when they can not make & serve such things?
Regards
Anish
I will NEVER spend another penny on your food! You have one of the best potential burger flavor profiles but your burger patties are ALWAYS lukewarm. Even if you request they come hot they’re lukewarm. Years ago they’d be hot fresh and juicy. What a shame. Not one more penny!
I am a former employee of Burger King. I have video evidence of the family of a district manager Shelby Shields in Hamilton montana Harrassing my family and threatening my family due to issues that lead to my seperation from burger king. I have filed a criminal complaint and wish to speak to someone from Burger King Regarding this issue.
I need a new card my money network card was stolen and my old job stress me out. I was being bullied in everything is on camera.
Has to be the worlds worst Burger King, Always ask you to pull forward and they will bring out your food at least a 10 min wait and the food is still cold.Take lessons from other fast food restaurants. Will not go back again and will warn everyone i know
My order is SBXLFLEAZB
From rajnagar extension vvip mall burger king outlet i ordered and take away meal and while eating burger at home A PLACTIC SLIP WAS THERE INSIDED which is pathetic
And i didn't have any solution yet
My registered mobile number is [protected]
rohit10042000@gmail.com
Erica is one of the night managers here & she always does an amazing job, shes friendly and I always enjoy seeing her on my nightly visits!
My name is William Bynum and if anyone cares to get back with me my number is [protected]
I went into BurgerKing to use my vouchers that expire on November the 31st and can only be used in the store I sent in cramlington, and the man said they are NOT on the till.
me and my wife went in to burger king lowestoft store no 27746 for a clasic double melt meal and a whopper meal when we got it and asked for ketchup they said we have none we asked for an alterative to replace the ketchup they said 30 pence how can you have a burger king meal without tomato ketchup
I went to burger king in Moundsview MN 55112. I ordered the HM BK wrap the chicken was smaller than the tomato. I don't taste the chicken at all. No one to talk to about this with customer service. 11/6/23 2:46pm Chicken nuggets was hard and burned.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".
4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:
- The specific location of the Burger King outlet.
- Date and time of the incident.
- A clear description of what happened.
- Any particular staff members involved.
- The condition of the food or facility, if relevant.
- Any communication you had with Burger King representatives.
- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
- The outcome of your complaint with the company, if applicable.
- The personal impact of the issue, such as inconvenience, illness, financial loss, etc.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.
Overview of Burger King complaint handling
-
Burger King contacts
-
Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 3 3 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 18 18 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited StatesMore phone numbers+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 2 2 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 2 2 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone numberCanada
-
Burger King emailsmedia@rbi.com100%Confidence score: 100%Support
-
Burger King headquarters5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
-
Burger King social media
Most discussed Burger King complaints
orderered vegetrarina burger at manchester airport, but served with chicker burgerRecent comments about Burger King company
Fish combo orderOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Is ComplaintsBoard.com associated with Burger King?
ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Burger King Customer Service. Initial Burger King complaints should be directed to their team directly. You can find contact details for Burger King above.
ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.
Use this comments board to leave complaints and reviews about Burger King. Discuss the issues you have had with Burger King and work with their customer service team to find a resolution.
who cares quit being a baby
I completely agree with the first comment! I don't understand people who are rude to others and then expect courtesy back. Yeah, it's her job to be nice, but she may not have realized that your husband had heard her, and (your husband) was just being rude by ignoring her. It's common courtesy to respond to someone who asks you a question, not to act like you're better than them because they work in fast food.
All the husband needed to do was respond to the question "can I help you?" with "I'll need a couple of minutes to decide what I would like". There is no good excuse for him not answering her question unless perhaps he didn't hear her. (hence her raising her voice each time she made the inquiry) Common courtesy works both ways.