- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
gift card
I Received a Burger King gift card as a Christmas gift from a friend, I have tried numerous times on the internet to verify the balance on this card... BK has made it so difficult or impossible to gain this information that I finally gave up and resorted to this forum, I have received countless gift cards from many other fast food chains, stores, service...
Read full review of Burger Kinglack of inventory
Lack of inventoryI have a been to this location on three different occasions and they do not have what I want to order twice they did not have the stacker sauce and once they did not have the whopper burger I don't know who does the inventory and ordering but this location has to get their stuff together it's very frustrating when something is advertised and they don't have it available to order
Read full review of Burger Kingmanager
I went to this location for the first time in about 6 months. I went in to get lunch with my family. The manager that was on duty was extremely rude. The dining room lights were off so we thought they were closed. So my guess is that they wanted everybody to think they were closed. The drive thru had cones in it. So when we walked in when we got there they...
Read full review of Burger KingI was given the wrong product and charged incorrectly
I placed an order tonight for two Whopper juniors and a chicken jr. Sandwich to go when I got to the place that I was going I looked at my order and realize that my chicken sandwich was not what I ordered when I looked at the receipt I realize that I have been charged for a crispy chicken sandwich not a crispy chicken Junior I would like to have this fixed somehow as I am on a very limited budget and didn't get what I ordered.
customer service
I went in to get my two free whoppers on 12 31 2019 at 4 pm that I had the coupon with me and also order Two more Whoppers. I had ordered the two coupon ones and she put the fries and drinks on the receipt. I then had to go back in after to order onion rings because I forgot to buy them. I got home and found only 2 Whoppers in the bag, not four as I had...
Read full review of Burger Kingcustomer service
It was a Friday, December 27th, 2019 and I was waiting for my food. A BK employee ca, e from the back kitchen and let the door slam in my face.It was really loud and piercing. I believe she did this on purpose. I had heart palpitations after she did this. I don't know why they were purposely trying to intimidate me at Burger King. I am very disappointed.
Read full review of Burger KingI was fired under false pretenses
My manager Sam called me and fired me because another team member said I was talking about inappropriate stuff to other staff members when all the other members were talking about sex and drugs and smoking vape in the back of the kitchen. I feel like I was lied on by other team members because im gay and I either want my job back or I'm taking legal action.
Read full review of Burger Kingwaffle bread
Burger king... Wth. I go through the drive through this morning and order 3 waffle bread sandwiches, only to be told, sorry we don't have the waffle bread anymore and sold out of it yesterday!!! Still on the menu I am looking at, I am not only shocked but now angry. Why would bk stop selling the only thing that sets them apart from all the others? The...
Read full review of Burger Kingfood/ charging for items I didn't get
I ordered an $8.99 meal for 2 and asked for large fries and they charged us for large but gave us small fries. The burgers were cold and my husband's tasted like they put jalapenos on it then took them off. The food was ready so quickly and I am assuming it had been sitting there for awhile since there were cold. The fries were also cold. The only thing they got right was the soda. The store number it #4745
unattentiveness to orders, delayed drive through
I go to the store on bluelakes blvd in twin falls idaho pretty regularly! I love the iced coffee! It is a big hit for me. I do not however appreciate waiting in the drive through to place an order for five minutes, nor do I appreciate waiting in the drive through line for 10-20 minutes depending on whether or not my order is ready when I get to the window...
Read full review of Burger Kingtv advertisement
I am offended at the commercial with a man stating he is a "damn fool". I find this inappropriate and offensive for all ages. Why do you feel that it is necessary to include bad language to get people's attention? Please remove this from your advertisement. I will boycott Burger King until is removed, and I will encourage my friends and relatives to do the same.
Sandy Small
drive thru service
Dec 29, 2019 Eric Sears, [protected]@att.net, 954.274.3597 Around 10 am today, I order 2 senior coffes. When I pulled up for my order, I was told by an employee that I could only get one cup because I was by myself. He tried to scold me on this matter, telling me that BK does not make any money selling senior coffee and if people thought so it was in his word...
Read full review of Burger King and 1 commentbad customer service
Every time I go to the Yelm WA Burger King, I am treated like crap, like they are better than I am. I went in this afternoon and even called to talk with a manager and complained and they brushed it off like it's no big deal for there employees to treat others like that. They have no costumer service skills at all. Thanks so much Michelle [protected]
Read full review of Burger Kingbrand new establishment open less than 3 weeks. poor service and not clean to eat at.
I was appalled to enter a Brand New Burger King on Friday December 27th at 5pm in Gateway Commons Wake Forest NC Store # 27555, (I cant even enter the survey code because store # not in system yet!!!) in dealing with these horrible conditions for a facility not even open 3 weeks. Soda and melted ice was in front of Soda dispenser. I almost slipped. Table...
Read full review of Burger King and 2 commentscaramel frappe
I should have known, after we placed order, employee asked if she could help us again. We were in drive thru. I asked for a Carmel Frappe, and received a Mocha Frappe, as chocolate makes me sick. I told the employee, she looked dumbfounded, as English isn't her 1st language. She took it, gave it back to me the same Frappe. They had taken the whip cream off...
3 whoppers with cheese cheesy tots and a taco
Already back on the road on a 17 hour road trip. We discover our food is not only cold, but the basic instructions we requested were ignored. We asked the sandwich to be cut in half for easy travel. I even heard the man at the register ask the woman in back if they were cut and she said yes. The taco shell was stale and the meat inside was dried out and inedible.
hersheys chocolate milk shake
I had a rough friday so I went to Burger King to make me feel good. I ordered Hersheys Chocolate milkshake but they said that is just the regular chocolate shake and they are just using hersheys chocolate on it.but when i received my order there is not even a taste of chocolate on it.its color is not the same on the board and the posters. very disappointing.
service and getting what I order. and stale old fries
First I just visited the Burger King in Oscoda Michigan and I did not get an order of fries that I paid for and I did not get the sauce for the chicken fries. This happens quite often. I was already home when I found out and I was had a two-year-old with me and I could not go back to the store. And I choose to eat at Burger King instead of McDonald's in the...
Read full review of Burger Kingcini - minis
Please bring back the cinna minis. They are the only reason I go to Burger King so now you have lost a regular breakfast customer. Every restaurant has a sweet to go with their breakfast sandwiches. What are you thinking? There is nothing on your breakfast menu now to make me want to go to a Burger King. Burger King has always had a cinnamon roll of some kind offered on the menu. This is a real big disappointment. Raise the price if you have to, but don't discontinue them.
food is cold!
F729 467 Center Street, Manchester, Ct. 06040 This restaurant is terrible. While I don't mind waiting, about 95% of the time the food it is cold and poorly made. Unfortunately there is not another BK close by. McDonalds is basically across the street which I usually visit because of this issue. MD's does not have onion rings so I continue to take a chance...
Read full review of Burger King1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".
4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:
- The specific location of the Burger King outlet.
- Date and time of the incident.
- A clear description of what happened.
- Any particular staff members involved.
- The condition of the food or facility, if relevant.
- Any communication you had with Burger King representatives.
- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
- The outcome of your complaint with the company, if applicable.
- The personal impact of the issue, such as inconvenience, illness, financial loss, etc.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.
Overview of Burger King complaint handling
-
Burger King contacts
-
Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 21 21 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 2 2 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number33%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click up if you have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click up if you have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click up if you have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click up if you have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click up if you have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click up if you have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click up if you have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
-
Burger King emailsmedia@rbi.com100%Confidence score: 100%Support
-
Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
-
Burger King social media
Most discussed Burger King complaints
orderered vegetrarina burger at manchester airport, but served with chicker burgerRecent comments about Burger King company
Order 72 - kings lynn (store 32106)
Wendy’s
1737 reviews
Arby's
409 reviews
Panda Express
416 reviews
White Castle
381 reviews
KFC
3448 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!