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Product quality
I was at the store located in East 9th street in Hialeah Florida around five in the afternoon on 12-7-2000 to buy some whoppers for me and my wife. Let me say this much I will never set foot in any of your stores the young man on the counter was extremely professional and pleasant, however the burgers and fries were cold and tasted horrible I do realize now...
Read full review of Burger KingJalapeno bites in kids meal
We ordered a kids meal for my toddler. They put Jalapeno bites into a chicken nugget bag and into her kids meal! Upon calling the manager, she actually screamed at me saying that I have no cause to be this upset and I was told it is not that big of a deal. My child actually took a bite and was in tears that her mouth was burning! Absolutely horrible management!!!
Order accuracy
Hello,
I ordered 2 simple meals. Crispy chicken Meal and Spicy crispy chicken meal. Both with fries and root beer. I received the crispy chicken meal and a Fish Burger meal and a coke.
First of all, the order was not correct and my wife said the crispy chicken burger was good. Unfortunately, I could not have anything that was in the bag as I am allergic to fish and could not take the chance. I am thankful that I did not reach into the bag like I usually do and start eating the fries. Things could have taken a turn for the worst.
I have attached photos for your review.
Please note that not only was the order wrong, they had the coke and not root beer on the bill. Please let me know how you will deal with this as it could cause severe problems and health issues.
Double whopper without cheese again
I mean seriously you sell burgers. You should at least be able to get that right. We almost went to Dick's but instead went to Burger King in Federal Way on Pacific. We ordered a double whopper combo with cheese. This got messed up last time and I got no cheese. I don't even like it with no cheese. Again we get home and no darn cheese. Seriously!!! Half...
Read full review of Burger KingBuns and taco's
Burger King has always been my favorite fast food restaurant, but I have a complaint about you. I was diagnosed with gluten intolerance about 5 years ago. I have contacted BK a few times about having gluten free buns as an option. (They freeze. Pull them out when needed) You still don't have gluten free buns. Now I find out you have taco's. I was really excited, but... I checked out the ingredients and they have gluten and wheat. Are you kidding! You couldn't even get corn taco shells? There are so many gluten intolerant people in this world, when will you get in the game. I have been going to Chik-Fil-A because they have the gluten free sandwiches and buns, and they even sell the buns separate to me. I LOVE your burgers, but until you start selling gluten free buns with your burgers I know a lot of people that will not be visiting you. Thank you. Nancy Hill
Food missing, rude service, and survey code on receipt missing
My name is Josiah Woods I was visiting Momence Burger King store number 07722 about a week back and got home only to discover my Hershey Sunday pie was missing, when I called it in the young lady I spoke to was very apologetic and she said I am sorry we are looking at your pie right here, he forgot to put it in the bag. She said I will make a note and you...
Read full review of Burger KingCustomer service - rude ... Her name is April
Dec 1, 2020 5:37 pm, T= 10L I=5 C=25608 TN 936-327-3081 Burger King #3655 Livingston, Tx Drive thru Order 91 Lady that took my order and was rude is April. I was ordering the 2 for $5.00. I ordered a whopper with only mustard, lettuce and heavy pickle, and a chicken sandwich. I said I wanted another 2 for $5.00 and she cut me off and said ok you want...
Read full review of Burger KingCustomer service, food and attitudes
Went to the drive thru on way home from a long day at the Hospital( were I work). Got to the speaker and the girl says you know what you want. Not welcome to Burger King or let me know when you are ready. I gave her my order 2$5 Whoppers (1) without Tom and Onion and the other one like it comes. Please add cheese to both and 2 Lg. Onion Rings. Then she said...
Read full review of Burger KingWrong order!
I usually treat my grandson to Burger king on Wednesdays because he gets out of school early. On a recent Wednesday I went to burger king and ordered a chicken fries meal and some other things for dinner. When I got home I had 2 orders of French fries and no orders of chicken fries. I immediately called the store and told them what it happened. Because I...
Read full review of Burger KingProduct
I just went to the drive thru in douglastown n.b and I ordered a number 14 with a poutine and a soft drink, and I got a quarter pounder instead of a fish this is the second time this happens to me the first time I let it go but it happened again today, so I'm sending a complaint I'm not looking for a free meal or anything but maybe the order taker should...
Read full review of Burger KingGoogle number
I have called twice and will be calling Corporate again today with this issue. I have visited the store and spoke with the manager also. I have also sent edits to Google. Unfortunately no resolution and it is very disappointing. The Google number for the store that is located in Winnsboro SC has had my father's number listed. He has been getting calls that...
Read full review of Burger KingServices - manager rude/racist - did not receive refund for items not received
I paid for a order on the Burger King App. My youngest is a vegan so the impossible whopper was something she would eat. I went to pick the order up and the manager started complaining saying they don't really do online orders and a shake that was one of items order could not be made. I said it was ok to take the shake off the order but she said I will have...
Read full review of Burger KingCoupon use
My husband and I drove true the Burgerking in Jonesboro, AR 11/22/20 at about 2:00 pm we were both going to use a coupon, him for the $3 double whopper and me for the $3 chicken fries and large fries when we get to the window to pay the girl she said sorry but it is one coupon per order so we said can we change it to 2 orders and she was like oh okay, then...
Read full review of Burger KingService and food
On 11/21/2020 I went to the Burger King on 441/27 in Lady Lake, FL, this turned out to be a very big mistake. After waiting in the drive thru for 45 minutes, thank god I was not in a hurry and should have done what others had done and left, I had to let them know inside that I was still waiting to place my order. Then when I finally made it to the window...
Read full review of Burger KingSneezing in hands no gloves no wash hands
The person getting food for my toddler sneezed in his Hands then put his fingers strait to his fry bag so mad I'm about to hold a sign out side then I explaining a manager the next day and they hung up on me I left with out the food and I have witnesses
Read full review of Burger KingOvercharge and no refund.
This is regarding the Burger King at 7703 Broad River Rd, Irmo, SC 29063.
It is just off the I-26 and next to Pittstop.
I drove up and ordered 4 Whoppers. I was very clear about this and drive thru employee repeated 4 Whoppers.
I drove up to the pay window and the same person said the charge was $24!
I told him I thought Whoppers were 2 for $5. He said hold on and closed the window. Then he told me to park in the parking lot, where I waited for a good 10 mins.
I then went inside and said I would like my $25 back. All the people in there said I ordered 4 double whoppers and refused to return my money.
When I got back home I discovered they had given me 4 WHOPPERS for which I had paid $25!
I am an Attorney and I will carry this up thru the corporate chain of command as well as filing complaints with the appropriate city, county, state and federal agencies.
Archie Ackerman, Atty.
Irmo, SC
Our breakfast
We went to burger king for breakfast deming new mexico on November 18 2020 we ordered 2 number 3 the coffee was warm the hashbrowns were cold the sandwich was luke warm at best plus we got charged $19.25 dollars for a meal was not worth the money so we will never go here again and we liked there breakfast and there whoppers my email is [protected]@yahoo.com if you want to reply Thank you
Read full review of Burger KingExorbitant waiting time at drive-thru
Today, I went to this burger king drive-thru to order some food. There were only two cars at this drive-thru and one of those had just driven up. The one car that was at the intercom had been there god only knows how long. It was there for at least ten minutes after I got in line and still these order-takers had not taken their order. I saw that this wa...
Read full review of Burger KingService
Hello, I am writing to you today regarding the burger king located at 2550 welsh rd philadelphia, pa 19152. Since the re-opening after the fire service is awful. No matter if you go in to order or go thru drive thru. The wait time in drive thru yesterday was over 20 minutes with only 4 cars ahead of me. Upon approaching the window employees are just...
Read full review of Burger KingOnline offers
Nov 15/2020, used the online offers area for deals via my computer, have done this in the past at the same store with no problems, you have 15 mins to give the cashier the code provided, so today went and tried to give the code to the cashier she had no idea what I was talking about so she got the manager guy who said no that's not how it works you need to...
Read full review of Burger King1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".
4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:
- The specific location of the Burger King outlet.
- Date and time of the incident.
- A clear description of what happened.
- Any particular staff members involved.
- The condition of the food or facility, if relevant.
- Any communication you had with Burger King representatives.
- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
- The outcome of your complaint with the company, if applicable.
- The personal impact of the issue, such as inconvenience, illness, financial loss, etc.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.
Overview of Burger King complaint handling
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Burger King contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 21 21 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 2 2 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number33%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click up if you have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click up if you have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click up if you have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click up if you have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click up if you have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click up if you have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click up if you have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Support
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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