Burger King
reviews and complaints

On Tuesday May 22nd, I ordered breakfast from Burger King at 2256 Ambassador Caffrey Parkway, Lafayette La. with mold on the bread. I was told that someone was going to contact me about this matter, but never did. So it seems to me that serving molded bread is not much of an issue to Burger King, nor checking dates on the products their selling. Attached is a sickening photo of the molded bread. The public really needs to be aware of this disgusting type of operation!

If she a manager she should not a been arguing with a employee and she on the front line in front of customers .Store 349 Tryon RdI something really needs to be done about this, she's not very professional to be a manager at anybody store acting out the way she did today. I will never return to that location ever again to know that a manager reacted the way she did. All I know is the manager name was Octavia

Every time i come to this location there is always items missing from my order! Mother of 4 so on my 30 min. Lunch break i run my kids some lunch.. Once again today i go by. Drive thru at the, Lincoln ne Havelock location, the girl at the window broke the lid on one of the drinks and still tried to hand it to me.. I asked for a new lid. Then hands me a kids meal bag and 2 others.. I said Is this everything. She says YES.. I believe her my own mistake!.. i drive all the way home and am missing a chicken sandwich.. And the fries looked like they were dumped in the bag! So i call the location to speak to someone the phone rings for 2 min straight work no answer! For almost $10 a meal you'd think they would double check what going In the bag!.i know lunch hour is a busy time but come on get it together not everyone has time to run back and forth.. Now how do i get reimburse for my time and $?

*Tuesday June 12th, 2018 11:44am order #42 lane 1.

I got to store # 9865 every morning at 710am, I purchase a sausage biscuit and a sweet tea .. I was told when I was over charged that this was the new price and the manger would be taking the signs down and she tells me she's the manger. I clearly got their today the sign are still up . I purchase my regular breakfast and I'm charged the correct price. This is not the 1st time someone new has lied to me and thinks it's ok. They just built a chick filet new to the buger king I'm going to start going there to try it out to may things going on at store # 9865 .

Bought this double cheeseburger for my daughter at Burger King On Davis St San Leandro CA. The burger patties were burnt and they had no problem serving it to customers. I've had many complaints about this place in the past, about their customer service and their food. Most of the time the food is not fresh. I only come here because it's the only drive thru fast food place close to my house. Worst Burger King ever.

I have been there several times this month. The burgers I got every time we're just thrown together. They looked absolutely disgusting. The cheese was hanging halfway off of one and the ketchup and mustard was in the center of the bun not spread around and there was very little. On the other burger I ordered no ketchup and add mayo, there was so much mayo it literally covered the wrapping and just covered the entire burger on the top of the bun. I wish I would have taken a picture to show. On top of all that I went back and ordered a whopper, it didnt look to bad but it tasted a little funny. I was hungry so i finished it probably not even 15 mins later after eating the burger I threw up and was sick for the rest of the afternoon. So i decided to give this place one last chance. I went today and ordered a 10 piece chicken nuggets because I was tired of the crappy burgers the chicken nuggets were even worse! I'm pretty sure they gave me old chicken nuggets. They were cold and when I tasted them that had an awful taste and I threw them away. I won't be back to Burger King again not for a while until I get enough courage to try again. Hopefully burger king's corporation will handle this matter. Possibly send someone through the drive thru and see for yourself how disgusting this place has become.

I get breakfast almost every morning and I have officially stopped getting the $0.79 sausage biscuits as of today because more than half the time the biscuits are old and hard I do not have time to get out of my car and go inside and complain every time this happens because I have to get to work you can tell that they've been made in bulk and left it sit there which I think is completely unacceptable very disappointed

me and my went to burger king #11437 on 6-9-18 at5:02 p.m . my wife order a bacon king and it wasn't done right when the sandwich out the second time it was the wrong sandwich. staff said they would make a new sandwich we waited over 30 mins for my wife sandwich and it was not made at all. we asked for our money back and the staff wanted to argue with us.

2 days in a row i came to the burger king on delware ave in south Philadelphia 8 asked for no mayo, today explaining t9 the casgier i am deathly allergic to eggs please please please please please do not put mayo on my sandwiches. Get my car go to bite the sandwich and there's Mayo on it. When I go back in the store they holler at me and cursing me telling me there's no mayo on it I opened the sandwich in front of them they told me why can't I scrape it off. This happened at 6:50 p.m. as I'm walking out I hear one Jen would say next time I'll spit on his sandwiches

My mother in law when to the Burger King drive thru located in Donna Texas. Once home, we realized we were not given drinks or fries. We drove back and complained and asked for fresh burgers and the lady gave us a face. We watched her take the old burgers out of the bag place in a new bag with fries and hand to another customer in the drive thru! We hands us the drinks to fill ourselves even though we went through the drive thru and once our meal was ready she tells us here are your "fresh burgers". Not a single thank you and we apologize for the inconvenience was given!

The cleanliness of the restaurant I went to Burger King in Hudson I believe it's on I don't know the exact address but it's across from Market Basket in Hudson New Hampshire so as I go when I noticed there's only three people in the restaurant and it is completely disgusting food everywhere all over the floor behind the counter bags the fryer area is completely coated with Greece and salts is just completely disgusting the tables 10 of the tables in the dining area have never been washed salt all over them It just was not up cat I asked her why it was like that and she said that she was understaffed I advise well if you were understaffed maybe you need to get somebody in here to keep it staff to keep it up to code because it's just completely disgusting I took a video and some pictures to show you I am a palled and I don't think I'll ever be attending a Burger King again

date: 6/10/2018
store# 11525

incident: I went thru drive-thru at Kingstowne VA Burger King on Kingstowne Road.
I was crystal clear telling the attendent I wanted the 2 for 4 Mix or Match with one croissant with bacon and one biscuit with sausage. He obiously was not listening and repeated the order back to me, all wrong, so I repeated to him again.
I was given both breakfast sandwiches with bacon, not one with sausage, and both were stone cold, obviously made earlier in the morning. Nothing was heated or melted or even a little bit warm.
Burger King should be ashamed to serve this to a customer.
I drove back again thru the drive thru and told the manager. To my surprise the manager did NOT offer to replace it or give me any consideration for their mistakes. I was extremely polite and did not raise my voice. But nothing was offered to me to make up for my inconvenience.

I stopped at the Burger King on 3 Weston Road tonight at 11:10 pm to order a frozen coke for my daughter. I waited in the drive thru for a few minutes. Nobody said anything. I said hello a few times and nothing. I then drove to the pickup window and saw they closed at midnight so knew I had time yet. I saw one guy kneeling down behind the counter doing something and another guy walk by the window twice with a headset on. No one stopped and acknowledged me. I said hello a few times and then tapped my horn to get their attention. Still nothing. This was very frustrating to watch. My wife witnessed this with me and my daughter who is 17 was in the back seat. This location customer service is getting worse and worse over time. This is close to my house so I frequent it often but will start to visit other locations as this is not the first time I had issues here. Call me if you want more. [protected].

Shandell Simmons

On June 9, 2018 I l ordered food from location 4782 Raeford Road. My complaint is regarding the wait at that particular location when I ordered a vanilla shake and 4 Dollar Deal. The cashier at the drive through window, first prepared a different flavored shake than I requested in my initial order at the drive through display order board, when I corrected her, the manager then started fixing the vanilla shake and asked if I wanted any whip cream, I then replied no. The shake was fixed and then the bag handed to me through the drive through window. I waited at the close window and had to get the cashiers attention to get Ketchup and was given some through the Drive through window and the window was closed once again. I drove from the drive through window and noticed that the cashier had not yet given me my vanilla shake. So I backed up and went through the Drive through again and had a 2 car wait to get the vanilla shake that was still sitting at the shake machine. The cashier handed me the shake and asked are you good and I replied yes and drove away. I am writing this because I feel I could of been provided greater customer service.

I don't like to complain however this Burger King in Texarkana, TX on hwy 59 deserves a complaint. Today me and my wife ordered lunch today our sandwiches just seemed like they had been thru an assembly line mayo and vegetables were put on the wrong side of the bread our fries were half full you spend 17$ you expect better than that, I'm very disappointed! I haven't called the store because I don't want to be responsible for getting a kid fired.

I was told to wait on the side of the building for my order to be made "fresh". When my order was finally brought to me I notified her that I still had not received my drink. She went inside and never came back. This is not the first incident the last time I came I waited on the side of the building again and they never brought me my order so I went inside only to be told that the burner was down. I should have been told than to begin with instead of waisting my time waiting 15 minuets for nothing.

I had ordered a Bacon Swiss SOURDOUGH King and I did not get what I asked for . I looked In my bag and it was not the sandwich I ordered. It was a Sourdough King Sandwhich with a spicy sauce. I chose the Bacon Swiss SOURDOUGH King for the double meat and Swiss cheese and I got a 1 patty sandwich, yellow cheese and a spicy sauce that was spread on the bread. I don't lile spicy so I couldn't even eat it. I order a Large Fries as well and got 1 small fries and half full medium fries. I'm very disappointed in this location.

I love eating at burger king but the past 4 times i've been there I have found a hair in my food each time I will not be eating there anymore or at any burger king. How is it that everytime I go there is always a hair in my food I payed to eat it not to
Be disgusted and throw it away. That was my last time eating at any burger king I understand finding a hair atleast one time but finding one 4 times in a row is just disgusting thank you burger king for selling me hairy food.

Went to the Burger King on Eastern BLVD in Fayetteville NC, just to get a frozen lemonade as they were advertising on there window to be told they didn't have them. I ask the cashier why and he just shrugged his shoulders, so I ask if the machine was torn up and he shook his head yes. Cancelled the rest of my order and left. Lost two orders today! Why advertise if you're not going to have it!?

I feel so wronged and disapointed. Ive been waiting and begging to go to burger king for two weeks just to get crappy service. Me and my family went to burger king for breakfest around 10:19 we had three of the 2 creasants, hashbrowns and a drink for 4 dollars. We ordered 2 egg, cheese, baccon 2 egg cheese and sausage and 2 egg and cheese with sausage on the side since im a vegetarian. We had to pull around to the side. And waited a few minutes which i dont get since they wernt busy. They gave us 1 bacon egg and cheese and the rest sausage and 2 didnt have cheese on it so we turned around and we get there no more than 5 minutes after breakfest ended. I went in to correct the error and explained the situation to the mánager and she said she can only give us a refund i wanted to refused because ive been waiting forever to come but said yes i understand ill just come towmarrow and try again ive always been a loyal customer coming when i her extra money. She gave me 7 dollars with the receipe right in from of her that says i payed 15.02. Saying thats for the creasants im like what exuse me and she refused to give me the rest of my money and claimed that i didnt say i want my order like that its on the recipe and you didnt take my order i passed her the hashbrowns and she still put a fuss giving me 11 dollars 11 like yall are so wrong it isnt even our fault like its yours and she says give me your drinks my drinks so go to the car get them and give it to her and she slides them all in a bin like i had my taste buds put there do you know how disharting that was i walked out of there with 2 five dollar bills 4 ones three quators one dime one nikel and 12 pennies dissapointed mad and regret that i didnt get that ladys name you should never treat a customer like that. I didnt get out ir there till a little after eleven. By the way to the burger king in aberdeen north carolina.