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Service, product and restaurant condition...
Today 9/8/20 at 12:52 pm my husband and I went to Burger King #9485 for lunch. We were meet by a big sheet of thin clear plastic (wrinkled) attached
by masking tape and thumb tacks. It was placed across the ordering area and registers. Sanitary? How do you wipe that down?
We had to wait for an unpleasant employee to take our order. Received our order with no pleasantries as well. Soda machines were closed for safety, so we had to wait in line for a refill. I also observed an employee in the cooking area with gloves on a cell phone pushing buttons then talking on it or maybe listening. Hope she changed her gloves (washed hands?). Another employee exited the food work area with out a mask on. What's with that? Over all our experience was disgusting. We couldn't even finish our lunch.
Have it your way with a side of covid? Maybe you should review your CDC ACTS with your employees.
Impossible whopper
Purchased 2 Impossible Whoppers at store #4959 and they were COLD. This was very disappointing, because I had purchased one a month before at another Burger King and I liked it. I was purchasing this to share my experience with my wife. She has a heart condition and is not supposed to eat red meat. I thought this could be a good alternative for her.
Read full review of Burger KingCulture insensitivity
We went to the Burger King below and asked for a whopper with everything but the beef. This is an order we have been placing for years but the manager Brittany was insistent that they don't make them this way and refused to serve us. We are both physicians and was shocked that Brittany could not accommodate such a simple request. We also explained that we...
Read full review of Burger KingOvercharge & poor service
We ordered at the Burger King #11922. We ordered off the 2/$6 menu .plus a small fry an
Nd sm. Drink total$15.51. Overcharged. We have 2 gift cards. Card#[protected]..value$6.21. Card#[protected].. Value $10.00. We were told neither card had any money on it.. I had checked on your site. Very upset customer.when I purchased these cards at Christmas I bought $100 worth. I don't know if I will ever go back . Let alone but more cards.
The 1 dollar milk shake
the cup is to small to hold a milk shake, so that it is to small to be supported by the standard cup holder designed for larger cups. To help make them fit napkins are used to increase the size of the cups to so the cup holder will support the cups. It does a poor job of doing so and the cups will very easily fall over spilling the milk shake out and if it...
Read full review of Burger KingService
I frequented Burger King (at 6785 Commonwealth in Jacksonville) on and the lady taking orders (touching peoples credit cards and money) was August 27, 2020 using the same gloves to bag the food. There are too many diseases going around to still be in such a fixed mindset. Do not take money with the same gloves you bag peoples food with. Just unacceptable...
Read full review of Burger KingJalapeno poppers, spicy chicken jr
I ordered a 12 piece jalapeno poppers and 2 spicy chicken jrs from the drive-through at dinnertime (about 5:40 PM). I've never had a problem with any orders from this BK location in the past. However, this time the food quality was unacceptable. I don't know if their fryer is not right, or if they served old food... But the jalapeno poppers were dry and...
$1 frozen drink
We were at the Hwy 24, Anderson, SC location 8/24 at 1PM. I placed my food order and noticed a dollar drink on the revolving menu and asked for it. The lady said she didn't have any dollar drinks. So I ordered 2 ice teas. When we went to the window to pay I again asked for the dollar drink instead of the teas. She said again she didn't have any and I said...
Read full review of Burger KingCharged for a free burger
To whom it may concern, I noticed on my receipt that I was charged $3.48 for a Whopper..I had completed a survey for a free Whopper and it was not subtracted. Plus the cashier did not give me the larger coke which I thought was packaged up too. Is there any chance I can get the money back for the overcharge? Thank you very much. Pictures attached. [protected]@live.com
2 for 5
Ordered 2-5 menu whopper and crispy chicken got a whopper but chicken is not a crispy chicken it's fake chicken poster shows the right chiken sandwich and in the corner is the whopper fish and chicken hiding behind flase advertizing no bk for me see ya
Customer service drive thru
Burger King #2505 Railroad Ave Pittsburgh CA on 8-23-20 I arrived in the drive thru at 2:15 pm I was the 5th car from pick up window after sitting in line for 30 minutes I finally got to the order point at 2:47 pm I tried to place order with coupon #8971 I was told that the grill was down and all I could order was crispy chicken or fish yukk I was very upset because I wasted over thirty minutes of gas and was told they had NO MEAT ! No one came out to let us know that the grill was down nor did they compensate me in no way finally at 3:10 pm I got my order after 50 minutes of wasted gas I had to spend $24.76 but if the grill was working and I ordered what I came for the cost would have been less than $20.00 I am a disabled over 55 displaced due to the COVID 19 Pandemic living in my car I was so frustrated and crying .hot smoke from the fires sitting in the drive thru at Burger King for Almost a complete hour .I would like some type of compensation it costs money to get gas it was very inconvenient please help resolve this matter
Burger King Motto (WHERE'S THE BEEF)
ThankYou God Bless Us
All Nora
Open product
My order was #986 upon receiving my order my ranch dressing was already opened I contacted the store and told them of the issue they said maybe the driver squashed it well that is not the case because it was torn opened the person said that they could make me another salad but could not deliver well I can't pick it up because im working this is very...
Read full review of Burger KingDining room
Now that all NH restaurants are back to 100% will the Stratham, NH restaurant be full service again? I expect it is the franchise that is the issue. I can see why they would not be open don't have to clean the dining room have not taken out the soda machine, Don't need a counter person and last but least you don't need to clean the bathroom I don't like...
Read full review of Burger Kingwrong food & bad service
Hello, at 8:36 am today 8/21/20 I ordered 2 items. The first item was an Egg normous burrito with NO Sauce. Of courcse for the third time in last 2 months they got it wrong. Once again they put that spicy sauce on it, which my girl friend hates. Really how hard is it to make a burritto with "NO Sauce". Thus I have to drive all the way back to the BK and...
Read full review of Burger KingParking lot full of deep potholes
The Ironwood Michigan Burger King parking lot has so many DEEP Potholes. They are about 5 inches deep. The Potholes are unmissable in the entrance/exit to the shopping center and mall. A truck could make it in. A car will bottom out in the terrible Potholes covering the entrance/exit to the Shopping Center Complex... This lack of respect for the customer has been taking place for YEARS!!!
Read full review of Burger KingPOTHOLES (1410 E. CLOVERLAND ST., IRONWOOD, MI, 906.932.7232)
Hello, The Burger King restaurant in Ironwood, MI, 906.932.7232. There are yard-sized potholes in the entry/exit drives at the alley exit/entry driveway. These potholes are 4 to 5 inches deep. They are about a yard-sized proportion round. I almost blew my tires as I tried to drop into and then climb out of the potholes. THEY ARE IMPOSSIBLE TO MISS. EVERYBODY HITS THEM!!!
Read full review of Burger KingOrder prep no covid-19 hygiene
When it was time to deliver my order, the staff blew into the bag to open it. No masks or gloves in sight. Staff was very surly about not wearing mask and refused to refund or remake my order until I made a fuss about it. Restaurant was at or near 1376 International Speedway Drive, Daytona Beach, FL 32114 I guess its back to McDonalds, although I did like their onion rings, but I won't get sick over them.
Read full review of Burger KingNon refunded for being charged twice and not even given compensation
We gad used the app for the first time and when we got home I check my card and see the same transaction number twice. My wife contacts them through the app and they say 3-5 business day that was ten days ago. We contacted someone else and they say just to wait longer
I selected inheritance scam because them holding my money collects on their interest in their bank
Drive thru service
In the past, I had managed burger king and never had a manager under my staff or not working under my management, treated me so rude as I had been treated yesterday by manager jessica at 1515 w. Dundee rd in buffalo grove, il 60089. It all began at the drive thru, while I was trying to order when the manager jessica kept saying that she couldn't understand...
Read full review of Burger KingDidn’t get entire order
I Went through the Drive-Thru at the Chambersburg PA Lincoln Way West location at approximately 1500 today. I ordered the 3 for 3 bundle and in addition two cookies. Everything came up on the screen and the total came to $4.77. With the change situation I paid $5.77 to help out and the Manager gave me a $1.00 chance and my food. After I got home and checked...
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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".
4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:
- The specific location of the Burger King outlet.
- Date and time of the incident.
- A clear description of what happened.
- Any particular staff members involved.
- The condition of the food or facility, if relevant.
- Any communication you had with Burger King representatives.
- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
- The outcome of your complaint with the company, if applicable.
- The personal impact of the issue, such as inconvenience, illness, financial loss, etc.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.
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9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.
Overview of Burger King complaint handling
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Burger King contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 18 18 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 2 2 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number33%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click up if you have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click up if you have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click up if you have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click up if you have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click up if you have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click up if you have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click up if you have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Support
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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