Burger King
reviews and complaints

I went to Edgewater Maryland Burger King place my order got my order it was totally a wrong order I'm allergic to tomatoes and I specifically asked no tomatoes no lettuce I got 10 minutes away and realize they gave me Tomatoes I did not have time to turn back so I called the number on the receipt which was [protected] someone else answered the phone and told me to please hold on for 2 minutes and he would come back and get my name and replace my food next time I come in I was on the the 45 minutes and no one ever got back on this was on Saturday the 29th of April so I called on the 30th of April told the person who I was and he answered the phone and he said yes I was really busy yesterday I didn't have time to take your name so he said hold on have to take it again but he never got back on the phone this morning I said Bob call your manager he said I am your manager this is freaking ridiculous

On April 29, 2018 and exactly 12:51am myself and my boyfriend went to the 1077 Wilson avenue Burger King were we had one of the most disgusting times ever. We bought 2 combos of a whopper and chicken sandwich. Upon leaving the restaurant and heading home I myself was eating my sandwich and pull a discussing blond hair from my food . I AM A RED HEAD ! This was so stomach turning that we ended up throwing all he food we bought out. I can't express how disappointing I am wiI h this location. Not to mention the custom service we received was horrific. Our cashier name was Jhaniell 220. We asked for our poutine to be extra headed which was never a problem before but this cashier decided to fight us on it saying it not possible that it's already hot and that she can't do anything for us . How disrespectful! I will never again be going to this location, I found a hair in my food, lost my appetite, and was even treated rudely .

this morning we went for our usual sunday coffee and sandwich and the service was terrible. First of all our coffee was cold was told they had to brew a new pot which we didn't get til MUCH later. People were coming in and couldn't get waited on, the line in drive thru was very long and not moving. Ordered a bag of ice was told he had to get ready which was ok but took forever and when I went to ask for it he had it sitting by him at drive thru window and was melting. One guy in front and a girl walking around like she was lost and would clean a little then go to help at cash register which is where she should have been with all the people coming in. Did not get a receipt so no way to register my complaint other than this way. Burger King #8003 on Van Roy Rd, Appleton, WI 54915. We are thinking of changing our place to go as the service is very bad at this place. my email address is j.[protected]@aol.com Thanks for your consideration in this matter.

Montgomery Alabama. First Burger King in Montgomery pas you are coming from Opelika. Pulled in and placed order. Was told to drive to first window but when we pulled around there was no one at the window. After waiting a couple of minutes we pulled forward to next window and were told we HAD to back up. We had a car behind us and so we told the lady we'd come in and pay. When my friend walked in with money in hand, he was told he had to back up and pay at window. He informed her again there were cars behind him already. She told him then drive around in a snotty tone. We left. If this kind of service is what Burger King promotes, I'd rather not eat there. You lost a customer and money this morning.

So I came in your store on broad st in providence ri and one of the employees made a mistake and I watched him get in the younger mans face and point his figure in it and call him a [censored] stupid [censored] if you are hiring men like this who are unprofessional you most not care bout your company at all this man should be fired luckily I didn't wait outside for him [censored] needs to get assaulted talking too children like that he is not grown I know that isn't his first time I seen this twice wish I knew I could upload a video I would have recorded it next time I will I go in on my break every day

I went through the drive through earlier today. I ordered a meal with fries and a soda, a chicken jr, and a 10 piece nugget, and they didn't put the nuggets in the bag but I was still charged for them. I have the receipt if needed. I was on my way to New Jersey so I couldn't go back to get them by the time I noticed. The man who gave me the food was very friendly and the service was fast, but I didn't think to check the bag.

I was at the Burger King in Nashua NH this afternoon and it was the worse experience I have ever experienced. All the employees behind the counter and rude and after waiting 15 mins for my food and seeing my burgers sit on a tray waiting for my other food I said something to Brooke the assistant manager and she literary yelled at me. I told her to remake the burgers and I'm not sure if she did cuz I went an sat down at a table until my food was ready. After more than 20 mins she called my number and no apologize for the wait or her being so rude. I will never go back to this Nashua store again. She is a assistant district manager therefore she should know how to talk and treat customers but obviously she doesn't. She needs to take a few classes on how to handle customers and have more patience under pressure.

I pulled up to an empty drive through and was immediately asked to please wait. After waiting nearly a minute I proceeded with my order and was again asked to please wait. I have been sarcastically said oh do you have ghosts customer that I'm not aware of and was then told that there are only two of us here you're going to have to wait. Again I mention there are no other customers at the store. I decided to go ahead and get my food anyway but the employee at the window was extremely rude almost threw my food at me and then told me to just have a nice day and shut her window when I knocked on the window to speak to her further she refused, turned and walked away. The employee's name was Jewel.

I went through the drive-thru and ordered 2 of your new sourdough sandwiches. I specifically asked what came on the sandwiches and asked for one of them to not have bacon or onion. When I got to the window she asked me if I had lemonade to drink and I told her no that I asked for Dr. Pepper. She walked away after handing me my bag of deserts and food and asked another girl to get me my drink. I checked the bag to ensure my desserts were there and my fries and I drove away. I come home to find that the sandwiches I ordered were completely incorrect. We were given some sort of double cheeseburgers instead of the sourdough sandwiches. We just had a baby 3 weeks ago so I can't just drive back to the location and have it fixed. I have never been more disappointed because I paid $21 for them to screw up my order. The drive-thru screen was correct when I placed my order so someone really messed up. I only went to Burger King for the new sourdough sandwiches and would have chosen somewhere else had I known there was going to be a mishap. I would like someone to contact me in regards to my order because I am extremely angry and disappointed.

He Burger King located on 501 S. Kings Hwy in Myrtle Beach, South Carolina is not well ypkept at all. One of the doors was locked, so I had to walk halfway aroind to the other side just to enter. The parking lot and grass has trash everywhere.No outside ashtray so cigarette butts are all over the place. The windows were not clean and very streaky. The floor had looked as if it hasn't been swept all day. There evenbwas one of gloves that employees wear on the floor close to the men's room and hadn't been picked up. The restrooms were horrifying. Looked and smelled as if they weren't cleaned in a long time. I chose not to eat here because of all this. If they dont care about the store, then to me;why would they care about their food. I will not be returning here until changes are made. Not a good look for a franchise that very popular!

Order #83 at the location of 3109 Route 38, Mount Laurel, NJ 08054 on 4/26/2018 was taken in the drive through at 8:25 Pm And was not received until 8:48. There were only two cars in front of me the entire time, there were no customers inside the store, three employees standing at the window when I pulled up to get my order and they were laughing! The manager offered me a soda when I asked, " why does it take so long to prepare fast food?" Of course I didn't accept ut. If I wanted a soda, I would have ordered one! He thought it was hilarious that I waited 23 minutes for two burgers! Well i find that a disgrace and poor management makes for poor employees and loss of customers! I just thought you should be aware!

I went to the burger king located on irving park And Narragansett store # 6358 and the manager was very rude i ask her that i wanted my whopper fresh of the broiler and she said didnt want to do my order fresh she was ignoring my request and being very unprofessional her name is danielle i dont think a manager should treat customers the way she was doing at the register she had a mess in the ground also of fries very dirty floor dont think ill be going to that burgerking restaurant again!

I ordered for my friend and I. Manager gave me the bag. As I was getting my drink, she asked for my bag back. The order was not correct. She gave me my bag back. I stated to her I'm hoping my order is correct. She said nothing. Totally ignored me as if I was not speaking to her. I stated to her I hope I don't have to come back. She still said nothing. Dismissed me as if I didn't exist and proceeded to talked to other people. I was not happy with her NOT acknowledging me. My order#217. Service was at 113 W Roosevelt Rd phone number [protected]. I came in at 12:15pm My survey code is [protected]

I have put in an application several times a guy named cody said there was 2 positions on evening shift and 1 on day shift when i spoke with Brenda 4/26/2018 she said she wasn't going to hire me because i only had 1 job contact down and i tried to explain but she got rude when i asked who her boss was and a phone number an she gave me a name jeff birdmen but refused to provide me a number an hung up on me. I was told several months ago i would be hired my application was put on top of the stack an i know several people that have been hired since. I tried to explain i draw disability an have for about 10yrs that's why there is only 1 job contact down and she mentioned a background check an i have a felony but i know several people that has a lot of felonies that have been hired and have the same charge so i feel that i am being discriminated against for some reason and am going to speak with a lawyer if something isn't done please contact me about this situation my number is [protected] or email me [protected]@gmail.com thank you for your attention

I'm sorry but tonight I went to Burger King and I really got annoyed. Went to drive thur long line which was fine but after almost 10 mins I started to get a little irritated. Finally got to the window and the worker never acknowledged me and after 3 mins I had to yell hello, and no response and I know he heard me bUt again no acknowledgement. Finally after yelling again he looked at me yell wait my machine is not working and just the way he said it I said [censored] you and drove away because all he had to do when I Got to the window was to acknowledge me and tell me give me a minute there's something wrong with my machine and I would've been OK with that and waited but no his attitude sucked and I left because I don't need that service or that attitude!

I went to the forest park, ga 30297 franchise, located next to the Chik fil A on Jonesboro rd., I wanted to try your new, so called going to best chik fil a sandwich, they did not have any buns for the sandwich. I will never go to kfc, again. Though, one of my fondest memories was when my parents took me to see true grit, the movie, in 1970 at the drive inn and we took a bucket of kfc. Shame on your brand

On April 24, 2018 at about 1:45 p.m. I pulled my bus into the lot with about 40 students at the BK at 824 E.Innes Av., Salisbury, N.C.
I requested a drivers compliment driver, the clerk referred to the manager for permission and the manager replied to the clerk in a rude manner '15%' she's black, about 30, size 18-20.I replied that drivers always eat free at other BK's, she ignored me and repeated 15% to the clerk, I felt embarrassed. She lacked professionalism in her manner & dialogue.I'm an Academy Lines bus driver, dressed neatly and acted cordially, and I wish someone would address her of this matter so that she doesn't repeat it again
Regards, Ernie Harris; [protected]@gmail.com.

For the third time i have been to the local Burger King and have tried to fill out the survey for the whopper offer to only find out that the receipt had once again not been printed with all the proper info to complete the online form. The manager had no explaNation for it nor could he help me submit a form for a free whopper... So is this just a.joke or is there maybe something else goin on at this particular BK that maybe corporate doesnt know about. Either way it has gotten under my skin after 3 times to complain about it. I really do enjoy the burgers and have been a life long nation wide customer.
Some locations should be under more scrutiny and ever watching eyes as i feel alot of loyal customers as myself are derailing due to locations such as this one and crossing the street to other burger places and most of them are just crap as i have tried but refuse to ever go back.
Thank you

J.R.H.

I've been using this Burger King coupon for I don't know how long every month and I go to this different Burger King or Litchfield off a Van Buren in Goodyear Arizona I got denied tonight to use my coupons because I wanted to switch my chicken from original to spicy which I always do! I'm really sad and disappointed because I really wanted that meal! :(

They employees at night are very rude and don't want to sell what's on the menu! I asked for 5 ten piece nuggets and they told me they wasn't selling fried products and that they were only selling burgers... They answer the speaker with attitudes and don't answer the questions that you ask them... This is the second time I done went there and got this kind of treatment from them and this only comes from the night crew! The employees in the day time are very nice and respectable and give you good service. I will not be going back to Saint Francisville Burger King at night again!