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1.0 404 Reviews

Anheuser-Busch Complaints Summary

2 Resolved
402 Unresolved
Our verdict: Engaging with Anheuser-Busch at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Anheuser-Busch reviews & complaints 404

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M
1:28 pm EDT

Anheuser-Busch employees life insurance plan

My father worked in the Van Nuys facility for over 35 years. When he retired, he had a life insurance plan ($5000.00) from the company that was part of a retirement benefit.
Evidently, in 2010 the company up and cancelled all life insurance plans for salaried employees that had retired. This occurred shortly after InBev took over the company. Sad state of affairs that this is where they chose to cut back- from the employees that had given one half of their life to the company. I also worked there for 18 years and am glad I got out before the Busch family sold out to a bunch of foreign investors that could care less about the human aspect of the company that was largely responsible for making them all of that money and care only about the bottom line.
I personally will never again purchase another Anheuser Busch product and will urge everyone I know to do the same. If this is how they treat their work force, I want nothing to do with them and will not add another dollar to their pocket

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9:27 am EDT
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Anheuser-Busch beer budweiser

I have been buying Budweiser for ever for the last 3weeks the flavor is poor its flat not drinkable i buy the 8 pack of 16 oz every two days and the 3. 24 oz also i have not dare to buy 30 packs annymore and Budweiser has been my brand and the only beer i will buy please bring the great beer back poor flavor and the flat taste is not what i expect of 15 yrs buying Budweiser im in el paso tx 79907 my name is lydia and i have even shoped to diffrent stores to see and its everwhere in el paso tx all stores have flat Budweiser

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1:22 am EDT
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Anheuser-Busch budweiser

Hi, i purchased a case of budweiser on september 2 2017 at thorntons in wooddale il, and on september 9th we opened it to have a few beers and the first few tasted a little funny so i looked at the bottom of the case and the beer was expired in august 23 2017, then my boyfriend decided to look at his and it was expired in november, we looked at the rest of the case and only 6 expired in november and the rest expired back in august . We have my bank statement showing when i got it and i still have the case if need be. i'm very disappointed as my boyfriend is a long time drinker of budweiser but now we are weary on buying another bud ever .

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2:12 pm EDT

Anheuser-Busch beer

I purchased a 18 pack of Budweiser from our local cold beer and wine store yesterday and as I am putting the beer in the fridge one of the beers only have 1/4 of beer in it, cap was still secure and unopened, we pay $50 for a cold case . What are you going to do to fix this ? I returned it to the company I bought it from and was told that they can not do antyhing about ..

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8:36 pm EDT

Anheuser-Busch bud light lime

As one of my husbands favorite beers, and mine being bud light we spend a ton of money on these beers. The past two or 3 cases we have boggy of bud light lime in bottles the caps are hard to come off and they are rusty. As well as when he opened one today and it was a little rusty and tryed to take a drink and it cut his lip. Needless to say we had to throw those bottles out due to rust. What's going on. Disappointed bud light customer. 👎😤

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4:11 pm EDT
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Anheuser-Busch frozen beer with foreign material in it

On Friday 9/1 I purchased a 12 pack of bud light lime from Allsups on Hwy 351 on the North side of Abilene, Tx. When I got home I realized that most of the beer was frozen. It was in cans. I opened the first one and it was frozen so the rest of them I put in my fridge to thaw. On Sunday 9/3 I realized that most of the cans were real soft and flexible. I figured this was a result of them being frozen and they lost their carbonation. So I opened one of them and poured it out in the sink. When the last several ounces poured out quite a bit of brown material came out in the sink. Same thing happened on the second beer. So the next two I poured the last several ounces in a clear glass to see what the material was. There is quite a bit of it in each beer. I don't know if it is insect remains or what it is but it was going in my stomach if I did not our them out. Attached are three pictures. I would like alot more beer that you are sure is not contaminated or frozen.

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Anheuser Busch Cares
, US
Sep 06, 2017 4:49 pm EDT

We take issues like this very seriously. Please call Anheuser-Busch at [protected] anytime M-F 11am-8pm CT so we can get more information and make this right.

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2:10 pm EDT
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Anheuser-Busch busch light 30 pack 12 oz cans

Purchased busch light 30 pack, 12 fl oz cans today from Meijer store in Lowell, MI, #[protected], 26oct17 cl0451 [protected]. When opened, beer was all over cans. Found 1 can that was empty & damaged. Beer box was very damaged on bottom & side. Didn't notice until I got home to put in refrigerator. See attached pictures. Thank you for any assistance.

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K
1:42 pm EDT

Anheuser-Busch bud ice

I purchased a case of bud ice bottles and the handle broke on one of boxes causing it to break bottles and beer everywhere.I took it back in the liquor store and they would not replace it.It was obvious the box ripped at the handle and they said its not their problem if I want to get another pack I'd have to pay for it.It also left little chards of glass all over me.I would greatly appreciate it if you would replace the 12 pack of bud ice that was destroyed.My address is 3935 Southern ave Balto, Md 21206 thank you for taking the time to review my complaint.

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11:11 am EDT

Anheuser-Busch truck driver operator

Not much to do with the product but a complaint nonetheless.. Trying to get to work this Friday afternoon and a Budweiser truck was completely blocking off an entire road in Asbury Park, NJ (an extremely busy town). When I asked the man to move out of the way because he was blocking everyone from passing and I would be late to work if I had to wait for him to do an entire delivery. He was extremely rude, tried to tell me I had to wait and then when I refused, he proceeded to try to get me to squeeze my car through a space that clearly was not wide enough to pass. Needless to say I'm extremely frustrated at this unnecessarily rude truck driver. (12pm Friday August 18, 2017- license plate TKR 64D)

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M
7:12 pm EDT

Anheuser-Busch budweiser tall boys

Bar code No. [protected] I have the receipt as well if you it. I purchased a 12 pack today in Mississauga meadowvale town centre. Every can I open over flows as if it has been shaken even hours after purchased. I am not complaining about the flavor, you guys are my preferred beer of choice this has just never happened before. I feel like some compensation is in order. Thank you for your time.

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G
1:50 pm EDT

Anheuser-Busch budweiser bottled beer

Hi I drink Bud bottled beer and have done for a number of years thoroughly enjoying it but I purchased a box of 12 from my local supermarket I have two bottles so far and I am disappointed to say they were not good i can only describe the taste as slightly flat and watery. I hope this is just a bad batch and not some new flavour!
The bottles were born 22/7/2017 and best before is 06/2018, 111B

The bottles were purchased from Asda supermarket Newhaven, Edinburgh Scotland

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L
3:17 pm EDT

Anheuser-Busch budweiser light lime

I am enclosing pictures of the second 12 pack of bottles Bud Light Lime that I have bought, taken home and put in my fridge and opened it to discover rust on the bottles!
Needless to say, I can't drink them nor give them to anyone to drink.
This is very surprising for a company like Budweiser and for a beer that I have been buying since it first came out.
I do not normally save grocery receipts so I had thrown both of them away when I discovered each 12 pack was undrinkable.
I don't know how you handle this type of thing normally, but I sure thought you would want to know. I'm hoping you can advise me as to how to avoid this in the future or provide compensation for this wasted money.
Thank you!

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Update by Lila Campbell
Aug 10, 2017 3:30 pm EDT

Comments and explanation with complaint is above

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D
11:12 am EDT

Anheuser-Busch bush na purchase-damaged product

I purchased a 6 pack of Bush NA from my local WalMart store. I brought my product home and placed in the refrigerator. While my husband was retrieving a can he pulled a can off and realized the unopened can was empty.
Batch number on bottom of can: 17143 DI1111

I am not sure if there is anything that can be done, but felt as if you need to be aware of the problem.

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N
9:46 am EDT

Anheuser-Busch budweiser can

My husband is our frequent buyer of Budweiser in this last case there was a single can that was completely closed and about three-quarters empty we still have the can and the UPC code if needed, just looking for a resolution for someone who is a constant patron of the company. UPC code on the box is [protected]. Says my complaint is too short I'm not sure what else to put on here it was one can that was empty and closed in a case of 24 cans that he purchased this weekend again we still have the can in the UPC code if needed

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10:56 pm EDT

Anheuser-Busch no service at all

ACC# U1719
Deliver afternoon please. No one signs the invoice that arrived too early, and one case 16 oz short. I called to complain and I am still waiting for response.

[protected]

-------- Original message --------
From: Tapwiser Info
Date: 8/3/17 2:03 PM (GMT-05:00)
To: [protected]@aol.com
Subject: You have received a TapWiser delivery

Dear carlos paredes,

Your driver has delivered the following products to RINGSIDE LOUNGE:

Item QTY Description Amount
023600 10 BUD 4/6/16 CN $228.00
030000 2 BUD LT 18/12 LNNR $28.20
033495 2 BECKS 2/12/12 LN USP $52.00
039774 5 STELLA 4/6/12 LN $157.75
030101 1 BUD LT LM 18/12 LN $14.65

TOTAL INVOICE AMOUNT: $480.60

Invoice Total is the estimated amount due at delivery (incl. tax, deposit, and any fees). Any difference between line items in this email and the Invoice Total is due to those other charges.

Thank you,

Your TapWiser Team
The alcohol beverage laws of individual states vary in regards to the promotion and merchandising of beers. You should be guided accordingly.
© 2016 Anheuser-Busch Companies, LLC. One Busch Place. St. Louis, MO 63118. All Rights Reserved

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5:45 pm EDT
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Anheuser-Busch 24 pack bud light

The case of bud light we bought was defective. Half the case had Cans all dented and scratched. They looked as if they had been kicked around on the floor. they were also all dirty and a few of them were not sealed all the way so beer was seeping out and had dried on the side of the cans or like a glue. We have attached only one picture as the rest were tossed away.

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4:20 pm EDT

Anheuser-Busch cans quality

Today is July 31st. Not really complaining, absolutely love bud it's my favourite beer. I'll start with I'm 27 My roommate and I drink about 20-30 bud a night, yes we like to drink. That being said I know your product very well and lately we have been having a strange problem. One in 60 cans about have no pressure you can bend the can before it's opened. I have videos I'm not posting them but can send to you. The problem is the beer in those cans taste horrible. Please email me back at [protected]@live.ca thanks for for your time and the best beer!

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6:28 pm EDT
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Anheuser-Busch busch light

I purchased an 18 pack, yesterday at the Dollar General in Satsuma, Fl. It was on sale, on the floor not refrigerated, bought another one today. The one I bought yesterday I put in my fridge last night, today I tried to drink it, . Not good tastes like it had been refrigerated before, born on date is 13, 7, 17 . Any ideas? I know that if it's refrigerated and the set out it turns to skunk piss, . Just like this. So I guess you make the money I get taken.. I have been a Anheuser Busch drinker for years... I m 68...I may leave Yall.

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8:11 pm EDT
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Anheuser-Busch 24 pack cans

I drink Budweiser often and the last 2-24packs I've bought the can does not open properly. I have to basically beat open the top and then it's all tore up and risk cutting my lip to drink. I'm highly upset with this and think something needs to be done or I need reimbursement. I am considering switching to another beer if this does not get resolved.

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4:25 pm EDT

Anheuser-Busch beer tasted tinny

On July 4th I purchased an 18 pack of Budweiser Light cans at Payless on Greenbush St. in Lafayette Indiana and it was terrible. Very bitter and tinny tasting. On the bottom of the can it read 08OCT17 S00815.
I am not one to complain but was so sad when I had to go buy more at the liquor store. Never have had a problem before. Went to the store and asked them but since I threw my receipt away(who knew I would need it) they weren't any help. Could I please get a refund, coupon or something that I can use anywhere?
Won't get beer from Payless again. May have been a fluke but not going to try again. Thanks for any help you can give me.

Linda Tracy

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Anheuser-Busch In-depth Review

Company Overview:

Anheuser-Busch, a renowned beer company, has a rich history and background that spans over a century. Founded in 1852, it has become one of the largest and most successful breweries in the world. The company's mission is to bring people together through the joy of beer, while upholding their core values of quality, integrity, and responsibility. Anheuser-Busch has achieved numerous key milestones and achievements, solidifying its position as a leader in the industry.

Product Range:

Anheuser-Busch offers an extensive range of beer brands that cater to diverse tastes and preferences. From iconic classics like Budweiser and Bud Light to craft beers like Goose Island and Shock Top, their portfolio is vast and varied. With a wide variety of beer styles and flavors available, beer enthusiasts can explore different options to suit their individual palates. Additionally, Anheuser-Busch occasionally releases specialized products or limited editions, providing unique and exciting experiences for beer connoisseurs.

Quality and Taste:

Anheuser-Busch is committed to brewing high-quality beer that consistently delights consumers. Their brewing techniques and carefully selected ingredients ensure that each beer maintains a distinct taste profile. With a focus on consistency, Anheuser-Busch delivers beers that meet the expectations of their loyal customers, ensuring a satisfying and enjoyable drinking experience.

Sustainability and Environmental Initiatives:

Anheuser-Busch takes environmental sustainability seriously and has implemented various practices and initiatives to minimize their impact on the planet. They prioritize water conservation and waste reduction, employing innovative methods to reduce their environmental footprint. Additionally, Anheuser-Busch actively utilizes renewable energy sources, contributing to the reduction of their carbon footprint.

Community Engagement and Corporate Social Responsibility:

Anheuser-Busch actively engages with local communities, demonstrating their commitment to corporate social responsibility. Through philanthropic initiatives and partnerships, they make a positive impact on society. Anheuser-Busch also takes responsibility for promoting responsible drinking, actively participating in alcohol education programs and responsible drinking campaigns.

Brewery Tours and Visitor Experience:

Anheuser-Busch offers brewery tours and visitor centers, providing beer enthusiasts with an immersive experience. These tours offer educational opportunities, allowing visitors to learn about the brewing process and the history of Anheuser-Busch. Tasting rooms and events further enhance the visitor experience, providing opportunities to sample a wide range of beers and engage with fellow beer lovers.

Customer Service and Support:

Anheuser-Busch prioritizes customer satisfaction and provides accessible and responsive customer support channels. They assist customers with product inquiries, complaints, and feedback, ensuring that their concerns are addressed promptly. Online resources and FAQs are also available, providing customers with helpful information and guidance.

Distribution and Availability:

Anheuser-Busch products are widely available globally, thanks to their extensive distribution network and partnerships with distributors and retailers. Customers can conveniently access their favorite beers through online ordering and delivery options, ensuring a seamless purchasing experience.

Pricing and Value for Money:

Anheuser-Busch offers a range of pricing options for their beers, catering to different budgets. Their value for money is competitive compared to other brands in the market, providing customers with quality beers at reasonable prices. Additionally, Anheuser-Busch occasionally offers special promotions or discounts, further enhancing the value for money for consumers.

Customer Reviews and Ratings:

Anheuser-Busch receives positive customer reviews and ratings from various sources, reflecting the satisfaction and loyalty of their customers. The analysis of feedback highlights the consistent quality and taste of their beers, as well as their commitment to sustainability and community engagement. Overall, customers are highly satisfied with Anheuser-Busch's products and services.

Industry Recognition and Awards:

Anheuser-Busch has received notable industry awards and accolades, recognizing their brewing excellence and sustainability efforts. Their participation in industry events and competitions further showcases their commitment to innovation and quality. These achievements solidify Anheuser-Busch's position as a leader in the beer industry.

Competitive Analysis:

Anheuser-Busch stands out among its key competitors in the beer industry due to its unique selling points and differentiating factors. Their extensive product range, commitment to quality, and strong market positioning contribute to their significant market share. Anheuser-Busch continues to innovate and adapt, ensuring their continued success in a highly competitive market.

Future Outlook and Innovation:

Anheuser-Busch has ambitious plans for future growth and expansion. They invest in research and development to drive innovation in brewing techniques and introduce new products. With a focus on meeting evolving consumer preferences, Anheuser-Busch aims to remain at the forefront of the beer industry, offering exciting and innovative options for beer enthusiasts.

Conclusion:

Anheuser-Busch, with its rich history, commitment to quality, and extensive product range, is a top choice for beer lovers worldwide. Their sustainability initiatives, community engagement, and dedication to customer satisfaction further enhance their appeal. With a wide availability of their products, accessible customer support, and competitive pricing, Anheuser-Busch offers a compelling value proposition. Overall, Anheuser-Busch is highly recommended for consumers seeking high-quality beers and a company that prioritizes social and environmental responsibility.

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Contact Anheuser-Busch customer service

Phone number

+1 (800) 342-5283

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www.anheuser-busch.com

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