The complaint has been investigated and
resolved to the customer's satisfactionResolved Budget Air Supply — poor service, poor attitude, misleading prices
resolved to the customer's satisfaction
IN MY OPINION YOU SHOULD NOT USE THIS COMPANY as a management company that as come accross multiple air conditioning problems in the past i think its probably fair to say i know a little more than the average homeowner or tenant, my experience using Budget AC wwww.budgetairsupply.com [protected] has been a little dissapointing to say the least- The owner (Randall) refuses to accept feedback, their employees look like they have just been let out on parole. Their tucks are not stocked with replacement parts and the attitude from the owner to the technicians is awful. First their pricing is misleading, they claim one price then you find there will be several extra costs that were not quoted for, any other air conditioning company already include these. Second their customer service and understanding of a customers needs are non-exsistant. Third, when conducting their work they do so cutting out many checks or do so in the wrong order, and consequently are unable to provide a correct diagnostic on the issue causing the propblem. The reason their pricing appears to be so low is because they do everything cheaply, there is no no special deal when it comes to air-conditioning in Florida, you get what you pay for and i should have remembered this. I can only suggest that if you do decide that you are going to use www.budgetairsupply.com or Budget AC [protected] is that you confirm any and all prices first, if you are having a new installation that you get a detailed and itemized quote and then phone the main air conditioning companies such as Del-Air, Universal Heating and Air or Star AC and get like for like comparisons.
Obviously this is just my opinion, im sure there have been many satisfied customers of this company however i'm not one of them and felt i should write a review which is not something i normally do.