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Brylane Home / FullBeauty Logo

Brylane Home / FullBeauty Customer Care Service

Full Beauty Brands, L.P.

BrylaneHome, 500 S Mesa Hills Dr.
El Paso
United States - 79912

Customer Support Phone Numbers

+1 800 528 5150 0 0
+1 800 677 0339(Customer Service) 0 0
+1 800 544 3793(Customer Service) 0 0
+1 800 528 5152 0 0
Work days:
Mon5:00 AM - 11:00 PM
Tue5:00 AM - 11:00 PM
Wed5:00 AM - 11:00 PM
Thu5:00 AM - 11:00 PM
Fri5:00 AM - 11:00 PM
Sat5:00 AM - 11:00 PM
Sun5:00 AM - 11:00 PM

Brylane Home / FullBeauty Complaints & Reviews

Brylane Home / Full Beauty / credit card customer service

NC4 on Sep 19, 2017
I paid off my credit card balance in full back at the end of June and never looked at the account again. Today I go on the account to find a new balance of $14. When I called Customer Service I am told that in July there was an accrual interest charge of $2 and when that didn't get...

brylanehome.com / very unpleasant experience

Bri on Apr 20, 2017
I had very unpleasant experience with Brylane Home, they are far the worst! Bought something from them and they completely messed up my order. I had to send everything back and the worst part was that I had to pay for shipping! Anyway, I returned my order and later when they received it they...

BrylaneHome / they cancelled my order

Ramms2434 on Jan 12, 2017
I have ordered curtains from this online store two months ago and did not receive anything. I waited patiently but time passed and I started to get nervous, so I decided to contact Brylane Home and get some information about my order status. Lady on the phone was nice and polite, but as a...

Brylane Home / undelivered product and poor customer service

Reviewer94604 on Jan 29, 2016
I very rarely write reviews but I have to share this one…I bought a side table from Brylane Home. com on the 7th of January. It is now the 29th and I still have not received it. I checked their web tracking to see what is going on with the order and it says its processed. Not sure what to...

Brylane Home / customer service / fraud

Reviewer95377 on Sep 25, 2015
This is the worst company I've dealt with in quite some time. They have my credit card information from an order I purchased months ago and they have fraudulently charged me for an additional item. I have spoken to 3 different customer service reps and they have been condescending and...

Brylane Home / return

ShayLeeSue on Sep 4, 2013
I purchased a gazebo by Brylane Homes through a third party vendor in April. Brylane directly drop-shipped it to me labeled as "a gift". The quality was very poor and not as described, for which I note improvements have now been made to the new ones. Under the 90 day warranty I contacted...

Brylane Home / bedskirt

Brylane sent me the wrong size bedskirt. I informed them by email that I was returning it and in exchange wanted them to send me the size I had ordered. No word from them that they had received the returned bedskirt. So I waited and waited -- nothing. Tried contacting them again explaining...

Brylane Home / shoddy merchandise reshipped to me

I have ordered from Brylane previously and been happy with my merchandise. I ordered their little kitchen trolley for a good price (although I thought the shipping was a little pricey). I was surprised when it arrived in a beaten-up, taped-up box. It was much worse when I opened the box -...

Brylane Home / shady behavior/terrible customer service

Stay away from brylane home. They are shady. I ordered three under bed shoe storage kits on november 30. The next day, I received a notice that the item was on back order until 12/15. A few days later, I located a suitable solution elsewhere and decided to cancel the back order, which i...

Brylane Home / extra orders/faulty website

So I have been ordering comforters from Brylane home for over 12 years. Well I was going through a rough time and to help better myself I thought a new comforter would be nice. I went online to order the King of the Dragon comforter online and submitted my order. I got an error message...

Brylane Home / scam charges

I returned a product by mail for which I paid $87.73 in Oct 2007. I was given credit for only $72.44. I received a bill after that for $14.99, which did not specify then or when I originally made purchase that it was for Ship/handling of this return. I paid Post Office for its return...

Brylane Home / poor customer service

Found them on a site recommending good discounts on comforters. Had good prices and pretty good selection, we wanted new comforters for rarely used guest room. Bought total of 3 comforters as well as an 14 piece Iced Tea Serving set. I recieved emails saying I placed an order, but did...

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