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1.0 8 Reviews

Brow Arc Complaints Summary

0 Resolved
8 Unresolved
Our verdict: Engaging with Brow Arc at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Brow Arc reviews & complaints 8

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ComplaintsBoard
J
3:24 am EST

Brow Arc rude worker

A woman in a black shirt and a green apron who works at Brow Arc at the Westfield mall in California, is being extremely rude and prejudice. I saw her accuse and threaten a few people for no reason. Is that good service? That is bad service and she is bias and evil. I feel bad for the poor victims from her bullying them. That evil woman is extremely rude and prejudice.

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ComplaintsBoard
J
11:32 am EDT

Brow Arc bad service

Brow Arc has one of the most rudest workers ever in California. One woman in a black shirt in a green apron accused and threatened a person for no reason. That evil woman has a lot of nerve to go around and do that. She is also being extremely rude and prejudice towards a lady for no reason. [censored] that rude [censored]. She does not represent customer service.

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ComplaintsBoard
J
11:13 pm EDT

Brow Arc service

A woman in a green apron with black hair in a ponytail who works at Brow Arc at California accused and threatened a person in a very rude tone for no reason. She also neglected a woman, giving her bad service. This rude woman is prejudice, bias, and bigotry. She gives out the rudest service, and she has no manners. People should never be treated in a bad manner.

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Brow Arc, Inc
, US
Aug 06, 2018 10:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Brow Arc Team members are typically known for their friendly & professional services.
That being said, the Brow Arc Team member referenced in this complaint no longer works for Brow Arc, Inc. However, it should be noted the individual who wrote this complaint was not a customer of Brow Arc. Rather, he was a mall goer who was following our team member around the mall while on her break taking photos of her without her knowledge. The incident took place months before this compliant was produced and our Corporate officers have apologized if the individual felt mistreated in any way.

Is Brow Arc legit?

Our verdict: Complaints Board's thorough examination reveals Brow Arc as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Brow Arc stands out for its commitment to quality and security. Clients considering Brow Arc should delve into its customer service record to gauge compatibility with their expectations.

Brow Arc earns 91% level of Trustworthiness

Perfect Trust Endorsement: Brow Arc achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Brow Arc. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Brow Arc has registered the domain name for browarc.com for more than one year, which may indicate stability and longevity.

Browarc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Brow Arc website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Browarc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Browarc.com you are considering visiting, which is associated with Brow Arc, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • While Brow Arc has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Browarc.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The browarc.com may offer a niche product or service that is only of interest to a smaller audience.
  • Brow Arc protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Brow Arc. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
J
3:32 am EDT

Brow Arc bad service

A woman in a black shirt with a green apron who works at Brow Arc in California accused and harassed a man in a very harsh tone for no reason. She also neglected a customer. This woman is prejudice, bias, and bigotry. This selfish worker is extremely rude and does not represent good service or Brow Arc. DO NOT go to the Brow Arc in California. They are a good ripoff.

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ComplaintsBoard
J
5:15 pm EDT

Brow Arc service

A woman in a green apron who works at Brow Arc accused and harassed another person in a very rude tone for no reason. She is also being extremely rude, prejudice, and bias towards a customer, neglecting her needs. The customer service is just as prejudice, giving the customer bad service. The woman in a green apron has prejudice, bias, and bigotry and does not represent good service or Brow Arc.

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ComplaintsBoard
J
11:55 pm EDT

Brow Arc bad service

A woman in a green apron who works at Brow Arc accused and harassed a guy in a very harsh tone for no reason. She is also being extremely rude, prejudice, and bias towards a customer, neglecting her needs. The customer service is just as prejudice, giving the customer bad service. The woman in a green apron has prejudice, bias, and bigotry and does not represent good service or Brow Arc.

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ComplaintsBoard
J
8:52 pm EDT

Brow Arc service

One of the women who worked at Brow Arc at California in a green apron is being extremely rude. She accused and harassed a guy for no reason. She was with another worker who also gave a customer bad experience with her rude behavior, neglecting her needs. She is being prejudice, bias, and bigotry. She does not represent the company or good service.

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ComplaintsBoard
J
4:43 pm EST

Brow Arc bad service

One of the employees at Brow Arc accused and bullied a guy in a very harsh tone for no reason. That can lead to mental illness or disorder. This kind of behavior will put customers feel unsafe. The customer service is not helpful. It happened at Westfield Mall at the bottom floor at Jan, 30, 2018 at 4:45 PM. The desirable resolution is to settle a dispute making customers feel safe and any of the employees to never do it again.

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