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BRM RoofingWill not follow up with customers on problems

1

SCAM ALERT! This company does not follow-up on problems. They have done a good job of looking like a large company with a solid background. They fabricated their entire reputation. They will even give you a reference page with people's names on it, but there are no numbers to confirm that the work is good. Many in my neighborhood decided to go with this company, and the problems with leaks and workmanship didn't show up till a few months later when the rain started. Many neighbors have mold in the walls from leaks. BRM Roofing does not even honor their own 5 year warranty on workmanship. Owner's Troy Mock and Angle Wakefield Mock are good at promises and never delivering. They don't truly have employees, even though they state that the subcontractors are their employees. This husband and wife team have been caught in many multi-level-marketing scams in the past, and have only opened BRM ROOFING AND CONSTRUCTION in recent years. They have also gone under the name AWM CONSTRUCTION and others. You should think twice before using this BRM Roofing for anything. The owner could not drive a nail if his life depended on it, much less put a roof on your largest investment. Flim-flam man and wife describes this couples business very well.

Responses

  • Ro
    Robert Soloman Jul 17, 2013

    Yes they are scam artists. Owner Troy Mock is a scam artist. Does not pay employees, and uses every trick in the book to milk your Insurence company. Mine dropped us after his poor workmenship and illegal tactics. Avoid, they are ripoff artists and should be reported in Texas, Oklahoma and any other state they venture to for work/scam.

    2 Votes
  • Ni
    Nikki Hester May 27, 2015

    Had fire department out as we have been smelling natural gas. Local firefighters inform us that BRM Roofing is known for using non-standard roofing nails. They confirmed these extra long nails used on the roof had punctured the gas lines in the attic. Cannot not get Troy Mock or his crew to come back out to resolve issues. We had to move out till the lines could be replaced. Message center at BRM Roofers says they was out of town chasing storm problems.

    The 5 year warranty they talk so highly of is worth nothing.

    2 Votes
  • Ni
    Nikki Hester May 27, 2015

    BY the way the BBB is not helpful at all and ignored us. The BBB is paid by BRM Roofing anyway so I doubt they will help anyone who has an issue. BBB was a complete waste of time with this situation. Shameful !

    2 Votes
  • Ni
    Nikki Hester May 27, 2015

    Yes to what he said above, BRM Roofing is bad news company. No follow up, no help, just wanted more and more money from me, my mortgage company and insurance company.

    1 Votes

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