SUBMIT A COMPLAINT

Bravofly / Bravonext SAflight cancellation

My Name : Sures A/L Arumugam
E-Mail : [protected]@yahoo.com

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I wish to receive your kind attention over the flight cancellation.

Purpose : Request of Refund

Summary of the details
Booked On : 5 Oct 2018
Booking ID : [protected]
Paid amount : RM 12, 280.39
Travel Period : 8 May 2019 to 16 May 2019.
Total Passenger: 4 Persons.

Below is the Last E-Mail Response received.

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From: Customer Service
Date: 19 Apr 2019 9:52 pm
Subject: Important information about your Booking ID [protected]
To: [protected]@yahoo.com
Cc:

Dear Sures,

We regret to inform you that Jet Airways suspended all flight operations.

Following this development, all future flights with this airline have been cancelled with immediate effect and your forthcoming flight, which you booked through us, will no longer be operating.

We are taking all the necessary steps to try and obtain a refund on your behalf.

As we await further information, we kindly ask for your patience and that you avoid calling our Customer Care Team at this moment in time. Please rest assured that as soon as we know more we will be in contact with you.

We are sorry for any inconvenience that this may cause.

Yours sincerely,
Customer Care Team

Please do not reply to this email. This mailbox is not monitored; any emails sent here cannot
be read or responded to.

Kind regards,
Customer Care Team
Bravofly

Please do not reply to this email. This mailbox is not monitored; any emails sent here will not be read or responded to.

If you have any questions regarding your trip, check out our Need Help area and to view your trip details, request assistance or change your booking, please log in to your account area, My Bravofly, via our website or app.

Bravofly / Bravonext SA
Bravofly / Bravonext SA

  • Updated by Suresh9109, Oct 08, 2019

    Request For Refund.

Su
Oct 08, 2019

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