The complaint has been investigated and
resolved to the customer's satisfactionResolved Bowen Family Homes — Poor Construction, Sucky Warranty Company, Poor Customer Service
resolved to the customer's satisfaction
Anyone on this site who says they didn't have any problems with their Bowen home, consider yourself BLESSED! This was our first Bowen home, have only been in it 13 months, and we ARE STILL WAITING for the water leak in our house to be fixed! I mean really, it shouldn't take this long. But honestly, this was the icing on the cake. It took them forever just to build the house because they couldn't pay their subcontractors. And so the end result was that the house was built, but built poorly. Oh and did I mention that about 5 months after we moved in we got a lien put on our house by a subcontractor that Bowen never paid! And don't even get me started on Warranty Pro . That company is a joke! We've never been so ready to be out of warranty so that we can hire professionals to diagnose and repair any problems. If you have a water leak you will most likely have mold issues. Not according to Warranty Pro. Even though our baseboards are rotting and black in places according to WP there was no evidence of mold. It wasn't until my husband pulled the baseboard off and revealed MOLD on the walls. Even the roofing company who came out to look at the water leak asked if our house had been inspected there were so many construction errors! Our first home was built by Centex and we had no clue how fortunate we were with that house. We did not experience any problems at all with them. This entire process has been a nightmare. DON'T BUY A BOWEN HOME!