Borgata Hotel Casino & Sparoom cancellation

I am being charged for a room that we previously canceled. My wife and I (long time borgata customers) we planning a stay at the borgata on 25 sept. Plans were change to stay on 26th. We were unable to attend due to accident. Got charged for higher first room booking (180.00) when we did did not check in. What is going on? I called and said we would like to change room date, made every possible effort to check in and still get billed highest amount possible!!

I am very unhappy with this new management. I intend to challenge this charge with credit card company.

Richard E. Dender
Diana L. Dender

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