The complaint has been investigated and
resolved to the customer's satisfactionResolved Boots-etc.com — Young Disrespectful Manager Chris Stowers
resolved to the customer's satisfaction
I spoke with the manager Chris Stowers about purchasing a pair of marble roper boots per conversation I decided to purchase a pair. I received them and one had a white line across the toe (defect) I called chris and he said that he would replace them. I sent them back and instead of replacing them he polished them as if I would not know. Who ever owns that store needs to know that their Store Manager is nothing but a Liar a Big Liar at that.