The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Bookinghotels.comFRAUD

I booked a hotel room for 3 nights in Las Vegas for a surprise for my partners 60th. I tried to contact them to arrange an extra night and got no response, on ringing the hotel direct, was told that this booking had been cancelled even though I had confirmation of direct payment to Bookinhotels.com. The hotel had not bee paid, I paid direct with a debit card so have no comeback. Will rename to Bookinhotels.CON

Responses

  • Cc
    ccolin Jan 09, 2010

    We had the same experience last summer. We booked a night for a hotel in Spain. Arrived at the hotel we were told that no payment had been made. We had to pay again. We tried to get our money back form bookinghotels.com but never got any answer. They are based in Turkey. This is a fradulent website.

    0 Votes
  • Bl
    blondeau Jun 01, 2010
    This comment was posted by
    a verified customer
    Verified customer

    We had also the same experience last september 2009 . My brother booked a room 3 nights at pensylvania Hotel in New York, and for some reason bookinghotels cancels this reservation . They have explained us that they will refund our account without penalties but never we have received any money. Wehave sent manies email and tried to call but never reveived any response .
    I agree, this is a fradulent website based in Turkey..
    ph Blondeau

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.