Bon Secours Richmond Community Hospital
reviews and complaints

When someone comes to an ER they aren't feeling well.. I understand some people can be dishonest about it but either way you don't show or make them feel that you feel or think they are being dishonest. He came into the room mad because i didnt wanna sign a paper. He was very rude and impolite. I didnt feel like i was getting the help i was looking for. He made rude comments as such as "you are being difficult for no reason", and "why don't you just leave".

I am a Bon Secours employee and I received Emergency room services on 12/27/2004 and I was billed as uninsured incorrectly. Upon faxing proof of coverage, I was told the claim would be adjusted to a $100 copay instead of the full $1560.00 visit charge. As soon as I was told this would be adjusted, I entered into a Chapter 13 bankruptcy to consolidate my debt after school. This was placed not once, but twice on my credit report as a judment of $1560.00, despite my receiving updated claim paperwork. Upon receiving my bankruptcy discharge paperwork 3/2011, I noticed that 18 payments had been made to Bon Secours between 10/2009 to 3/2011 in the amount of 980.00. Since March of last year, I have talked to numerous managers, faxed all paperwork. I'm always told "it's in the scnaning department being reviewed." Very unprofessional