The complaint has been investigated and
resolved to the customer's satisfactionResolved bobostore.com/UGG boots — Never use!!! Fakes
resolved to the customer's satisfaction
NEVER BUY UGGS from bobostore.com
They are first off from china and sell fakes. Secondly if you are trying to buy outside of china they will be held up in customs. I ordered boots on December 7th 2008 they never were delivered. About a month and a half later(so much for christmas!) I received a letter from customs telling me that if I wanted to receive them I would be placed on a "watch" list. I have communicated with them every week for 3 months and no refund. Do yourself a favor buy elsewhere!