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Bob Evans Customer Service Phone, Email, Contacts

Bob Evans
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Bob Evans complaints 591

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P
10:40 am EDT

Bob Evans Service

I took my wife for breakfast in Ocala, Fl. Bob Evans on Silver Springs Blvd., we have had eaten there many times before, this time the eggs and bacon were under cooked and nothing was done about it. It was like "SO WHAT". So maybe the answer is stop eating and Bob Evans period.

Patrick Guertler
[protected]@gmail.com
98 SE 63rd Terrace
Ocala, Fl. 34472
[protected]

Desired outcome: Not Sure

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T
7:32 pm EST
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Bob Evans Very rude manager & cold/disgusting food

I spent $50 at Bob Evans on VALENTINES DAY, two of our meals came with the choice of a roll, biscuits, or banana nut bread, in which we chose banana nut bread. Waitress came to our table to tell us that she's been asking for someone to cut the bread for us and no one would do it, so was offered a roll or biscuit instead. Waited 45 minutes for our food, our country fried steaks were good, but the mashed potatoes were still froze in the middle, our green beans were cold, my sons macaroni was cold, and we ordered two orders of LOADED French fries, got them and they were cold and they weren't loaded. Told the waitress about everything, she was very apologetic and said she would speak to the manager. The waitress came back to the table almost in tears saying that she would try to fix it herself because the manager was extremely rude. Then they brought a bowl of shredded cheese with bacon to pour on our cold fries. Out of 4 meals that were ordered, the only thing edible was the country fried steaks. Needless to say, that was the WORST Valentine's Day dinner experience we've ever had! We will NEVER chose there again. Also, the manager walked around giving dirty looks the whole time, I never even seen her smile. Very poor management. I will keep passing this along so people know not to waste their time and money there. Here's a picture of just the fries so you can get an idea.

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J
6:31 pm EST
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On 02/16/2021, My wife microwaved a 20 oz package of Bob Evans Mac & Cheese. when it was cooking it started to smell foul, it became a watery mess in its plastic container and it didn't look right, We threw it away! I've have had this product many times and never had a problem. the UPC [protected]

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M
7:28 pm EST

Bob Evans Macaroni & cheese

We are huge fans and purchase your foods often in store and at restaurants,... However we recently purchased your macaroni & cheese and was very disappointed and dissatisfied with the quality,... It was not creamy and all the noodles were mushed... None of them had a noodle form at all... I took a photo with the exp date and serial # visible. We would be extremely grateful for you to stand by your quality standards and refund us our cost.
Attached is the photo.
Thank you,
Mark Jarzembowski
4619 Audubon Dr. Warren, MI 48092

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Y
7:16 pm EST

Bob Evans BE Mashed Sweet Potatoes and the garlic original

I'II be brief, do to BE great reputation in our household and because of these black dots in 4 packages BE can no longer be trusted.

Based on other complains listed here going back to 2017, a global campaign to boycott all BE products and services would be appropriate.

Signed

Was a loyal family customer

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M
11:52 am EST

Bob Evans glazed apples

Purchased Glazed Apples at Kroger store in Speedway Indianapolis, Indiana. the box was full of Glaze and about 8 sliced apples. I was very disappointed with this purchase . would like a full refund this has never happened before I love your products. SENDING my name and address for coupon for replacement, thank you in advance. Madeline Bonds 601 West St. Clair Street Indianapolis, Indiana 46202. I'm on a fixed income I can't afford to let this go without trying to make this right.

Desired outcome: Coupon for replacement

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L
9:22 am EST
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I took my family out for 2 birthdays to the bob evans restaurant in new albany, store #416. We were 1 of the 2 seatings in there when we arrived. We waited 20-25 minutes for our after we ordered. My husband ordered the 6 oz sirloin steak dinner... It was nothing but gristle.. I could hear his knife trying to cut it. He then ordered a piece of pumpkin pie...

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A
3:47 pm EST

Bob Evans Mac & cheese

This is regarding bob evans mac & cheese microwaveable product. Today when I microwaved it and started eating it. At first I didn't notice but After a while I got some smell out of it and then I found molds in the pasta. Its aweful ! I almost ate half of it as I was hungry and now I am having stomach pain and loose stools. I am terribly annoyed at this! The expiry date is 02/05/2021 and today is 01/22/2021. I have 2 year old at home and luckily she didn't eat this from me! Kindly take care of the quality of this product as I already found several similar complaints.

Desired outcome: Terribly annoyed snd agitated as I am having stomach discomforts now

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B
7:00 pm EST
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I have been buying Bob Evans for years because family used to work for them. These sausage patties do not taste good. Even cooked them in skillet. The flavor is off and taste is artificial . Date. 2/14/21 on package. Est.403A L1 o344 15:03. I stored them correctly. Cooked correctly. Your company is better than any so very disappointed. Think you should know and correct.

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G
5:46 pm EST
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What happened to having fountain Coca-Cola to drink? Pepsi is too sweet. You need a variety. When I sat down to eat this overpriced meal it made my experience a very big disappointment & wasn't all that satisfied. Need Coca-Cola! The server said everyone asks Coca-Cola Eugene Pate 3234 W 43rd St CLEVELAND OHIO 44109 [protected] [protected]@gmail.com

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K
7:51 pm EST
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The meal I ordered today, 12-01-2020, was missing part of my meal. The meal was supposed to include three pancakes; there were none with my meal. The food was not very good, and it was poorly placed. This is the third time I've had an issue at the Collinsville il location. The last time the food didn't look fresh and didn't taste good. Bob Evans used to be...

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G
11:06 am EST
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Well first it took them an hr and then some to get our food to us then the food ain't even cooked right other people got here and got seated way after us and have gotten their food already and some has been long gone I'm never coming here ever the [censored] again then the server didnt even come check on us until after we've gotten our food. The service was bad last visit and was bad this time

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R
12:37 pm EST
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Bob Evans Slow service, incorrect & incomplete order

Unhappy Thanksgiving!

We decided to order take-out turkey dinners from the Bob Evans restaurant in Massillon, Ohio for Thanksgiving. To try to avoid the rush we placed the phone order at 2:39 PM in the afternoon on the day before Thanksgiving, Nov. 25, 2020. We were told on the phone the food would be ready at 3:00 PM. We arrived at the restaurant at 3:00 & paid for the meals but the food was not brought out to us until 3:55, meaning we had to wait for nearly an hour! The reason we ordered take-out was because during this time of a large increase in Covid 19 cases we wished to minimize contact with other people as much as possible. But we were forced to sit & wait inside the restaurant, being exposed to many other people there for almost a full hour. When we got home we found the order was incorrect & incomplete. One dinner was correct but was missing the cranberry relish that was supposed to be included & there was no butter for the rolls. The other dinner was a disaster. Instead of turkey & dressing it had chicken fried steak. Instead of the ordered green beans there was corn. Again this "Thanksgiving Special Turkey Dinner" had no cranberry relish & no butter for the rolls. After having to wait nearly an hour for our food initially we were certainly not going to go back to the restaurant to try to get the problems corrected! Bob Evans, I am very disappointed with your service and it's very unlikely that I will ever order take out or eat at this restaurant again. I would be happy to email you a copy of my receipt showing the details of this order if you will provide an email address.

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M
12:24 pm EST

Bob Evans Mashed potatoes

Quit buying this brand of mashed potatoes as there is always flecks of something black in this product. Very unappetizing. No problem though as there are other similar products on the market that are clean, not as watery. Now that I have read other reviews, that black stuff could be anything. Yuck. This issue was not a one time thing. Kept hoping it was a fluke but that is not the case.

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B
10:13 pm EDT
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Why does Bob Evans restaurant in Bridgeport Ohio let their kid employees run the show? Rude and ignorant sitting down eating and on their phones while working and not checking on tables like mine to see if I need anything. Only one employee I see has to take care of whole restaurant. They have very poor management and know one cares about customers.

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J
11:28 pm EDT
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I have been feeling very unappreciated for trying to do my part in being a team. I am treated as though I am not doing my part by several others. I was told tonight by another server that three other people have told her that I said how I wasn't told how to do something and I was yelled at as though I am a liar and that person claims they will watch me do...

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L
10:34 am EDT
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I love your frozen sausage gravy and biscuits product. In fact I usually have it every morning for breakfast. I will normally buy 4 or 5 at a time so I dont have to go to the grocery store as often and because I truly love the product. However on 3 seperate occasions I have gotten packages of the biscuits and gravy that were bad. The gravy was very thin and...

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D
2:09 pm EDT
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We went there after our g-sons baseball game, around 11:00 a.M. And there was 5 of us so we waited 20 mintues and got seated, our waitress was horrible, our food was wrong and when I asked to talk to the manager they said she was running the grill.. What?! Anyway we love bob evans but this was the worst one we have every been too! A couple got sit down 20...

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F
11:23 am EDT
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Donna provides a hostile work environment. Yells at workers. She's constantly angry. Complaints were filed and never turned in. Many workers and guests complain about her. The district manager is aware and still does nothing. Donna allows her worker Olga to belittle and degrade new workers who are already to walk out of the door. She's forced some worker...

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D
9:04 am EDT

Bob Evans Mashed potatoes

We have purchased Bob Evans mashed potatoes for years but our last container had a foreign object in it that resembled a piece of cloth. It was about 1 inch x 1/4 w. The color was more of a gray. The expiration date was more than two weeks away.. The bar code # [protected]. There is another number in blue [protected] 117.
Donald Cook, 6 Belaire Ct, Jacksonville Illinois 62650
Occurred Wednesday 6/17/20
Replacement would be fine because we still enjoy the mashed potatoes.
Email [protected]@ mchsi.com

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Overview of Bob Evans complaint handling

Bob Evans reviews first appeared on Complaints Board on Jul 22, 2008. The latest review Service was posted on Mar 16, 2024. The latest complaint Incomplete order, 50 mile return to retrieve rest of order. was resolved on Nov 25, 2022. Bob Evans has an average consumer rating of 1 stars from 595 reviews. Bob Evans has resolved 14 complaints.
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  1. Bob Evans contacts

  2. Bob Evans phone numbers
    +1 (866) 616-6464
    +1 (866) 616-6464
    Click up if you have successfully reached Bob Evans by calling +1 (866) 616-6464 phone number 1 1 users reported that they have successfully reached Bob Evans by calling +1 (866) 616-6464 phone number Click up if you have UNsuccessfully reached Bob Evans by calling +1 (866) 616-6464 phone number 0 0 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (866) 616-6464 phone number
    100%
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    Customer Service
    +1 (866) 525-5214
    +1 (866) 525-5214
    Click up if you have successfully reached Bob Evans by calling +1 (866) 525-5214 phone number 0 0 users reported that they have successfully reached Bob Evans by calling +1 (866) 525-5214 phone number Click up if you have UNsuccessfully reached Bob Evans by calling +1 (866) 525-5214 phone number 0 0 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (866) 525-5214 phone number
    Ethics Hotline
    +1 (800) 939-2338
    +1 (800) 939-2338
    Click up if you have successfully reached Bob Evans by calling +1 (800) 939-2338 phone number 0 0 users reported that they have successfully reached Bob Evans by calling +1 (800) 939-2338 phone number Click up if you have UNsuccessfully reached Bob Evans by calling +1 (800) 939-2338 phone number 0 0 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (800) 939-2338 phone number
    Head Office
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  3. Bob Evans emails
  4. Bob Evans address
    8111 Smiths Mill Rd, New Albany, Ohio, 43054, United States
  5. Bob Evans social media
Bob Evans Category
Bob Evans is related to the Restaurants and Dining category.

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