Bob Evans
reviews and complaints

My husband and I have been going to Bob Evans for over 30 years! Since this company has changed hands a year or so ago the quality and quantity of the food now has gotten worse! We have given you guys the benefit of the doubt and continued to give you a chance! We have gotten some pretty bad food since you changed hands though! I got a steak a couple of weeks ago that was the size of a silver dollar and was highly priced, and I'm not sure if it was steak, I got sick from it! Today I got potato soup that came to me as a cup of potatoes cubed with some cheese sauce on them and a few bacon bits, no scallions! That is not soup! The half of pot roast sandwich hand no carrots, potatoes or onions on it and the meat was very little! The big breakfast my husband got had the eggs thrown on the plate halfway off and he got fries with it that you could count on one hand and were cold! We have given you guys the benefit of the doubt but I had to let you know today how bad your food has gone down hill!

I ordered online back in july when I went to pick my food up the food was cold eggs where not fixed how I like them and sausage was hard as a brick so was the biscuit the hashbrowns wherenot fixed how I liked and they where slow to tend to me and let me pay for the food how I would like for you to resolve a free meal for 2 people or a gift card for $50 I can come pick it up at the store today you can reach me at the phone number [protected] my name is sarah reed

I have made a complaint before on this product with no reply
So here I go again
Bob Evans sausage gravy and biscuits
The gravy is completely out of the heating bowl
I bought 2 and both were like that.
A few months ago I bought some and the gravy was spoiled. After heating it up it stayed clumpy
It's to bad I really enjoyed them.
Not falling for the same horrible product again

I am a super fan of this product! Except for the last time I purchased them! When first opening the bag I noticed an unusual chemical odor and the potatoes were discolored, not their usual white color. I went ahead and continued to cook them. As they began to cook, the chemical smell grew stronger! Even though we were Leary about the terrible smell & different look, we tasted them & immediately spit them out! The taste & smell overwhelmed us. So afraid to try again! I love this product but I got a real scare.

The waitress was rude and gave us poor service. Did not bring us our food out right away. It wasn't hot at all. My husbands pancakes had a mushroom in it. My eggs were fried not runny like I asked for. The hash browns were not cooked all the way. The pig kid breakfast was ordered and did not look anything like the picture at all. We will not be going back to this location.

My two children and I went to Bob Evans for the second time at this location, and I asked them to turn the air down, and their reply was "the kitchen employees would be very uncomfortable if she were to do that!" Whenever I was younger I too worked in the kitchen of a restaurant. Call me (old fashion, ) but I always thought that the customer came first. The manager was sarcastically polite to the point she started to be downright hateful. Needless to say "I will never go back there!" In addition, I seen two other people with coats on, and my two children had jackets on as I did also. This was in northern Indiana, and well into September! I asked her what the thermostat was set on and she told me "70 degrees." If she had only compromised and turned it up 3 degrees; then I may have returned and somewhat enjoyed my food. The manager was very cross with me after I complained about being so 🥶. She told me that "corporate wouldn't let her turn the temperature up past 70. Well, if that was the case I would have just turned the air conditioner off until the temperature rose a comfortable level for customers. I am very disappointed 😔.

I ordered take out which should have been pretty easy. It was very clear that this Bob Evan's needs a lot of training. The girl who answered the phone had no idea what she was doing. She couldn't take a simple salad order. I told her to just forget it. I picked up the rest of my order. I was talking to the Manager about it.She was very interested and unprofessional. Very disappointed with the whole experience. I was trying to get my Dad something to eat after picking him up from the Hospital.

I came in a few nights ago to enjoy a family dinner with my kids. This particular night the manager Alex was in some kind of mood. He was snapping at any and everybody. Talking very loud and rudely. A lot of profanity, that he didnt even seem to care that there were kids present. I am completely dissatisfied with his behaviour, especially in front of the kids. I will no longer be back there on the days he works . When/if I happen to come back and hes working I will NOT stay! With the attitude he has, im not understanding how he became a manager in the first place. The way he was talking to the staff if things werent getting done i guess fast enough, just degrading them basically. It was absolutely absurd. Highly dissatisfied with that night..

This is not a complaint, it is a request. I would really like it if you would make your breakfast croissants with just egg & cheese (no meat) I would buy them more often. I love your croissant better then jimmy dean. Also I have a question, why is the top of the crossbar a little harder then the bottom when I micro wave it? Please respond, thank you, beverly my email address is above

I can come in to Bob Evans for 40 years I came to Bob Evans on Hamilton Road Groveport store everyday I use my Wi-Fi did you join my cup of coffee toast eggs and a good breakfast the manager and team is great but there is a problem maybe you had a new phone systems and no Wi-Fi that means I have to go to Frisch's in the morning just to use Wi-Fi so that's why I'm not stopping at Bob Evans now I guess you don't need Wi-Fi for your guest but you do have advertise Wi-Fi free Wi-Fi so I came in again this week to check to see if you had Wi-Fi cuz a manager has been trying to get the Wi-Fi fixed I've even heard him on the phone thank you can't get to Wi-Fi fixed it just seems to me Bob Bob Evans don't care about our Wi-Fi just their computers and that money don't care about the customers enjoyment of the premises thank you Jerry Aaliyah did you get Richard

On June 18, 2019 we held a fund raiser at the Bob Evans in Camby, IN. Asof this date we have not received a check or reason for not receivng a check. I have spoken to one of the managers, Heather, and in our last conversation about 2 weeks ago she said it might have to be re issued. Heather has offered to allow us to have one fund raiser each month, however our Board met this past Tuesday and decide to wait to see if we receive the funds from our last fundraiser. Heather was busy this morning although I had asked to speak to her about this again. Can you please advise how much the fund raiser produced and when we might receive the check?

Thank you

Virginia Perry, Treasurer
Community Taxpayers Assn., Inc.
102 Fountain Drive
Mooresville, IN 46158
[protected]