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3.8 27 Reviews

BlueHippo Complaints Summary

19 Resolved
8 Unresolved
Our verdict: You can expect a very good level of service from BlueHippo. To navigate their system effectively, thoroughly understand their service scope. Check online forums and review sites for others' experiences. When contacting customer service, clear and concise communication can help resolve your issues faster.
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BlueHippo reviews & complaints 27

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10:36 am EDT

BlueHippo laptop computer, camera, printer

I seen a commercial during 2009 that blue hippo would help me get a laptop, printer, and digital camera. Blue hippo took almost $900 in my account and never sent my products, every time I called customer service they said that my laptop, printer and digital camera is on it's way but nothing came. The next time I called the number was not a working number anymore.

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8:22 am EDT
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BlueHippo pay but never received computer and was done direct deposit

Payments were made direct deposit. Never received a computer. I try calling their 800 number no answer. Never received a refund. Complaint Number. CF-[protected] was filed at Attorney General OF Missouri, September 29, 2009. Today date is July 29, 2014. I never received refund from Blue Hippo Capital in the amount of $1, 070.38 after termination fees. The company is FRAUD COMPANY. Let's us know how powerful companies get away with FRAUD.

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heidiphillips
columbiana, US
Jun 03, 2016 8:18 am EDT

I called an ordered a laptop computer from blue hippo an they told me that i needed a 124.oo dollar deposit so i sent it i called an told them i was moving an decided to cancle the product an they said that they could not do any refunds but could have store credit i told them that it would be at least a year before i could order from them they said that it would still be valid well i went back to them an placed another order online and they said they need a money order of 25.oo dollars to ship it but i had to wait til pay day when i went back on around my pay day to see the exact amount need to be for the money order they were not able to find the site so i found tonight that they are scam artist an want to know if i will ever recieve my 124.oo back this is just a guess but probably not if so then that would be wonderful thank you for your time

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Sidoniste
, US
Dec 08, 2011 7:17 pm EST

I was buying a laptop from Blue Hippo with 2 free gifts ( T.V. and Printer) I pay $1000 by making monthly payments to Blue Hippo. I waited to receive the laptop but no sign. I called them many time, nobody answered the phone, it was out of service. I found out that they file for bankrupcy and they were under investigation since 2005.

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buttbutt1
Bethlehem, US
Jan 29, 2011 11:05 pm EST
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blue hippo promised to deliver certain items. its been about two years. delivery service left a notice to pick up item at the main office but item was shipped back to the company. will i ever see that product?

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Jermaine
, US
Jan 21, 2011 1:58 pm EST

I cant believe that blue hippo took almost 1200 dollars from me and every time I talked to somme body on the phone from the company they was always rude to me they really ruin my life that money was for to help build up my credit and they trick me can somebody please help get my money i need it to survive it would be wrong if they get away with it I dont even watch tv anymore because of that company its been so stressful.

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madmanin catawissa
Catawissa, US
Jul 14, 2010 5:49 pm EDT

we first sent in for a computer, then after paying 531dollars.we decided then we needed a t.v.we kept calling .they kept saying it would be sent anytime.that was 1year ago.we never heard anything.my name is betty fetterman p.obox 103 catawissa, pa 17820.we want some answers.my husband cant work due to asthma.we cant afford another tv.any help would be appreciated.

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kathy shumway
Mlton Freewater, US
Mar 21, 2010 5:22 pm EDT

I finished paying for my laptop in November and have not received the digital camera and printer that was to be my "free" gifts upon completions of my contract. They charged me over $1900 for thi laptop them did not complete thier pat of the contract. I have tried to call thier phone number and contact them online, but both are no longer acessible.

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wmyster
Senoia, US
Feb 09, 2010 5:54 pm EST

I paid $99.00 deposit for a Brother MFC 3360C Desktop computer. I cancelled the order within 3 days. I was told I could purchase another item for the deposit, but item never mailed. I am very upset, because $99.00 is a lot of money. If there is someone out there that can help please contact me by e-mail at wmyster@yahoo.com. Thanks

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sherry kaye johnson
muldrow, US
Jan 18, 2010 6:19 pm EST

i paid for a dell computer and printer. still i havent recieved the printer or free camera. know the phone numbers no longer work but they are still taken money out of my account.

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arodiegirl
Huntersville, US
Dec 15, 2009 9:15 pm EST

I purchased a computer over a yr ago from Blue Hippo and still trying to get my rebate and TV as promised and now try to call and it rings busy all the time. I got the same story all the time from them itll be there in 4 to 8 weeks adn its been over a yr and still dont have nothing, Im PISSED off at this deal, i made sure i never missed a payment and always paid on time just to get my free gifts.

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Cherrylyn Nelson
Detroit, US
Dec 06, 2009 1:49 pm EST

they received a money ored from me in Feb.2009 so they say it didn't clear until may2009! Since May2009 now its Dec.2009 i still haven't received the Digital camera that i order from them yet! they tell me when i call or should i say since i've been in may that my camera will be here in 3-6weeks! but i still haven't received my camera yet!

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11:44 pm EDT
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BlueHippo missing promised gifts for odering

i completely payed off my computer before i even asked them to send it to me. and when i bought it they promised thet would send me a printer and a web camera with it. the first time i called blue hippo they said i would have it in about six weeks. when i called the third time - on october 23, 2009 / they said they were sorry i would have it in two weeks - it is now april 12, 2010 and i still have not received neither of the items i was promised.
PLEASE HELP ME.

Sincerely.
bonnie j. doubblestein

order # 2020087
order ref.# 1318215 shipping date 7/30/2009

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Is BlueHippo legit?

Our verdict: BlueHippo's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate BlueHippo's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

BlueHippo earns 62% level of Trustworthiness

Good Credibility Notice: BlueHippo rated around 62% by Complaints Board. Generally safe, but exercise caution in information sharing.

By resolving 70% of 27 negative reviews, BlueHippo is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

The age of BlueHippo's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Bluehippo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • Bluehippo.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bluehippo.com may offer a niche product or service that is only of interest to a smaller audience.
  • BlueHippo protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to BlueHippo. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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3:59 pm EST
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BlueHippo paid for but have not received

Nov. 2008 I ordered my computer and Blue Hippo deducted a $99.00 deposit from my checking account. Then every 2 weeks from then til Nov. 20, 2009 they deducted $91.98 from that same account and on DEC. 4, 2009 they took the final payment of $91.50 It is Feb. 26, 2010 and I still do not have my computer though I have tried contacting Blue Hippo by internet as well as phone.I tried to call again today and got a recording that the phone number I had dialed was no longer a working number and all the other times I tried that number I was put on hold by an automated system and no one ever answered.

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charles bennett
,
Jun 11, 2008 1:38 pm EDT

i fully paid off a computer in about a half way threw the paymaents i change banks i notify bh of which, they said i hade to tell them a week in advance, so the payment that week was miss, which was made up the next week.long story short computer paid off no computer.after a number of calls, they sent the computer.now for the free gifts they said im not intitle.because of the payment six months prior.called said cant speck with a boss very upset comsumer charles

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cortecia
Conley, US
May 13, 2009 3:17 pm EDT

I just placed a order with blue hippo they got allmy account information and told me to check my email for a response I checked my email and there is no response. Then they also told me to login to bluehippo.com for my info the site is saying they have no record or I cant login in this is a bunch of ### and they are taking from my account.

Valerie
Valerie
, US
Dec 20, 2007 12:00 am EST

Blue Hippo is the same company as Financing Alternatives, Inc. They advertise on the radio stations and the use to advertise on the tv. I have not seen them on tv in awhile, but only on radio.

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7:28 am EST
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BlueHippo scam

We did not get the things that Blue Hippo tolds us that we would get. Like LCD TV. Printer, camera. and a 320.00 rebate I don't believe that Blue Hippo was true about what they said they would give me. i have read other reports from other customers about how they didn't get the stuff that they were promised from Blue Hippo. I do believe that this is a SCAM. Another thing is about the REBATE that they claim they would give, but inorder to get it i had to go online, and when i did it still didn't come.

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mervin maul
Brooklyn, US
Jan 22, 2014 1:42 pm EST

I have been trying now for the lastthree to four years to recieve some type refund from the U.S. BANKURCY COURT IN PENNSIYANA TO NO AVIAL THE CASE IS STILL BEING TRIED CAN PLEASE HELP ME PLEASE IT WOULD BE GREATLY APPRIEATED THANK YOU.

Valerie
Valerie
, US
Sep 15, 2008 6:32 am EDT

I am one of many very unhappy BlueHippo customers. I unlike many did receive my computer but not without a run-a-round that would exhaust a marathon competitor. My nightmare began mid 2007 with a late night order to BlueHippo, with hopes of collecting, research, and retaining information for a future business I had in mind. After dealing with BlueHippo for months the dream of starting my own company was washed out with the despicable and fraudulent acts of this second party computer distributor.

The same happened to me as so many others but I took it to the public. I closed my checking account, published a paid add in our local paper searching for other victims, called the BBB in MN and Baltimore, MD, called the police and an attorney, then the Attorney General's office in both MN and MD. I kept records of every action I took and then sent it all to BlueHippo's Head office.

After speaking to the Attorney General in Maryland I'd found out BlueHippo had just settled a case via the Attorney General's office with just over 300 unhappy customers. She had encouraged me to get my info into her office ASAP, as well as anyone else from my area because the next case was already being worked on and soon to be filed. She emphasized quickness because she believed BlueHippo was preparing to move out of Maryland. After contacting BlueHippo about my newly collected info, three weeks later my computer was at my door step via DHL delivery.

The delivery was six weeks after my checking account was closed. Although I never received all the extras I did have the computer and I have never heard from BlueHippo again. I say this because what was going to be a $2100 purchase turned into an $800 purchase, and although I had signed a contract they found out I could still collect through the AG's office for breach of contract on their part.

Don't think you can't collect call the Attorney General's Office in Maryland. I would love to know how you made out. Good luck and God Bless!

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Merelys Rosari0
Brooklyn, US
Dec 29, 2008 10:17 am EST

I have paid Blue Hippo in full for my computer I paid them 2, 099.00. My last payment was [protected] and today is 12-29-2008 and They havent sent me anything Not even my computer. They keep telling me its in shipping process you will be called wait another 4/6 weeks. Blue Hippo is clearly a scam. If anyone has any idea on how I can go about retrieving my computer or my money please feel free to contact me at Merelysnkids@aol.com.
Thanks You
Merelys

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TrevH75
, US
Nov 11, 2009 4:29 pm EST

It has been two years and they still will not give me my money back so i tryed getting something different though them with the money they owe me and they say they need more money. please dont use blue hippo they are a scam. now how do i get my money back out 600.00 dollars.this is not a way to help people with bad credit they take your money and run and when you try to call them it takes forever to get thur. i am not giving up. will keep trying to get my money back. instead i went to walmarts got the same computer cheaper i put it on lay away please dont use blue hippo scam.

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Donna
, US
Sep 28, 2010 2:36 pm EDT

I have waited for almost 2 years for a credit that is due to me for $196, I have paid the $26 for shipping and have not received my order, my name is Donna muff 9373 Hagar Shore Rd Watervliet mi. 49098 home phone [protected]. I cannot reach anyone, the phone numbers I have are all invalid. jut refund my money and I will be happy, and also refund the $26 I've spent for shipping cost, , I'm getting tired of waiting for this matter to be resolved, I'll be waiting to hear from someone about this credit.

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Delphine D
, US
Aug 30, 2011 1:19 pm EDT

I am writing to tell all of my story on how I am being scammed. I don't know where to start on getting this problem resolved. But mabye by getting the word out will help.

It started last July of 08 when I was trying to get a computer and came across Blue Hippo. They are a no credit check, low bi-weekly payment place that helps those to get things such as a computer or TV or cameras. My choice of electronic was a Dell computer. I called blue hippo in hopes that they could help me get a computer to better myself in my education. They sent me paper work to fill out and send back to them. I filled them out as soon as I got them and sent them back the very same day so that way my delivery was not delayed, I set up the payment for automatic withdraw so I did not default on any payments. They told me that I need to make 6 to 13 payments to build a short credit history with them, which is understandable, so I waited. After about 15 payments I started to worry so I decided to give them a call to make sure everything was still on track. They told me that everything was received and they sent the order to Dell and that it should be sent out as soon as possible. Well a few months went by and still nothing so I called again and they again reassured me that it is on its way and that it would be here before Christmas. well it is now almost may of 09 and lets say the least I still have no computer. My computer is suppose to be paid off in full at the end on June. I have just over four hundred left to pay and have paid well over 15 hundred dollars to it, and still have nothing. I have called numerous times within the months and they keep saying the same thing. so I decided to do a little research and come to find out I'm not the only one. I read allot of cases all over the internet that identical to mine. people who have paid thousands of dollars and have no computer. there are people who have reported this to the better businesses bureau and taken action they felt necessary but still I have not herd of one case that has been resolved. I have stopped the payment from being taken out of my account but I am afraid that they will send it to collections like another case I read about.

I am writing in hopes of some kind of answers if there is any way someone who reads this has some sort of advide that they can inform me of please feel free to contact me, or even just to let people know of what is going on.

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Margo
, US
Nov 02, 2011 7:03 pm EDT

I called blue hippo in 2007, for a computer the representative ask me for my checking account number and i gave it to them, n that following month they took got money out of my account and when i called back within that month to cancel my account and i ask for a refund they wouldn't give me my money back, they gave me store credit something i did not want, i was mad and hurt.i felt like they got my money and ran with it.i feel like it was a scam they advertised on t.v.

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steve lamy
woodbourne, US
Mar 10, 2010 7:47 am EST

my name is steve lamy i had placed an order for their promotion sale in computerswith free printer and lcd monitor, two days later from the order i canceled it .i was given a confirmation # comfirming the cancellation and a promise to credit back to me any amount of $ charge to my checking account.i later found out from my bank institution they started to redraw money from my account and still to this date 3/9/10.blue hippo stole numerous monthly payments from my checking account and in my wife account at the same time with out permission .It has been a year and a half i have not received any computer from them as to say well we made a mistake your cancellation did not go through and we have been charging you so heres your computer and and with all the promise with thin the comercial. nothing! I am pissed! .i have been trying to contact customer services relating my money they stole from me .none of the phone numbers are in service. i need my money back its a lot for me i dont make much and i have six dependent. this is really wrong someone should do something about this . i put a stop to it with my bank but we are still out of $1, 247.74. my advise to anyone who will read this is, when you give your personal info on line or over th phone is do check on your accoount periodically making sure when and if you cancel any order don't trust their lying stupid comfirmation # giving to you, because they could go behind your back and continue to steal from you .allt hey need is the acount number giving aproval you originally give to them before the cancellation dont be a foul .dont be like me . i was so busy working to put food on the table for my 6 kids and my lovely wife i never paid attention and check as to what was going on in my checking and saving account and because of it my family are out of 1, 247.74 and i am not sure if i will ever see it back fromt those ### at blue hippo the so called the computer sale of any year. for me is the stealing your money while you are looking or paying attention in your affairs deals. i am pissed Obama shoul do something about this and the jidge who grant them bankcrupcy should have make sure that all victim gets their money back.i am sure they are really bankcrupt. give my children back their money you bunch hypocrits god will get you for this in judment day all you who was part of this scam.!/.

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Cheri
204 Wright AVe, US
Apr 17, 2009 12:06 am EDT

this is still going on why are they in busines my nightmare stated Aug of 2008.

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John Lopez
Roosevelt, US
Feb 04, 2009 2:08 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I am just find out about Blue Hippo. They did the same to me. I can't believe they are getting away with ripping people off. From the first time I called to complaint and was put on hold for nearly an hour, I Knew something was wrong. You can reach them by phone or mail.

What I can't understand is that; how does the government continue to allow them to air their commercials on TV. I will not stop until I get my money back and them some.

John Lopez

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10:22 am EST
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BlueHippo never got any information about the product or my$800 they took for computer

Blue hippo took money out my account for financing computer and I never recieve a mail any computer any money and nit even the phone number on the paper work they send me works the bank cannot help me and I am now out almost 800$ for computer I never recieve I got the information off the advertising on tv and of it was a fraud why would they advertise to millions of people I need to get my money back and I want this company responsable for all the people they took money from it should not be so easy to rip someone off and the banks help them to do so e mail address is [protected]@msn.com

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BlueHippo out of business scam

SCAM, massive customer base has been informed this company is OUT OF BUSINESS owing thousands of customers possibly hundreds of thousands of dollars, This scam they initiated brings in poorer folks who cant buy a computer from DELL, and bilks them out of money they dont have by accessing their personal accounts thru a system called Payment Guard, This system allows BLUE HIPPO to be paid thousands, STOP THE MADNESS NOW.

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Alice Russel
, US
Jan 15, 2009 8:13 am EST

I made the necessary initial three payments/deposits and was suppose to receive the DELL desktop and matching printer in November 2003. I constantly called Blue Hippo about only to be told that the order was being processed. It took over a year to receive the desktop and a cheap, unservicable Lexmark printer; that never worked.

I was forced to contact the BBB because Blue Hippo was continuing to either take money/or trying to take money from my checking account without authorization. I was given the run around for over a year and a half I ever received a computer or printer. Each time I phoned the corporate office, I was told that they had 'recently restaffed'.

The numbers that I was given to speak to a supervisor were all recordings. I found this out because a disgruntled employee who was in the process of quitting, spilled the beans on the scam they were running.

After receiving the computer, I found out that I had paid about 7 times what it would have originally cost had I purchased it from DELL myself. I called DELL and was told that there was nothing they could do as Blue Hippo purchased quite a bit of merchandise from them.

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Margie Eastwood
Hunlock Creek, US
Mar 30, 2009 7:49 am EDT

Paid over $1300.00 to Blue Hippo and still no computer! Have made several phone calls, emails, letters etc. always with same response "your computer will be shipped in two weeks" Now I have stopped the automatic withdrawal from my checking account and requested a refund, ha! was told they don't give cash refunds I have a store credit. Well I dont want anything from that company except my money back.

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mrbucket
North Royalton, US
Sep 27, 2009 8:39 am EDT

Thie company accepts and takes your money by way of electronic transfers and does not deliver your purchase. When called upon, they say it will take 2-3 more weeks.
Has been 3 full months since full payment has been made and still no computer monitor.

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SF67guy
, US
Jan 20, 2010 6:31 pm EST

That's a ### company.

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1:40 pm EST
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BlueHippo item paid for and not recieved

Entered into contract to purchased a new desktop computer in July 2009. Paid $99 Activation Fee and then payments were debited to my account every Friday for $47.99. After 13 payments were made and all paperwork was signed and sent back as instructed. The computer was not sent. Called many times inquireing as to the whereabouts of the computer and was put off by BlueHippo stating they needed more time and that they were just waiting on a Tracking number from Dell. The contract stated that after 13 consecutive payments and paperwork filled out and sent back, the computer would arrive in 2-3 weeks. I waited longer and after 6 weeks without any other answer that the one stated above. I stopped payments from being withdrawn from my bank. $1016.84 was what I had paid them. They "canceled" my account and said I had a store credit for the above amount. I submitted a complaint to my Attorney General's office and BlueHippo responded with a letter explaining the Store Credit. I therefore went online as directed and selected a laptop which was priced at $916.52 and ordered it as was told to do. A sheet was to be printed out and sent with a money order in the amount of $73.67 for taxes and shipping fees. Bluehippo had enough money of credit to cover these costs but claimed "store credit" could not be used for these two things. I mailed the money order UPS overnight to the settlement department which read that as soon as the money order was cashed and processed that the Laptop would ship immediatly. Money order has been cashed and when I have inquired as to when my laptop will arrive, I have found out that is has not even been ordered let alone shipped as indicated by BlueHippo. I have followed everything they has told me to do to resolve the situation and I have been hung up on by a Customer Service Rep. by the name of Tyrone twice when I just asked simple questions. After each call when I try to call back there is a recording that they cannot answer due to technical difficulties. This is the recording that is played when I try to call and I have to enter my account # or SSN. This recording has been placed on my account only! Now I have paid BlueHippo the amount of $1090.51 and still have not recieved anything from them, the item I ordered is completely paid for and also taxes & shipping charges. If the laptop amount was deducted BlueHippo would still have $100 that I have not claimed for a product. Simply put BlueHippo Funding, LLC has $1090.51 of money from me and has not supplied any product at all or has even offered to ship anything.

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Lily Ortega
, US
Jun 25, 2010 4:21 pm EDT

I paid off a computer almost 3 years ago, I'm still waiting for my free tv and 300 hundred dollor rebate that I was to get back after paying all of my computer. I must have called hundreds of times, but after each call the customer service people would tell me that to give 2 more weeks, it is on it's way. I ask many times to speak to a supervisor with no luck. I once made a comment to a customer sevice person saying that all this seems very fishy and sounded like a rip off, of course they hung up on me. I have names and dates of all the people I spoke to, but I guess I can consider my self lucky cause I did get a computer...the only reason I got hooked on the add was the free items.

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darrellpotter
muskogee, US
Feb 12, 2010 9:50 pm EST

Id apperate if someone could help me understand why I didnt get anything for all the money i put into it, what do I just lose out on it or what Im trying to figure out somthing on the matter of my losses can somone please explane it to me why?

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darrellpotter
muskogee, US
Feb 12, 2010 9:45 pm EST

I didnt see anything from the payments so I guess you could say im pissed off about it but I will sue them for it, I planed on doing that but its just alittle hard right now with no money but it will be done before to long I just got to find a good attorney to help and get the problem solved

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darrellpotter
muskogee, US
Feb 12, 2010 9:24 pm EST

I Darell was making payments to Bluehipo for the amount of $145.00 monthly and paymenets weekly then I went to jail for about 4months for stuipied over my actions and while I was in there my bank acount got closed for an overdraft that I was not aware of for going over by $100's and got my acount closed because an overdraft and it left me in the whole im stll climbing out of.I got mail saying it should be there in a few weeks and I waited on it and never received anything for my payments I got bank recordsa nd the payments that Ive made.Im just wonder how I coud get somthing back perferable my money that I lost out on I want to sue the company for fraud!And the loss of my money and taking it out without my permissionI I was in jail and feel that was worngful of them to do that what would be my next step?Besides get an attorney what would be a good one to hire Ifeel like I was used and betrayed, lied to I just want some justice over this Iwant somthing done though I dont what I have to doas long as its done

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BlueHippo stole money from my bank account

Plain and simple they are thieves they took money out of my account with out a signed agreement and when they credited it back to me they kept 30 % for nothing and two years later I am still waiting for the tv I ordered the customer service has not responded to me nor have they sent my merchandise even after I sent another payment of $40 for shipping and handleing I want these thieves to give me back my $800.00 all of it not part of it and I want them shut down, they do not help anyone they are scam artist.

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rodrick moore
omaha, US
Jul 27, 2010 12:49 pm EDT

yall went into my back account a took $100.00 from me i want my money back now if that was one of us doing that we would be in jail just like yall should be u will be hearing from my lawyer ...thats for dam sure u crooks.

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rodrick moore
omaha, US
Jul 27, 2010 12:48 pm EDT

they took 100.00 from my account and never gave it back i want my money back a.s.a.p a bunch of con artist takeing people hard earn money if that was one of us doing this we would be in jail right now .give me my money back now!

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1:47 pm EDT
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BlueHippo scam and cheating

I ordered a computer from blue hippo in feb.08.I made a $99.00 Down payment and then paid them $34.99/Week till now. The agreement between them and me was that I made them 13 payments and then they would send me the computer. Well its now 1 year later and I still don't have no computer. I never missed a payment. Now they send me another layaway agreement they want me to sign. They must think that I'm totally stupid. They are definitely a big time ripoff. Every time I call them to find out when they would send me my computer they say its in shipping status. Thats been going on now for month.

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Tony
, US
Dec 17, 2008 10:57 am EST

They claim that after 13 weeks of payment, you will receive your computer, well, I have been paying on my computer since March 2008 and have not received anything and they are still taking payments out of my account. I thought the FTC had them under investigation and making sure that they were compliant? What's the deal?

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3:53 am EDT
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BlueHippo they have $917.00 of my money

I started out to buy a Desk top computer and was supost to pay them for 13 weeks and I was to get the computer for$1, 399.60.My husband wanted this to be my Birthday gift.So they took out of our checking acc $69.98 on the 3rd and the third wedesday of the month.I paid my 13 weeks off and they kert telling me they would ship it in two three weeks will I kept calling and I would get someone different every time.So I told them that put me to the people in the main office to stop any more payments to come out.They said I wouldnot get the free printer and ditagle camra.So They goy me for $909.74. And they then told me if I would send $60.19 that they would send a 32 inch JVC flat screen .Well there is and old saying that There is'nt anything like and old fool.They say that they owe me $917.oo well to me thats $969.93.I have been dealing with them since 01-03-2008.So people do'nt get ripped off cause these guys are shiffty.

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Vilmaris de Hoyos
,
Sep 01, 2008 10:32 am EDT

I send all my paper work and I need a date of shipment of my computer. I email the signed paper on august 2.

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Steven M. Galajda
Rochester, US
Mar 18, 2009 10:43 pm EDT

On April 30th of 2007, I contacted BlueHippo for there advertized promo in getting a computer with free accessories. the rep. that i talked to said that I would receive a free tv a color printer and software along with a web cam and a additional item that i can't remember at this time. When i started to get problems with there responses when i was on the phone with them, i decided to cancel because of there deceptive responses. When I asked for my money back, they refused to reimburse me and said that i had to go on line and order an item that was in total of the amount taken which was $178.84. To this day I'm waiting for my money. I even filed a complaint with the FTC but nothing came of it either. Here it is 2 years later and they still have my money. If you can find a way to get my money I would appreciate it a whole lot.

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Nilda Ayala
Manhattan, US
Apr 09, 2009 9:49 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I been trying to reach then and they have not response i want to cancel my account.please call me as soon possible at [protected] for my refund. Thank You.

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maria alicea
,
Nov 18, 2008 10:11 pm EST

I call becacause I watch the comercial on tv, they ask for a deposit of $99.00, I send it, when I receive my papers I did not like the offer, they promise I can use my deposit to buy other products for them, because they do not do refund, I have lost my deposit.my account number supose to be 5081409

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meyer hurtado
,
Nov 22, 2008 1:42 pm EST

necesito cancelar un pedido de una computadora porque no estoy trabajando y no tengo dinero para pagar mi primera cuota mi telefono es el [protected] y mi banco me esta cobrando por cado intento de cobro de ustedes asi que porfavor CANCELO mi pedido

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4:39 pm EDT
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BlueHippo want my money back

Blue Hippo Claim that I would receive a computer after I contract with them...i have never gotten it...so I contacted my bank...because I had the feeling that it was a scam...Now in the intent of getting my money back ...they gave a run around...I definitely do not want to do business with them...I need money back...and it seems that they are not willing to return my money...

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8:31 pm EDT
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BlueHippo no computer

I have been paying formy Dell laptop and I signed the financing papers and Its been 6 weeks no and they say that after singnin the paper work that you hould receive the computer in 2 to 6 wooks, now I have a message from Blue Hippo that my computer (laptop) has been ordered and shipped, and they state that you should wait 2 to 4 weeks for them to build and test the laptop and if you son't receive it by then they give you a phone number. Everytime I call them I get a stupid jurk that refuses to let me speek to a manager and I get the same line from each one I spoke to : ( I sorry for the delay and that your computer has been ordered and you should receive it soon) I;m tired of the bull ### from them and I'm about to take legal action against them for breaking the contract since I haven't gotten the computer in the time limit they give on the first paper work they snd you to sign and send back. They are quick to start taking money out your account but slow to give you your item you are payig for every two weeks at $46.45 and the laptop is costing me over $1900.00 Is there any one out there that can help all of us that has problems with BLUE HIPPO.

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customerbob1968
San Diego, US
Jul 06, 2009 1:28 am EDT

don't bother with this charlie brown ###, his idea of fun is to go around on this board and insult others to get a reaction. This guy is one sick mother F_ck_r.

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2:00 pm EDT
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BlueHippo ripping people off

Frist of all Im a proud American that value american princibles.I work hard for my money like most of us.Dont steal, dont beg, dont take the food out of childrens mouths. However there are a lot of big companies that are doing just that.Lets start by telling my story about BLUEHIPPO.I saw an ad bad credit get a computer. I said cool I can get a new computer plus rebuild my credit. See I just went throught a devorce lost my home to foreclosure, lost my job do to economic cut backs, lost my truck, and lost my family.So I was all for rebuilding.I then contacted BLUEHIPPO, got set up.They started taking my money.All was good utill they made me default on my first payment, by taking it out a day before payday.When I told them to take it out on payday.I got that handle, but I was not going to get the free merchandise.All I wanted was the computer. I can buy a printer and the other items from a second hand store if need be.Now its a year later($1, 488) still no computer.Now Im .I call give me my money back. Sorry Sir no cash refunds, WHAT THE @#$% DO YOU MEAN!Sir we dont give out cash refunds, you can order other items from BLUEHIPPO.So I went online Just to see what they had to offer.Ok fine no computer O%$#@ a nice FLAT SCREEN TV, 46" LC46d85u. Cool know we are getting some where.BULL%$#@! The tv was $1, 242.79 plus shipping & receving was $71.65 kinda high for S&R bout ok.The total came to be $1, 314.44.Remember they have $1, 488 of my money and now want me to send $71.65 in a money order.@#$% YOU BLUEHIPPO.BLUEHIPPO has been in trouble since 2003 for breaking all types of (Federal Laws).The owner & C.E.O JOSEPH RENSIN need to be put in prison just like all the other corporate crooks.BLUEHIPPO has stold, begged, and taken the food out of our childrens mouths.IT time for us(AMERICANS) to step up and put BLUEHIPPO out of business and all other big companies that take for greed. The BBB gave them the rating of F.To help in the fight. Go to www.oag.state.md.us. Lets put a stop to CORPORATE GREED!

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Ms. ai
Denver, US
Jun 24, 2009 12:28 am EDT

I totally agree, this should not be happening when we the people have nothing and corporate America has it all. On top of it all they also have the government bailing them out of everything. Here it is regular ole joes have to pay the price for persons who are already rich. Where is the justice for the poor, and oppressed? Every dog will have its day.

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4:59 pm EDT
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BlueHippo no customer service

I have been trying to assist a consumer with a complaint regarding Blue Hippo Funding...www.bluehippo.com. I called their media relations department and have not received a return call. I then called their sales department and was put right through to someone...the CSR's name was Zack and his ID# was 2100. He was most professional, courteous and polite but he could not help me. He then gave me the toll-free number for customer service, [protected]. Interesting fact I observed...when I called sales I got right through to someone but when I called customer service it took several minutes for me to be able to speak with someone. I guess you can tell what their highest priority is as a company...making the sale and getting the money. Customer service obviously is their second or third priority it appears.

When I finally got through and spoke with a CSR he refused to give me his name or ID number. When I asked to speak with someone concerning a consumer's complaint he told me that there was no one available to help me. I asked him to please get me a supervisor or someone in management to speak with me. He refused and hung up on me. I am not impressed with how I was treated by the CSR at Blue Hippo.

Consumer BEWARE and BE AWARE before doing business with this company. After the way I have been treated I would be very wary of them. If you do business with them, please make sure that you get everything promised to you in writing. Do not accept any verbal agreements made by a sales representative from this company.

If you have any concerns or complaints about Blue Hippo.com please email me and let me know. I want to know about your experiences with the company.

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Manr
, US
Jan 28, 2011 4:52 pm EST

I was a loyal customer paid my computer of in 2007 j have been waiting for some kind of item to come through, but nothing..I try to get in touch with the company but they don't have a working number or a web page ..This blows why would a company say they help people but all they do is take from their customers.. I'm out a free printer Nd my $300 dollers the contract said they would give me. But nothing but broken words and contract..

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nosha
Orlando, US
Aug 14, 2010 9:21 pm EDT

I've been trying to get my refund back from blue hippo since 2009 i recieved an letter and all its contacts were out of services now and my refund is still pending with them and i want my monies back in anyways possible their socalled online store for credit don't have anything but baby items and i don't want anything but my money back the hell with them and i hope some justice can be serve them for their unprofessional behavior for eternity they should'nt be able to deal with the public at all. ( boyscott their !%**$$# )

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Janine M.
Miami, US
Jul 10, 2010 10:15 am EDT

I can't even seem to find a working number for them. My computer was paid off with them completely in January and I haven't heard a word from them and I can't get ahold of anyone to find out anything.

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jacqueline wilson
Detroit, US
Jun 11, 2010 2:55 pm EDT

i paid them 419.00 before calling them to cancel because i was diagnosed with breast cancer and was off work for 5 months they promised me that theywould allow me to order something from their catalog as the had no cash refund. I ordered a television, then they told me I had to pay the shipping and handling I then sent them a money order for $36.82 . Then they told me that it would take ninety days beforeI would receive delivery that would have been in December, 2009. Well that never happened and I am constantly being blown off. I don't have $455.82 to give their should be someway to recoup this loss.

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debbie ...very pissed
Kirtland, US
May 02, 2010 12:30 am EDT

I did the same...BIG MISTAKE...I gave them my checking acct number and they started taking payments before I even did paper work. Package total was $1, 643.00...ugh...and Trying to contact for refund or other issues...forget it...how do I get my money back? this started July1, 2008...

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antonio n garcia
Brooklyn, US
Dec 29, 2009 1:44 pm EST

this company is a ripoff, they never send me my mailrebate & free gifts, now they phone is off & the website is not exist is gone

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arodiegirl
Huntersville, US
Dec 15, 2009 9:29 pm EST

Yeah i cant seem to get through to the blue hippo now it just rings busy or nothing, I cant seem to get my free gifts or my rebate just always been told its on its way and still nothing over a yr ago and still am waiting im pissed off and ripped off

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1:54 pm EDT
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BlueHippo refund of money

On or about 2/22/09, I called Blue Hippo for a Lap Top Computer purchase. After a lengthy period of time i finally spoke with a representative who was able to convince me to make a purchase pending sending documents that i needed to sign and return back. After I received the documents, the quoted Price of the Lap Top was different than he had offered to me. So I decided to call them back for more clarification on the price and was referred to another department. I was unable to reach anyone after several attempts and lengthy periods on the phone. I only get recorded messages and no live attendants for several weeks. In between times, Blue Hippo have been able to withdraw some amounts of $99.00 and $69.98 from my checking accounts even after I went to their web site & requested that my order be canceled & my money returned back. My account # is 6808646.

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BONNIE MONROE
Barstow, US
Jan 11, 2010 3:11 pm EST

I ALSO HAVE BEEN SCAMED BY BLUE HIPPO. I WANT TO KNOW HOW TO GET MY MONEY BACK SINCE I CAN'T GET A HOLD OF ANYBODY ANYMORE. I HAVN'T EVEN BEEN ABLE TO CANCEL MY ORDERE AND GET STORE CREDIT FOR MEWRCHANDISE. NOW THAT I SEE ALL THIS BAD NEWS, NOW I KNOW I'VE BEEN SCAMED. THIS IS NOT FAIR. HOW DO I GET MY MONEY BACK? BMONROE32@VERIZON.NET IS MY EMAIL. PLEASE LET ME KNOW!

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2:28 pm EST
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BlueHippo awful experience

I ordered a computer from Blue Hippo over one year ago. My account has been paid in full since November 2008. I have written two letters and only got a response from one in September 2008 stating that my computer would be sent to me in 2 - 3 weeks. It is now February 2009 and I still have no computer. One sales rep told me that because I missed a payment in February 2008 I had forfeited my right to timely delivery. Blue Hippo gives false advertisement. They state that after making at least 13 consecutive payments your computer will be sent out. That doesn't happen. When you call customer service you are on hold for at least 20 minutes only to be told the same thing each time, your computer will be sent with the next shipment. If you ask to speak to a supervisor they tell you they don't have the ability to transfer your call. I have talked to numerous sales reps including Hugo, John Teasley and just recently Edry. I want my money back. The computer was ordered a year ago to be a gift for my daughter - a gift she never received. I have filed a complaint with the Better Business Bureau and now am left feeling absolutely stupid! I could have saved my money and bought three computer by now. Blue Hippo does horrible business and makes promises that are not kept! As of today, February 24, 2009 I was told that they are sorry and this is an usual situation and my account would be noted as such. WOW! That helps a lot. Just give me a refund!

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3:13 pm EST
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BlueHippo online fraud

I ordered a lap top computer from Blue Hippo almost one year ago. After the requirements were fulfilled they were supposed to send me the computer. Month after month they had excuses as to why it hadn't been delivered. I finally stopped payment and got four e-mails in one day demanding money from me. When you call the number they give you you are put on hold for however you can stand being on hold. I held for one hour the last time. I told them that I thought they were ripping me off and they got very angry and belligerent. I need to know how I can get my money back. They owe me over 1500.00.

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Anderson.V
Dorchester, US
Jan 03, 2010 7:50 pm EST

Blue Hippo is completely rip off cause they had to send me my mailing rebate check, and i haven't received anything yet either those free items. I kept sending them e-mail no response, now no working phone number([protected]. no website to get contact with them like (www.bluehippo.com) has not been working for a month. I'v been sent like $2, 490.00 usd for a DELL desktop computer.So they need to be stopped abused people.

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BlueHippo unauthorized charges

I placed an order with Blue Hippo on Saturday, November 15 with my bank account to be debited for the initial payment on Monday, November 24. I called to cancel my order on Friday, November 21 which is within the 7 day cancellation window. But, after reading several reports on this company, I found that I should call my bank to stop payment on this transaction believing that they might still debit the account.

My bank needs specific information from the company in order to stop the debit. Is there anyone that could provide me information from a debit that was made to their account so that I could ensure that this company does not have the ability to debit my account today or in the future as well. I would certainly appreciated this information.

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Valerie
, US
Oct 09, 2008 8:19 am EDT

Blue Hippo is nothing but a scam artist company they say that their products are affordable well no and then they say that they don't ask for any of my personal information wrong again they ask for social security number once again WTF? Third they always say that my product is on its way ###! Any ways to make this short they screw me over with about 400 dollars and it took the company 8 long months to send me my 19 inch monitor that isn't worth that amount of money anyway DO NOT TRUST THE COMPANY CALLED BLUE HIPPO!

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corena rubio
Hanford, US
Jan 23, 2010 1:00 pm EST

i also ordered a computer and cancelled i had to change my bank account they kept taking money out and i still never got my money or merchandise back 179.00 may not be alot but it is to me

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3:57 am EST
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BlueHippo fraud and scam

Since I singed up to get a computer, march 9, 2008, I have done my part, paying bills like a good, decent and honest person. My first time too, what a way to start getting into technology. Blue hippo was suppose to give me my brand new computer, all I got from them was excuses, and they were wack, straight up stupid. I put in a lot of money in hopes that I would have my new computer, in first of November. Do not get anything from blue hippo, they are so wickiwack! All I can say is, 'I want my money back!

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Sam
, US
Dec 25, 2008 11:12 am EST

I needed a lap-top for work but we have bad credit. My wife suggested going through Blue Hippo. I knew it would cost more but I had to have a lap-top for my job. They were quick to take our money then the trouble started. First they said we would have it in 9 weeks, 9 weeks came and went. After waiting on hold for up to 30 minutes my wife talk to Sammy, a company rep. and he said there was a misunderstanding, that it would be shipped out after 9 payments.

9 payments came and went. NO laptop. My wife was on the phone with them at least 3 times a week. Always waiting, on hold, 20 to 45 minutes to talk to a rep.

Every rep. gave her somekind of excuse. The latest is that the company they get the laptop from was having shipping problems. Their add said it would be a Dell laptop but Dell could not discuss this issue with me.

15 payments later still no laptop. We turned everything over to our bank so now Blue Hippo can't take anymore money from our account. And the bank is going to investigate for fraud!

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CYNTHIA AGUILERA
Borger, US
Jul 05, 2010 6:10 pm EDT

i trusted blue hippo. they rip me off. ALL I WHANTED MY COMPUTER BUT RECIVE NOTHING.. I'VE BEEN CALLING BUT THEY CHANGE THERE MNBR.. IN 2008 I APLLY AND PAY 99$ AND 45$ AWEEK FOR 12 MONTHS. I CALL THEM ALL THEY WOOD SAY IS ON ITS WAY.. BORGER. TEXAS.

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