The complaint has been investigated and
resolved to the customer's satisfaction
Blue World Poolsfalse advertising

I called blue world pools about the pool that they advertised for $300, The salesman that came to my house Thomas Smetherstold me that the $300 pool would cost me a whole lot more in the long run, he said with the more expensive pool I would save on electric and chemicals since with the expensive pool I would only have to put a gallon of clorox in the pool every week.Well I purchased the expensive pool and trouble from the beginning. It was supposed to be installed in one day and it took two, then it was leaking at the pump. I called blue world and they sent me the new part but I had to wait more than a week to get it fixed because they couldn't find somebody to come here and fix it. The pool was ok for a few days but only putting clorox in the pool does not work. I went to the pool store and talked to them about it and they had never heard of a chemical free pool, so I had to drain the pool and start again (15, 000 gal). Now I have to buy chemicals all the time even though the salesman said I would not have to. Also they said that it would be a show pool for them to show it up to 3 times a year to potential buyers and I hope they do.Everything that I was told was a lie. I am seriously thinking about stopping my payments on the pool.They are nothing but a bunch of scammers and liars


  • Sh
    SharonfromTX Jul 10, 2009

    I have been thinking about stopping payment also. They have done the same to me. But they made us sign a paper stating that we would not cancel after 3 days. They threatened to take my house the day they showed up and instead of the 10 grand they bullied me into they had a contract 4 over 16 thousand. We are now trying to refinance our house and I am even more confused. THey (accourding to the title company) have not taken a lien out on my house. They also were asked why they do not report to credit aggencies. Good or bad. So if you dont pay they dont report and if you do pay they dont report. Something is not right with this. I believe there is a lot more going on here.

    0 Votes
  • Ba
    Barbara Jun 23, 2009

    They will continue to rip you off and threaten you.

    0 Votes

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