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Blu Cigs reviews first appeared on Complaints Board on Jan 15, 2010. The latest review Purchased non-nicotine cartridges and was given medium strenth was posted on Jan 15, 2010. The latest complaint Purchased non-nicotine cartridges and was given medium strenth was resolved on Jan 15, 2010. Blu Cigs has an average consumer rating of 5 stars from 1 reviews. Blu Cigs has resolved 1 complaints.

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9101 Southern Pine Blvd Ste 250,
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Blu Cigs Complaints & Reviews

The complaint has been investigated and
resolved to the customer's satisfaction
Bluecigs Electronic CigarettePurchased non-nicotine cartridges and was given medium strenth

A week before christmas i purchased NON-nicotine strength cartidges for my fiance as a Christmas present since she just quit smoking a month ago and wanted a non-nicotine electronic cigarette in the event she had the sudden urge to smoke. I purchased NON-nicotine strength cartridges and i have the invoice to prove it but instead they sent her MEDIUM strength with the initials med on it. After smoking one of them she realized something was odd and called BlueCigs to check what the med meant. We didnt even see the "med" sticker because of how small it was and just couldnt believe that a company selling cigarettes could make such a costly mistake. But they actually did and when i called to complain the first time they told me i had to fill out a return form and pay to ship it back to them. I immediately requested a supervisor and since they were all busy i was told i would recieve a phone call back the next day. I never received the return call and called again 2 days later with the exact same response. Again, i called again 2 days later and spoke with a gentleman who said he would send out the NON-nicotine cartridges and id recieve it in 2-3 days. 10 days later i still received nothing so i called a 4th time and told them this was the last call id make and that i wanted to cancel the order and request a refund. again they said i had to go to their website and fill out a form and pay to ship it back.

I am refusing to give this company a dollar to ship it back considering the severity of their mistake. To make a long story short that after smoking one of the medium strength cigarettes she is now smoking again and as a result i am looking to sue BlueCigs for their negligence and refusal to make right what they went wrong. I gave them 4 chances which is 3 chances too many if you ask me. A company like this shouldnt be in business and i just wonder how many other people are smoking medium strength electric cigarettes when they think that they are non-nicotine. ANY LAWYERS WANTING TO START A CLASS-ACTION LAWSUIT AGAINST THIS COMPANY PLEASE EMAIL ME AT [protected]@OPTONLINE.NET

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    • Jl
      JLSims May 16, 2010
      This comment was posted by
      a verified customer
      Verified customer

      In this country (asuming this is the U.S.) not taking personal responsibility is the norm, not the exception. People sue tobacco companies for millions and win, regardless that anyone with two brain cells to rub together has known all the time they were smoking that it wasn't a healthy thing to do.

      I would be willing to bet that if I jumped off the Golden Gate Bridge, and lived, I could sue the state of California, the cities of Oakland and San Francisco and any contractor who had anything to do with building that bridge AND WIN because they were negligent in having built it in the first place for me to be able to jump off of.

      Some butterfingers spills hot coffee on himself and sues McDonald's because the coffee scalded him. No one bothers to think about the fact that this klutz was the one responsible for the coffee spilling, NOT McDonald's. But, of course, the lawsuit is successful. Sheesh!

      People wonder why jobs are exiting this country so fast. Frivolous lawsuits in which juries award millions to the plaintiff IS one of those reasons.

      0 Votes
    • Nu
      NurseB Apr 14, 2010

      Everyone should take responsibility for their own actions. I laughed after reading this. I still am wondering if it is a joke. How could anyone possibly think that smoking one med strength nicotine cigarette would be the reason they started smoking again. Obvioously when she is ready to quit she will do just that and stop blaming others for her actions.

      0 Votes


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