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3.0 41 Reviews

Blooms Rewards / Blooms Today / Flashfirst Complaints Summary

21 Resolved
20 Unresolved
Our verdict: While Blooms Rewards / Blooms Today / Flashfirst has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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Blooms Rewards / Blooms Today / Flashfirst reviews & complaints 41

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3:11 pm EST
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Blooms Rewards / Blooms Today / Flashfirst Unauthorized credit card charges

End of the year credit card statement shows $10 per month billed for this service. I admit I have seen the charge when reconciling monthly statements, but do not take time to dispute an unrecognized $10 charge. I did not make the connection that it was the same company.

I found the website and called the company. I was told it really isn't a reward program as if you earn points/credit. I asked for a refund. No, it's just a monthly charge. I asked for an address so that I could file a complaint BBB, CRPB, etc. She didn't have an address to provide. While looking for one --she knew I was serious -- I was told the best she could do was a refund of six months. I accepted the offer.

I called on 1/29/24. I apparently ordered flowers on 2/13/23 using a $25-off coupon. That enrolled me with no notice or authorization. I was told I should have received an email to confirm. I never saw one. My guess is that it went to a spam folder and I never opened it.

Claimed loss: $40.00

Desired outcome: Would prefer a further refund, but will accept an apology and for the company to address the stealth charging of people.

Confidential Information Hidden: This section contains confidential information visible to verified Blooms Rewards / Blooms Today / Flashfirst representatives only. If you are affiliated with Blooms Rewards / Blooms Today / Flashfirst, please claim your business to access these details.

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12:09 am EDT
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Blooms Rewards / Blooms Today / Flashfirst Flower order

I attempted three different ways to place an order through my membership status to receive the discount. First I tried Blooms Rewards, and I was told to order through Bloomsrewards.com. I attempted that and then was sent in an unending loop telling me the same thing. The first statement screen showed the discount which acknowledged my membership, I thought, but after I inputted my credit card information, it told me, again, I was already a member and to order through Bloomsrewards.com. When I continued, it took away the discount.

I sent an order yesterday and everything went through fine. Tonight, however, it is not.

Claimed loss: None I backed out of the purchase.

Desired outcome: I would like to place an order receiving the discount as a monthly paying customer. I pay a monthly fee to be able to receive a discount, as promised, when I order through Blooms Rewards

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6:26 pm EDT
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Blooms Rewards / Blooms Today / Flashfirst flower delivery

On September the 14-15, I paid for an arrangement sent to my friend who owns a restaurant, The arrangement never got there, When i called they told me that the order was never placed. I did not take screen shots or kept receipt, I am out 5o some dollars plus the membership. On may 31st i sent my mother in law some flowers, I picked the arrangement only to find that the flowers my mom received were not as I picked, I call and they did sent a replacement bouquet, but it was not the one I picked. I have no idea why they are so irresponsible, but hey, they are quick to take the membership out of the bank.

Irma young.

Desired outcome: I want them to at least send the arrangement I PAID for to the address given. All this time I am thinking my friend was thrilled to received the flowers. and Surprise! I was the one surprised.

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Is Blooms Rewards / Blooms Today / Flashfirst legit?

Our verdict: Blooms Rewards / Blooms Today / Flashfirst has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Blooms Rewards / Blooms Today / Flashfirst's position as a benchmark of trust and quality within its industry. Users and clients of Blooms Rewards / Blooms Today / Flashfirst can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Blooms Rewards / Blooms Today / Flashfirst earns 93% level of Trustworthiness

Perfect Trust Endorsement: Blooms Rewards / Blooms Today / Flashfirst achives 93% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Blooms Rewards / Blooms Today / Flashfirst. The company provides a physical address, 3 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Bloomsrewards.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bloomsrewards.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Bloomsrewards.com you are considering visiting, which is associated with Blooms Rewards / Blooms Today / Flashfirst, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

The domain associated with Blooms Rewards / Blooms Today / Flashfirst is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.

However ComplaintsBoard has detected that:

  • Blooms Rewards / Blooms Today / Flashfirst has a strict no-refund policy for all purchases, and any attempts to dispute a charge with the credit card company are met with evidence of the policy. This prevents many chargebacks, but also results in dissatisfied customers who feel they have no recourse.
  • Bloomsrewards.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bloomsrewards.com may offer a niche product or service that is only of interest to a smaller audience.
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6:29 pm EDT

Blooms Rewards / Blooms Today / Flashfirst Membership I did not authorise

I ordered flowers last yeR for Valentine’s Day for my wife from Blooms reward. Today my wife checking our credit card found out we were billed 9.99 a month for a membership. I called them. The girl stated I had done business with them once. I said I had but did not agree to a membership. She cancelled my

Membership and said a supervisor will contact me. I am a bit angry they got 110 dollars which should be refunded to me.

DS Minnesot

Desired outcome: I want full refund of 1-0 dollars charged to my credit card

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3:51 pm EST

Blooms Rewards / Blooms Today / Flashfirst Unauthorized charge

Order flowers and got charged $9.95 a month until I found out how to cancel this charge. Why would anyone want to pay a florist $9.95 a month? This company should be shut down for stealing from the public! Never use this company for flowers! The link below is to help you cancel any unauthorized charges from this company. What a way to rip people off!

https://bloomsrewards.com/en

Desired outcome: Shut down company and fine owners or send to jail!

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1:35 am EDT

Blooms Rewards / Blooms Today / Flashfirst Charging me $9.95 each month for nothing

I once ordered flowers from this company, paid in full, and now they keep charging me $9.95 per month. I didn't sign up for any membership or anything to justify these charges. Can you please help me get my money refunded.

Desired outcome: Refund of unjustified charges.

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1:46 pm EST
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Blooms Rewards / Blooms Today / Flashfirst Unauthorized charge on my credit card

There has been a monthly unauthorized charge on my credit card. The amount of the charge is $9.99. Four months ago I first tried calling the phone number on my credit card statement and got no response, ( and have called every month since. ) I would like to have this monthly charge removed and also be reimbursed for the funds of at least sixty dollars.

Desired outcome: To have this monthly charge removed and also be reimbursed for the funds of at least sixty dollars.

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12:14 am EDT
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Blooms Rewards / Blooms Today / Flashfirst Unauthorized debits of 9.99 every month since [protected].

Why I didn't notice this until now I don't know. I have my bank statements and here are the dates.
9-23-19, 10-23-19, 11-25-19, 12-23-19
1-23-20, 2-24-20, 3-23-20, 4-23-20
I have not received my statement for May yet. I don't think I have ever ordered anything from this company
And I never gave them my permission to charge me 9.99 every month.
I hope you can get this cleared up ASAP.

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7:41 am EST

Blooms Rewards / Blooms Today / Flashfirst Monthly charges of $9.95+ each month

I am sending you this complaint because blooms rewards has done to my mother what they've done to all the other people who have complained, they have continously billed my mother since 2011 til just mid way of last year. I found out about this because my mom need assistance with her bills and i zeroed in on all these payment to them and she states she doesn't have any idea of what the blooms rewards is, what it does, who its for etc. Didn't the customer service, billing reps wonder why this person (my mom) never utilized they're services, at all? NO, they just cont. to bill this elderly woman, for how many years? 9 years folks, yes, i said 9 freaking years.
You guys need to refund my mother every last cent or heads will roll, and roll they will. I'd say that $9.95 x 12 is 119.40, now times that by 9 and we all can see that equals $1074.60, and i'm being nice about it. How could a business take advantage of an elderly person? I don't get it. Well, all i know is that we'll be here waiting for your speedy reply on this, and yes, we do have any and all documents needed to support this matter.
Thanks for nothing

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9:50 am EDT
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Blooms Rewards / Blooms Today / Flashfirst non authorized monthly charges to my credit card

Reviewed my credit card statements. There is a recurring charge of $9.99 every month Which are not authorized. Have reported this to my credit card company. These charges have been going on since 2018. I have not had any contact with this company. I don't know how they started billing me monthly. And I am calling to them today to demand that they stop these charges. These are fraudulent charges to my card. And this company should be investigated for their practices.

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3:06 pm EST
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Blooms Rewards / Blooms Today / Flashfirst funeral flower delivery

promised to have the arrangement early as the service was early. then was told they were delivered way after the place was evacuated...no one would call back and even tell me where the flowers needed up. even if they were delivered. wasn't taking their word for it. hit was 3, 000 miles away...a family member told me upon my description. they DEFINETLY WERE NOT THERE! waiting for my refund...

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10:36 am EDT
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Blooms Rewards / Blooms Today / Flashfirst flower sale

I ordered flowers for my cousin's funeral in North Carolina. I really don't understand why I was being charged the 9.95 a month. We hadn't checked the statement for several months and there was the charge for at least 3 months. Our fault for not checking sooner. They are very deceptive in how this charge is added! Do not order flowers from them! Total ripoff!

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11:22 am EDT
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Blooms Rewards / Blooms Today / Flashfirst be very careful. monthly charges I didn't approve

Be very wary of Blooms Today. I bought flowers for a funeral and the next thing I know is I'm being charged every month for "blooms rewards" where I supposedly get savings at restaurants and various places that I never go to. I didn't approve this but $10 a month is charged to my card. Getting them to cancel is worse than a root canal. And the flowers were poor quality too.

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4:59 pm EDT

Blooms Rewards / Blooms Today / Flashfirst flowers

BloomsToday failed to deliver my order on time and even then it was dead. The replacement was not what was ordered but a smaller and uglier arrangement. Thanks for ruining a special day. I called their customer service line and they were not overly helpful and instead tried to upsell me on additional products. A little investigation tells me to contact the owner at [protected]@agillapro.com.

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11:49 am EDT
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Blooms Rewards / Blooms Today / Flashfirst unauthorized charge for the last eleven months $9.99 unauthorized credit card charges.

The charges below have been direct debited form my account for almost 1 year. I never agreed to any type of rewards program with this company. I am requesting a full refund for the unauthorized charges to my account.

The dates of the following unauthorized direct debits are as follows:

July 1, 2016 $9.99
July 29, 2016 $9.99
August 29, 2016 $9.99
September 29, 2016 $9.99
October 31, 2016 $9.99
November 29, 2016 $9.99
January 12, 2017 $9.99
January 30, 2017 $9.99
March 1, 2017 $9.99
April 28, 2017 $9.99 Pending

Contact # [protected] VA USA information available on my bank statement

I am requested a full refund in the amount of $109.89

Please contact me if you need further information
Elaine Greco
[protected]
[protected]@gmail.com

Your immediate attention to this matter is greatly appreciated.

Regards,
Elaine Greco

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7:56 am EDT
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Blooms Rewards / Blooms Today / Flashfirst fraudulent monthly charge

I had purchased their flower delivery service back in January, 2016. They used my credit card information and charged me for something I've never ordered the company since my first and the last transaction.

The company charged $9.99 on my credit card April 25. I've been tricked by their unlawful advertising on their website, just like so many other victims. Due to so many complaints filed, they now hire a group of specially trained operators to deal with the flood of complaints. Their toll-free phone number,
is [protected]

I now came to understand what enables the company to commit such crime. They take advantage of consumers who are so used to overlook the Read-Your-Rights part of legal paragraphs of certain agreement composed with illegible size of fonts that the most consumers including myself not scrutinizing on the content. That's what the company, just like many other
opportunists take advantage of. So that they can always say, "Hadn't you read the contract carefully?" I've learned a good lesson.

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7:10 pm EST
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Blooms Rewards / Blooms Today / Flashfirst illegal rewards signup

Caution, caution, caution! I purchased flowers on this site which was not a problem, but I noticed a extra $9.99 per month every month charged to my credit card. I didn't notice this until sometime later. It is a sneaky charge to sign up to their rewards program. You won't find it anywhere, when you check out. They are not answering phones about this complaint and you can not cancel online. I had to cancel my credit card inorder to have charges stopped.
Please, please do not use this company for any purchases!

Read full review of Blooms Rewards / Blooms Today / Flashfirst and 4 comments
Update by tr4
Apr 07, 2012 12:59 pm EDT

yes they are, I was a victim also.

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woods89
Rough and Ready, US
Jul 18, 2011 12:02 am EDT

I had ordered flowers online for mothers day and was unaware that I was going to be charged $9.99. I have only used this service the one time. I do not need the membership and should not be charged for it and would like that $9.99 credited back to me!

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tswolf2
, US
Mar 07, 2011 5:26 pm EST

I'm consistantly getting a $9.99 charge on my checking account for BLOOMSRWRD800-371-6048 HAYMARKET. I did not sign up for this and I've had to charge my debit card to fix this isssue and file a dispute.

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Monica Reed
Bardstown, US
Dec 17, 2010 5:17 am EST

I signed up for Blooms Rewards for coupons for resturants, movies etc. and not recieved any. I want to cancel.

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Cdadc
Washington, US
Apr 07, 2012 9:01 am EDT

Unethical, charlatan thieves!

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11:35 pm EDT
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Blooms Rewards / Blooms Today / Flashfirst monthly charge

Just noticing that this company has been capturing funds in the amount of 9.99 on the 19th of EVERY month for almost a year. I called to find out what this was for and why. I was told that when I made a flower purchase (for my grieving mother) almost a year ago that the discount code I used to receive a small percent off my purchase gave them the OK to add me to some "rewards program" and debit 9.99 from my bank account monthly. I have never once looked into these "rewards" or even received an email at the least, Only the debit from my account.
Extremely unhappy customer that will warn people of this "scam"!

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rfitz
San Diego, US
Jul 19, 2012 1:17 pm EDT

I did not understand that I would be billed $10/mo in order to get the discount advertised on their website. When I tried to cancel my membership, they said I had to wait 21 days before canceling.The only way to cancel is to reach an 800 number -but they never answer that number- just put you on hold forever

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david mancillas
south st paul, US
Sep 29, 2009 9:23 am EDT

i being charge $9.95 a month for something i didnt ask for... unauthorized charges... from blloms rewards i just dont under satand i order flowers from them several times but i never authorized them to charge me that a month and for what .. i wish they stop i just received my bank statement and they charge me again is the 3rd time so please if u can put a stop to it i realy apreciated thank you david mancillas...

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Ducky87
Portland, US
Jul 19, 2012 6:19 pm EDT

Hint: If you sign up for a service/reward that requires you to enter payment info, it's not a completely free service.

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whygirl
Bealeton, US
Feb 10, 2012 10:57 pm EST

I placed an order with them and joined the BloomsRewards service. Im actually happy with the program. it was plain as day that theres a fee for the service that bills every month. If you didnt notice a 9.99 charge going on for over a year, that would explain how you could overlook that there was a fee for the program when you joined.

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ecrow
Princeton, US
Dec 02, 2009 7:47 am EST

I ordered flowers and these people charged me 9.95 per month for something I never assented to. I called and they were rude and hung up and did not take me off their list of people they are ripping off. I want to be re-imbersed for the money they have stolen from me. I want justice.

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7:42 pm EDT
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Blooms Rewards / Blooms Today / Flashfirst unauthorized charges, sharing card information

Same company as BloomsToday.com and IdentityWorldwide.com. They share all your card and personal information as well as make unauthorized charges to your accounts without any verification of card ownership. IdentityWorlwide.com claims to be protecting your accounts and and identity yet they themselves practice the very business they claim to be protecting you from. Tread lightly when buying flowers. This company WILL give your information to others who DO charge you without ANY verification.

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Blooms Rewards / Blooms Today / Flashfirst scam membership

My wife had a great aunt pass away out west and we sent an array ($144.75) my wife saw their site and a $35 rebate...unbeknownst she ALSO signed up for the 9.99 a month Blooms Reward program.
I called and asked what gives and her agreeing to the discount ("50%! -only up to $35 come to find out) had us sign up for this crap

said they would cancel our rewards program and return the four months of fees (but will have to take BACK that $35 discount)

What a bunch of thieves!

Take advantage of people...sham on you people

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gaiusgracchus
sac, US
Aug 17, 2011 8:14 pm EDT

This company has had MANY complaints -- not just because of confusion over the membership fees to BloomsRewards itself, but also for the fact that they sign you up for a whole separate membership (IdentityWorldWide.com) at the same time.
Customers are trying to just order flowers, people! What about that don't you get?

Why sneak a Identity Protection program into this? Most people are not aware this is a program that must be cancelled separately -- so even if they cancel their BloomsRewards program, they will not know it is a whole separate process to cancel the IdentityProtection program!

Once these companies get your credit card number, you are in big trouble -- good luck trying to get them to stop charging it.

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Phone numbers

+1 (800) 371-6048 +1 (800) 359-5309 More phone numbers

Website

bloomsrewards.com

Most discussed Blooms Rewards / Blooms Today / Flashfirst complaints

fraudulent monthly charges to my credit card
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