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1.5 102 Reviews

Bloomingdale's Complaints Summary

13 Resolved
79 Unresolved
Our verdict: With Bloomingdale's's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Bloomingdale's reviews & complaints 102

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11:43 pm EST

Bloomingdale's ordering over the phone.

During the black-frifday event i took advantage of the promotions and discounts given by Bloomingdales, i placed my order over the phone with a one of the bloomingdales representative (this experience was really bad, i could barely understand what the person was saying, he sound like if he was reading from a script or something) on November 27th of this year 2015 (to make it evident) this person while taking the order made a mistake and sent me the wrong size and color of the boots i have ordered, not even because i gave him the web Id., no. with the specific color, he sent e the wrong color, at least he sent me the right boots. i called back to re-order the boots with different person and this one too made the same mistake but this time on the boots size, then he voided the order and on the same order no. he placed a new one, (i don't know how he did it) but he did, and never honored the original price that i payed but hrged me full price for the item, i called again and explained the situation to a supervisor and this one promise to credit the money back into my card for what i have payed before, and until this day im still waiting! i never received an email, or a credit or a phone call from bloomingdales regarding this matter the problem was never solved, I've been dealing with this dilemma with no result of solving it, the boots were $347. but then my Amex was charged for the amount of $584.00 that's a $218.00 difference of the total amount charged from the original purchase. after talking with many supervisors over and over, no one was able to help me, at the end i was charged for the full price of the item because of someone else mistake when taking the order. Thank you bloomingdales for the great experience shopping over the phone. I don't think i will be making any purchase with you guys again. Macys does a better job with their customer, and that's embarrassing been that you guys are more high-end labels and thus more expensive.

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12:05 pm EST

Bloomingdale's bloomingdale credit card services

I spoke with Beverly whose birthday is two days before Nov. 15th. I was calling for my sister who doesn't have the time to sit on hold to pay her cards or manage them. I called in, stated "I want to pay this card in full and close it." And the response was immediately 'I'm sorry to hear you are going.' Yet, Beverly gave me such attitude, and honestly stated she was following a policy that I can't manage the account although I was given verbal permission and instruction to do so. I am so annoyed with her 'Black Attitude.' Such an upsetting experience. Now, because if this, Because of the abuse and disrespect we get from such individuals who "reign" their tiny amount of responsibility over others, such "power" they have, to tell me that I can't close the account. I didn't end up paying, and now my sister has to take time in her already hectic day to take care of this, when I should have been able to just pay and close the card at once via the phone. This is so frustrating, and I am sure I'm not the only person who has dealt with such store-card abuse; it'll be something they'll have to straighten out, or they'll just suffer during the next tiny market dip. Someone please site where in the cardholder policy cardholders are subject to being the only entity able to close and pay off a card?' -Sophia 12/11/2015 10:00AM

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9:03 pm EDT
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Bloomingdale's customer service and on-line order

I purchased two items for a total of $1, 429.50 on 9/21/15 and just found out today (9/24/15) that my order has been cancelled due to some verification issues, which bloomingdale never brought to my attention (A simple e-mail reminder or a phone call won't hurt). "I successfully went through all the purchase procedures and even got a confirmation e-mail". If you need additional information, all you have to do is ask! When I reached out to your customer service representative, named sam, here's how the conversation went:

Me: how can you cancel my order without my knowledge while I have been charged on my credit card?

Sam: it seems that your information does not match with the information in our system, that's why it was cancelled.

Me: how come you guys never sent me an e-mail notification or call me? All I received was just a confirmation e-mail for my order and I have been charged on my credit card.

Sam: i'm sorry, but your order has been cancelled. You can call your bank to cancel this pending charge.

Me: wow! This is how bloomingdale treat their customers? I have already paid for things I wanted to buy and you don't deliver and that's my fault?

Sam: yes. This is how we treat all of our customers (This is his exact word). This happens when you order things over the internet.

Me: this is crazy!

Sam: is there anything else I can help you with today?

Me: no. The only thing you will get is a letter from my lawyer.

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7:41 am EST
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Bloomingdale's return credit to my credit card

I purchased an eileen fisher top online from bloomingdales nov 28, 2014. The top was too big therefore I ordered another smaller size and paid for it because I needed it to arrive before a christmas party. The latter shirt got "lost in the mail"... And a I continue to experience a comedy of errors and excuses from customer service. After speaking with customer service and supervisors greater than 5 times, I still have not received my return credit. Their warehouse documented they processed the return on 12/23/14. Each time I called and even spoke with the resolution dept., I was told that the credit would take 7-10 days. Well, at 10 days, I called again, and was told that the return credit was never submitted properly by their employee. My last call was to resolution depart. And they assured me instant credit was to be done to my credit card on jan 24, 2015. Surprise! Never done either.
Donot ever do business with this company unless you don't want to ever see your money again. They are the worse customer service department I ever experienced and still no resolution. Shame on you bloomingdales!

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10:00 am EDT
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Bloomingdale's unacceptable business practices

I have been a Bloomingdale's customer both online and in stores for years, but I agree with the HUNDREDS of online review where people say the customer service is driving them to shop elsewhere. Bloomingdale's employees are rude and not interested in helping the customer. Orders mistakenly cancelled because a phone number didn't match, assured me that order was reinstated so my daughter could receive an electronic gift card in time for her birthday (which she never did -thanks Bloomingdale's, as I promised her a present was on its way in her e-mail and she got NOTHING for her birthday despite that fact that you assured me it would be sent to her e-mail).

Disgusting level of customer service and no caring from employees (and a manager), that I would go to Nordstrom, who took care of us and had electronic gift card in her hands 10 MINUTES later. Really very upset at being reassured by multiple people (including a manager) when ordering a gift card online that it was taken care of and my daughter would receive it. It was not taken care of. My business will absolutely go to Nordstrom going forward. Bloomingdale's takes no ownership of the problems they create for customers and would not know the meaning of customer service if it bit them.The attitude of Bloomingdale's employees is terrible and they could care less about the fact that they are driving customers in droves to other retailers. Never want to experience this kind of incompetence again.

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4:43 pm EDT
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Bloomingdale's customer service line

I always wanted to love BMD the stores and the rep there are so nice. But every time, every time I purchase things online, there's always problem. The number one problem is that they cancel your order without telling you. I have had that multiple times. But today, something worse happened. I got an email saying that I need to verify info about my order. I called, was on hold on and off for half an hour until they found the issue. Deena was trying to be helpful but apparently sometimes she just zoned out when I was telling her the information so she asked me the same questions multiple times. Her supervisor Rachel suddenly picked up the phone and basically was saying that this was all my fault and she cant help me. Not sure how she got the supervisor position because she is just as bad as the others if not worse. There are no friendliness in her tone of voice and I already told her that I didnt want to be difficult just want to fix my order... NEVER BUY VIA ONLINE AGAIN!

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DJ031911
Saint Cloud, US
Mar 26, 2015 2:17 pm EDT

Same here dealing with them again and for the past 2 years since i got giftcards for my wedding and don't have a phycal store here. Trying to connect with corporate. They've had me waiting 4 months for an iterm they let me buy, then immediately after said wasn't available. Options, cancel order or "wait indefinitely". This is the 2nd time they've done that, in addition to a sleu of issues.

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3:03 pm EST
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Bloomingdale's item never received

I placed an order online on 12/15/2012 for 2 items of fine jewelry, a necklace and a ring. On December 24 I received one of the items, the necklace, but not the second item, a ring. On December 26, 2012 I notified Bloomingdale's via phone and was told I would receive the second item, the ring, within 48 hours. It is now the end of the year, December 31, and still no ring. I called customer service and was told that the ring was not shipped. I asked to speak to a supervisor and after holding the line for 12 minutes, the line mysteriously dropped. I called back and was put on hold again...you get the picture.

As a marketing manager, I also understand this company is involved in fraudulent practices. For instance, when you place an order by phone and your call goes smoothly and the order is completed within a certain amount of time you are then mysteriously selected to participate in a brief survey. When your call takes longer or there are issues to be resolved, you are then never selected. This is a non ethical way to boost their customer satisfaction ratings!

Bottom line. I want my ring!
Tiziana Boccaletti

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2:43 pm EDT
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Bloomingdale's online order

I put in an order for 2 items online and went through the express checkout. What i didn't realize is that the delivery address listed was an address I used over 2 years ago. I tried to cancel the order but did not see that option online. I tried to call Bloomingdales customer service but it was closed after 9pm.

I then called bloomingdales next morning at about 9am as per there customer service hours. I was told that the package could not be re-routed. I asked if I could cancel the order and was told my order was canceled and my credit card would be credited within 5 days.

Next day, I get notice that my packages have been shipped! I called Bloomingdales and they say they have no record of the cancellation. I asked if they could listen to the recording of my call with their customer service agent and they said they would not be able.They outsource their customer service and it would be difficult to track. They said they were still charging me for the items even if they were lost.

They were of no help at all. I should have been able to cancel the order when speaking with the customer service agent. The order was being sent out the next day, yet they did not stop it from going.

To make matters worse, their agent told me the order was canceled the order but did not. According to them, this is not normal procedure. So basically this person lied to me. Bloomingdales is outsourcing their customer service to an agency that they do not hold accountable.

I will never shop with them again.

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9:14 pm EST

Bloomingdale's sent wrong item, twice, then had trouble getting refunded on credit card

Ok, just the worst online ordering experience EVER. And I place frequent and sometimes large online orders from places like bluefly, endless, etc. so that should say a lot. I only ordered 2 items on the order in question and one out of the two items never arrived, but was charged to my card. I got another item but it was not what I ordered, it was a dress, but the wrong size and wrong brand. First time I figured ok, temp employees get hired over xmas time, sure it was just a one time fluke, I called, they said they were shipping out the correct item and I could just drop the wrong item off at the store. First mistake. It was their fault, they should go out of their way to have the wrong item picked up for me. I shouldn't have to carry any wrong item to the store for them. 2nd, I give back the item to the store with no record of returning it.

So finally a new box arrives, the box looks awfully big to contain a dress so I open the box in trepidation, rightly so, because inside is a freaking coat. I ordered an xs Nanette Lepore sweater dress, they sent an XL Calvin Klein coat. So now I'm like twice the wrong item? You have to be kidding me.

Now let's go to like the dozen, seriously, about a dozen phone calls to all sorts of incompetant customer service reps to try and get my money back for the dress I never received only to often be told that their records show the dress was shipped to me and each time, trying not to explode I explain over and over yes they shipped something, BUT IT WAS NOT THE DAMN ITEM I ORDERED. Why they couldn't get this thru their thick skulls I dunno.

I still have the damn coat too that was wrong item #2. I told them it is not my problem to take a coat I didn't order back to the store. They have to send someone to come get it, 2 reps and a supervisor said they would have UPS or Fed Ex come here or contact me for a pick up, but they never did. They just didn't give a flying you know what. So meanwhile I'm still trying get the refund credit back for the dress because now my credit card is past due and I refuse to pay for something I didn't order. And I'm not going to trouble myself to bring them the coat back and then still get no money refunded.

Now it seems finally after like 12 calls they are in process of crediting my accoun (letter in the mail attests to this, yes they were able to mail a letter saying they were crediting my account a lot faster than just actually doing it, like what kind of mountains do they have to do to process a refund for something someone never got?

I should prolly have waited until I got my refund for sure until writing this but anyway, if I do finally get the money back, I have to decide what I want do with the coat that they have neglected to have picked up. I don't know that I could bring it back to store for another refund just cuz I deserve it after this because it won't have that special return label on it that they need for returns and I won't have an order invoice showing that item either. In the end I might just give it away to a coat drive next winter. I think that is a fitting thing to do with it. But I'm not going out of my way to give it back to this crappy, uncaring, lousy, worst customer service ever store. NO WAY.

And after all my troubles too, I still had to actually ask for some sort of compensation for the heaps upon hours of my personal times wasted when after all is said and done, no merchandise was purchased. I spent all that time and hassle to get NOTHING. They ended up telling me the dress was never available, although the website always showed it as available. HUH?! So all they were willing to give me was a lousy $50 gift card. Figured I might as well take something. That is not enough to get me to ever shop online with them again. Will I pick something up at the store in the future, maybe, as the store employees and service has been fine at the local store and they do have some unique things that I might have trouble finding elsewhere. But overall, if I can buy an item eslewhere I prefer not to shop here at all, online or at the store since it is really the same lousy company.

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jennywowa
DALTON, US
Feb 14, 2012 8:08 am EST
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Hello, I also purchased my wedding dress from Peirdress. The dress arrived in time. I couldn’t be happier for it was a most stunning dress I have had! It fits me so well! Thanks for their excellent work put in my dress! Especially the experienced seamstress! The costume jacket matches the dress perfectly! It seems that I am the focus of the wedding banquet for the beautiful dress! Everyone was asking me where the dress from is! Recommendation was unnecessary to be done! Peridress is the Best! Attached the picture.

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pappai
KEYNES, GB
Feb 13, 2012 9:09 am EST

Yes. I also have a good experience from Peridress. I have a wedding dress of white simple style from Peridress! They made and sent it to me after promised days! It looks amazing! Very good fabric and exquisite seaming handwork! I am in love with it! Thanks for Peridress’s dress and their best price! So next time, you should try to purchase your dress from Peridress. They will not let you down.

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beeala
Kapaa, US
Feb 11, 2012 7:08 am EST

Oh, I am sorry to here that. Maybe next time you have try Peridress. This is my real experience from Peridress. I purchased my wedding dress from Peridress. The dress arrived in time. The dress is very beautiful, and fit me perfectly. Now I just want to say thanks for making such a fantastic wedding dress! Everyone at the wedding thought it was gorgeous and that I looked really beautiful! It was the perfect fit too! I also want to thank for such a good customer service, they are the best! So you should not miss Peridress.

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7:02 pm EST
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Bloomingdale's not able to use gift card

Tried to use a $200 gift card on online. got all the way to checkout when Site would not accept card number. call to services indicated "$0" balance. service worker said the card would have to be reissued. 7 to 10 working days! this is the holiday season when we need it. found her demeanor very dismissive when I asked for expedited service. Name of Shantina. never again purchase a B gift card. first time I tried to use it, too.

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5:16 pm EST
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Bloomingdale's mis charge

My Wife ordered a Gucci Watch. Rather thats what the online ad said. when the package arrived it was only a watch band.
She returned the item. But Bloomingdales policy is they charge for shipping on returns. unless you purchase something else. Even though we explained the item was falsely advertised. They went ahead and charge the shipping fee. My wife tried to call about the issue but they would not speak to her because she was not listed on the account. even though she was with me when we signed up for it and I specifically instructed the sales girl to add her. I run a small business and my time is precise. It took me awhile to call about the mistake myself. When I finally reached the Customer service department It took over 45 min to be told that person could not help and that I needed to speak with a supervisor. After doing so they would not budge on the charge. They did take off the last service charge. but still wanted the shipping charge plus 2 service charges. when I agreed to pay the bogus charge just to be done with it they wanted $14.50 to process my credit card over the phone. Needless to say I sent them a check and asked for my account to be cancelled. I have never had customer service be so worthless and unhelpful. I really expected more from Bloomindale's

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8:17 am EST
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Bloomingdale's discrimination

I witnessed an employee sent home by I'm assuming here an HR simply because of her shoes. The girl was dressed fine- all black, cute, professional. This lady basically came up to the girl and yelled at her for black moccasins. Yet another girl wearing the same shoes (in a smaller size) was never told a word. I felt so horrible for that young girl. She was basically discriminated because of the size of her shoes?

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7:22 pm EDT

Bloomingdale's do not work here

I work in Bloomingdale's Short Hills. The Short Hills store is uncomfortably warm. My manager will not allow me to take off my jacket despite my discomfort. Black jackets are required if you are on the selling team even in the summer when it is 100 degress outside. I am suffering and there is little concern about the comfort of the staff. Do not work here! They are inhumane and sexist. Women are required to wear jackets but are allowed to go with bare legs. Can you believe in this day and age that mandates like that still exist? We need a union.

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6:50 pm EDT
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Bloomingdale's poor quality

I bought the bag on April 27th 2011 at Bloomingdales, NY. On May 31st 2011, I used the bag for the first time. I had only put a couple of light items into the bag when the shoulder strap broke away from the bag. I paid full price for the bag and I am very disappionted with the quality.

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TwinkleTwinkle
Liverpool, GB
May 31, 2011 7:19 pm EDT
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Might be a problem returning it then. You could always try and email them see if they are interested.

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7:58 pm EDT
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Bloomingdale's web site glitches and credit card

I tried to order some cosmetics from Bloomingdale's, the site found my profile easily, but when I went to check out, it kept asking for a 5-digit zip code. It turned out that the system didn't recognize zip codes starting with a zero. I switched to a phone order, apparently I no longer existed in Bloomingdale's database, and then my Bloomingdale credit card was denied, much to my surprise since I didn't have a balance. It turned out that I hadn't used the credit card since 2008 (though I had just finished paying on a 0% interest/1 year purchase), my credit limit had been lowered (to what I am not sure, since my purchase was only $145). Needless to say, I told them to go to hell and went to Nordstrom to buy what I wanted.

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2:40 pm EST
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Bloomingdale's cheating customers

I ordered a burberry jacket and I asked for gift wrap I took it and I give it to the person whom I bought for when he opened it we found out that they sent me a guess jacket not burberry I called bloomingdale and they said that the jacket I orderd was not avilable so they decided to ship me a total different jacket without letting me know the price difference was about $500 shame shame on bloomingdale after that I closed my acoount and I will never shop again at bloomingdales and every one should do the same!

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PARVO IN YUBA CITY, CA
PARVO IN YUBA CITY, CA
Escondido, US
Mar 02, 2011 2:46 pm EST
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Oh man... Can I be your friend, too? ;-)

Seriously, Bloomies should know better than to try and sneak that type of thing buy the customer. I don't know what has happened to business ethics, but it is going to be the end of lots of stores if unethical business practices continue.

I hope you got your money back. That's a shame!

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2:38 pm EST
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Bloomingdale's customer service

I have regularly ordered from Bloomingdale's for years. I have never had to deal with their customer service department until now though. I need to return a Christmas gift that I bought for my husband that doesn't fit. I have spent several days going back and forth with Customer Service on how to get a replacement Merchandise Return form. Now they are telling me they will email me one, but it will take 10 days. (At Nordstrom you can print one online immediately for any of your orders).

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Update by mjgranvi
Feb 02, 2011 4:41 pm EST

BTW - Bloomindale's address for returning merchandise is: RETURNS DEPT, CHESHIRE WAREHOUSE, 475 KNOTTER DRIVE, CHESHIRE CT 06410

Update by mjgranvi
Feb 02, 2011 4:40 pm EST

An update to my prior Bloomindale's post. After sending seven emails to customer service and making two phone calls, I still hadn't received a return label. Finally I just returned my order to their corporate headquarters with a copy of all the emails I had sent them. About a week later I finally received a return label. Too little, too late.

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nz customer
, NZ
Apr 18, 2013 4:04 am EDT

I have exactly the same experience. I was trying to get a return form. I sent 5 emails without any response. Then I call their support number, no any luck. 10 days past, I don't know if there are any way to get the form for refund. I'm not in USA, so no chance to return to the shop.

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1:23 pm EST
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Featured review
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Bloomingdale's - the worst customer service staff - no accountability

Shame Shame Shame on the senior management of Bloomingdale's Customer Service. You are not in touch with the operations. The reps lie, put you on hold for excessive periods of time, hang up and just leave you on hold for ever. You cannot esculate to a manager and you are left dealing with rude, untrained, uncooperative customer reps. The delivery proce...

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Bloomingdale's customer service attitude

I have never in my entire life (I am 60 years old) been so rudely treated as I have with Bloomingdale's customer service. This summer I returned a dress that I had purchased in CA and for some reason the dress was lost for several months. I had also purchased a pair of heels for our son's wedding. Before the dress was finally found I was given threatening calls by Bloomingdale's customer service no matter how hard I tried to explain the situation. These threatening calls were coming to me weekly saying I needed to pay up.in the meantime, I had agreed to pay for the shoes but not before the bill was due. customer service was making me pay for the shoes before the due date which I refused b/c they had yet to find the dress that I returned. Through I don't know how may phone calls I got nowhere and in the meantime because of being so upset and having so many notes on my desk as to how incorigible this company had been, the payment arrived a few days late. Now they are telling me I owe them $60+ in late fees. I have only in the past 15 years purchased these 2 items from Bloomingdales and that will be the last they see of my money. And honestly, in this time of a recession when many companies are reaching out to help their customers this is an outrage and disgrace.

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Bloomingdale's credit card (involuntary closing)

To: Whom It May Concern,

I was a loyal Bloomingdale's and Macy’s customer that without a doubt paid my monthly bills in a timely manner without hesitation for my Bloomingdale’s and Macy’s accounts. But unbeknownst to me I recently noticed my accounts for both stores had been closed. I inquired as to the reason and was told they were closed due to excessive returns. I was also told I had been given several chances to explain, but according to the (3) individuals I spoke to, I had not responded. This is the first untrue statement. I spoke to numerous individuals over the phone and I responded via email about my return habits. The next thing I was told, and I wasn't told this until I got to the store today, is that I will not be allowed to return any more merchandise on this account. Therefore, items that are too small, too big, or just not the right size or color cannot be returned. I will have to leave them on my account and continue to pay my bill like the valued, loyal customer I've been for the last 3 or 4 years. I would like to know how this could possibly make sense to any honest hard working American today. I am treated like a loyal, valued customer while paying my balance off, but when I attempting to return any item that is not worn, or damaged I am treated like a local criminal. I started off by asking myself why would a store I have spent more money in than I have returned merchandise cancel my account without any regards to me. I mean just as a valued customer, which is what I am being told I am each and every time I provide my credit card number to customer service electronic voice for assistance. Which is quite the opposite of the (2) individuals from your credit department I spoke to on the phone today in the customer service department (September 20th – around 4:30), they were really rude and nasty towards me and that’s putting it mildly. In fact, when I asked the man (credit department) what am I suppose to do with the items I just received from UPS that did not work for me and made a special trip to the store to return today, his reply was, he did not care what I did with the items. I know I deserve more respect than that, no matter what the circumstances are behind Bloomingdale’s actions. And I was totally appalled to say the least by his and his supervisor’s behavior. The treatment I received from this credit department agent along with his supervisor belittled me and made me feel as though I am being singled out and targeted for something more than the fact that I have made numerous merchandise returns to your store. I was told by numerous sales people in Bloomingdale’s that customers return on a daily bases and no one ever question these customers. I was also informed that these large returns are usually made by Bloomingdale’s customers that are middle aged, white females. But me being a Black Female that returns merchandise that has never been worn, merchandise that is never damaged, merchandise that has the tags still on them and ready for reselling, that only have one thing that doesn’t fit the Bloomingdale’s image - I’m Black, cannot make returns without being chastised. I come into Bloomingdale’s to do legitimate transactions and I’m being scrutinized for making returns. I feel I have been treated unjustly and I will not stop unveiling my concerns until someone addresses this matter further.

Policy for in store returns: (copied and pasted from Bloomingdales.com online site)

New In-Store Returns Policy: Online purchases can be returned at any Bloomingdale's store. Please take unused item(s) with price ticket(s), and invoice/receipt, to a register in the appropriate department. In-store exchanges are subject to store's availability. Your account will be credited immediately when making an in-store return.

***No where in this return policy (which I copied from the Bloomingdales.com site do I see stipulations on returns pertaining to frequency of returns, amount of returns, monetary value of returns, or race of the customer. I’ve actually gone through the entire Bloomingdales.com site to see if there is something I could be missing; something I could have possibly overlooked explaining to me the circumstances upon which I am being punished for normal online customer transactions.

Bloomingdales contract agreement: (copied and pasted from Bloomingdales.com online site)

1. Terms and conditions
2. Site content
3. Related copyrights and trademarks
4. Disclaimers
5. Your submissions

As a user of this web site, you agree that your access to and use of this web site are subject to the terms and conditions set forth in this legal notice and all applicable laws, and that any such access or use is undertaken at your own risk. These terms and conditions are further subject to change at any time without prior notice. Any such changes will be reflected in this Legal Information area of the Bloomingdale's web site. By making a purchase from bloomingdales.com, you understand and agree that bloomingdales.com may share information about you and your transaction with other companies for the purpose of processing your transaction, including fraud prevention, vendor direct shipping and credit card authorization.

All content, graphics, code and software used on or incorporated into this web site, and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by or licensed to Bloomingdale's, and all rights thereto are specifically reserved. Permission is granted to electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to the placement of an order or shopping with Bloomingdale's. Any other use of this web site or content or information contained in this web site is strictly prohibited, unless the written permission of Bloomingdale's first is obtained.

bloomingdales.com and Bloomingdale's, as well as page headers, custom graphics, buttons, images and other content on this web site, are subject to trademark, service mark, trade dress, copyright and or other proprietary or intellectual property rights or licenses held by Bloomingdale's or Macy's, Inc. Other trademarks, product names and company names or logos used on this web site are the property of their respective owners. Except as expressly authorized, the use or misuse of any trademarks, trade names, logos, images, graphics or content from this web site is strictly prohibited.

This web site may contain typographical errors or inaccuracies and may not be complete or current. Bloomingdale's therefore reserves the right to correct any errors, inaccuracies, or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies, or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.

This web site, and any information or content on this web site, are provided "as is" with all faults. Bloomingdale's makes no representations or warranties of any kind, whether express or implied, with respect to this web site or content or information available on or through this website. Except as otherwise provided under applicable laws, neither Bloomingdale's nor its affiliates, nor the directors, officers, employees, agents, contractors, successors or assigns of each, shall be liable for any damages whatsoever arising out of or related to the use of this web site or any other web site linked to this web site. This limitation of liability applies to direct, indirect, sequential, special, punitive, or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if Bloomingdale's is notified in advance of the potential for any such damages.

Bloomingdale’s.com and Bloomingdale’s, as well as page headers, custom graphics, buttons, images and other content on this Web site, are subject to trademark, service mark, trade dress, copyright and or other proprietary or intellectual property rights or licenses held by Macy's, Inc. or subsidiaries or affiliates of Macy's, Inc. Other trademarks, product names and company names or logos used on this Web site are the property of their respective owners. Except as expressly authorized, the use or misuse of any trademarks, trade names, logos, images, graphics or content from this Web site is strictly prohibited.

Bloomingdale's does not make any representations or warranties about any web site you may access through this web site. Any such web site is independent from Bloomingdale's, and Bloomingdale's has no control over, or responsibility with respect to, the information provided or activities undertaken by any such web site. A link between bloomingdales.com and another web site further does not mean that Bloomingdale's endorses that web site. You need to make your own independent decisions regarding your interactions or communications with any other web site.

Bloomingdale's does not want to receive confidential, proprietary, or trade secret information through this web site (excluding information related to any order you submit). Please note that any information, materials, suggestions, ideas, or comments sent to bloomingdales.com will be deemed non-confidential, and, by submitting any such information, you are granting Bloomingdale's an irrevocable and unrestricted license to use, modify, reproduce, transmit, display, and distribute such materials, information, suggestions, ideas, or comments for any purpose whatsoever. Please know, however, that we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so. If you have any questions concerning an email submission, please contact us.

For more information on Bloomingdale's customer service, please call [protected].

***No where is it listed in Bloomingdale's contract that an account is subject to be closed based on Bloomingdales illegal discretion.

Kelly Brown

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shopaholicme
westminster, US
Mar 16, 2011 11:31 pm EDT

hi kelly,
i have the same exact problem! i walked into a bloomingdales today to do a return and they said they would be happy to help me if i want to buy anything but they cannot take anymore returns. i also pay my bills in full every month and have never been late. i am asian and i am looking for an attorney to take a look at this. i told the manager that there are no signs or notices about returns at the store or online. i know i am being singled out because i have sat around to watch the salespeople do returns for other customers and it is not the same procedures that they impose on me.

Bloomingdale's Customer Reviews Overview

Bloomingdale's is a well-known department store chain that has been in business for over 150 years. The company offers a wide range of products, including clothing, accessories, beauty products, and home goods. Overall, Bloomingdale's has received positive reviews from customers, with many praising the store's selection of high-quality products and excellent customer service.

One of the most commonly cited positive points of Bloomingdale's is the store's wide selection of products. Customers appreciate the variety of brands and styles available, as well as the store's commitment to carrying high-quality merchandise. Many reviewers also note that the store's prices are reasonable, particularly given the quality of the products on offer.

Another frequently mentioned positive point is Bloomingdale's customer service. Many customers report that the store's staff is knowledgeable, helpful, and friendly, and that they go out of their way to ensure that customers have a positive shopping experience. Additionally, Bloomingdale's offers a range of services, such as personal shopping and alterations, that can help customers find exactly what they're looking for.

Finally, many customers appreciate Bloomingdale's online shopping experience. The website is easy to navigate, and customers can easily find the products they're looking for. Additionally, the store offers free shipping and returns, which makes it easy for customers to try out products without worrying about additional costs.

Overall, Bloomingdale's is a well-regarded department store chain that offers a wide range of high-quality products and excellent customer service. Whether you're shopping in-store or online, you're likely to have a positive experience with this retailer.
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+1 (800) 777-0000 +1 (212) 705-2000 More phone numbers

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