Blockchain.com
reviews and complaints

Have been waiting since April 14th to be authorized to trade, buy and sell on Blockchain. Provide all requested docs and they verified they were received, but still no action taken by Blockchain.

For approximately a year, Blockchain has (1) used excuses such as “ your account is under review” to not only have me repeatedly send over my passport and bank statement, but Have obstructed me from engaging in transactions for a year. And even after initially giving full clearance to perform on the platform, I was restricted then cleared then restricted then cleared. And til this day Im cleared yet. Still cant get my money returned into my account. Ive sent numerous complaints over a year and already its 4 months since the last communication and Ive received no response, I even asked the for the Mailing address to file legal papers no response, I ask the for their legal representative address no response. This is a scammers paradise. They operate in secret, they have no physical address. And hide behind a email address under the guise of customer support. They have stolen my money without Due Process and act like they didnt just because its still on their blockchain platform. Which I cant withdraw to my account.

Sent money to a receiver on 4/1/22 at 9:30 am The receiver said he didn't receive it. Which I believe him. Cause I have sent before. I used Cashapp to do this and it was confirmed on their end. But when it gets to Blockchain it is saying it was spent. I have written several emails to Blockchain but do not get a response. I would like to know where the money went and why when clearly I had the right address. I also sent another amount to him on 4/3 and he received it okay.

On the 28th of January I sent 250 dollars worth of Bitcoin to Dodge Coin, after depositing in Block Chain. They it held in review, and have told me over and over again that it has been esculated, and was in the hands of the one responsible, but after at least 5 days of being told that, I have heard nothing from them and the money is still unavailable after 9 days, and it has cost me a lot of money in trading, and a delay of being able to withdraw funds from my trading account. I cannot explain in very nice words the anger and frustration they are treating me like a bank. I am about ready to close the account as soon as it is finished. My name is David w Jorgensen, email address is [protected]@aol.com. It was the middle of the afternoon on the 28th of Jan when I sent the funds, I sent them from my trading account as I have many times before, but I found out I need to send them from my wallet, but still this is a very lengthy review and I just get the runaround from them. I do not trust them anymore.

Sincerely David Walter Jorgensen

Исаев Данилл. Ребята, будтте отсторожны с етим мошенником.(Скыпе- Данилл Исаев). Представяет себя паботником Блокчаина, на самом же деле- мошенник. Наверняка, толко сотрудник болцшой и хорошо организаванной групы мошенников. Обещает вывести денги с платформ надувших вас, и еще болше надует вас. Ползуется ел.почтой, похоже на Блокчаин( clientsupport@block-chain.finance), получаете писма, но внизу подпись "Blockhain" Нескрывает даже своего Скайпа, конечно, если ето настоящий фамилия и фото. Знает, что Блокчаин не вмешиваеться ни в какие финансовые дела. Словом- луще не связывайтесь с етим мошенником.
Juozas Balcetis

By no means use their wallets for keeping your cryptocurrencies on this shady service. I keep having technical issues with singing in and it only shows errors. Nothing happens even if you put your data several times, and after that the wallet get blocked for one hour. But even if you signed in it doesn't mean anything at all, because it doesn't stop being glitchy, or you can't see the balance, or can't send anything and can't even click anything at all. It looks like the website was constructed by a baby macaque.
All of these things make me think that these guys are going to play hanky-panky with us and vanish into thin air. Had to use their also glitchy mobile application to get my money. Never again will I use this service.
PS. By the way, there's no contact information, you can't call them, even though they deal with money. Isn't that strange?