Black & Decker — 14k portable air conditioner

Do Oct 01, 2019

S/N BPACT14HWT321800735. I reported it's failure on Aug. 22, 2019 to the customer service number under warranty at 844-299-0879. I was told a new unit would be shipped on three different occasions. I finally go a "supervisor's" name in the United States—Susan Westerville 929-265-3662. She does not answer her phone and refuses to return my numerous calls in which I leave my phone number.

Don Kinney [protected]

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